Dispatch Executive | Exp - 2 to 5 year | Location- Pisoli, Pune | CTC- Upto 3Lpa

Job Summary:

The Dispatch Executive is responsible for overseeing the scheduling, coordination, and tracking of all outbound shipments. This role ensures timely, accurate, and cost-effective delivery of goods to clients or franchisees, while maintaining compliance with company standards and regulatory requirements. The Dispatch Executive plays a crucial role in ensuring customer satisfaction and optimizing dispatch operations. 

Key Responsibilities:

1. Transport Scheduling 

• Plan and execute daily, weekly, and monthly dispatch schedules in coordination with warehouse, logistics, and customer service teams. 
• Allocate transportation resources efficiently to ensure timely delivery. 
• Adjust and reschedule dispatch plans as per urgency, weather conditions, or operational constraints. 

2. Delivery Route Optimization 

• Analyze and finalize the most cost-effective and time-efficient delivery routes. 
• Use route planning tools and real-time data to minimize transit time and fuel consumption. 
• Continuously evaluate and improve delivery route performance. 

3. Compliance with Transport Regulations 

• Ensure all dispatch operations are compliant with applicable local, state, and national transport laws and safety regulations. 
• Maintain up-to-date documentation for vehicle registrations, driver licenses, and permits. 
• Implement and monitor safety protocols for loading, transit, and unloading. 

4. Order Tracking & Monitoring 

• Oversee real-time tracking of dispatched orders using GPS and tracking systems. 
• Provide status updates to internal teams and customers as needed. 
• Resolve delivery-related issues promptly, including delays, route deviations, or damages. 

5. Documentation & Coordination 

• Maintain accurate dispatch records, including invoices, delivery notes, transport logs, and proof of deliveries. 
• Coordinate with sales, customer service, warehouse, and transport vendors to ensure smooth dispatch operations. 
• Prepare reports related to delivery performance, transport costs, and compliance audits. 

Key Skills:

• Strong organizational and planning skills 
• Excellent understanding of logistics and transport regulations 
• Proficiency with dispatch and tracking software (e.g., TMS, GPS, ERP) 
• Strong problem-solving and crisis management abilities 
• Good communication and coordination skills 
• Attention to detail and time management 

Qualifications:

• Bachelor’s degree in Logistics, Supply Chain, Business Administration, or related field 
• 2–5 years of experience in dispatch, logistics, or transport management 
• Knowledge of fleet operations and documentation processes is a must 
• Familiarity with transport compliance standards and route planning tools