Estuate

No. of Positions: 1 Relevant Experience: 6 to 9 Years Job Location: Bengaluru Job Type: Full Time Work Timing: Afternoon Shift (from 3PM/4PM) Work Mode: Hybrid Company overview: About Estuate At Estuate, more than 400 uniquely talented people work together, to provide the world with next-generation product engineering and IT enterprise services. We help companies reimagine their business for the digital age. Incorporated in 2005 in Milpitas (CA), we have grown to become a global organization with a truly global vision. At Estuate, we bring together talent, experience, and technology to meet our customer’s needs. Our ‘Extreme Service’ culture helps us deliver extraordinary results. Our key to success We are an ISO-certified organization present across four distinct global geographies. We cater to industry verticals such as BFSI, Healthcare & Pharma, Retail & E-Commerce, and ISVs/Startups, as well as having over 2,000 projects in our portfolio. Our solution-oriented mindset fuels our offerings, including Digital Platform Engineering, Digital Business Apps, and Digital Security & GRC. Our culture of oneness At Estuate, we are committed to fostering an inclusive workplace that welcomes people from diverse social circumstances. Our diverse culture shapes our success stories. Our values unite us. And, our curiosity inspires our creativity. Now, if that sounds like the place you’d like to be, we look forward to hearing more from you. Currently, we are looking for a Zuora Billing Architect to join our team. Job description Experience with setting up Products with proficiency in all types of Charge models. Experience with Billing rules, tax engines, revenue recognition, etc. Experience with Zuora Payment rules, Payment gateways, HPP, and gateway reconciliation. Experience in Zuora Finance mainly focused on closing of Books. Experience with conducting workshops on Zuora keys. Worked on Zuora Collect Apps such as APM, CPR, Lockbox, etc. Experience with Various template creation including Word and HTML (Invoice, Email, Notification). Hands-on Zuora workflow experience is required to automate new workflows and enhance the existing ones. Hands-on Zuora experience with creating and using Zuora Reports. Experience in understanding customer needs and providing Analytical solutions to complex use cases. Experience working in Zuora APIs and familiarity with the Zuora object model. Experience with deployment across multiple tenants. Familiarity with diverse ERP and financial platforms like NetSuite, and Salesforce. Project management, system implementation, and system integration experience. Strong analytical, problem-solving, and communication skills. Ability to mentor team members and work collaboratively with cross-functional teams. Ability to juggle multiple stakeholders and remain professional and flexible in high pressure situation. Zuora Billing Certification is a Must. Our commitment to Equal Opportunity Employment (EOE) Estuate, Inc. is an equal opportunity employer. Our employment decisions are made on the basis of merit and business needs. We comply with all applicable state & local laws governing non-discrimination in employment at each of our facilities and locations. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions. Share This Job

No. of Positions: 1 Relevant Experience: 5 to 10 Years Job Location: Hyderabad Job Type: Full Time Work Timing: General Shift (US EST time zone) Work Mode: Hybrid Company overview: About Estuate At Estuate, more than 400 uniquely talented people work together, to provide the world with next-generation product engineering and IT enterprise services. We help companies reimagine their business for the digital age. Incorporated in 2005 in Milpitas (CA), we have grown to become a global organization with a truly global vision. At Estuate, we bring together talent, experience, and technology to meet our customer’s needs. Our ‘Extreme Service’ culture helps us deliver extraordinary results. Our key to success We are an ISO-certified organization present across four distinct global geographies. We cater to industry verticals such as BFSI, Healthcare & Pharma, Retail & E-Commerce, and ISVs/Startups, as well as having over 2,000 projects in our portfolio. Our solution-oriented mindset fuels our offerings, including Digital Platform Engineering, Digital Business Apps, and Digital Security & GRC. Our culture of oneness At Estuate, we are committed to fostering an inclusive workplace that welcomes people from diverse social circumstances. Our diverse culture shapes our success stories. Our values unite us. And, our curiosity inspires our creativity. Now, if that sounds like the place you’d like to be, we look forward to hearing more from you. Currently, we are looking for a Associate Director, Cyber Security to join our team. Job Description The Associate Director of Cyber Security will serve as a key member of the Cyber Security leadership team, responsible for developing and executing the enterprise-wide cyber security strategy. This role leads multiple functional areas across security operations, engineering, governance, risk management, and compliance. Reporting directly to the Head of I/O & Cyber Security, the Associate Director will provide strategic direction, operational oversight, and technical leadership to protect the organization’s information assets, systems, and infrastructure from internal and external threats. Key Responsibilities Leadership and Management: Lead and manage a team of technical resources located offshore, ensuring high performance, motivation, and professional development. Oversee Security Operations Center (SOC), incident response, vulnerability management, threat intelligence, and endpoint protection. Direct the development and implementation of security architecture, tools, and frameworks across cloud, on-premises, and hybrid environments. Partner with IT, legal, compliance, risk, privacy, and business stakeholders to manage security risk and ensure adherence to industry frameworks (e.g., NIST CSF, ISO 27001, CIS). Drive the maturity of identity and access management (IAM), data loss prevention (DLP), zero trust architecture, and secure DevOps initiatives. Develop and maintain security policies, standards, metrics, and reporting to executive leadership and audit bodies. Build, lead, and mentor a high-performing, diverse cybersecurity team across technical and GRC domains. Manage relationships with external vendors, partners, auditors, and regulatory entities. Support cyber incident response planning, tabletop exercises, and executive-level simulations Stay informed of emerging threats, trends, and technologies to proactively guide strategy and investments. Project Deliverables: Oversee the planning, execution, and delivery of technical projects, ensuring they are completed on time, within scope, and within budget. Collaboration: Work closely with onshore teams to align offshore activities with overall business objectives and project goals. Resource Allocation: Efficiently allocate and manage technical resources to meet project/operation demands and optimize productivity. Quality Assurance: Implement and maintain quality assurance processes to ensure the highest standards of technical delivery. Communication: Facilitate effective communication between offshore and onshore teams, ensuring transparency and alignment on project status, risks, and issues. Problem Solving: Proactively identify and resolve technical and operational challenges to ensure smooth project execution. Stakeholder Management: Build and maintain strong relationships with key stakeholders, providing regular updates and addressing any concerns or requirements. Qualifications Education: Bachelor’s degree in computer science, Information Technology, or a related field. A master’s degree is preferred. Experience: 5–10+ years of progressive experience in cybersecurity, including at least 5 years in senior leadership roles. Technical Skills: Deep understanding of cybersecurity frameworks (NIST CSF, NIST 800-53, MITRE ATT&CK) Leadership Skills: Demonstrated experience building and managing enterprise security programs in complex, regulated environments. Proven ability to influence at all levels, including executives and board members. Excellent leadership, communication, and stakeholder engagement skills. Problem-Solving: Strong technical foundation in network security, cloud security (GCP, AWS, Azure, OCI), security engineering, and incident response. Cultural Awareness: Ability to work effectively in a multicultural environment and manage teams across different time zones. Preferred Qualifications Experience working in a global organization with distributed teams. Certification in (CISSP, CISM, CISA, CCSP, etc.) strongly preferred. Experience and Certifications in ITIL, Agile and DevOps practices. Experience working in Retail & Manufacturing. Knowledge of managing regulatory environments such as HIPAA, SOX, PCI-DSS, and GDPR. Our commitment to Equal Opportunity Employment (EOE) Estuate, Inc. is an equal opportunity employer. Our employment decisions are made on the basis of merit and business needs. We comply with all applicable state & local laws governing non-discrimination in employment at each of our facilities and locations. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions. Share This Job

