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12.0 - 18.0 years

12 - 16 Lacs

ernakulam, malappuram

Work from Office

-Marketplace Management: Managing brand presence on ecommerce portals like Amazon, Flipkart etc.. - Drive online Sales growth -Campaign Planning & Product listing optimization. -Digital Marketing & Performance Advertising -Analytics & Reporting Required Candidate profile -Graduates/PG with total 7 to 10 Yrs experience Ecommerce/Digital Marketing.- -Must have 3+ years exp in managing e-commerce business. -Should have Team lead /Managerial experience .

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2.0 - 6.0 years

8 - 10 Lacs

kolkata

Work from Office

Inventory Replenishment Dark Store Operations Micro-Fulfilment Centres WMS/IMS Systems Stock Audits & Cycle Counts Vendor Coordination Demand Forecasting Inbound Logistics Planning Excel Reporting & Analysis SOP Implementation Fill Rate Tracking Required Candidate profile Bachelor’s degree in Supply Chain, Logistics, Business, or related field. 2–4 years of experience in inventory/replenishment planning (Q-commerce or D2C preferred) Interested whatsapp @ 9315051452

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2.0 - 5.0 years

2 - 2 Lacs

bengaluru

Work from Office

Job Description Job Title: Warehouse & Office Executive E-commerce Operations Location: Bangalore(Near Kalyan Nagar/ Nagavara) Industry: Human Hygiene Products (Wet wipes, diapers, baby care, etc.) Job Type: Full-time | Executive Level Experience: 2–5 years preferred Contact Email: ecom.ops@tvesha.net Role Overview We are looking for a reliable and detail-oriented Warehouse & Office Executive - Operations to oversee daily order processing, manage e-commerce portals, ensure timely dispatches from our warehouse, and handle communication with marketplaces, courier partners, and internal stakeholders. Key Responsibilities Warehouse Operations - Coordinate daily pick-pack-ship operations and stock movement. - Maintain inventory accuracy through daily cycle counts and stock audits. - Coordinate with dispatch teams and 3PL partners to ensure timely deliveries. - Receive inward stock and update inventory management software accordingly. E-commerce & Marketplace Management - Manage listings, orders, and returns on portals like Amazon, Flipkart, Meesho, etc. - Coordinate pricing, promotions, and inventory updates across platforms. - Resolve order-related issues and coordinate return pickups or claims. Office & Administrative Tasks - Respond to emails and calls from vendors, customers, and internal teams. - Maintain records of courier, dispatch, and stock logs in Excel/ERP. - Coordinate with finance for invoice matching and GRN. - Assist with basic documentation and compliance tasks. Required Skills & Qualifications Bachelor’s degree or undergraduate qualification (B.Com / BBA / BA / Diploma in Logistics or related field). 2–5 years of relevant experience in warehouse/e-commerce/logistics roles. Proficiency in Excel, email communication, and basic inventory tools (Tally, Zoho, Unicommerce, etc.). Familiarity with Amazon Seller Central, Flipkart Seller Hub is a plus. Language- Working English language writing, Reading & Understanding, and Hindi knowledge is a plus. Ability to multitask and manage time efficiently. Personal Attributes Proactive and self-driven. Strong attention to detail. Willing to work in a fast-paced, growing company. Team player with good communication skills. What We Offer Competitive salary and performance bonuses. Opportunity to grow into supervisory or managerial roles. A dynamic and respectful workplace in a reputed Indian FMCG company. To apply, send your resume to: ecom.ops@tvesha.net

