Deputy General Manager – Requirements & Reliability Engineering Solutions

What we do in MB.OS Pacesetter India (ITH/IC) in MBRDI?

We build solutions/products, which touches and defines the experience of more than 12,000 of our internal & partner System designers, Software developers, Validation experts and many more personas across Mercedes-Benz Product development community.

We invest in building resilient and scalable IT products/solutions using best development practices and state-of-the-art Cloud & Data Platforms.

We believe if you build the best product then you don't have to worry about waking up in the middle of the night to address an incident!

We collaborate with colleagues from various delivery hubs & RD Departments of Mercedes Benz to deliver cutting-edge IT products.

We own end-to-end delivery responsibilities and promote/adopt "You build it you run it" culture.

We love polyglot programming and always choose the right technology and language to fit the need.

We believe in Curiosity & Continuous experimentation as our mantra towards success.

Role of Deputy General Manager – Requirements & Reliability Engineering Solutions

We call it, three-dimensional leadership around Technology Leadership, Product/Program management and People development.

As Technology Leader, the manager is expected to continuously watch/ learn from best in class from the Industry around Development tools space. Keep a technology watch on new age companies to find best tools, platform and practices that would make sense to bring to applications.

In Product Management role, the manager is expected to guide the team members to think product at the hands of customer and prepare relevant metrics to define Data Driven development approach for product/function. It also requires close coordination with Global Product Owners/Product Management team and other stakeholders to ensure successful adoption of the product.

In Program Management role, the manager has to bring in agile practices at scale (say SAFe) to define right program increments, synchronization and cadence to ensure best in class software delivered to product. Manager has to an agile coach himself and mentor the team on right practices.

People development: As quote goes “you take care of employees and they will take care of your business”, the fundamental element of business is people. As manager, it is expected to ensure continuously work on development of people in terms of technical training, new practices of software development, team building, working in international context. You anchor culture in the team and that cascades to interfaces and larger team that you collaborate with. You are encouraged to provide continuous feedback and coaching the team (just not during appraisal cycles).

Finally, spare sometime to ensure adherence and work on operational topics that are relevant to organizational context.

Roles & Responsibilities:

• 
  Technology Leader (Line management) that you and your team will be responsible for

• 
  Work on Requirements Engineering Product vision, roadmap and goals based on larger organization/departments (relevant Business partners from Germany)

• Design, Build, Operate next generation IT solutions for Requirements Management (Systems, Component, SW/HW), Architecture concepts with traceability across development life-cycle

• Build & Operate Infrastructure & pipeline for development of customization features across the product of Doors NG, Rhapsody, PREEVision

• Maintaining high availability and optimal performance of cloud platforms and products across the EE development lifecycle

• Implementing robust monitoring systems to detect issues, and developing incident response plans to address and resolve incidents quickly

• Working closely with development, operations, and other teams to ensure reliability is built into every stage of the product lifecycle

• Defining Service Level Indicators (SLIs) and Service Level Objectives (SLOs) to measure and track reliability

• Work on Data solutions with process mining across the products/tools used for the MDS lifecycle

• People Development in strong technical acumen - Coaching and mentoring skills

• Program Stakeholder Management

Qualifications & Technical Skills:

• 12+ year of software experience with Bachelors/Masters of Engineering in Computer Science or equivalent degree
• 3+ years of experience in managing software development teams
• Good understanding on Agile and DevOps practice
• Work experience in international context with product development mindset
• Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
• Handling requirements of managed services, IAM, auto-scaling, High availability, elasticity, networking options
• Experience in Products & Platforms delivery management
• Experience in managing Business critical portfolio(s)
• System integration experience, including interface design, and familiarity with architecture techniques. Comfortable and good understanding of varied technologies within the application landscape
• Hands on Experience on Agile/SAFe methods (specially across geographies)
• International experience in delivery management (onsite stints)