An E-commerce Executive (Operations) is responsible for overseeing the day-to-day operations of an e-commerce platform. Like Amazon, Flipkart & Meesho. Their role includes managing product listings, ensuring smooth order fulfillment, handling customer queries, optimizing inventory, and maintaining a seamless user experience on the website or app. They play a crucial part in supporting the business's e-commerce strategy and achieving operational efficiency. Job Description for E-commerce Executive (Operations): Key Responsibilities: Product Listing & Management: Upload, manage, and update product information (descriptions, prices, images) on the e-commerce platform. Ensure all product data is accurate and up-to-date. Order Fulfillment: Oversee order processing from order confirmation to shipment. Coordinate with the warehouse team to ensure timely packing and dispatching of orders. Monitor and manage stock levels to avoid backorders and stock outs. Inventory Management: Track inventory levels and update stock information on the platform regularly. Collaborate with suppliers to ensure stock replenishment. Implement inventory control processes to prevent discrepancies. Customer Service & Support: Handle customer inquiries, returns, exchanges, and complaints via phone, email, or chat. Maintain a high level of customer satisfaction by resolving issues promptly and professionally. Order Tracking & Reporting: Provide updates on order status to customers. Monitor order trends and create reports on sales, returns, and customer feedback. Analyze data to identify operational improvements. Website Maintenance: Collaborate with the technical team to ensure the website is running smoothly. Conduct regular checks for broken links, product availability, and page performance. Optimize the user experience (UX) and improve website navigation. Marketing Support: Assist in planning and executing promotional activities, discounts, and product launches. Coordinate with marketing teams to ensure timely promotions are reflected on the website. Process Improvement: Analyze operational workflows and propose changes to improve efficiency. Ensure that best practices in e-commerce operations are followed. Vendor & Supplier Coordination: Maintain relationships with suppliers, logistics partners, and other third-party service providers. Monitor the performance of suppliers and resolve any issues related to deliveries. Qualifications: Bachelor’s degree in Business, Marketing, or related field. Proven experience in e-commerce operations, order management, or a related role. Strong understanding of e-commerce platforms (Shopify, Amazon, Flipkart, Commerce, etc.). Familiarity with inventory management software and tools. Strong analytical, problem-solving, and organizational skills. Excellent communication skills, both verbal and written. Ability to work under pressure and meet deadlines. Skills: Knowledge of e-commerce systems and technologies. Proficiency in MS Excel or other spreadsheet tools for reporting and analysis. Attention to detail and accuracy. Customer-focused with strong problem-solving skills. Additional Information: Willingness to work in a fast-paced environment. Flexibility in adapting to shifting priorities and tasks.
🚀 URGENT HIRING :Ecommerce Operations Manager ( READ JOB DESCRIPTION ) 📍 Location: Happyhome Society, near Rustomjee,, Borivali West, Mumbai, Maharashtra 💰 Salary: ₹22K – ₹40K + Incentives (based on team performance & sales) 📞 Contact (Employer): Mihir Patel – 9619915918 ⚡ Immediate Joiners Preferred | Urgent Hiring Key Responsibilitie: Build, train, and manage a high-performing ecommerce operations team Recruit the right talent and ensure workforce efficiency Manage end-to-end operations across platforms: Amazon, Meesho, Flipkart, Myntra, Blinkit & other quick-commerce channels Oversee sales performance, stock inventory, and order fulfillment Monitor ecommerce trends & competitor activity to optimize business growth Apply ads/marketing knowledge to improve product visibility and sales Ensure accurate catalog management, invoicing, and reporting Requirements: Minimum 3 years of core ecommerce experience (operations & management) Strong knowledge of online marketplaces & quick-commerce platforms Familiarity with ads/marketing tools (Amazon Ads, Flipkart Ads, etc.) Proficiency in MS Excel & reporting tools Strong leadership, problem-solving, and organizational skills Perks & Benefits ✨ Salary + performance-based incentives 📈 Growth opportunities into senior leadership roles 🌍 Exposure to multi-platform ecommerce & quick-commerce operations 🤝 Supportive, fast-paced work culture 📞 Contact (Employer): Mihir Patel – 9619915918 ⚡ Immediate Joiners Preferred | Urgent Hiring
🛒 Job Title: E-Commerce Executive (Operations) 🏢 Company: Pooja Craft & Embroidery 📍 Location: Desai Compound, Happy Home Society, Dharkhadi, Dahisar East, Mumbai, Maharashtra, India (Borivali West, Mumbai) 👩💼 Position DetailsGender: Both Male & Female Age: 20 – 35 years Experience: Minimum 1 year of relevant experience in E-commerce operations Education: Graduate (Commerce / Business / Marketing preferred) 💼 About the Role: We are looking for a detail-oriented and proactive E-Commerce Executive (Operations) to manage and optimize our online presence on platforms like Amazon, Flipkart, and Meesho. You will handle product listings, order fulfillment, inventory management, and ensure a smooth online shopping experience for our customers. 🚀 Key Responsibilities:🛍️ Product Listing & ManagementUpload and update product details — descriptions, pricing, and images. Ensure accuracy and consistency of all listings across platforms. 📦 Order Fulfillment: Oversee order processing, packaging, and dispatching. Coordinate with warehouse and logistics partners for on-time delivery. Monitor order flow and minimize delays or cancellations. 📊 Inventory Management: Track stock levels and update real-time inventory. Coordinate with suppliers for restocking. Prevent overstocking or stockouts. 💬 Customer Service & Support: Handle inquiries, returns, and complaints via call, email, or chat. Maintain high customer satisfaction with quick issue resolution. 📈 Order Tracking & Reporting: Monitor daily sales, returns, and customer feedback. Prepare reports for management and identify performance trends. 🌐 Website & Platform Maintenance: Conduct regular audits for errors or broken links. Ensure product visibility, correct pricing, and smooth UX/UI. 🎯 Marketing & Promotion Support: Coordinate with the marketing team for campaigns and product launches. Ensure promotional offers are live and properly displayed. 🔧 Process Improvement: Suggest ideas for operational efficiency and workflow automation. Follow best practices for e-commerce business growth. 🧠 Required Skills: Experience with Amazon, Flipkart, Meesho, Shopify, or similar platforms Strong knowledge of MS Excel and data reporting Understanding of inventory and order management systems Excellent communication and problem-solving skills Detail-oriented and organized Customer-focused mindset 📞 Interested candidates can call: Dipti (HR) ☎️ 7977323137