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12.0 - 16.0 years

22 - 27 Lacs

noida

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We are seeking a visionary Senior E-commerce Strategy & Operations Lead to manage our day - today operations for clients including marketplaces, payment wallets, delivery aggregators and online transport networks across India. This role demands expertise in B2B and B2C e-commerce platforms , driving operational excellence, and leading high-performing teams. Job Responsibilities: Strategic Leadership & Business Growth Define and execute long-term e-commerce strategies aligned with organizational goals. Own the P&L for multiple e-commerce programs, ensuring profitability and revenue targets are met. Drive scalable growth across diverse verticals including payment banks, digital wallets, online transport networks, and digital marketplaces. E-commerce Operations & Seller Ecosystem Lead nationwide seller acquisition, onboarding, and performance management across categories. Ensure compliance with marketplace policies and optimize seller performance metrics. Client Engagement & Service Excellence Manage key client relationships, ensuring high satisfaction and retention. Resolve escalations and implement feedback loops for continuous service improvement. Develop and monitor KPIs for client servicing teams including telesales, inside sales, and field operations. Team Leadership & Cross-functional Alignment Lead and mentor a multi-tiered team including Managers, TLs and Sales Executives. Foster collaboration across sales, operations, and strategy teams to drive unified execution. Implement quality control systems and training programs to enhance team efficiency. Key Competencies Strategic Planning & Execution Revenue Management & P&L Oversight E-commerce & Retail Operations Business Development & Market Expansion Team Building & Leadership Client Relationship Management Data-driven Decision Making Inside Sales & Tele sales Strategy Education & Qualifications Graduate degree (MBA preferred) 12+ years relevant experience in e-commerce strategy & operations Proven P&L ownership and revenue growth experience Strong leadership in B2B/B2C platforms Expertise in seller ecosystem, client management, and team building Fluent in English & Hindi Excellent communication, negotiation, and analytical skills

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5.0 - 8.0 years

25 - 35 Lacs

gurugram

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Job Title: Lead E-Commerce Operations Location: Gurgaon (Head Office) Brand: BellaVita (Guardian Group) About BellaVita BellaVita is one of Indias fastest-growing beauty & personal care brands under Guardian Group, known for its innovation, premium quality, and omnichannel presence. We are scaling rapidly across marketplaces, D2C platforms, and offline channels making us a dynamic space for talent passionate about growth and impact. Role Overview : - We are looking for a high-caliber professional to lead our E-Commerce Operations . This role demands a strong command of data-driven decision-making, inventory and demand planning, key account management, and end-to-end operational excellence. The ideal candidate is analytical, agile, and has proven experience in scaling e-commerce businesses. Key Responsibilities : - E-Commerce Operations Management: Oversee day-to-day operations across all marketplaces and D2C platforms to ensure seamless order fulfillment and customer experience. Inventory & Demand Planning: Analyze data to optimize inventory levels, reduce stock-outs, and improve supply chain efficiency. Key Account & Partner Management: Lead discussions with key marketplaces, 3PL partners, and distribution networks to drive growth and operational alignment. Data-Driven Insights: Build and monitor dashboards on sales, demand forecasts, and operational KPIs; translate insights into action plans. Distribution Management: Drive end-to-end demand and distribution strategies to enhance reach and reduce TAT. Process Excellence: Identify bottlenecks, implement process improvements, and drive SOP adherence across e-commerce operations. Team Leadership: Lead and mentor a high-performing team, fostering a culture of accountability, ownership, and performance excellence. Key Requirements : - Tier 1 / Tier 2 college graduate (MBA preferred) with 5–8 years of experience in E-Commerce Operations / Supply Chain / Key Account Management in a high-growth FMCG, D2C, or Ecommerce. Proven track record of data-driven decision making , inventory optimization, and operational process improvement. Strong understanding of marketplace dynamics , demand forecasting, and distribution management. Excellent analytical, communication, and stakeholder management skills. Ability to work in a fast-paced, entrepreneurial environment with cross-functional teams. What We Offer Opportunity to lead the e-commerce operations for one of India’s most dynamic beauty brands. High ownership, steep learning curve, and direct exposure to senior leadership at Guardian Group. A culture of innovation, agility, and impact. Interested candidates can connect with Somesh Malviya at somesh.malviya@idamwellness.com or WhatsApp on +91-8817160365.

