About General Mills
We make food the world loves: 100 brands. In 100 countries. Across six continents.
With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and Häagen-Dazs, we’ve been serving up food the world loves for 155 years (and counting). Each of our brands has a unique story to tell.How we make our food is as important as the food we make. Our values are baked into our legacy and continue to accelerateus into the future as an innovative force for good. General Mills was founded in 1866 when Cadwallader Washburn boldly bought the largest flour mill west of the Mississippi. That pioneering spirit lives on today through our leadership team who upholds a vision of relentless innovation while being a force for good. For more details check out http://www.generalmills.comGeneral Mills India Center (GIC) is our global capability center in Mumbai that works as an extension of our global organization delivering business value, service excellence and growth, while standing for good for our planet and people.With our team of 1800+ professionals, we deliver superior value across the areas of Supply chain (SC) , Digital & Technology (D&T) Innovation, Technology & Quality (ITQ), Consumer and Market Intelligence (CMI), Sales Strategy & Intelligence (SSI) , Global Shared Services (GSS) , Finance Shared Services (FSS) and Human Resources Shared Services (HRSS).For more details check out https://www.generalmills.co.inWe advocate for advancing equity and inclusion to create more equitable workplaces and a better tomorrow.
Job Overview
Function Overview
The Digital and Technology team at General Mills stands as the largest and foremost unit, dedicated to exploring the latest trends and innovations in technology while leading the adoption of cutting-edge technologies across the organization. Collaborating closely with global business teams, the focus is on understanding business models and identifying opportunities to leverage technology for increased efficiency and disruption. The team's expertise spans a wide range of areas, including AI/ML, Data Science, IoT, NLP, Cloud, Infrastructure, RPA and Automation, Digital Transformation, Cyber Security, Blockchain, SAP S4 HANA and Enterprise Architecture. The MillsWorks initiative embodies an agile@scale delivery model, where business and technology teams operate cohesively in pods with a unified mission to deliver value for the company. Employees working on significant technology projects are recognized as Digital Transformation change agents.The team places a strong emphasis on service partnerships and employee engagement with a commitment to advancing equity and supporting communities. In fostering an inclusive culture, the team values individuals passionate about learning and growing with technology, exemplified by the "Work with Heart" philosophy, emphasizing results over facetime. Those intrigued by the prospect of contributing to the digital transformation journey of a Fortune 500 company are encouraged to explore more details about the function through the following Link
Purpose of the role
We are seeking a dynamic Digital & Technology Manager to spearhead the digital transformation of our distributor ecosystem across high-growth emerging markets. This pivotal role will architect and implement cutting-edge digital solutions that empower our distributor partners across Latin America, Mexico, North Europe, Central and Eastern Europe, Middle East and Africa, Southeast Asia, and India. You will be the catalyst who transforms traditional distributor operations into data-driven, digitally-enabled powerhouses. By leveraging advanced analytics, automation, and AI technologies, you will unlock unprecedented growth opportunities and create competitive advantages in markets that represent our future. This is not just a technology role – it's about reimagining how we connect, collaborate, and win with our distributor partners in the digital age.
Why This Role Matters:
You won't just be implementing technology – you'll be empowering hundreds of distributor partners to compete and win in the digital economy. Your work will directly impact market share growth, operational efficiency. If you're excited about using technology to drive real business transformation on a global scale, this is your opportunity to make a lasting impact.
Key Accountabilities
Digital Transformation Leadership
- Design and execute digital roadmap for distributor operations across diverse markets
- Champion next-generation DMS and SFA platforms adoption
- Build scalable solutions that work across different cultures and business environments
Data & Analytics Excellence
- Establish analytics frameworks that transform distributor data into commercial insights
- Create real-time dashboards and KPI monitoring systems for inventory, sales, and market intelligence
- Implement predictive analytics and AI tools to optimize distributor operations
System Integration & Architecture
- Orchestrate integration between distributor systems and enterprise platforms (SAP, ERP, CRM)
- Design API-driven architectures enabling real-time data flow
- Ensure robust, secure, and scalable technology infrastructure
Stakeholder Partnership
- Partner with regional teams to customize digital solutions for local market needs
- Lead change management initiatives driving digital-first mindset
- Build strong relationships with technology vendors and internal IT teams
Innovation & Continuous Improvement
- Pilot emerging technologies for distributor operations
- Scale successful initiatives globally
- Foster culture of digital experimentation among distributor partners
Minimum Qualifications
Education
- Bachelor's degree in Computer Science, IT, Engineering, or related field
- MBA or business degree highly valued
Experience
- 13+ years in digital transformation, with 5+ years in FMCG/CPG industry
- Proven track record implementing large-scale DMS/SFA systems
- Hands-on experience with distributor operations and go-to-market strategies
Technical Expertise And Knowhow
- Enterprise systems (SAP, ERP) and distributor platform integration
- Data analytics tools (Power BI, Tableau) and AI/ML
- Cloud platforms and modern API architectures
Leadership Skills
- Experience leading cross-functional, multicultural teams
- Strong project management (Agile and traditional methodologies)
- Excellent stakeholder management and influence skills
Preferred Qualifications
Industry Excellence
- Direct experience with distributor markets in emerging economies
- Digital transformation track record in traditional trade channels
- Understanding of route-to-market complexities
Advanced Technical Skills
- AI/ML applications in commercial analytics
- Mobile-first solutions
- Real-time inventory and supply chain optimization
Business Acumen
- Commercial orientation connecting technology to business outcomes
- P&L management and ROI optimization experience
- Understanding of distributor economics and FMCG Commercial and Supply Chain understanding
Certifications & Languages
- PMP, Scrum Master, or similar certifications
- SAP certifications in relevant modules, if any
- English fluency mandatory; Spanish, Arabic, German or any other European Language will be an advantage
- Six Sigma or process improvement certifications, if any
Company Overview
We exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best — bold thinkers with big hearts who challenge one other and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what’s next.
