Job
Description
L uxuryKase is a rapidly growing online retailer seeking a highly motivated and experienced Ecommerce Executive to join our dynamic team. This is an excellent opportunity for a proactive individual to take ownership of our online sales channels and contribute significantly to our continued success. About the Role: The Ecommerce Executive will be responsible for the end-to-end management of our ecommerce operations. This includes overseeing our presence on major platforms like Amazon and Flipkart, driving our digital advertising efforts on platforms such as Meta (Facebook and Instagram), and ensuring a seamless customer experience from product discovery to delivery. The ideal candidate will be a data-driven individual with a passion for online retail and a knack for identifying new market opportunities. Key Responsibilities: Online Marketplace Management: Manage and optimize product listings on Amazon, Flipkart, and our own ecommerce website. Develop and implement strategies to increase sales, improve rankings, and enhance brand visibility on all platforms. Monitor and analyze marketplace health, seller performance metrics, and customer feedback to ensure a positive brand reputation. Digital Advertising: Create, manage, and optimize advertising campaigns on Meta (Facebook & Instagram), Amazon Ads, and Flipkart Ads. Conduct keyword research and competitor analysis to inform ad strategies. Track and report on key advertising metrics (ROAS, ACoS, CTR, etc.) to ensure a positive return on investment. Product & Inventory Management: Conduct market research to identify new, high-potential products to add to our catalog. Source and onboard new suppliers, negotiating favorable terms and building strong relationships. Monitor inventory levels across all sales channels to prevent stockouts and overstock situations. Forecast demand and coordinate with suppliers to ensure timely replenishment of stock. Customer & Supplier Relations: Serve as the primary point of contact for customer inquiries and escalations, ensuring timely and satisfactory resolutions. Manage all email correspondence with customers and suppliers in a professional and efficient manner. Liaise with suppliers regarding order processing, shipping, and quality control. General Ecommerce Tasks: Analyze sales data and website analytics to identify trends and opportunities for growth. Prepare regular reports on sales performance, advertising campaigns, and key ecommerce metrics. Stay up-to-date with the latest ecommerce trends, platform updates, and digital marketing best practices. Qualifications and Skills: Proven experience as an Ecommerce Executive or in a similar role. Hands-on experience with managing Amazon Seller Central and Flipkart Seller Hub is essential. Demonstrable experience in creating and managing successful Meta Ads, Amazon Ads, and Flipkart Ads campaigns. Strong understanding of inventory management principles and experience with forecasting. Excellent product research and supplier sourcing skills. Proficient in using email for professional communication and customer service. Strong analytical skills with the ability to interpret data and make data-driven decisions. Excellent organizational and time-management skills with the ability to multitask effectively. A proactive and results-oriented mindset with a strong sense of ownership. Bachelor's degree in Marketing, Business, or a related field is preferred. What We Offer: Competitive salary and performance-based incentives. A collaborative and supportive work environment. The opportunity to make a real impact on the growth of our company. Room for professional development and career advancement. Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Work Location: In person