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0.0 - 3.0 years

1 - 3 Lacs

hyderabad

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Exciting opportunity for creative enthusiast! Must know poster/image editing & website creation. Learn AI tools, digital marketing & ecom ops with training. Own laptop required. Analyze learnings, document outcomes. Serious, growth-minded candidates Performance bonus

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3.0 - 7.0 years

0 Lacs

uttar pradesh

On-site

As an Inventory Incharge for Grocery Operations at APM Terminals in Sikandrabad, Uttar Pradesh, your role involves managing and executing inventory, warehouse, and fulfilment activities. This includes overseeing various types of warehouses such as CFS, CY, inland depot/warehouses, and bonded warehouses owned or operated by Maersk. Your key responsibilities will include: - Demonstrating expertise in product knowledge of grocery items, both food, and non-food - Understanding e-commerce operations related to site inventory functions - Conducting perpetual stock counts (cycle counts) to ensure accurate inventory levels - Replenishing products to meet order requirements within specified cutoff times - Resolving cases of missing products efficiently - Maintaining bin-level inventory accuracy of at least 99.5% - Ensuring availability of materials at forward stocking locations following the first expiry first out rule - Tracking expired and damaged items effectively - Developing the team by identifying training needs, providing coaching, and offering solutions - Engaging with external stakeholders such as customers, vendors, and partners, as well as internal cross-functional stakeholders to drive customer satisfaction In this role, you will be expected to apply your in-depth knowledge and experience to solve common business issues independently, while seeking guidance on more complex matters. You will play a crucial role in adapting departmental plans to address operational challenges and drive team performance. If you require any accommodations during the application process or while performing the job, please reach out to us at accommodationrequests@maersk.com.,

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7.0 - 10.0 years

3 - 8 Lacs

chennai, bengaluru, cochin

Work from Office

Role & responsibilities 1. Leading a team of 4-6 Collection Executives to maximize collections of Enrolled FBOs. 2. Ensuring that desired number of vehicles run daily to ensure monthly targets are met. 3. Optimizing the Routes & Sub-routes to ensure fair load & maximization of collections. 4. Creating monthly & daily plans to ensure that CEs 100% FBOs are met by the Collection Executives in a given month in order to maximize collections. 5. Review performance of CEs daily to understand why they could not achieve the numbers & guide them to improve plans & performance for the next day & balance of the month. 6. Attempting to convince all Not Interested FBOs either over phone call or field visit 7. Doing field visits regularly to understand on ground challenges, converting difficult to convince customers, maintaining relationship with Category A-B FBOs & coaching CE& Drivers to improve their performance & to cover for absenteeism. 8. Ensuring the Collection Executives get the Correct Phone Numbers (Of Not Reachable Phone Numbers) of FBOs by meeting the FBOs on field 9. Ensuring that Collection Executives call & get maximum confirmed order on the previous day of their visit. 