Application troubleshoot & incident/problem management Create SOPs for documentation purpose Resolution of L1 application tickets (Incidents & SRs) within Stipulated SLA Redirection of tickets to L2/L3 teams in case, it is not getting resolved at L1
Configuration of Network devices which consists of Routers, Switches, NMS Tools & Wifi Devices (Mainly Cisco & some cases Avaya / Brocade ) CCNA/ CCNP Certifications with 1-2 yrs exp Knowledge on NMS Tools, Routing Protocols (OSPF, BGP), STP, QoS
Follow standard service desk operating procedures Manage queries or escalate Incident, service requests ticket is met as per KPI includes Number of Contacts Handled, Call Talk Time & Hold Time, TAT, First Call Resolution Rate, Recurring Incidents
Desktop support for Windows OS 10/11, Mac OS, MS Office & Outlook configuration Install OS, patches & firmware; troubleshoot hardware issues Manage laptop & printer maintenance; configure DHCP & LAN Manage incidents & requests VIPs/ Event support
Understand manpower requirement & formulate manpower budget Manage end-to-end recruitment cycle Maintain job description repository Continuously improve recruitment process Build excellent partner relationships with People Leaders/Business Partners
Develop & maintain BIM models for lighting design projects using Revit or Navisworks. Design lighting layouts & plans, considering aesthetics, functionality & sustainability. Prepare construction documents, lighting plans, schedules & specifications.
Create lighting simulations using Dialux EVO, SketchUp, Adobe CC (Photoshop), AutoCAD, MS Office (Word, Excel, Outlook) & to support design presentations, technical reports, & project validation Develop/present compelling lighting concepts/designs
Overseeing critical financial, statutory & compliance Compile & analyze debtor-creditor reports Manage tax audits & compliance Oversee ROC filings & governance Prepare GST returns & TDS deductions Monitor MSME finances, UAE VAT filing, DIR-3, DPT-3
Design, implement & maintain network infrastructure using Cisco routers & switches Configure firewalls, WLAN, SDA, ISE, WiFi networks, & backup management systems Device Configuration Incident management CCNP Enterprise/CCNA-Wireless/ CCNP - Wireless
Manage accounts receivable, invoices, payments & account maintenance Implement collections strategy, reconcile statements & report findings Ensuring timely payment by communicating with customers & maintaining accurate financial records
* Manage accounts payable/receivable & banking operations * Ensure statutory compliance with GST, income tax & TDS * Strong leadership experience managing large finance teams * Maintain relationship with bankers, auditors, & regulatory authorities
-Execute HR strategies & manage end-to-end life cycle of employees including PMS, payroll, L&D, RNR, statutory compliance -Take initiatives to enhance employee engagement -Utilize HR analytics to provide insights for informed HR & business decisions
Manage accounts receivable, invoices, payments & account maintenance Implement collections strategy, reconcile statements & report findings Ensuring timely payment by communicating with customers & maintaining accurate financial records
Manage accounts payable/receivable & banking operations Ensure statutory compliance with GST, income tax & TDS Strong leadership experience managing large finance teams Maintain relationship with bankers, auditors, & regulatory authorities
Create designs, presentations, layouts. Develop 2D and 3D visualizations using 3D Max, AutoCAD & SketchUp Design creatives using Photoshop Prepare PowerPoint presentations Required Skills: 3D Max AutoCAD SketchUp Adobe Photoshop Microsoft PowerPoint
Manage accounts receivable process from invoicing to payment follow-up. Ensure timely GST filings & compliance. Reconcile bank statements & maintain accurate financial records. Implement collections strategy, reconcile statements & report findings.
Maintain strong client relationships & customer satisfaction by addressing queries Follow up with leads & ensure timely communication to convert them into bookings Provide regular updates & reports to management Update client database & CRM entries
Overseeing critical financial, statutory & compliance Compile & analyze debtor-creditor reports Manage tax audits & compliance Oversee ROC filings & governance Prepare GST returns & TDS deductions Monitor MSME finances, UAE VAT filing, DIR-3, DPT-3
Engaging with potential & existing clients via phone to promote properties, generate leads & drive sales Meet sales targets through effective calling techniques Handle customer queries, provide sales support Close deals with strong negotiation skills
Engaging with potential & existing clients via phone to promote properties, generate leads & drive sales Meet sales targets through effective calling techniques Handle customer queries, provide sales support Close deals with strong negotiation skills
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