No. of Positions: 1 Relevant Experience: 10 to 12 Years Job Location: Hyderabad Job Type: Full Time Work Timing: General Shift (US EST time zone) Work Mode: Hybrid Company overview: About Estuate At Estuate, more than 400 uniquely talented people work together, to provide the world with next-generation product engineering and IT enterprise services. We help companies reimagine their business for the digital age. Incorporated in 2005 in Milpitas (CA), we have grown to become a global organization with a truly global vision. At Estuate, we bring together talent, experience, and technology to meet our customer’s needs. Our ‘Extreme Service’ culture helps us deliver extraordinary results. Our key to success We are an ISO-certified organization present across four distinct global geographies. We cater to industry verticals such as BFSI, Healthcare & Pharma, Retail & E-Commerce, and ISVs/Startups, as well as having over 2,000 projects in our portfolio. Our solution-oriented mindset fuels our offerings, including Digital Platform Engineering, Digital Business Apps, and Digital Security & GRC. Our culture of oneness At Estuate, we are committed to fostering an inclusive workplace that welcomes people from diverse social circumstances. Our diverse culture shapes our success stories. Our values unite us. And, our curiosity inspires our creativity. Now, if that sounds like the place you’d like to be, we look forward to hearing more from you. Currently, we are looking for a Technology Leader – Offshore Technical Resource Management to join our team. Job Description We are seeking an experienced and dynamic Technology Leader to oversee and manage our offshore technical resources in India as a team lead.The ideal candidate will have a strong background in IT delivery, excellent leadership skills, and the ability to drive complex technology initiatives to successful completion.. This role requires close collaboration with onshore teams and stakeholders to ensure seamless integration and delivery of technical solutions. The candidate must be willing to work on-site 4 days a week in Hyderabad, during the US EST time zone. Key Responsibilities Leadership and Management: Lead and manage a team of technical resources located offshore, ensuring high performance, motivation, and professional development. Project Deliverables: Oversee the planning, execution, and delivery of technical projects, ensuring they are completed on time, within scope, and within budget. Collaboration: Work closely with onshore teams to align offshore activities with overall business objectives and project goals. Resource Allocation: Efficiently allocate and manage technical resources to meet project/operation demands and optimize productivity. Quality Assurance: Implement and maintain quality assurance processes to ensure the highest standards of technical delivery. Communication: Facilitate effective communication between offshore and onshore teams, ensuring transparency and alignment on project status, risks, and issues. Problem Solving: Proactively identify and resolve technical and operational challenges to ensure smooth project execution. Stakeholder Management: Build and maintain strong relationships with key stakeholders, providing regular updates and addressing any concerns or requirements. Qualifications Education: Bachelor’s degree in Computer Science, Information Technology, or a related field. A Master’s degree is preferred. Experience: Minimum of 10 years of experience in IT project delivery or a similar role, with at least 5 years of experience managing offshore technical teams. Technical Skills: Strong understanding of software development, IT infrastructure, and project delivery methodologies. Leadership Skills : Proven ability to lead and inspire technical teams, with excellent interpersonal and communication skills. Problem-Solving: Strong analytical and problem-solving abilities, with a proactive approach to addressing challenges. Cultural Awareness: Ability to work effectively in a multicultural environment and manage teams across different time zones. Preferred Qualifications Experience working in a global organization with distributed teams. Knowledge and Certifications in ITIL, Agile, and DevOps practices. Our commitment to Equal Opportunity Employment (EOE) Estuate, Inc. is an equal opportunity employer. Our employment decisions are made on the basis of merit and business needs. We comply with all applicable state & local laws governing non-discrimination in employment at each of our facilities and locations. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions. Share This Job

No. of Positions: 1 Relevant Experience: 10 to 12 Years Job Location: Hyderabad Job Type: Full Time Work Timing: General Shift (US EST time zone) Work Mode: Hybrid Company overview: About Estuate At Estuate, more than 400 uniquely talented people work together, to provide the world with next-generation product engineering and IT enterprise services. We help companies reimagine their business for the digital age. Incorporated in 2005 in Milpitas (CA), we have grown to become a global organization with a truly global vision. At Estuate, we bring together talent, experience, and technology to meet our customer’s needs. Our ‘Extreme Service’ culture helps us deliver extraordinary results. Our key to success We are an ISO-certified organization present across four distinct global geographies. We cater to industry verticals such as BFSI, Healthcare & Pharma, Retail & E-Commerce, and ISVs/Startups, as well as having over 2,000 projects in our portfolio. Our solution-oriented mindset fuels our offerings, including Digital Platform Engineering, Digital Business Apps, and Digital Security & GRC. Our culture of oneness At Estuate, we are committed to fostering an inclusive workplace that welcomes people from diverse social circumstances. Our diverse culture shapes our success stories. Our values unite us. And, our curiosity inspires our creativity. Now, if that sounds like the place you’d like to be, we look forward to hearing more from you. Currently, we are looking for a Digital + Commercial Technology Lead- Offshore Technical Resource Management to join our team. Job Description We are seeking an experienced and dynamic Digital + Commercial Technology Lead to oversee and manage our offshore technical team in India. As the team lead, the ideal candidate will possess a strong background in IT delivery, outstanding leadership abilities, and a proven track record of supporting Sales & Marketing functions, including Digital, Commercial, Brands, Marketing, and 1P data stakeholders. This role requires close collaboration with onshore teams and stakeholders to ensure seamless integration and delivery of technical solutions. Responsibilities include providing production support, managing work intake across diverse team portfolios, overseeing resource allocation, ensuring on-time and on-budget project execution, and managing team budgets. The successful candidate will also focus on talent management and maintaining high team morale. Candidates must be willing to work onsite in Hyderabad four days a week and be available during US Eastern Standard Time hours. Key Responsibilities Leadership & Management: Lead and manage an offshore technical team, fostering high performance, motivation, attention to detail, and professional growth. Project Deliverables: Oversee the planning, execution, and delivery of technical projects, ensuring all timelines, scope, and budget requirements are met with urgency. Provide structured weekly status reports to the onshore team, highlighting progress on key initiatives. Collaboration: Partner closely with onshore teams to ensure offshore activities are fully aligned with overall business objectives and project goals. Resource Allocation: Effectively allocate and manage technical resources to meet project and operational demands, while continuously seeking ways to enhance team productivity. Ensure up-to-date and accurate reporting on resource assignments, clearly communicating who is responsible for each task or initiative. Quality Assurance: Implement and uphold quality assurance processes to maintain high standards of technical delivery. Communication: Ensure transparent and effective communication between offshore and onshore teams regarding production support, project status, risks, and issues. Understand business priorities and respond accordingly. Problem Solving: Proactively identify and resolve technical and operational challenges for seamless project execution. Stakeholder Management: Build and maintain strong relationships with key stakeholders by providing regular updates and addressing concerns or requirements. Qualifications Education: Bachelor’s degree in Computer Science, Information Technology, or a related field is required; a Master’s degree is preferred. Experience: At least 10 years of experience in Digital/DTC technologies, or a similar field, including a minimum of 5 years managing offshore technical teams. Technical Skills: Strong understanding of software development, IT infrastructure, and project delivery methodologies. Knowledge and experience working with Agile Development teams and Scrum Methodologies and DevOps practices. Leadership Skills: Proven ability to lead and inspire technical teams, with excellent interpersonal and communication skills. Problem-Solving: S trong analytical and problem-solving abilities, with a proactive approach to addressing challenges. Cultural Awareness: Ability to work effectively in a multicultural environment and manage teams across different time zones. Preferred Qualifications Experience working in a global organization with distributed teams. Knowledge and certifications in ITIL, Agile, and DevOps practices. Familiarity with SOX and other compliance requirements in the context of delivery and operations practices. Experience with Salesforce and Anaplan is a plus. Our commitment to Equal Opportunity Employment (EOE) Estuate, Inc. is an equal opportunity employer. Our employment decisions are made on the basis of merit and business needs. We comply with all applicable state & local laws governing non-discrimination in employment at each of our facilities and locations. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions. Share This Job

No. of Positions: 1 Relevant Experience: 10 to 15 Years Job Location: Hyderabad Job Type: Full Time Work Timing: General Shift (US EST time zone) Work Mode: Hybrid Company overview: About Estuate At Estuate, more than 400 uniquely talented people work together, to provide the world with next-generation product engineering and IT enterprise services. We help companies reimagine their business for the digital age. Incorporated in 2005 in Milpitas (CA), we have grown to become a global organization with a truly global vision. At Estuate, we bring together talent, experience, and technology to meet our customer’s needs. Our ‘Extreme Service’ culture helps us deliver extraordinary results. Our key to success We are an ISO-certified organization present across four distinct global geographies. We cater to industry verticals such as BFSI, Healthcare & Pharma, Retail & E-Commerce, and ISVs/Startups, as well as having over 2,000 projects in our portfolio. Our solution-oriented mindset fuels our offerings, including Digital Platform Engineering, Digital Business Apps, and Digital Security & GRC. Our culture of oneness At Estuate, we are committed to fostering an inclusive workplace that welcomes people from diverse social circumstances. Our diverse culture shapes our success stories. Our values unite us. And, our curiosity inspires our creativity. Now, if that sounds like the place you’d like to be, we look forward to hearing more from you. Currently, we are looking for a Senior Manager IT- Offshore Global Supply Chain Lead to join our team. Job Description We are seeking a dynamic and experienced Senior Manager IT – Supply Chain to lead all the supply chain offshore team in India. This role will be responsible for leading the Supply Chain Manufacturing, Planning, Logistics, Product Development, Consumer Services and Quality teams, as well as overseeing Integration and Technical teams to ensure seamless end-to-end operations and system alignment. The ideal candidate will have a strong operational background in IT delivery, excellent cross-functional leadership skills, strategic thinking, and digital transformation experience. This role requires close collaboration with onshore teams and stakeholders to ensure seamless operational delivery. The candidate must be willing to work on-site 4 days a week in Hyderabad, during the US EST time zone. Key Responsibilities Strategy & Leadership: Develop and execute mid-to-long-term supply chain strategies aligned with global goals. Lead cross-functional teams, mentor junior talent, and foster a high-performance culture. Provide regular business updates to senior leadership. Project Deliverables: Oversee the planning, execution, and delivery of technical projects, ensuring they are completed on time, within scope, and within budget. Collaboration: Work closely with onshore teams to align offshore activities with overall business objectives and project goals. Resource Allocation: Efficiently allocate and manage resources to meet project/operation demands and optimize productivity. Communication: Facilitate effective communication between offshore and onshore teams, ensuring transparency and alignment on project status, risks, and issues. Problem Solving: Proactively identify and resolve operational challenges to ensure smooth project execution. Stakeholder Management: Build and maintain strong relationships with key stakeholders, providing regular updates and addressing any concerns or requirements. Qualifications Education: Bachelor’s degree in engineering, Supply Chain, Logistics, or related field; MBA preferred. Experience: 10–15 years of experience in supply chain management roles, with at least 5 years in a leadership position. Technical Skills: Proven experience in supply chain planning, manufacturing, operations, logistics, product development, consumer services, and quality management. Leadership Skills: Excellent stakeholder management and communication skills across global teams. Problem-Solving: Strong analytical and problem-solving abilities, with a proactive approach to addressing challenges. Cultural Awareness: Ability to work effectively in a multicultural environment and manage teams across different time zones. Preferred Qualifications Experience working across all the global supply chain towers – Manufacturing, Planning, Logistics, Product Development, Consumer Services, and Quality. Experience working in a global organization with distributed teams. Hands-on experience with ERP systems (e.g., SAP, Oracle) and successful ERP implementation or transformation projects is a plus. Knowledge & Certification in APICS, Six Sigma, or PMP. Our commitment to Equal Opportunity Employment (EOE) Estuate, Inc. is an equal opportunity employer. Our employment decisions are made on the basis of merit and business needs. We comply with all applicable state & local laws governing non-discrimination in employment at each of our facilities and locations. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions. Share This Job