10. Ensuring all Business Closed Data is removed from the system by taking appropriate approval Planning 1. Check the Total Number of Active FBO in your Depot / Territory and allocate the Active FBO Data to Collection Executives 2. For Eg. if there are 900 Active FBOs and 3 Collection Executive then make 3 Routes and Provide 300 Active FBOs data to each Collection Executive (25 Plus or 25 Minus Can be considered but beyond or below that number should not be allowed. In the above example the lowest data given to a CE should not be less than 275 and maximum data given to a CE should not be more than 325) 3. In each of the Route make Sub Routes (There should be around 5 Sub Routes is, the Minimum Data in a Sub Route should not be less than 60 and maximum should not exceed 80) so that every sub-route can be visited once a week & an additional day available to cover for absenteeism or other exigencies. 4. Make a month plan for each sub-route with details of which week the FBO will be visited. The plan can be changed during the month. 5. Provide a Print Out of Complete Active FBO Data of the Collection Executive in the beginning of the Month by making the complete month plan with dates mentioned 6. Make Day Plan for all the Collection Executives working in your team on a daily basis How to Make a Day Plan 1. Day Plan should be made for a Particular Sub Route which the CE is going to visit tomorrow. 2. Ask the CE to call the FBOs on the sub-route where he is going the next day to get maximum Confirmed orders 3. Priority should be given to ABC Category Data and then to DEF Category Data 4. Following FBO’s should be added in the Day Plan a. FBO’s who had disposed UCO on the same date in the previous month b. FBO’s who dispose UCO multiple times in a month, if any of those FBO’s collection fall in that date c. Confirm order received by making phone calls either by the Collection Planner or Collection Executive d. Incoming Phone Calls Received by FBO’s e. Collection List Received from BDE’s f. Not Reachable Phone Numbers of FBO’s g. Between 15-20 FBOs need to be scheduled for visits. Method to Provide Collection Plan to Collection Executives 1. Collection Plan should be sent to Collection Executives in the evening on their Whatsapp 2. Take Print Out of the Collection Plan in the evening and keep it in the Depot, which will help the Depot Executives to carry it while they are leaving for field Training & Direction 1. Training the Collection Executive – Classroom Training + Field Training 2. Ensure Collection Executive is working in 1 Sub Route in a Given Day (Collection Executive working in Multiple Routes in a given day, should be avoided) 3. Next Day Working Route should be informed to Collection Executive on the Previous Day Morning (Which Will enable Collection Executive to Make Tele Calls and Plan their Next Day) Daily Review with Collection Executives 1. Minimum15 Field Visits 2. 35 Phone Calls & Fixing Confirm Orders for the following day 3. Checking the CE has followed the Collection Plan 4. Check the CE has made the required number of Phone Calls & Field Calls and the same has been updated in BEE APP 5. Check the CE has got Phone Number and Concern Persons name of FBO’s whose number is not reachable 6. Ensuring the CE gets the ISCC Form and Agreement filled from all FBO’s who are disposing UCO (Ensuring the Depot Executive Maintains a Proper Filing of the same) 7. Ensuring the Collection Executive is Following the Collection SOP Preferred candidate profile : A successful Collections Manager for a HORECA company needs a blend of analytical, interpersonal, and technical skills to effectively manage receivables and optimize collection strategies. They should have a strong understanding of collections practices, laws, and regulations, along with excellent communication, negotiation, and problem-solving abilities. Experience in the HORECA sector or related fields is highly valued.

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2.0 - 4.0 years

3 - 4 Lacs

gurugram

Work from Office

Role & responsibilities 1) Manage the Ecommerce Operations for an Indian Women Clothing Lifestyle brand. 2) Lead the Order Management and Returns Management Teams. 3) Warehouse management Managing Inwards and Outwards stock 4) Order management, scheduling picking 5) Inventory management to order fulfilment 6) Manage stock Receiving, Put away, Picking, Packing & Dispatch operations 7) Keeping stock control systems up to date and making sure inventories are accurate at all times 8) Conduct quality check and ensure all items meet with the quality criteria. 9) Processing purchase orders fulfilment and dispatching. 10) To ensure order booking, scheduling pickups with the logistics partner. 11) To ensure the orders received are dispatched accurately and within specified timelines. Desired Candidate Profile - 2-4 years of Experience in Ecommerce Operations - Excellent MS Excel Skills is a must - working experience in Vlookup, Index Match, Pivot Table, Excel Queries - Ability to understand, compose and reply to emails promptly - Willingness to learn new things at work - Problem solving attitude along with taking complete ownership of your role Preferred candidate profile: Those candidates who are currently residing in Gurugram or willing to relocate before joining.

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2.0 - 4.0 years

1 - 3 Lacs

bengaluru

Work from Office

Job Title: Team Leader Operations (Domestic Process) Location: Bangalore Industry: International BPO (Domestic Ecommerce Process ) Package: Up to 3 LPA (Negotiable for the right candidate) Joining: Immediate About the Role We are looking for an experienced and dynamic Team Leader Operations to lead our domestic ecommerce process team. The ideal candidate will bring strong BPO operations expertise, ecommerce background, and proven team-handling experience. If you are target-driven, people-focused, and passionate about delivering exceptional results, this role is for you. Key Responsibilities Lead, manage, and motivate a team of Customer Support Executives handling domestic ecommerce operations . Drive performance by monitoring and analyzing metrics such as: AHT (Average Handling Time) Shrinkage SLA (Service Level Agreement) adherence Ensure team members meet or exceed sales and service targets. Conduct daily/weekly performance reviews and provide actionable feedback. Handle escalations effectively to maintain high customer satisfaction. Create and implement action plans to improve process efficiency and overall team performance. Collaborate with management to align business goals and customer requirements. Mandatory Requirements Minimum 4 years BPO experience , with at least 1 year as a Team Leader (on paper) . Ecommerce process experience is mandatory. Excellent communication skills in English and Hindi no compromise. Strong sales exposure and ability to drive revenue through team performance. Proven ability to manage, mentor, and motivate teams. Strong knowledge of BPO metrics & calculation (AHT, Shrinkage, SLA, etc.). Willingness to work from office and join immediately. Interview Process Face-to-Face Interview Only (No virtual interviews). How to Apply If this sounds like your next career move and you meet the mandatory criteria: Call us directly at: 7666164413 / 8657002723 Or email your updated CV at the earliest.

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2.0 - 6.0 years

0 Lacs

chennai, tamil nadu

On-site

We are seeking an E-Commerce Operations Lead to join our team in Chennai. As the E-Commerce Operations Lead, you will be responsible for overseeing the entire order process from landing to the last mile within the specified Turnaround Time (TAT). Your duties will include managing order pickup and packing, ensuring accurate invoices are raised, addressing customer queries effectively, as well as handling customer returns and refunds. The ideal candidate should hold a degree in any discipline and possess 2-5 years of relevant experience in e-commerce operations. The offered CTC for this position is 4 Lacs. Candidates who can join on short notice are preferred. If you meet the qualifications and are interested in this opportunity, please submit your profiles to santhoshhr@pothys.com. Join us in this exciting role and be a part of our e-commerce operations team in Chennai. #ecommerce #operations #lastmile #pothys #chennai,

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1.0 - 5.0 years

0 Lacs

haryana

On-site

As a Catalog Specialist at our company based in Gurgaon, you will play a crucial role in managing and optimizing our product catalogue across various platforms. Your attention to detail and proactive approach will be key in ensuring the accuracy of product data, enhancing content quality, and improving discoverability to enhance the overall customer experience and drive sales. Your responsibilities will include overseeing end-to-end catalog management for Shopify platforms, maintaining accurate and up-to-date product information, images, and descriptions, as well as collaborating with cross-functional teams for timely onboarding of products. Monitoring product performance, identifying areas for improvement, and implementing strategies to enhance visibility and conversions will be essential aspects of your role. In addition, you will be tasked with standardizing catalogue taxonomy, attributes, and templates to improve discoverability, as well as ensuring catalogue hygiene by minimizing errors, duplicates, and inactive SKUs. Keeping track of competitor listings and market trends to enhance catalogue quality, managing catalogue-related reporting and MIS for leadership review, and contributing to the overall success of the team will also be part of your responsibilities. To excel in this role, you should have a Bachelor's degree in Business, Marketing, or a related field (an MBA is preferred), along with 1-3 years of experience in catalogue management, merchandising, or e-commerce operations. Strong analytical skills, proficiency in Excel/Google Sheets, familiarity with cataloguing tools, an eye for detail, excellent organizational and communication skills, and the ability to work effectively cross-functionally and meet deadlines are qualities that will help you succeed in this position. If you are looking for an opportunity to make a significant impact in catalog management and contribute to the growth of our company, we encourage you to apply for this role. For more information about our company, please visit our website at www.oyela.in/pages/about-us.,

