Digital Client Account Manager

Job Title: Digital Client Account Manager

Digital Client Account Manager

end-to-end campaigns across paid and organic

Responsibilities

• Act as the primary point of contact for clients, managing day-to-day communication.
• Lead campaign management across paid and organic channels, from creative development to execution and delivery.
• Plan, manage, and schedule social media calendars across platforms (Instagram, LinkedIn, YouTube, Twitter, etc.).
• Monitor and manage online communities—responding to comments, queries, and engaging with audiences.
• Strategize and optimize paid ad campaigns (Meta, Google, YouTube, etc.) for growth and ROI.
• Oversee boosting strategies and ensure effective media spend utilization.
• Deliver performance reporting (daily/weekly/monthly) with actionable insights.
• Conduct data analysis to identify opportunities for scaling accounts.
• Collaborate with internal creative, strategy, and media teams for seamless delivery.
• Build and nurture strong client relationships, acting as a trusted advisor.
• Track and communicate progress on monthly/quarterly initiatives to stakeholders.
• Gather client feedback to refine strategies and improve results.

• Identify and coordinate influencer partnerships and collaborations when required.

Skills & Competencies

• Strong interpersonal and communication skills to manage client relationships.
• Deep understanding of Meta Ads Manager, Google Ads, campaign boosting, and analytics tools.
• Proficiency in social media management tools (Hootsuite, Buffer, Sprout Social, or native platform tools).
• Knowledge of organic social strategies across platforms (Instagram, YouTube, LinkedIn, Twitter).
• Ability to conceptualize, brief, and review creative content for social media.
• Community management skills—building brand presence and engagement.
• Ability to translate client goals into measurable digital outcomes.
• Strong organizational skills – able to juggle multiple accounts and deadlines.
• Stress management and problem-solving ability in a fast-paced agency environment.
• Collaborative mindset – able to synergize with creative and media teams.
• Leadership qualities with the ability to motivate teams positively.

Experience

• 2-4 years of hands-on experience in a digital or creative agency.
• Proven experience managing paid media campaigns, boosting strategies, and organic social growth plans.
• Exposure to client-facing roles, partnering with mid-to-senior level stakeholders.
• Experience handling end-to-end social media management (calendars, content review, publishing, reporting).
• Experience tracking campaign effectiveness and performance metrics.
• Coordinating creative deliverables.
• Strong attention to detail, organizational excellence, and multitasking ability.
• Demonstrated ability to identify business/brand challenges and provide solutions.

The Ideal Candidate

strategic thought and hands-on execution skills

If you have the skills, experience, and mindset to lead digital accounts with impact, we encourage you to apply.