E-Commerce Manager

Job Title:

E-commerce Manager

Department:

E-commerce / Digital Business

Industry:

Organic Skin Care / FMCG / D2C

Employment Type:

Full-Time

Experience:

2–5 Years (E-commerce / D2C / FMCG preferred)

Job Summary:

We are seeking a results-driven E-commerce Manager to lead and manage our online business for Organic Skin Care products. The role involves end-to-end ownership of marketplace operations, digital marketing, sales growth, inventory & logistics coordination, and managing a cross-functional team to scale online revenue profitably.

Key Responsibilities:Marketplace & Website Management

• Manage product listings on e-commerce platforms such as Amazon, Flipkart, Myntra, Nykaa, Shopify, Meesho, and other relevant platforms.
• Ensure accurate product titles, descriptions, keywords, pricing, images, and compliance with platform guidelines.
• Monitor platform performance, ratings, reviews, and customer feedback.

Graphics & Content Coordination

• Coordinate with designers for product images, banners, creatives, A+ content, and brand visuals.
• Ensure brand consistency across all online platforms.
• Plan creatives for campaigns, festivals, and promotions.

Digital Marketing & Growth

• Plan and execute digital marketing strategies including:
• Google Ads
• Meta (Facebook & Instagram) Ads
• Influencer marketing
• Email & WhatsApp marketing
• Manage marketplace ads and promotions to improve visibility and sales.
• Optimize ROI and marketing budgets.

SEO & Organic Growth

• Implement SEO strategies for website and marketplace listings.
• Perform keyword research, content optimization, and ranking analysis.
• Improve organic traffic and conversion rates.

Social Media Management

• Oversee social media platforms (Instagram, Facebook, YouTube, etc.).
• Plan content calendars, campaigns, and engagement activities.
• Track performance metrics and audience growth.

Sales Forecasting & Reporting

• Prepare sales forecasts, demand planning, and growth projections.
• Analyze sales data, conversion rates, and customer behavior.
• Generate weekly and monthly MIS reports for management.

Inventory & Logistics Management

• Monitor inventory levels to avoid stock-outs or overstocking.
• Coordinate with warehouse, logistics partners, and fulfillment centers.
• Manage order processing, dispatch, returns, and reverse logistics.
• Ensure timely delivery and high customer satisfaction.

Team Management

• Lead and manage teams handling:
• Listings & catalog
• Digital marketing
• Customer support
• Logistics coordination
• Assign targets, monitor performance, and ensure timely execution.
• Train team members on platforms, tools, and best practices.

Key Skills & Competencies:Technical Skills

• Strong understanding of e-commerce marketplaces & D2C platforms
• Knowledge of digital marketing, SEO, and performance ads
• Experience with inventory planning and logistics coordination
• Proficiency in MS Excel, Google Analytics, Ads dashboards
• Basic understanding of graphic requirements and branding

Behavioral Skills

• Strong leadership and team-handling ability
• Analytical and data-driven mindset
• Excellent communication and coordination skills
• Ability to multitask and work in a fast-paced environment

Job Types: Full-time, Permanent

Pay: ₹45,000.00 - ₹50,000.00 per month

Work Location: In person