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2.0 - 24.0 years

0 Lacs

bhubaneswar

On-site

You will be responsible for overseeing on-ground operations for warehouse processes in a high-volume, fast-paced 3PL environment. Your primary focus will be to lead a large team, ensure adherence to processes, and maintain effectiveness in rotational shift operations to consistently meet the requirements of national-level clients. Your key duties will include leading and supervising a team of over 40 ground staff in various functions such as inbound, sorting, packing, and dispatch. It will be crucial to ensure that daily shift targets related to productivity, quality, and turnaround time are achieved. You will need to execute operations as per standard operating procedures (SOPs) and client service level agreements (SLAs), while also managing attendance, discipline, and performance of team members working in rotational shifts. Additionally, you will be expected to conduct on-floor planning, efficiently deploy manpower, and ensure smooth shift handovers. Regular updates and reports to the Warehouse Manager and Operations team will be part of your responsibilities. Proactively resolving on-ground issues, maintaining team motivation, and upholding safety, hygiene, and process compliance standards are also crucial aspects of the role. To be successful in this position, you should have a minimum of 24 years of experience in warehouse and logistics operations, with at least 12 years of experience in leading teams of 30-50 members. Prior exposure to e-commerce or 3PL environments is preferred. Strong team management, discipline enforcement, and shift planning skills are essential, along with a comfort level in system-based operations and working in rotational shifts, including night duties. A process-driven mindset, hands-on operational control, basic Excel proficiency, and shift reporting skills would be advantageous. This is a full-time position with benefits such as Provident Fund. The job offers a professional work culture, growth opportunities within a stable and fast-growing company, and a chance to enhance your skills while contributing to the organization's success.,

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1.0 - 3.0 years

2 - 3 Lacs

gurugram

Work from Office

Role & responsibilities Product cataloguing and Listing management on all marketplaces (e.g., Amazon, Flipkart, Myntra, Shopify etc.) Ensure product titles and descriptions are attractive and effective. Create, edit, and manage individual and bulk listings of new products. Conducting research on user-friendly features and layouts that appeal the most to customers. Work closely with merchandising, media, and operations teams to ensure perfect and timely listings. Frequent and timely review of all the listings across the portals Planning and preparation of New Launches and execution of review generation strategy Reviewing sales insights and using them to develop informed sales strategies. Research and develop to increase our online sales. Monitor day to day sales, Returns and catalogue. Editing product portfolio and ensuring correct display of information whenever required. Strategizing for increasing online visibility of all products. Create & maintain e - commerce content and ensure all content is up to date. interested candidate can share resume on WhatsApp or call directly on 8130209466 Job Types: Regular / Permanent, Full-time Pay: 20000 to 28,000.00 per month Preferred candidates from Gurgaon region or ready to relocate before joining

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2.0 - 6.0 years

0 Lacs

kozhikode, kerala

On-site

You are a dynamic and detail-oriented Senior Logistics Coordinator (E-commerce) responsible for overseeing and streamlining logistics operations across both online and offline channels. Your role includes supervising the logistics team, optimizing order flow, ensuring timely deliveries, and coordinating with warehouses, dispatch teams, courier partners, and e-commerce platforms to deliver a seamless customer experience. Your key responsibilities will involve supervising logistics coordinators and delivery staff, managing order flow from e-commerce platforms, tracking deliveries through internal systems, coordinating with warehouse/dispatch teams, handling escalations, liaising with courier partners and vendors, generating reports, and driving process improvements for faster deliveries. To excel in this role, you should have a Bachelor's degree/diploma in Logistics, Supply Chain, Business, or related field, along with a minimum of 3 years of experience in logistics, preferably in e-commerce operations. Strong leadership and team management skills are crucial, as well as proficiency in logistics software, dashboards, and MS Excel. Excellent communication, problem-solving, and coordination abilities are essential to manage deadlines and ensure compliance with policies and safety standards. This is a full-time, permanent position located in Calicut. The benefits include health insurance.,

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2.0 - 3.0 years

3 Lacs

navi mumbai

Work from Office

DATA Process THANE LOCATION Date of joining - Immediate *Customer service - backend process* Eligibility criteria - Graduation mandatory Experience - 2 years experience required in shopping/logistics domain mandatory OR Required Candidate profile Shipping/Logistics experience with partial customers service experience would do Salary - up to 30k in hand (based on last drawn) Follow IBU boundaries

