Digital Sales Operations - Japanese - Senior

Position:

Location: Brookefield, Bangalore (FGSI)

Work from office Monday to Thursday ( friday work from Home )

About the Role

Key Responsibilities:

• Sales Operations:

  Manage product listings, pricing accuracy, attributes, and imagery across marketplaces.

• Performance Monitoring:

  Track sales, conversions, promotions, and campaign effectiveness.

• Inventory & Forecasting:

  Oversee order & inventory tracking, demand forecasting, and fill rate monitoring.

• Payment Reconciliation:

  Ensure timely payment settlements; raise disputes for discrepancies.

• Marketplace Compliance:

  Monitor for fake products, price breaches, and content/SEO optimization opportunities.

• Cross-functional Collaboration:

  Coordinate with planners, content ops, commercial managers, marketing teams, and external vendors.

• Reporting:

  Develop dashboards & performance reports using Excel/Google Sheets, Looker Studio, or Tableau.

Required Experience & Competencies:

• 2–4 years in

  Sales Operations / E-commerce Operations / Commercial Operations

  (preferably with brands).
• Strong knowledge of

  digital commercial levers

  – pricing, promotions, campaign planning.
• Proficiency in

  order & inventory tracking, sales forecasting, fill rate monitoring

  .
• Hands-on with

  marketplace backend tools

  , D2C commerce systems, digital promotions, and sales dashboards.
• Strong stakeholder management skills across internal & external teams.
  
• Certification in

  Advanced Excel / Google Sheets

  .
• Courses on

  E-commerce / Digital Retail / Sales Analytics

  (Coursera, Udemy, LinkedIn Learning) – preferred.

• Japanese Language expertise

  – JLPT N3 or N2 required.

Educational Qualification:

• Bachelor’s in Business Administration, Commerce, Marketing, Operations, or related field.
  
• MBA / Postgraduate Diploma in Operations, Marketing, or Retail Management – preferred.
  

Tools & Skills:

• Google Suite, MS Excel, Looker Studio, Tableau
  
• Marketplace Platforms (Amazon, Flipkart, Myntra, etc.)
  
• Payment reconciliation, campaign analytics, SEO optimization
  

About Fossil Group