Deputy Manager I Lead Qualifying Team I Shiksha.com

Required Educational Qualification: Any Graduation or Any Post Graduation

Desired Experience: 4 - 6 years

Job Objective: The objective is to attract prospective students to enroll to study abroad services through outbound calls.

Job Responsibilities

1. Lead Assessment: Evaluate marketing-generated leads to identify prospective students for Study abroad
2. Customer Engagement: Promptly reach out to new leads to maximize conversion opportunities.
3. Qualification: Understand student needs, assess fit, and qualify leads based on intent, preferences, and requirements.
4. Pipeline Conversion: Convert qualified leads into active prospects by forwarding them for detailed consultation with Counselling team.
5. Collaboration: Partner with Counselling team to ensure a smooth transition of qualified leads and enhance student experience.
6. Database Management: Keep detailed, accurate records of lead interactions and statuses in the CRM system while ensuring timely follow-ups.
7. Quick Response: Maintain fast turnaround times for initial lead engagement to boost conversion rates and customer satisfaction.

Required Skills :

• Excellent communication skills both verbal and written
• Team handling experience
• Demonstrated ability to achieve or exceed lead qualification and conversion goals.
• Strong skills in evaluating and prioritizing leads, with an eye for high-potential opportunities.
• Self-driven, quick to respond, and able to take ownership of leads and follow-ups
• Prior experience in lead qualification, tele-calling, inside sales, or similar customer-facing roles is preferred

Required Educational Qualification: Any Graduation or Any Post Graduation

Desired Experience: 4 - 6 years

Job Objective: The objective is to attract prospective students to enroll to study abroad services through outbound calls.

Job Responsibilities

1. Lead Assessment: Evaluate marketing-generated leads to identify prospective students for Study abroad
2. Customer Engagement: Promptly reach out to new leads to maximize conversion opportunities.
3. Qualification: Understand student needs, assess fit, and qualify leads based on intent, preferences, and requirements.
4. Pipeline Conversion: Convert qualified leads into active prospects by forwarding them for detailed consultation with Counselling team.
5. Collaboration: Partner with Counselling team to ensure a smooth transition of qualified leads and enhance student experience.
6. Database Management: Keep detailed, accurate records of lead interactions and statuses in the CRM system while ensuring timely follow-ups.
7. Quick Response: Maintain fast turnaround times for initial lead engagement to boost conversion rates and customer satisfaction.

Required Skills :

• Excellent communication skills both verbal and written
• Team handling experience
• Demonstrated ability to achieve or exceed lead qualification and conversion goals.
• Strong skills in evaluating and prioritizing leads, with an eye for high-potential opportunities.
• Self-driven, quick to respond, and able to take ownership of leads and follow-ups
• Prior experience in lead qualification, tele-calling, inside sales, or similar customer-facing roles is preferred