E-Commerce Executive

Job Title: Ecommerce Executive Location: Near Wadala RTO, Wadala Truck Terminal, Sion, Mumbai, Maharashtra 400037 Job Type: Full-time Company: Protomont Technologies LLP About Us: Protomont Technologies LLP is a leading innovator in the 3D printing industry, providing advanced solutions for a range of applications, from rapid prototyping to full-scale production. Our commitment to quality and innovation drives us to continually push the boundaries of what's possible with 3D printing technology. We are looking for a dynamic and motivated Ecommerce Executive to join our team and contribute to the growth of our online sales platforms. Job Summary: As an Ecommerce Executive at Protomont Technologies LLP, you will be responsible for managing and enhancing our online presence. You will play a key role in driving online sales, maintaining product listings, monitoring market trends, and ensuring a seamless shopping experience for customers on our ecommerce platforms. Key Responsibilities:  Ecommerce Strategy: o Develop and execute strategies to increase online sales and traffic across ecommerce platforms. o Monitor and optimize product listings, pricing, and promotions to drive revenue growth.  Product Management: o Ensure accurate and up-to-date product information on all ecommerce platforms (descriptions, images, specifications). o Collaborate with internal teams to gather product updates, pricing, and new launch details.  Client Interaction: o Respond to customer inquiries, resolve issues, and provide support related to ecommerce orders. o Build strong relationships with existing and potential customers through online channels.  Sales Reporting & Analytics: o Track sales performance, web traffic, and other relevant metrics. o Provide regular reports and insights to management on the performance of ecommerce platforms.  Market Research: o Conduct market research to identify trends, competitor activity, and opportunities for growth. o Stay up-to-date with the latest ecommerce tools, technologies, and strategies.  Collaboration: o Work closely with the marketing team to plan and execute digital marketing campaigns. o Coordinate with logistics and customer service teams to ensure timely and efficient order fulfilment. Qualifications:  Education: o Bachelor’s degree in any field relevant to ecommerce, business, or technology.  Experience: o Minimum of 2 year of experience in ecommerce, digital marketing, or online sales (preferably in the technology or manufacturing sector).  Skills: o Proficiency in ecommerce platforms, CRM software, and Microsoft Office Suite. o Strong understanding of ecommerce principles, SEO, and online customer behaviour. o Excellent communication, negotiation, and interpersonal skills. o Ability to analyse data and generate actionable insights. o Strong organizational skills with attention to detail. Compensation:  CTC (Cost to Company): 18,000-25,000 How to Apply: Interested candidates should submit their resume and a cover letter detailing their qualifications and experience to info@protomont.com with the subject line “Ecommerce Executive Application.” Protomont Technologies LLP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees