Desktop Support Engineer

Company Profile

Sanrachna Steel is a value-oriented design firm dedicated to quality over quantity at every level. With nearly 450 commercial and industrial projects completed in the US, we are experts of structural and architectural steel detailing design providing excellent customer satisfaction. Team Sanrachna recognizes the importance of maintaining sustainability amidst challenging work to enhance the day-to-day experience for our employees as well as our clients.

• Implementation and assessment of Management Suite, resolving technical issues and handling data networks
• Installation, assessment, and testing of desktop software applications
• Resolution of technical issues
• Hands on experience with determining hardware issues and fixing
• Establishment of workstations, assessment for connectivity and its proper functioning
• Diagnose and resolution of software and hardware issues
• Installation of connections, computer networks, and cabling for clients inluding crimping ethernet cables
• Troubleshooting system and server failures, identifying the bottlenecks and improving network efficiency
• Configuration and test of software, maintenance of hardware and peripheral devices
• Basic knowledge on firewall configuration and maintenance
• Setting up and maintaining camera and access control system 
• Evaluation of network performance and identification of improvement methods
• Scheduling upgrades and maintaining them without interference
• Offering technical expertise to co-workers and creating a comprehensive instruction manual
• Maintaining inventory of all hardware in the organization

Qualification

• Diploma/Bachelors of Engineering

Additional Information

• Work Location: Bangalore, Karnataka
• Shift Timings: 2:00 pm to 11:00 pm, Indian Standard Time
• Designation: Desktop Support Engineer
• Compensation: Based on experience
• Placement: Permanent with 3 months of probationary period