E-Commerce Manager

We are looking for a results-driven E-commerce Account Manager to oversee and grow our online business across marketplaces like Flipkart, Amazon, AJIO, Myntra, and Meesho. The ideal candidate should have in-depth knowledge of e-commerce operations, strong analytical skills, and the ability to drive revenue through data-led strategies and listing optimization. Key Responsibilities: Marketplace Management: Manage seller accounts on Flipkart, Amazon, Myntra, AJIO, and other platforms Handle daily order processing, cancellations, claims, returns, and reconciliations Coordinate with category managers, resolve account health issues, and maintain high seller ratings Sales & Performance Growth: Analyze product performance and generate sales growth strategies Plan and execute events, promotions, and campaigns to boost visibility and conversion Achieve monthly sales and ROI targets Listing Optimization: Manage product listings with SEO-rich content, pricing, and image updates Ensure compliance with marketplace policies and catalogue hygiene Track competitors and identify opportunities for new launches Inventory & Coordination: Coordinate with the warehouse and production team for stock planning Manage out-of-stock alerts and replenishment cycles efficiently Reporting & Analysis: Generate weekly/monthly performance reports Monitor key KPIs like return ratios, advertisement ROI, CTR, and sales margin Recommend actionable insights based on data analysis Requirements: Proven 2+ years experience as an E-commerce Account Manager or similar role Strong knowledge of Indian e-commerce platforms (Flipkart, Amazon, Meesho, Myntra, AJIO, etc.) Proficiency in MS Excel, Google Sheets, and reporting tools Understanding of cataloging, pricing strategy, PPC campaigns, and account health metrics Excellent communication, coordination, and time management skills Bachelor’s degree in Business, Marketing, or related field (preferred) Bonus Skills: Experience with tools like OMS Guru, Assiduus, SellerApp, etc. Knowledge of graphic tools like Canva or Photoshop for basic creatives Digital marketing or performance ads understanding