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2.0 - 3.0 years

3 Lacs

mumbai suburban

Work from Office

DATA Process THANE LOCATION Date of joining - Immediate *Customer service - backend process* Eligibility criteria - Graduation mandatory Experience - 2 years experience required in shopping/logistics domain mandatory OR Required Candidate profile Shipping/Logistics experience with partial customers service experience would do Salary - up to 30k in hand (based on last drawn) Follow IBU boundaries

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2.0 - 3.0 years

3 Lacs

thane

Work from Office

DATA Process THANE LOCATION Date of joining - Immediate *Customer service - backend process* Eligibility criteria - Graduation mandatory Experience - 2 years experience required in shopping/logistics domain mandatory OR Required Candidate profile Shipping/Logistics experience with partial customers service experience would do Salary - up to 30k in hand (based on last drawn) Follow IBU boundaries

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3.0 - 8.0 years

2 - 3 Lacs

greater noida

Work from Office

Experience in Ecommerce Inventory maintenance & Stock Management Experience in handling Ecommerce Return Stock Management Knowledge of Uniware knowledge of Ecommerce Portal Knowledge of Google Sheets Knowledge of E Commerce Dispatch Documentation Required Candidate profile Experience of Ecommerce Online Order Processing Experience of handling Ecommerce Team Knowledge of BarCode generation Knowlege of Channel Sales (Flipkart, Amazon, Tatacliq, Pepperfry, etc)

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1.0 - 6.0 years

3 - 4 Lacs

gurdaspur

Work from Office

Role & responsibilities Lead and oversee daily branch operations in Dhariwal, Gurdaspur. Supervise and coordinate with staff members to ensure smooth workflow. Manage Cash-on-Delivery (COD) orders : confirm, follow up, and resolve customer queries. Handle Amazon-related tasks : listings, barcode compliance, and packing as per Amazon FBA/FBM guidelines. Ensure proper stock handling, dispatch, packaging, and quality checks. Take independent decisions on warranty claims, replacements, and escalations . Act as the first point of contact for solving daily office/operational issues . Maintain reporting to management with updates on operations, sales, and staff performance. Preferred candidate profile Mandatory: 1 years of experience in e-commerce operations/management . Strong knowledge of Amazon Seller Central, listings, barcodes, and packing guidelines . Excellent problem-solving and decision-making skills. Strong leadership and staff management abilities. Good communication skills in Hindi and English . Proficient in Excel/Google Sheets and order management tools. Experience in handling warranty claims and customer issue resolution .

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0.0 - 4.0 years

0 Lacs

chennai, tamil nadu

On-site

As a fast-growing direct-to-consumer (D2C) brand in the fashion industry, we are currently selling our products on various platforms such as Nykaa Fashion, AJIO, Myntra, and our own website. We are seeking a proactive and detail-oriented E-commerce Operations Executive / Manager to efficiently manage various aspects of our backend operations. Your responsibilities will include managing the entire order fulfillment process via Shiprocket, from dispatch to delivery. You will be required to ensure timely pickups and deliveries by coordinating with our logistics partners. Handling lost shipments, returns to origin (RTO), and resolving shipment disputes will also be a crucial part of your role. It will be your responsibility to optimize shipping costs and enhance delivery success rates. You will oversee returns on marketplaces like Nykaa, Ajio, Myntra, and our D2C website. Coordinating approvals, quality checks, and restocking with warehouses and marketplaces will be essential tasks. Addressing order-related queries, managing returns, handling feedback, and resolving delivery issues on our D2C platform will be part of your daily routine. You must deliver prompt, professional, and solution-oriented communication to ensure customer satisfaction. Additionally, you will perform monthly reconciliation of orders, returns, cancellations, and revenue across all platforms. Providing accurate accounting data to the finance team will be crucial. Monitoring and maintaining stock levels across marketplaces and warehouses will also fall under your purview. You will assist in managing purchase orders, inventory transfers, stock adjustments, and vendor coordination. Ensuring that SKU and product listings are updated and synchronized with inventory will be an integral part of your role. Throughout this internship, you will gain valuable experience in end-to-end e-commerce operations using platforms like Unicommerce and Shiprocket. You will also learn about return and order management across major marketplaces, customer service best practices, inventory syncing, platform coordination, reconciliation, and basic accounts handoff for reporting purposes. This internship offers you the opportunity to receive direct mentorship from our founding team and gain experience across major e-commerce platforms such as Nykaa, AJIO, Myntra, and Shopify/D2C. By working on real projects that have a tangible business impact, you will be able to enhance your resume. Upon successful completion of the internship, you will receive a recommendation letter and internship certificate. Outstanding interns may even be considered for a pre-placement or full-time role within our company. Join us at RIVR, a ready-to-wear designer footwear brand based in Chennai, where we create timeless pieces for every working woman, empowering and celebrating their individuality.,