No. of Positions: 1 Relevant Experience: 5 to 10 Years Job Location: Hyderabad Job Type: Full Time Work Timing: US EST Time Zone Work Mode: Hybrid Company overview: About Estuate At Estuate, more than 400 uniquely talented people work together, to provide the world with next-generation product engineering and IT enterprise services. We help companies reimagine their business for the digital age. Incorporated in 2005 in Milpitas (CA), we have grown to become a global organization with a truly global vision. At Estuate, we bring together talent, experience, and technology to meet our customer’s needs. Our ‘Extreme Service’ culture helps us deliver extraordinary results. Our key to success We are an ISO-certified organization present across four distinct global geographies. We cater to industry verticals such as BFSI, Healthcare & Pharma, Retail & E-Commerce, and ISVs/Startups, as well as having over 2,000 projects in our portfolio. Our solution-oriented mindset fuels our offerings, including Digital Platform Engineering, Digital Business Apps, and Digital Security & GRC. Our culture of oneness At Estuate, we are committed to fostering an inclusive workplace that welcomes people from diverse social circumstances. Our diverse culture shapes our success stories. Our values unite us. And, our curiosity inspires our creativity. Now, if that sounds like the place you’d like to be, we look forward to hearing more from you. Currently, we are looking for a Delivery Lead – Logistics & DTC Operations to join our team. Job Description We are seeking experienced & dynamic Logistics and DTC Delivery Manager who will be responsible for overseeing the end-to-end delivery of logistics and direct-to-consumer (DTC) operations, ensuring seamless, efficient, and cost-effective supply chain and customer fulfillment processes. This role involves strategic planning, operational execution, and performance optimization of logistics (including transportation, warehousing, and last-mile delivery) and DTC operations (e.g., order fulfillment, customer experience, and returns management). Additionally, the Delivery Manager will lead and manage an offshore team supporting logistics and DTC operations, ensuring alignment with organizational goals, high productivity, and quality service delivery. The role requires collaboration with cross-functional teams, third-party vendors, and stakeholders to drive operational excellence and customer satisfaction. This role also requires close collaboration with onshore teams and stakeholders to ensure seamless integration and delivery of technical solutions. The candidate must be willing to work on site 4 days a week in Hyderabad, during the US EST time zone. Key Responsibilities Logistics Operations Management Oversee the end-to-end logistics process, including procurement, transportation, warehousing, inventory management, and last-mile delivery, to ensure timely and cost-effective operations. Develop and implement logistics strategies to optimize supply chain efficiency, reduce costs, and improve delivery performance. Monitor key performance indicators (KPIs) such as delivery times, transportation costs, inventory turnover, and order accuracy to drive continuous improvement. Manage relationships with third-party logistics providers (3PLs), carriers, and freight forwarders to ensure service level agreements (SLAs) are met. Ensure compliance with regulatory requirements, including customs, import/export laws, and safety standards, in all logistics operations. DTC Operations Management Oversee DTC order fulfillment processes, including order processing, picking, packing, shipping, and returns management, to deliver an exceptional customer experience. Develop and implement strategies to enhance DTC operational efficiency, reduce fulfillment costs, and improve delivery speed. Collaborate with e-commerce, marketing, and customer service teams to align DTC operations with brand objectives and customer expectations. Manage DTC platforms and tools (e.g., Shopify, Magento, or custom solutions) to ensure seamless integration with logistics systems and accurate order tracking. Implement returns and reverse logistics processes to minimize losses and enhance customer satisfaction. End-to-End Delivery Management Act as the overall delivery manager for logistics and DTC operations, ensuring alignment between supply chain, fulfillment, and customer delivery processes. Develop and maintain delivery schedules, ensuring on-time delivery (OTD) and high customer satisfaction scores (CSAT). Identify and mitigate risks in the delivery process, such as supply chain disruptions, delays, or capacity constraints. Drive process standardization and automation across logistics and DTC operations to improve scalability and efficiency. Offshore Team Management Lead and manage an offshore team responsible for supporting logistics and DTC operations, including tasks such as order processing, inventory tracking, customer support, and data analysis. Set clear objectives, KPIs, and performance expectations for the offshore team, ensuring alignment with organizational goals. Provide training, mentorship, and guidance to offshore team members to enhance skills, productivity, and quality of work. Foster effective communication and collaboration between offshore and onshore teams, bridging time zones and cultural differences. Monitor offshore team performance, conduct regular performance reviews, and implement corrective actions as needed. Ensure offshore operations comply with company policies, data security standards, and service quality requirements. Vendor and Stakeholder Collaboration Build and maintain strong relationships with key stakeholders, including suppliers, 3PLs, technology vendors, and internal teams (e.g., procurement, IT, finance). Negotiate contracts and service agreements with vendors to optimize costs and service levels. Collaborate with cross-functional teams to align logistics and DTC operations with business objectives, such as sales targets, marketing campaigns, or new product launches. Technology and Process Optimization Leverage technology solutions, such as warehouse management systems (WMS), transportation management systems (TMS), and order management systems (OMS), to streamline operations. Implement data-driven decision-making by analyzing operational data (e.g., delivery performance, inventory levels, customer feedback) to identify trends and opportunities. Drive digital transformation initiatives, such as automation, AI-based demand forecasting, or route optimization, to enhance logistics and DTC efficiency. Ensure integration of logistics and DTC systems with enterprise platforms (e.g., ERP, CRM) for real-time visibility and data accuracy. Financial and Budget Management Develop and manage budgets for logistics and DTC operations, ensuring cost control and alignment with financial goals. Monitor and report on operational expenses, identifying opportunities for cost savings without compromising service quality. Provide regular updates to senior leadership on financial performance, operational metrics, and strategic initiatives. Customer Experience and Continuous Improvement Ensure logistics and DTC operations deliver a seamless and positive customer experience, from order placement to delivery and returns. Implement customer feedback mechanisms to identify pain points and drive improvements in service delivery. Lead continuous improvement initiatives, such as Lean, Six Sigma, or Kaizen, to enhance operational efficiency and quality. Compliance and Risk Management Ensure all logistics and DTC operations comply with relevant regulations, including labor laws, environmental standards, and data privacy requirements (e.g., GDPR, CCPA). Implement risk management strategies to address potential disruptions, such as supply chain shortages, geopolitical issues, or natural disasters. Maintain high standards for workplace safety and sustainability in logistics and warehousing operations. Qualifications Education: Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, Operations Management, or a related field. A Master’s degree or MBA is a plus. Experience 5-10 years of experience in logistics, supply chain, or DTC operations, with at least 3 years in a managerial or delivery-focused role. Proven experience managing end-to-end logistics processes, including transportation, warehousing, and last-mile delivery. Hands-on experience with DTC operations, including e-commerce fulfillment, order management, and customer experience optimization. 2+ years of experience managing offshore or remote teams, preferably in logistics, DTC, or customer support functions. Demonstrated success in implementing process improvements, cost reductions, or technology solutions in logistics or DTC environments. Technical Skills Proficiency with logistics and DTC technology platforms, such as WMS (e.g., Manhattan, Oracle WMS), TMS (e.g., Oracle Transportation Management, Blue Yonder), OMS, or e-commerce platforms (e.g., Shopify, Magento). Strong knowledge of ERP systems (e.g., Oracle NetSuite, SAP, Microsoft Dynamics) and their integration with logistics/DTC workflows. Familiarity with data analytics tools (e.g., Tableau, Power BI, Excel) for performance monitoring and decision-making. Understanding of automation, AI, or IoT technologies in logistics and supply chain is a plus. Soft Skills Exceptional leadership and team management skills, with the ability to motivate and manage geographically dispersed teams. Strong analytical and problem-solving skills to address operational challenges and drive strategic outcomes. Excellent communication and interpersonal skills to collaborate with stakeholders, vendors, and present to senior leadership. Ability to thrive in a fast-paced, dynamic environment, managing multiple priorities, and adapting to changing business needs. Strategic thinking and customer-centric mindset to balance operational efficiency with customer satisfaction. Preferred Qualifications Certifications such as APICS CPIM, CSCP, PMP, or CISM (Certified in Logistics, Transportation, and Distribution) are highly desirable. Experience in a retail, e-commerce, or CPG (Consumer Packaged Goods) industry with a focus on DTC channels. Knowledge of international logistics, including cross-border shipping, customs regulations, and global supply chains. Familiarity with Agile or Scrum methodologies for project management. Experience with sustainability initiatives in logistics, such as carbon-neutral shipping or eco-friendly packaging. Our commitment to Equal Opportunity Employment (EOE) Estuate, Inc. is an equal opportunity employer. Our employment decisions are made on the basis of merit and business needs. We comply with all applicable state & local laws governing non-discrimination in employment at each of our facilities and locations. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions. Share This Job

