Digital + Commercial Technology Lead- Offshore Technical Resource Management

Company overview: About Estuate

At Estuate, more than 400 uniquely talented people work together, to provide the world with next-generation product engineering and IT enterprise services. We help companies reimagine their business for the digital age.

Incorporated in 2005 in Milpitas (CA), we have grown to become a global organization with a truly global vision. At Estuate, we bring together talent, experience, and technology to meet our customer’s needs. Our ‘Extreme Service’ culture helps us deliver extraordinary results.

Our key to success

We are an ISO-certified organization present across four distinct global geographies. We cater to industry verticals such as BFSI, Healthcare & Pharma, Retail & E-Commerce, and ISVs/Startups, as well as having over 2,000 projects in our portfolio.

Our solution-oriented mindset fuels our offerings, including Digital Platform Engineering, Digital Business Apps, and Digital Security & GRC.

Our culture of oneness

At Estuate, we are committed to fostering an inclusive workplace that welcomes people from diverse social circumstances. Our diverse culture shapes our success stories. Our values unite us. And, our curiosity inspires our creativity. Now, if that sounds like the place you’d like to be, we look forward to hearing more from you.

Currently, we are looking for a Digital + Commercial Technology Lead- Offshore Technical Resource Management to join our team.

Job Description

Key Responsibilities

• Leadership & Management: Lead and manage an offshore technical team, fostering high performance, motivation, attention to detail, and professional growth.
• Project Deliverables: Oversee the planning, execution, and delivery of technical projects, ensuring all timelines, scope, and budget requirements are met with urgency. Provide structured weekly status reports to the onshore team, highlighting progress on key initiatives.
• Collaboration: Partner closely with onshore teams to ensure offshore activities are fully aligned with overall business objectives and project goals.
• Resource Allocation: Effectively allocate and manage technical resources to meet project and operational demands, while continuously seeking ways to enhance team productivity. Ensure up-to-date and accurate reporting on resource assignments, clearly communicating who is responsible for each task or initiative.
• Quality Assurance: Implement and uphold quality assurance processes to maintain high standards of technical delivery.
• Communication: Ensure transparent and effective communication between offshore and onshore teams regarding production support, project status, risks, and issues. Understand business priorities and respond accordingly.
• Problem Solving: Proactively identify and resolve technical and operational challenges for seamless project execution.
• Stakeholder Management: Build and maintain strong relationships with key stakeholders by providing regular updates and addressing concerns or requirements.

Qualifications

• Education: Bachelor’s degree in Computer Science, Information Technology, or a related field is required; a Master’s degree is preferred.
• Experience: At least 10 years of experience in Digital/DTC technologies, or a similar field, including a minimum of 5 years managing offshore technical teams.
• Technical Skills: Strong understanding of software development, IT infrastructure, and project delivery methodologies. Knowledge and experience working with Agile Development teams and Scrum Methodologies and DevOps practices.
• Leadership Skills: Proven ability to lead and inspire technical teams, with excellent interpersonal and communication skills.
• Problem-Solving: Strong analytical and problem-solving abilities, with a proactive approach to addressing challenges.
• Cultural Awareness: Ability to work effectively in a multicultural environment and manage teams across different time zones.

Preferred Qualifications

• Experience working in a global organization with distributed teams.
• Knowledge and certifications in ITIL, Agile, and DevOps practices.
• Familiarity with SOX and other compliance requirements in the context of delivery and operations practices.
• Experience with Salesforce and Anaplan is a plus.

Our commitment to Equal Opportunity Employment (EOE)

Estuate, Inc. is an equal opportunity employer. Our employment decisions are made on the basis of merit and business needs. We comply with all applicable state & local laws governing non-discrimination in employment at each of our facilities and locations.

Disclaimer