e-commerce integration Executive

Company Description –

Naadbramha is India's No.1 Idli Franchise with over 300+ outlets across the country. Renowned for delivering authentic South Indian flavors, we are expanding our reach nationwide to promote a healthy lifestyle in Maharashtra and create employment opportunities through affordable franchise options. 

Role and Responsibilities:

• Oversee onboarding, documentation, training, and integration for franchise partners on Petpooja, Swiggy, Zomato, and local platforms. 
• Develop strategies to boost franchise sales and resolve operational concerns. 
• Work closely with the sales and marketing teams to increase brand visibility and revenue. 
• Analyze franchisee performance and implement action plans to convert low sales into high sales. 
• Act as the primary point of contact for franchise owners, addressing all sales and technical concerns. 
• Provide training and support to franchise owners on operational best practices. 
• Handle queries related to sales growth, order processing, and platform issues. 
• Monitor franchise sales performance and report key insights to senior managers. 
• Ensure smooth functioning of local platform integrations and resolve technical challenges. 

Skills & Qualifications:

• 3+ years in QSR, franchise operations, or food tech platforms 
• Strong knowledge of food aggregator platforms (Swiggy, Zomato, etc.). 
• Experience in franchise operations and sales growth strategies. 
• Proficiency in Petpooja and other POS systems. 
• Excellent problem-solving and communication skills. 
• Ability to train and mentor junior team members. 
• Experience in customer support or operations is a plus.