No. of Positions: 1 Relevant Experience: 10+ years Job Location: Hyderabad Job Type: Full Time Work Timing: US EST Time Zone Work Mode: Hybrid Company overview: About Estuate At Estuate, more than 400 uniquely talented people work together, to provide the world with next-generation product engineering and IT enterprise services. We help companies reimagine their business for the digital age. Incorporated in 2005 in Milpitas (CA), we have grown to become a global organization with a truly global vision. At Estuate, we bring together talent, experience, and technology to meet our customer’s needs. Our ‘Extreme Service’ culture helps us deliver extraordinary results. Our key to success We are an ISO-certified organization present across four distinct global geographies. We cater to industry verticals such as BFSI, Healthcare & Pharma, Retail & E-Commerce, and ISVs/Startups, as well as having over 2,000 projects in our portfolio. Our solution-oriented mindset fuels our offerings, including Digital Platform Engineering, Digital Business Apps, and Digital Security & GRC. Our culture of oneness At Estuate, we are committed to fostering an inclusive workplace that welcomes people from diverse social circumstances. Our diverse culture shapes our success stories. Our values unite us. And, our curiosity inspires our creativity. Now, if that sounds like the place you’d like to be, we look forward to hearing more from you. Currently, we are looking for a Senior Manager – IT Support Services to join our team. Job Description We are looking for an experienced and results-driven Senior Manager – IT Support Services to establish and lead our global IT Service Desk and Remote Desktop Support operations, based in India. This role will be critical in building the function from the ground up and ensuring seamless 24/7 support across multiple time zones and languages. The successful candidate will be responsible for delivering high-quality end-user support, driving continuous improvement, and leading a team of IT professionals to enhance business productivity. In addition to managing the IT Service Desk and RDS teams, this role will also oversee Onsite Support Services in location, including the management of end-user computing devices, peripherals, and local infrastructure. Responsible for coordinating local IT Field Services, ensuring timely resolution of hardware issues, supporting office IT setup, and maintaining equipment standards and inventory across the site. The ideal candidate is a strong people leader, a clear communicator, and a strategic thinker with a proven track record of managing global IT support operations. A solid understanding of desktop and infrastructure technologies is essential, along with a hands-on, can-do approach when the situation calls for it. Key Responsibilities Leadership & Team Management Lead, mentor, and develop a high-performing team of IT Service Desk and Remote Desktop Support professionals. Build a positive, performance-driven team culture with a focus on customer satisfaction and continuous improvement. Drive recruitment, onboarding, training, and performance management for support staff. Operational Oversight Ensure reliable 24x7x365 Service Desk operations supporting global users. Oversee Remote Desktop Support delivery for both hardware and software issues, ensuring SLAs and KPIs are consistently met or exceeded. Oversee Onsite Support Services in the MTIC location. Implement ITIL-based practices for Incident, Request, and Knowledge Management. Process & Service Improvement Identify and implement process improvements, automation opportunities, and self-service initiatives to improve efficiency and end-user experience. Develop and maintain SOPs, knowledge base articles, and service documentation. Stakeholder & Vendor Management Collaborate with cross-functional teams, including Infrastructure, Security, Applications, and regional IT teams to ensure aligned service delivery. Manage relationships with third-party vendors and outsourcing partners, where applicable. Stakeholder & Vendor Engagement Collaborate with cross-functional IT teams, including Service Desk, Infrastructure, Security, and Applications. Manage relationships with software vendors and strategic partners for tool implementation and support. Reporting & Analytics Produce regular reports and dashboards on service performance, customer satisfaction (CSAT), incident trends, and resource utilization. Present actionable insights and strategic recommendations to senior leadership. Qualifications & Experience Bachelor’s degree in Computer Science, Information Technology, or a related field. Master’s degree or MBA is a plus. 10+ years of progressive experience in IT Support Services, with at least 5 years in a leadership or senior management role. Demonstrated success in managing 24/7 Service Desk operations and offshore support teams. Strong knowledge of ITSM tools (e.g., ServiceNow) and ITIL framework (ITIL certification preferred). Experience with global support delivery models and remote desktop support technologies. Proven experience in managing operational metrics, service reporting, and continuous service improvement. Key Skills Exceptional leadership and people management skills. Strong communication and stakeholder engagement skills. Analytical and data-driven mindset with excellent report writing abilities. Customer-oriented, EUX approach with a commitment to delivering high-quality IT support services. Our commitment to Equal Opportunity Employment (EOE) Estuate, Inc. is an equal opportunity employer. Our employment decisions are made on the basis of merit and business needs. We comply with all applicable state & local laws governing non-discrimination in employment at each of our facilities and locations. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions. Share This Job

No. of Positions: 1 Relevant Experience: 5+ Years Job Location: Hyderabad Job Type: Full Time Work Timing: US EST Time Zone Work Mode: Hybrid Company overview: About Estuate At Estuate, more than 400 uniquely talented people work together, to provide the world with next-generation product engineering and IT enterprise services. We help companies reimagine their business for the digital age. Incorporated in 2005 in Milpitas (CA), we have grown to become a global organization with a truly global vision. At Estuate, we bring together talent, experience, and technology to meet our customer’s needs. Our ‘Extreme Service’ culture helps us deliver extraordinary results. Our key to success We are an ISO-certified organization present across four distinct global geographies. We cater to industry verticals such as BFSI, Healthcare & Pharma, Retail & E-Commerce, and ISVs/Startups, as well as having over 2,000 projects in our portfolio. Our solution-oriented mindset fuels our offerings, including Digital Platform Engineering, Digital Business Apps, and Digital Security & GRC. Our culture of oneness At Estuate, we are committed to fostering an inclusive workplace that welcomes people from diverse social circumstances. Our diverse culture shapes our success stories. Our values unite us. And, our curiosity inspires our creativity. Now, if that sounds like the place you’d like to be, we look forward to hearing more from you. Currently, we are looking for an Associate Director – IT Infrastructure & Operations to join our team. Job Description Lead global IT infrastructure operations across 80+ sites, ensuring 99.99% availability. Manage and mentor a high-performing team of infrastructure engineers and specialists. Oversee core infrastructure components including servers, networks, firewalls, storage, and cloud platforms. Drive operational excellence, automation, and process efficiency in a 24/7 environment. Manage cloud operations (AWS, Azure, or GCP), optimizing performance, cost, and compliance. Ensure effective incident management, change control, backup, and disaster recovery processes. Collaborate with Security, Engineering, Application, and Capacity teams to support enterprise goals. Lead the deployment and optimization of end-user experience tools (e.g., JAMF, SCCM, Intune, Nexthink, Moveworks). Deliver dashboards and strategic reports on infrastructure health, support KPIs, and user experience. Communicate clearly with both technical and non-technical stakeholders; contribute to IT roadmaps. Skills & Requirements Technical Expertise Strong background in managing infrastructure technologies: Windows/Linux servers, virtualization (VMware/NSX), firewalls, DNS/DHCP, and enterprise networking. Proven experience with cloud platforms: AWS, Azure, or GCP (deep expertise in at least one). Knowledge of enterprise storage solutions (SAN/NAS), backup technologies, and disaster recovery strategies. Hands-on experience with monitoring and alerting tools such as SolarWinds, SCOM, Nagios, and CloudWatch. Proficient in automation tools (Ansible, Chef, Puppet, PowerShell, Python). Familiarity with ITSM platforms (e.g., ServiceNow) and alert integrations. Exposure to database systems: Oracle, MS SQL, MySQL. Experience managing end-user technology platforms and lifecycle for hardware and software across the enterprise. Leadership & Operations 10+ years in IT infrastructure roles, with 5+ years in a leadership position managing global/offshore teams. Strong understanding of ITIL best practices and enterprise service management. Proven ability to lead large-scale infrastructure initiatives and drive incident/problem resolution. Experience in vendor management, budget oversight, and cross-functional collaboration. Strong analytical and problem-solving skills; capable of presenting insights to senior leadership. Excellent communication and interpersonal skills; ability to lead in high-pressure environments. Education & Certifications Bachelor’s degree in Computer Science, Information Technology, or related field (Master’s preferred). Preferred certifications: ITIL, AWS/Azure/GCP, Agile, or DevOps. Our commitment to Equal Opportunity Employment (EOE) Estuate, Inc. is an equal opportunity employer. Our employment decisions are made on the basis of merit and business needs. We comply with all applicable state & local laws governing non-discrimination in employment at each of our facilities and locations. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions. Share This Job

