Posted:1 day ago|
Platform:
Work from Office
Full Time
Act as the primary point of contact for potential and existing customers.
Handle inbound and outbound calls, emails communications to follow up on leads.
Coordinate and schedule property site visits.
Assist customers with project details, pricing, payment plans, and documentation.
Maintain and update CRM with accurate customer information and interaction history.
Work closely with the Sales and Marketing teams to provide feedback and optimize customer engagement strategies.
Ensure timely resolution of customer queries and escalate complex issues when necessary.
Follow up with customers post-visit to enhance conversion rates.
Maintain a high level of professionalism and build trust with customers.
Brigade Group
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