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1.0 - 3.0 years

1 - 2 Lacs

jaipur

Remote

Role- Project Manager For Digital Marketing Agency Must have Skills - Meta Ads, E-commerce Marketing , SMM, Spoken English & Hindi, D2C Ecommerce Must have Experience - Digital Marketing, Client & Team Management, LeaderShip Perks and benefits Work From Home

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0.0 - 5.0 years

2 - 3 Lacs

chennai, thiruvallur, virudhunagar

Work from Office

Hi Team, Urgently looking for Assistant Team Lead/Team Lead at @ Tamil Nadu for reputed leading Logistics company Its Delhivery Ltd Designation : Team Lead and Assistant Team Lead location: Thiruvallur and chennai Qualification : +12 or Degree Experience : Fresh/Experience in Last mile operation in Ecommerce/logistics industry Salary : Upto 17000 to 25000 (take home/In hand) Skill set : Last mile operation/Dispatch centers/Warehousing operations/Manpower handling/Target oriented/ Delivery centers/Basic computer knowledge/Eager to learn Candidates can fill the Job application form : https://docs.google.com/forms/d/e/1FAIpQLSeVf87VzUxHg9jx7Y9EXKwVdpqm-4ZV6RnjzWUcviG8TDCVUQ/viewform Mail : murugan.p1@delhivery.com Note: Only shortlisted candidates will be notified Pls Repost or circulate to your friends those who are looking for opportunities

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3.0 - 7.0 years

0 Lacs

karnataka

On-site

As an eCommerce Operations Manager: Fulfillment Team at Meolaa located in Bengaluru, you will be responsible for overseeing the day-to-day operations of the fulfillment team. Your role will involve managing inventory levels, optimizing order fulfillment processes, and ensuring timely and accurate delivery of orders. To excel in this role, you should have experience in eCommerce operations and fulfillment management. Strong inventory management and logistics skills are essential, along with a proven track record of supply chain management. You should possess strong analytical and problem-solving abilities to identify and address operational challenges effectively. As a successful candidate, you must demonstrate excellent organizational and leadership skills. The ability to work in a fast-paced environment, prioritize tasks, and meet deadlines is crucial. Proficiency in Microsoft Excel and other relevant software is required to effectively analyze data and streamline operations. Ideally, you should hold a Bachelor's degree in Business Administration, Operations Management, or a related field to bring in-depth knowledge and expertise to the role. If you are looking for a challenging opportunity to drive operational excellence in the eCommerce sector, this role at Meolaa could be the perfect fit for you.,

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3.0 - 7.0 years

0 Lacs

agra, uttar pradesh

On-site

The job requires you to manage online order processing from receipt to fulfillment, ensuring timely delivery of products. You will be responsible for coordinating with the logistics team for efficient order tracking and management. It is essential to ensure accurate order processing by verifying customer details and product information. Monitoring order status updates and resolving any issues that may arise during the process will also be part of your responsibilities. Additionally, maintaining records of all orders processed, including tracking numbers and delivery schedules, is crucial. The ideal candidate should have 3-6 years of experience in e-commerce operations or a related field. A strong understanding of order fulfillment, management, and processing principles is required. Proficiency in using software applications for managing orders, such as Shopify, is essential. Excellent communication skills are necessary for effective collaboration with customers and internal teams. If you meet the qualifications and are interested in this position, you can apply by sending your resume to recruitment@oswaalbooks.com.,

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