No. of Positions: 1 Relevant Experience: 5 to 10 Years Job Location: Hyderabad Job Type: Full Time Work Timing: US EST Time Zone Work Mode: Hybrid Company overview: About Estuate At Estuate, more than 400 uniquely talented people work together, to provide the world with next-generation product engineering and IT enterprise services. We help companies reimagine their business for the digital age. Incorporated in 2005 in Milpitas (CA), we have grown to become a global organization with a truly global vision. At Estuate, we bring together talent, experience, and technology to meet our customer’s needs. Our ‘Extreme Service’ culture helps us deliver extraordinary results. Our key to success We are an ISO-certified organization present across four distinct global geographies. We cater to industry verticals such as BFSI, Healthcare & Pharma, Retail & E-Commerce, and ISVs/Startups, as well as having over 2,000 projects in our portfolio. Our solution-oriented mindset fuels our offerings, including Digital Platform Engineering, Digital Business Apps, and Digital Security & GRC. Our culture of oneness At Estuate, we are committed to fostering an inclusive workplace that welcomes people from diverse social circumstances. Our diverse culture shapes our success stories. Our values unite us. And, our curiosity inspires our creativity. Now, if that sounds like the place you’d like to be, we look forward to hearing more from you. Currently, we are looking for a Senior Manager – IT End User Experience to join our team. Job Description We are seeking a results-oriented and innovative Senior Manager – IT End User Experience to lead our global endpoint management and EUX operations, based in Hyderabad, India. This role is responsible for overseeing the platforms, teams, and services that deliver, manage, and support end-user computing devices across the enterprise. The ideal candidate will drive seamless, secure, and intelligent digital experiences for employees, leveraging leading tools and practices to ensure operational excellence and workforce productivity. Responsible for managing teams and technologies across device management, user access, AI-driven automation, experience monitoring, and hardware standards. Key platforms include JAMF, SCCM, Intune, Nexthink, Moveworks, AI Bots, and User Access Management solutions. In addition to strategic oversight, responsible for ensuring these tools are integrated, efficient, and aligned with business needs, while fostering innovation and continuous improvement. Key Responsibilities Leadership & Team Management Lead and develop high-performing global teams responsible for end-user technology management and digital experience. Foster a culture focused on employee experience, automation, and proactive IT operations. Partner with service desk, field services, and platform engineering leaders to ensure consistent service delivery. Tool & Platform Ownership Oversee the deployment, maintenance, and innovation of core EUX platforms: JAMF, SCCM, Intune, Nexthink, Moveworks, and AI-based support tools. Manage lifecycle and standards for end-user hardware, peripherals, and operating systems across the enterprise. Ensure tools are optimized for automation, self-healing, and proactive issue resolution. Experience & Operations Management Champion data-driven decision-making using telemetry, experience monitoring (e.g., Nexthink), and analytics to identify user pain points. Drive proactive and automated support using AI bots and virtual agents to reduce manual interventions and improve response times. Collaborate with InfoSec and IAM teams on user access management policies and tools. Process Improvement & Standardization Define and enforce global standards for device provisioning, software packaging, patching, and endpoint compliance. Promote self-service and zero-touch provisioning strategies. Continuously enhance IT processes and workflows using ITIL principles and modern EUX practices. Stakeholder & Vendor Engagement Collaborate with cross-functional IT teams, including Service Desk, Infrastructure, Security, and Applications. Manage relationships with software vendors and strategic partners for tool implementation and support. Reporting & Strategic Insights Deliver actionable dashboards and reports on device health, user experience, automation outcomes, and support KPIs. Present EUX insights and strategy recommendations to IT leadership. Qualifications & Experience Bachelor’s degree in Computer Science, Information Technology, or related field; Master’s degree or MBA is a plus. 10+ years of experience in IT operations, with 5+ years in EUC, endpoint management, or digital experience leadership. Proven track record managing modern management tools (JAMF, SCCM, Intune), experience monitoring (Nexthink), and support automation platforms (Moveworks, AI bots). Experience with global IT support delivery, device lifecycle management, and endpoint security practices. ITIL certification and strong knowledge of ITSM frameworks (ServiceNow preferred). Key Skills Visionary leadership and team-building skills. Deep expertise in end-user device management and digital experience platforms. Strong communication and cross-functional collaboration abilities. Strategic, analytical mindset with focus on operational excellence and customer satisfaction. Our commitment to Equal Opportunity Employment (EOE) Estuate, Inc. is an equal opportunity employer. Our employment decisions are made on the basis of merit and business needs. We comply with all applicable state & local laws governing non-discrimination in employment at each of our facilities and locations. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions. Share This Job

No. of Positions: 1 Relevant Experience: 5+ Years Job Location: Hyderabad Job Type: Full Time Work Timing: US EST Time Zone Work Mode: Hybrid Company overview: About Estuate At Estuate, more than 400 uniquely talented people work together, to provide the world with next-generation product engineering and IT enterprise services. We help companies reimagine their business for the digital age. Incorporated in 2005 in Milpitas (CA), we have grown to become a global organization with a truly global vision. At Estuate, we bring together talent, experience, and technology to meet our customer’s needs. Our ‘Extreme Service’ culture helps us deliver extraordinary results. Our key to success We are an ISO-certified organization present across four distinct global geographies. We cater to industry verticals such as BFSI, Healthcare & Pharma, Retail & E-Commerce, and ISVs/Startups, as well as having over 2,000 projects in our portfolio. Our solution-oriented mindset fuels our offerings, including Digital Platform Engineering, Digital Business Apps, and Digital Security & GRC. Our culture of oneness At Estuate, we are committed to fostering an inclusive workplace that welcomes people from diverse social circumstances. Our diverse culture shapes our success stories. Our values unite us. And, our curiosity inspires our creativity. Now, if that sounds like the place you’d like to be, we look forward to hearing more from you. Currently, we are looking for a Senior Manager – IT Infrastructure & Operation to join our team. Job Description Lead and manage a global infrastructure operations team, ensuring 99.99% availability across 80+ enterprise sites. Oversee the reliable, secure, and efficient operation of all IT infrastructure components, including servers, storage, network, firewalls, and cloud platforms (AWS, Azure, GCP). Drive operational excellence, implement best practices (ITIL), and manage vendor and outsourcing relationships. Ensure continuous monitoring, incident response, backup and disaster recovery for critical systems. Manage infrastructure documentation, change management, and production control frameworks. Optimize cloud operations for performance, cost-efficiency, and security compliance. Collaborate with cross-functional teams including Engineering, Security, Application, and Capacity. Ensure infrastructure aligns with compliance standards such as SOC 2, NIST, PCI, and RAP. Oversee end-user experience platforms and support tools (JAMF, SCCM, Intune, Nexthink, Moveworks). Provide dashboards and reports on infrastructure health, automation, and support KPIs. Contribute to infrastructure strategy, planning, and execution of IT roadmaps. Lead the resolution of major incidents, conduct root cause analysis, and drive preventive measures. Identify opportunities for process improvement and automation across infrastructure operations. Participate in security audits and support remediation and audit readiness. Skills & Requirements Technical Expertise Operating systems: Windows Server, Linux, RedHat. Networking: TCP/IP, DNS, DHCP, routing, switching, firewalls, VPNs. Storage: EMC, NetApp, SAN, NAS. Virtualization: VMware, NSX. Cloud: Deep experience in AWS, Azure, or GCP (at least one required). Monitoring tools: SolarWinds, SCOM, Nagios, CloudWatch, Azure Monitor. Automation: Ansible, Chef, Puppet, Python, PowerShell. End-user and collaboration tools: JAMF, SCCM, Intune, Nexthink, Moveworks, O365, Zoom, Teams. Database familiarity: Oracle, MS SQL, MySQL, OCI. ITSM & Alerting: ServiceNow, integrated alerting tools. Leadership & Experience 10+ years of IT infrastructure experience, with at least 5 years in global/offshore team leadership roles. Proven ability to lead, motivate, and manage high-performing technical teams. Strong experience in 24/7 infrastructure operations and managing large-scale co-location/vendor relationships. Hands-on experience in troubleshooting complex infrastructure issues and conducting RCA. Excellent communication skills for engaging with stakeholders across business and IT functions. Ability to support scheduled and unscheduled changes, incident response, and service restorations. Compliance & Governance Strong understanding of ITIL v3 or later. Working knowledge of change/production control frameworks. Experience supporting SOX, PCI, and security audit requirements. Experience with disaster recovery planning and execution. Strong project and resource management skills. Qualifications Bachelor’s degree in Computer Science, IT, or related field (Master’s preferred). Strong understanding of IT infrastructure, project delivery, and software operations. Experience working in global organizations with distributed teams. Cultural awareness and ability to work across multiple time zones. Preferred Certifications ITIL, AWS/Azure/GCP, Agile, or DevOps certifications. Our commitment to Equal Opportunity Employment (EOE) Estuate, Inc. is an equal opportunity employer. Our employment decisions are made on the basis of merit and business needs. We comply with all applicable state & local laws governing non-discrimination in employment at each of our facilities and locations. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions. Share This Job

