Domain Manager

Position Title: Domain Manager

Employer: Loch Corporate Services Private Limited

Location: Gurugram, India (Work from office mandatory)

Position Type: Full time

Reports To: Director

Remuneration: Commensurate with experience

About the organisation

Loch Corporate Services Private Limited is a professional services firm delivering a broad range of solutions across administrative, technical, marketing and specialised operational functions. The firm supports organisations seeking integrated support functions under a single provider, with a strong focus on high quality, structured processes and confidentiality. Loch maintains consistent quality controls and seamless collaboration across multiple teams and service streams.

Purpose of the role

The Domain Manager oversees the full lifecycle of all domains owned or managed by the organisation. The role ensures organised tracking, secure DNS management, timely renewals and structured governance of domain related assets. The position supports technical, marketing and operations teams with domain provisioning and DNS updates.

Responsibilities and duties

• Maintain and update a complete inventory of all domains and registrars
• Monitor renewal dates and manage renewals without service interruptions
• Manage DNS records including A, AAAA, MX, TXT, CNAME and other required entries
• Coordinate new domain setups for websites, landing pages and email systems
• Maintain structured cataloguing and documentation for domain management
• Record DNS changes with timestamps, reasons and rollback notes
• Ensure domain security through SPF, DKIM, DMARC and registrar level protections
• Review registrar accounts periodically for access security and 2FA compliance
• Support marketing and technical teams with domain related integration requirements
• Assist with hosting migrations, name server updates and related technical setups
• Prepare domain status and risk reports as required

Key deliverables

• Updated domain portfolio with registrar and renewal information
• Verified DNS records supporting websites, emails and tracking setups
• Timely renewals completed without lapses
• Documented DNS change logs and SOPs
• Security protocols applied consistently across all domains

Compliance and confidentiality

All domain related work must be completed using approved systems. Credentials, registrar access and DNS configurations must be handled confidentially and accessed only for authorised business purposes.

Key relationships

• Director
• Web Developer
• Performance Marketing Manager
• IT Support
• Technical and Operations teams

Essential skills

• Knowledge of DNS records and domain configuration
• Experience with registrars such as GoDaddy, CrazyDomains or Namecheap
• Understanding of SPF, DKIM, DMARC and domain security measures
• Ability to manage documentation and maintain accurate logs
• Strong organisation and time management skills
• Attention to detail and structured workflow habits

Qualifications and experience

• Bachelor’s degree in information technology, Computer Science or similar field
• Two to five years of experience in domain management or IT operations
• Experience with DNS tools, hosting environments and authentication setups

Employee benefits

• Four weeks of paid annual leave
• Health insurance coverage
• Provident Fund contributions as per Indian regulations
• Performance linked bonuses subject to eligibility and policy