E-Commerce Manager

JD :E-Commerce Manager

The journey of Taj Mahal Basmati Rice, started in 1958 with a vision of reaching heights in the industry of rice millers, processors and exporters. Over the years, we have created a reputation for ourselves in the international market and enjoy a sterling name for our commitment to quality, cost effective pricing and ethical business practices. Our motive is to export premium quality basmati rice from India and cater our clients with the best products.

Years of experience: 1-5years

Numbers of opening: 1

Job Location: Tagore Garden, New Delhi

Salary(in CTC): 3.60Lpa to 4.80Lpa

Job Summary:Role Overview

We are looking for a highly motivated and experienced E-Commerce Manager to lead our domestic online sales operations across leading platforms such as Blinkit, Zepto, BigBasket, Amazon, Flipkart, and other e-grocery/e-retail channels. The ideal candidate will be responsible for driving online sales growth, managing marketplace relationships, optimizing product visibility, and ensuring smooth end-to-end operations for our rice and FMCG product range in the domestic market.

Key Responsibilities:1. Platform Strategy & Management

• Develop and implement e-commerce strategy for domestic platforms.
• Manage and grow company presence on Blinkit, Zepto, BigBasket, Amazon, Flipkart, etc.
• Build strong working relationships with category managers and platform representatives.

2. Product Listing & Content Optimization

• Oversee accurate and SEO-friendly product listings with updated descriptions, pricing, packaging, certifications, and images.
• Regularly update stock status, MRP, offers, and product attributes on all portals.
• Optimize product rankings and discoverability through keywords, content enhancement, and platform algorithms.

3. Sales & Promotions Management

• Plan and execute promotional campaigns, discount offers, and visibility initiatives in coordination with platform teams.
• Monitor campaign performance and ensure maximum ROI.
• Forecast demand and coordinate stock planning for festive seasons and high-sales periods.

4. Order Fulfillment & Operations

• Oversee end-to-end order flow: from order placement to final delivery.
• Coordinate with warehouse/logistics teams to ensure timely dispatches and smooth returns management.
• Monitor SLA compliance, returns, replacements, and customer satisfaction levels.

5. Data Analysis & Reporting

• Analyze sales data, customer behavior, product performance, and competitor activities.
• Prepare regular reports for management with actionable insights and improvement plans.
• Track KPIs such as GMV, conversion rate, CTR, product ranking, and campaign ROI.

Qualifications & Experience

• Bachelor’s or Master’s degree in Business, Marketing, E-Commerce, or related field.

• Minimum 1 years of experience in managing B2C e-commerce platforms (Blinkit, Zepto, BigBasket, Amazon, Flipkart, etc.) in FMCG/Food/Retail industry.
• Proven track record of driving online sales growth and platform performance.
• Strong understanding of platform algorithms, SEO for e-commerce, digital marketing, and sales analytics.
• Proficiency in MS Excel, PowerPoint, and marketplace dashboards.

Qualification Required:

Any Graduate

Any Post- Graduate

How to Apply:

Interested candidates can apply by sending their resume via whatsapp to our HR team:

+91- 9821955100

Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹40,000.00 per month

Benefits:

• Cell phone reimbursement
• Paid time off
• Provident Fund

Work Location: In person