No. of Positions: 1 Relevant Experience: 18+ Years Job Location: Hyderabad Job Type: Full Time Work Timing: General Shift Work Mode: Hybrid Company overview: About Estuate At Estuate, more than 400 uniquely talented people work together, to provide the world with next-generation product engineering and IT enterprise services. We help companies reimagine their business for the digital age. Incorporated in 2005 in Milpitas (CA), we have grown to become a global organization with a truly global vision. At Estuate, we bring together talent, experience, and technology to meet our customer’s needs. Our ‘Extreme Service’ culture helps us deliver extraordinary results. Our key to success We are an ISO-certified organization present across four distinct global geographies. We cater to industry verticals such as BFSI, Healthcare & Pharma, Retail & E-Commerce, and ISVs/Startups, as well as having over 2,000 projects in our portfolio. Our solution-oriented mindset fuels our offerings, including Digital Platform Engineering, Digital Business Apps, and Digital Security & GRC. Our culture of oneness At Estuate, we are committed to fostering an inclusive workplace that welcomes people from diverse social circumstances. Our diverse culture shapes our success stories. Our values unite us. And, our curiosity inspires our creativity. Now, if that sounds like the place you’d like to be, we look forward to hearing more from you. Currently, we are looking for a Technology Support Services Lead to join our team. Job Description Lead enterprise-level infrastructure support operations across hybrid environments including on-premise and cloud. Manage and support server operating systems such as Linux and Windows in critical environments. Administer and troubleshoot networking infrastructure with a strong understanding of protocols and security. Implement and maintain enterprise storage systems including SAN, NAS, and backup solutions. Oversee virtualization platforms such as VMware and Hyper-V for efficient infrastructure performance. Support and manage public cloud platforms including AWS, Azure, and Google Cloud Platform. Set up and maintain system monitoring and alerting tools like Nagios, Zabbix, Prometheus, and Datadog. Automate infrastructure tasks using tools such as Ansible, Terraform, PowerShell, and Python scripting. Manage collaboration and communication tools such as Microsoft 365, Slack, and Teams. Provide basic administration and support for databases including Oracle, SQL Server, and MySQL. Guide L2 and L3 support teams and serve as the escalation point for complex technical issues. Coordinate with DevOps, security, and cloud teams to ensure high availability and system reliability. Our commitment to Equal Opportunity Employment (EOE) Estuate, Inc. is an equal opportunity employer. Our employment decisions are made on the basis of merit and business needs. We comply with all applicable state & local laws governing non-discrimination in employment at each of our facilities and locations. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions. Share This Job

No. of Positions: 1 Relevant Experience: 6 to 12 Years Job Location: BengaluruHyderabadNoida Job Type: Full Time Work Timing: General Shift Company overview: About Estuate At Estuate, more than 400 uniquely talented people work together, to provide the world with next-generation product engineering and IT enterprise services. We help companies reimagine their business for the digital age. Incorporated in 2005 in Milpitas (CA), we have grown to become a global organization with a truly global vision. At Estuate, we bring together talent, experience, and technology to meet our customer’s needs. Our ‘Extreme Service’ culture helps us deliver extraordinary results. Our key to success We are an ISO-certified organization present across four distinct global geographies. We cater to industry verticals such as BFSI, Healthcare & Pharma, Retail & E-Commerce, and ISVs/Startups, as well as having over 2,000 projects in our portfolio. Our solution-oriented mindset fuels our offerings, including Digital Platform Engineering, Digital Business Apps, and Digital Security & GRC. Our culture of oneness At Estuate, we are committed to fostering an inclusive workplace that welcomes people from diverse social circumstances. Our diverse culture shapes our success stories. Our values unite us. And, our curiosity inspires our creativity. Now, if that sounds like the place you’d like to be, we look forward to hearing more from you. Currently, we are looking for a APEX Skills to join our team. Job Description Design, develop, and maintain web applications using Oracle APEX from conception to deployment. This includes creating pages, reports, forms, interactive grids, and other UI components. Proven experience in Oracle APEX development, including recent releases. Collaborate closely with business stakeholders to gather, analyze, and document requirements, translating them into technical specifications and effective APEX solutions. Strong business analysis and communication skills. Write, optimize, and debug complex SQL and PL/SQL code to support APEX applications, including packages, procedures, functions, triggers, and views. In-depth knowledge of Oracle SQL and PL/SQL is essential. Develop and customize user interfaces using modern web technologies such as HTML5, CSS3, JavaScript, and jQuery to enhance application interactivity and user experience. Familiarity with JavaScript libraries like Oracle JET is a plus. Integrate APEX applications with external systems using RESTful and SOAP web services. Understanding of database interconnectivity and data transfer methods is crucial. Perform thorough testing (unit, integration, regression, UAT) of APEX applications to ensure optimal performance, security, and reliability. Should have strong debugging and troubleshooting skills. Optimize APEX application performance, including SQL query tuning and page load time reduction. Maintain and enforce APEX, SQL, PL/SQL, and JavaScript development standards and best practices. Create and maintain comprehensive technical and user documentation for developed applications. Our commitment to Equal Opportunity Employment (EOE) Estuate, Inc. is an equal opportunity employer. Our employment decisions are made on the basis of merit and business needs. We comply with all applicable state & local laws governing non-discrimination in employment at each of our facilities and locations. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions. Share This Job

No. of Positions: 1 Relevant Experience: 6 to 12 Years Job Location: BengaluruHyderabadNoida Job Type: Full Time Work Timing: General Shift Company overview: About Estuate At Estuate, more than 400 uniquely talented people work together, to provide the world with next-generation product engineering and IT enterprise services. We help companies reimagine their business for the digital age. Incorporated in 2005 in Milpitas (CA), we have grown to become a global organization with a truly global vision. At Estuate, we bring together talent, experience, and technology to meet our customer’s needs. Our ‘Extreme Service’ culture helps us deliver extraordinary results. Our key to success We are an ISO-certified organization present across four distinct global geographies. We cater to industry verticals such as BFSI, Healthcare & Pharma, Retail & E-Commerce, and ISVs/Startups, as well as having over 2,000 projects in our portfolio. Our solution-oriented mindset fuels our offerings, including Digital Platform Engineering, Digital Business Apps, and Digital Security & GRC. Our culture of oneness At Estuate, we are committed to fostering an inclusive workplace that welcomes people from diverse social circumstances. Our diverse culture shapes our success stories. Our values unite us. And, our curiosity inspires our creativity. Now, if that sounds like the place you’d like to be, we look forward to hearing more from you. Currently, we are looking for a Fusion SCM Advanced Supply Chain Planning Functional to join our team. Job Description Lead and execute full lifecycle implementations of Oracle Fusion Cloud SCM modules, with a primary focus on Advanced Supply Chain Planning (ASCP), including Demand Management, Supply Planning, Planning Central, Sales & Operations Planning (S&OP), and Replenishment Planning. Proven functional consulting experience with multiple end-to-end Oracle Fusion SCM implementations, specifically in planning. Gather, analyze, and document complex business requirements for supply chain planning processes, performing fit-gap analysis and translating them into robust Oracle Fusion Cloud ASCP solutions. Exceptional business analysis skills and the ability to bridge the gap between business needs and system capabilities. Configure, test, and validate Oracle Fusion Cloud ASCP modules and related integrations, ensuring the solution aligns with design specifications and business objectives. Expertise in configuring planning parameters, rules, profiles, and hierarchies within Fusion ASCP is critical. Develop and execute comprehensive test plans (unit, integration, UAT) to ensure the quality and accuracy of planning outputs. Strong testing methodology and experience. Provide expert guidance and support during all phases of the project lifecycle, including requirements gathering, solution design, configuration, testing, training, go-live, and post-implementation support. Strong client-facing skills and the ability to lead workshops and deliver training. Collaborate effectively with cross-functional teams including technical developers, other functional consultants (e.g., Procurement, Inventory, Order Management, Manufacturing), and business stakeholders to ensure seamless integration and holistic solutions. Troubleshoot and resolve complex planning issues, optimizing system performance and addressing data quality challenges within the Fusion SCM planning ecosystem. Maintain comprehensive functional documentation, including design documents, configuration guides, test scripts, and user training materials. Stay updated with the latest Oracle Fusion Cloud SCM releases, features, and industry best practices in supply chain planning. A Bachelor’s degree in Supply Chain Management, Business Administration, Information Technology, or a related field is essential. Relevant Oracle Cloud SCM certifications are a significant plus. Our commitment to Equal Opportunity Employment (EOE) Estuate, Inc. is an equal opportunity employer. Our employment decisions are made on the basis of merit and business needs. We comply with all applicable state & local laws governing non-discrimination in employment at each of our facilities and locations. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions. Share This Job

No. of Positions: 13 Relevant Experience: 4+ Years Job Location: Hyderabad Job Type: Full Time Work Timing: Rotational Shift Company overview: About Estuate At Estuate, more than 400 uniquely talented people work together, to provide the world with next-generation product engineering and IT enterprise services. We help companies reimagine their business for the digital age. Incorporated in 2005 in Milpitas (CA), we have grown to become a global organization with a truly global vision. At Estuate, we bring together talent, experience, and technology to meet our customer’s needs. Our ‘Extreme Service’ culture helps us deliver extraordinary results. Our key to success We are an ISO-certified organization present across four distinct global geographies. We cater to industry verticals such as BFSI, Healthcare & Pharma, Retail & E-Commerce, and ISVs/Startups, as well as having over 2,000 projects in our portfolio. Our solution-oriented mindset fuels our offerings, including Digital Platform Engineering, Digital Business Apps, and Digital Security & GRC. Our culture of oneness At Estuate, we are committed to fostering an inclusive workplace that welcomes people from diverse social circumstances. Our diverse culture shapes our success stories. Our values unite us. And, our curiosity inspires our creativity. Now, if that sounds like the place you’d like to be, we look forward to hearing more from you. Currently, we are looking for UAM Operations – L1 to Lead Roles to join our team. Job Description Provide user access management (UAM) support in a rotational shift model covering APAC, EMEA, and AMER regions Perform end-to-end user provisioning and de-provisioning activities across multiple systems and applications Manage access requests, password resets, and entitlement changes within defined SLAs Execute routine and complex access management tasks, including account creation, modifications, and removals Triage, escalate, and resolve tickets based on issue complexity and priority Lead shift operations when applicable, ensuring proper handovers, issue escalation, and workload balancing Conduct periodic access reviews and maintain audit-compliant documentation Collaborate with HR, IT, Security, and Compliance teams to ensure identity governance adherence Work with IAM tools like Active Directory, Azure AD, Okta, Exchange, and ServiceNow Follow SOPs accurately and help update documentation as needed Skills & Requirements 2–8 years of experience in user access management, identity governance, or IT operations, depending on role level Hands-on experience with IAM tools such as Active Directory, Azure AD, Okta, Exchange, and ServiceNow Solid understanding of access control principles and identity lifecycle management Experience handling provisioning tasks, entitlement management, and access reviews Familiarity with ticketing systems and SLA-driven service delivery Strong troubleshooting skills related to account and access issues Ability to work in a rotational shift model, including coverage across global time zones Strong attention to detail and process orientation Clear and professional verbal and written communication skills Bachelor’s degree in IT, Cybersecurity, or a related field preferred (not mandatory for entry-level roles) Open Categories & Skill Sets UAM Operations Lead / Shift Lead : Shift management, escalation point, workload balancing L2 UAM Analysts: Handle complex provisioning, entitlement issues, ticket triage L1 UAM Analysts / Access Admins: Routine provisioning/de-provisioning, access reviews, password resets, SLA-driven tickets Our commitment to Equal Opportunity Employment (EOE) Estuate, Inc. is an equal opportunity employer. Our employment decisions are made on the basis of merit and business needs. We comply with all applicable state & local laws governing non-discrimination in employment at each of our facilities and locations. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions. Share This Job

No. of Positions: 1 Relevant Experience: 15+ Years Job Location: Hyderabad Job Type: Full Time Work Timing: General Shift Company overview: About Estuate At Estuate, more than 400 uniquely talented people work together, to provide the world with next-generation product engineering and IT enterprise services. We help companies reimagine their business for the digital age. Incorporated in 2005 in Milpitas (CA), we have grown to become a global organization with a truly global vision. At Estuate, we bring together talent, experience, and technology to meet our customer’s needs. Our ‘Extreme Service’ culture helps us deliver extraordinary results. Our key to success We are an ISO-certified organization present across four distinct global geographies. We cater to industry verticals such as BFSI, Healthcare & Pharma, Retail & E-Commerce, and ISVs/Startups, as well as having over 2,000 projects in our portfolio. Our solution-oriented mindset fuels our offerings, including Digital Platform Engineering, Digital Business Apps, and Digital Security & GRC. Our culture of oneness At Estuate, we are committed to fostering an inclusive workplace that welcomes people from diverse social circumstances. Our diverse culture shapes our success stories. Our values unite us. And, our curiosity inspires our creativity. Now, if that sounds like the place you’d like to be, we look forward to hearing more from you. Currently, we are looking for a Head of Finance to join our team. Job Description Establish and lead the finance function for the India center, aligned with global finance policies and practices Build financial operations from the ground up, including accounting, payroll coordination, vendor management, and controllership Ensure timely and accurate month-end and year-end close in coordination with shared services or external partners Define and implement finance strategy, supporting business goals and acting as a key advisor to the Country Head Maintain compliance with Indian GAAP, US GAAP, and other statutory requirements Manage direct and indirect tax matters (GST, TDS, income tax) and interface with auditors, consultants, and regulatory bodies Partner with global finance teams across FP&A, Controllership, and Treasury for alignment and reporting Support investment planning, cost control, and financial decision-making for local operations Build and lead a lean, high-performing finance team as the organization scales Manage third-party vendors or outsourced finance partners as needed Strengthen internal controls, risk management, and corporate governance Skills & Requirements Chartered Accountant (CA) or CPA required; MBA (Finance) is an advantage 15+ years of experience in finance with at least 5 years in a leadership or managerial role in a multinational environment Experience in global operations, shared services, or tech/product-based companies preferred Proven knowledge of Indian statutory regulations, tax, and compliance Strong understanding of US GAAP, IFRS, and financial reporting standards Hands-on experience with ERP systems (Oracle preferred) and financial automation tools Strategic thinker with the ability to operate independently and execute in a fast-scaling environment High integrity, attention to detail, and accountability in financial operations Strong communication, leadership, and stakeholder management skills Our commitment to Equal Opportunity Employment (EOE) Estuate, Inc. is an equal opportunity employer. Our employment decisions are made on the basis of merit and business needs. We comply with all applicable state & local laws governing non-discrimination in employment at each of our facilities and locations. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions. Share This Job

No. of Positions: 2 Relevant Experience: 10+ years Job Location: Hyderabad Job Type: Full Time Work Timing: General Shift Company overview: About Estuate At Estuate, more than 400 uniquely talented people work together, to provide the world with next-generation product engineering and IT enterprise services. We help companies reimagine their business for the digital age. Incorporated in 2005 in Milpitas (CA), we have grown to become a global organization with a truly global vision. At Estuate, we bring together talent, experience, and technology to meet our customer’s needs. Our ‘Extreme Service’ culture helps us deliver extraordinary results. Our key to success We are an ISO-certified organization present across four distinct global geographies. We cater to industry verticals such as BFSI, Healthcare & Pharma, Retail & E-Commerce, and ISVs/Startups, as well as having over 2,000 projects in our portfolio. Our solution-oriented mindset fuels our offerings, including Digital Platform Engineering, Digital Business Apps, and Digital Security & GRC. Our culture of oneness At Estuate, we are committed to fostering an inclusive workplace that welcomes people from diverse social circumstances. Our diverse culture shapes our success stories. Our values unite us. And, our curiosity inspires our creativity. Now, if that sounds like the place you’d like to be, we look forward to hearing more from you. Currently, we are looking for Senior Leadership Roles – IAM, UAM & IT Governance to join our team. Job Description Lead UAM and IAM initiatives to ensure secure and compliant access to systems and data Manage user provisioning, deprovisioning, and role-based access changes Coordinate with HR and department leads for onboarding, offboarding, and access modifications Conduct regular access reviews and support SOX and other regulatory audits Implement and maintain IAM tools and workflows including Active Directory, Azure AD, Okta, and Exchange Automate identity processes to reduce manual effort and improve efficiency Monitor unauthorized access attempts and escalate incidents as needed Respond to access-related support tickets and troubleshoot login or account issues Maintain clear, up-to-date SOPs and documentation for access processes Own UAM service delivery, stakeholder engagement, process improvements, and compliance oversight Manage SoD reviews, access certifications, audit support, and policy enforcement Skills & Requirements 10+ years of experience in IT support, identity and access management, or security operations Hands-on experience with Active Directory, AD Manager Plus, Azure AD, Okta, Exchange, and Microsoft Licensing Familiarity with ITIL processes and tools like ServiceNow or similar ticketing systems Strong understanding of access control principles and user lifecycle management Excellent attention to detail, documentation, communication, and troubleshooting skills Associate or Bachelor’s degree in Information Technology, Cybersecurity, or a related field Open Positions & Key Responsibilities UAM Service Manager : Owns UAM delivery, stakeholder mgmt., process improvements, compliance oversight IAM Governance & Compliance Analyst: Ensures adherence to policies, supports audits, manages SoD reviews & access certifications Our commitment to Equal Opportunity Employment (EOE) Estuate, Inc. is an equal opportunity employer. Our employment decisions are made on the basis of merit and business needs. We comply with all applicable state & local laws governing non-discrimination in employment at each of our facilities and locations. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions. Share This Job

As a Delivery Lead specializing in Logistics and Direct-to-Consumer Operations at Estuate, you will play a crucial role in overseeing the end-to-end delivery of logistics and DTC operations. With your proven experience and dynamic leadership skills, you will ensure seamless, efficient, and cost-effective supply chain and customer fulfillment processes. This strategic position involves collaborating with cross-functional teams, managing offshore teams, and fostering strong relationships with stakeholders to drive operational excellence and customer satisfaction. Your commitment to on-site work in Hyderabad during the US EST time zone will be integral to the success of the role. Key Responsibilities Logistics Operations Management: - Oversee the entire logistics process, including procurement, transportation, warehousing, and last-mile delivery, to ensure timely and cost-effective operations. - Develop and implement logistics strategies to optimize supply chain efficiency, reduce costs, and enhance delivery performance. - Monitor key performance indicators (KPIs) to drive continuous improvement and manage relationships with third-party logistics providers. DTC Operations Management: - Manage DTC order fulfillment processes to deliver exceptional customer experiences and improve operational efficiency. - Collaborate with e-commerce and customer service teams to align DTC operations with brand objectives and customer expectations. - Implement returns and reverse logistics processes to enhance customer satisfaction and minimize losses. End-to-End Delivery Management: - Act as the overall delivery manager for logistics and DTC operations, ensuring alignment between supply chain, fulfillment, and customer delivery processes. - Develop and maintain delivery schedules to ensure on-time delivery and high customer satisfaction scores. - Drive process standardization and automation to enhance scalability and efficiency across operations. Offshore Team Management: - Lead and manage an offshore team supporting logistics and DTC operations, setting clear objectives and performance expectations. - Provide training and mentorship to enhance team skills and productivity while ensuring compliance with company policies and service quality requirements. - Foster effective communication and collaboration between offshore and onshore teams to drive operational success. Vendor and Stakeholder Collaboration: - Build and maintain strong relationships with key stakeholders to optimize costs and service levels. - Negotiate contracts with vendors and collaborate with cross-functional teams to align operations with business objectives. - Implement technology solutions to streamline operations and drive data-driven decision-making for operational improvements. Qualifications Education: - Bachelor's degree in Supply Chain Management, Logistics, Business Administration, Operations Management, or related field. A Master's degree or MBA is a plus. Experience: - 5-10 years of experience in logistics, supply chain, or DTC operations, with managerial experience. - Proven track record in managing end-to-end logistics processes and DTC operations, including offshore team management. - Hands-on experience with logistics and DTC technology platforms and process improvements. Technical Skills: - Proficiency in logistics and DTC technology platforms, ERP systems, and data analytics tools. - Understanding of automation, AI, and IoT technologies in logistics and supply chain. Soft Skills: - Strong leadership and team management skills with exceptional communication and problem-solving abilities. - Ability to thrive in a fast-paced environment, adapt to changing business needs, and drive strategic outcomes. - Strategic thinking and customer-centric mindset to balance operational efficiency with customer satisfaction. Preferred Qualifications: - Certifications such as APICS CPIM, CSCP, PMP, or CISM are desirable. - Experience in retail, e-commerce, or CPG industries with a focus on DTC channels. - Knowledge of international logistics and sustainability initiatives in logistics. Our commitment to Equal Opportunity Employment (EOE): Estuate, Inc. is an equal opportunity employer that values diversity and inclusion in the workplace. We make employment decisions based on merit and business needs, complying with all non-discrimination laws. Disclaimer: Please note that the above job description provides a general overview of the role and responsibilities assigned. Job duties are subject to change based on evolving business needs and conditions.,

You will be joining Estuate, a global organization with a diverse team of over 400 talented individuals who are dedicated to providing next-generation product engineering and IT enterprise services. Established in 2005 in Milpitas, California, Estuate has since expanded globally and is committed to helping companies adapt to the digital age. As a Zuora Billing Architect, you will be responsible for various tasks related to Zuora Finance, including setting up products, billing rules, tax engines, revenue recognition, and conducting workshops on Zuora keys. You will also work with Zuora Collect Apps such as APM, CPR, Lockbox, and be involved in template creation, workflow automation, and report generation using Zuora. Your role will require you to understand customer needs, provide analytical solutions to complex use cases, and work with diverse ERP and financial platforms like NetSuite and Salesforce. Additionally, you will be expected to have project management experience, system implementation skills, and the ability to mentor team members and collaborate effectively with cross-functional teams. To succeed in this role, you must possess strong analytical, problem-solving, and communication skills. You should also be able to manage multiple stakeholders, remain professional and flexible in high-pressure situations, and hold a Zuora Billing Certification. Estuate is an equal opportunity employer that values diversity and inclusivity in the workplace. Our employment decisions are based on merit and business needs, and we comply with all applicable state and local laws regarding non-discrimination in employment. If you are looking to be part of a dynamic team that values collaboration, creativity, and innovation, we encourage you to apply for the position of Zuora Billing Architect at Estuate in Bengaluru. We look forward to hearing from you.,

No. of Positions: 1 Relevant Experience: 7 to 15 Years Job Location: Hyderabad Job Type: Full Time Work Timing: General Shift Company overview: About Estuate At Estuate, more than 400 uniquely talented people work together, to provide the world with next-generation product engineering and IT enterprise services. We help companies reimagine their business for the digital age. Incorporated in 2005 in Milpitas (CA), we have grown to become a global organization with a truly global vision. At Estuate, we bring together talent, experience, and technology to meet our customer’s needs. Our ‘Extreme Service’ culture helps us deliver extraordinary results. Our key to success We are an ISO-certified organization present across four distinct global geographies. We cater to industry verticals such as BFSI, Healthcare & Pharma, Retail & E-Commerce, and ISVs/Startups, as well as having over 2,000 projects in our portfolio. Our solution-oriented mindset fuels our offerings, including Digital Platform Engineering, Digital Business Apps, and Digital Security & GRC. Our culture of oneness At Estuate, we are committed to fostering an inclusive workplace that welcomes people from diverse social circumstances. Our diverse culture shapes our success stories. Our values unite us. And, our curiosity inspires our creativity. Now, if that sounds like the place you’d like to be, we look forward to hearing more from you. Currently, we are looking for a Salesforce (TPM) Operations Lead to join our team. Job Description Salesforce (TPM) Operations Lead responsible for providing real-time solutions and support for TPM applications, acting as a digital and commercial specialist. Manage both offshore and onshore teams and drive end-to-end support operations, including SLA compliance, Root Cause Analysis (RCA), change requests, and Major Incident Management (MIM) via ServiceNow. Oversee user and license management, Salesforce configuration, data integration, compliance tracking, and hands-on TPM domain support in collaboration with internal and external teams. Provide real-time resolution support for TPM-related issues across Salesforce platform. Work closely with Development teams, Product Owners (PO), and Business Analysts (BA) to ensure alignment on feature requirements, timelines, and production readiness. Handle ServiceNow processes, including SLA adherence, Root Cause Analysis (RCA), problem management, change management, and Major Incident Management (MIM). Lead daily support operations for TPM, working closely with offshore and onshore resources. Manage the user lifecycle, including new user setup, deactivation, role assignments, profiles, permission sets, public groups, and Single Sign-On configuration. Configure and maintain Salesforce components such as Flows, fields, page layouts, record types, custom settings, dashboards, Connected Apps, and standard/custom reports. Support Apex Classes and Triggers, along with basic troubleshooting in Developer Console. Perform SOQL queries and reporting using Workbench and LWC tools. Execute and monitor Salesforce integrations (inbound and outbound) with data models. Perform bulk data uploads and updates using Workbench and Data Loader. Collaborate with internal and external stakeholders to ensure alignment with SOX compliance requirements. Maintain TPM processes including fund allocation, promotion execution, claims, reconciliation, and performance tracking. Lead release management activities including sandbox refreshes, deployment schedules, and post-release validations. Coordinate and support User Acceptance Testing (UAT) cycles for TPM features and fixes. Drive TPM platform governance and enforce consistent data quality, security, and change control standards. Maintain process documentation, support runbooks, and knowledge base articles for incident response and functional training. Liaise with cross-functional teams (e.g., ERP, BI, Finance) to ensure end-to-end process alignment and accurate data reconciliation. Identify opportunities for automation and system optimization using Salesforce-native tools and integration methods. Facilitate internal audits, ensure SOX readiness, and lead compliance tracking for TPM financial data processes. Analyze TPM performance metrics to drive proactive support and continuous process improvement. Skills & Requirements Salesforce administration and user/license management Declarative Salesforce configurations (Flows, page layouts, dashboards) Apex Class, Trigger knowledge and debugging SOQL query development and Workbench usage Data integration (inbound/outbound), including Workbench and Data Loader TPM process knowledge (Trade fund planning, claims, reconciliation) Experience with ServiceNow (SLA, RCA, MIM, Change) Single Sign-On and security configuration Working knowledge of SOX compliance and audit processes Collaboration with internal and external development and operations teams Professional Attributes Strong communication and interpersonal skills to manage cross-functional teams Ability to lead and mentor offshore and onshore support members Self-driven with the ability to deliver under minimal supervision Process-oriented with a strong attention to detail Flexible and adaptable in a fast-paced enterprise environment Problem-solving mindset with focus on root cause and permanent solutions Commitment to continuous learning and Salesforce platform evolution Preferred Qualifications Salesforce certifications such as Salesforce Certified Administrator, Consumer Goods Cloud Accredited Professional, or Sales Cloud Consultant are preferred. Our commitment to Equal Opportunity Employment (EOE) Estuate, Inc. is an equal opportunity employer. Our employment decisions are made on the basis of merit and business needs. We comply with all applicable state & local laws governing non-discrimination in employment at each of our facilities and locations. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions. Share This Job