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4.0 - 8.0 years
0 Lacs
delhi
On-site
As a DevOps Engineer specializing in App Infrastructure & Scaling, you will be a crucial member of our technology team. Your primary responsibility will involve designing, implementing, and maintaining scalable and secure cloud infrastructure that supports our mobile and web applications. Your contributions will be essential in ensuring system reliability, performance optimization, and cost efficiency across different environments. Your key responsibilities will include designing and managing cloud infrastructure on Google Cloud Platform (GCP), implementing horizontal scaling, load balancers, auto-scaling groups, and performance monitoring systems. You will also be responsible for developing and managing CI/CD pipelines using tools like GitHub Actions, Jenkins, or GitLab CI. Setting up real-time monitoring, crash alerting, logging systems, and health dashboards using industry-leading tools will be part of your daily tasks. You will collaborate closely with Flutter and PHP (Laravel) teams to address performance bottlenecks and reduce system loads. Additionally, you will conduct infrastructure security audits, recommend best practices to prevent downtime and security breaches, and monitor and optimize cloud usage and billing for a cost-effective and scalable architecture. To be successful in this role, you should have at least 3-5 years of hands-on experience in a DevOps or Cloud Infrastructure role, preferably with GCP. Strong proficiency in Docker, Kubernetes, NGINX, and load balancing strategies is essential. Experience with CI/CD pipelines and tools like GitHub Actions, Jenkins, or GitLab CI, as well as familiarity with monitoring tools like Grafana, Prometheus, NewRelic, or Datadog, is required. Deep understanding of API architecture, PHP/Laravel backends, Firebase, and modern mobile app infrastructure is also necessary. Preferred qualifications include Google Cloud Professional certification or equivalent and experience in optimizing systems for high-concurrency, low-latency environments. Familiarity with Infrastructure as Code (IaC) tools such as Terraform or Ansible is a plus. In summary, as a DevOps Engineer specializing in App Infrastructure & Scaling, you will play a critical role in ensuring the scalability, reliability, and security of our cloud infrastructure that powers our applications. Your expertise will contribute to the overall performance and cost efficiency of our systems.,
Posted 3 weeks ago
5.0 years
0 Lacs
India
Remote
Engineers at Weave play a critical role in building and maintaining robust backend services. This position is central to a key project, requiring strong expertise in production-level Java. While the immediate focus is on Java , engineers will evolve to work with Go (GoLang) microservices as the project progresses. Our team collaborates across departments to coordinate efforts and is responsible for the long-term quality of the code we write and maintain, crafting reliable web services that are deployed with containers on Kubernetes. As integral members of an autonomous, cross-functional team, engineers contribute wherever needed and thrive in a high-trust environment. At Weave, engineers truly enjoy great days, almost every day! This position will be (remote in India Reports to: Senior Director of Engineering What You Will Need To Accomplish The Job 5+ years of experience with back-end languages (e.g. Go, Java, Ruby, Python, C#, etc.), with a strong emphasis on production-level Java. Willingness to learn and adapt to Go in the future. Experience building SaaS products at scale. Willing to participate in an on-call rotation with the rest of your team. Experience working with distributed systems, and inter-service communication protocols and APIs, e.g REST, protobufs/gRPC, Kafka, NSQ, etc. Experience working with relational databases and SQL. Develop and review design, functional, technical, and/or user documentation, as needed. Contribute to the design, implementation, and architecture of new or re-engineered software. Develop, test, and integrate code for new or existing software of significant complexity. Solid understanding of distributed systems and building scalable/redundant service. What Will Make Us Love You (preferred qualifications- including personality traits) Deploying into a public cloud service (especially GCP). Experience with containerization (Docker/Kubernetes). Experience with protobufs/gRPC. Experience with deployments using CI/CD, Jenkins, etc. Experience with pipeline monitoring, metrics, alerting, log aggregation, and tracing Experience with Prometheus, Grafana, DataDog, etc Weave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know. All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process.
Posted 3 weeks ago
5.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
We are looking for a Senior DevOps Engineer to join our DevOps team in India. This is an amazing opportunity to work on key products in the Intellectual Property space, leveraging tools like Kubernetes, Terraform, Datadog, Jenkins, and a wide range of AWS services. We have a great skill set in Kubernetes, AWS, CI/CD automation, and monitoring, and we would love to speak with you if you have experience with Kubernetes, Terraform, and Pipelines. About You – Experience, Education, Skills, And Accomplishments Bachelor’s degree in computer science, Engineering, or equivalent experience. 5 + years of overall experience in development, with 3 + years in a DevOps-focused role. 2 + years of AWS experience managing services like RDS, EC2, IAM, Route53, VPC, EKS, Beanstalk, WAF, CloudFront, and Lambda. Hands-on experience with Kubernetes, Docker, and Terraform, including writing Dockerfiles and Kubernetes manifests. Experience building pipelines using Jenkins, Bamboo, or similar tools. Hands on experience working with monitoring tools. Scripting knowledge in Linux/Bash. It would be great if you also have . . . Experience with Helm and other Kubernetes tools. Python programming experience. What will you be doing in this role? Upgrade and enhance Kubernetes clusters. Troubleshoot environment-related issues alongside development teams. Extend and improve monitoring capabilities. Develop and optimize CI/CD pipelines. Write infrastructure as code using Terraform. Share innovative ideas and contribute to team improvement. About The Team Our team supports several products within the Intellectual Property space, built on technologies like Kubernetes (EKS), Jenkins, AWS services (Beanstalk, IAM, EC2, RDS, Route53, Lambda, CloudFront, WAF, S3), Bamboo, and Kong. We work closely with Developers and QA to deploy and improve systems, and bring in-depth knowledge of AWS, networking, monitoring, security, and infrastructure configuration. Hours of Work This is a full time opportunity with Clarivate, 9 hours per day including 1 hour lunch break. At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
Posted 3 weeks ago
5.0 - 9.0 years
0 Lacs
ahmedabad, gujarat
On-site
As a DevOps Engineer, you will be responsible for defining and implementing DevOps strategies that are in line with the business objectives. You will lead cross-functional teams to enhance collaboration among development, QA, and operations departments. Your role will involve designing, implementing, and managing Continuous Integration/Continuous Deployment (CI/CD) pipelines to automate build, test, and deployment processes, thus expediting release cycles. Furthermore, you will be tasked with implementing and overseeing Infrastructure as Code using tools such as Terraform, CloudFormation, Ansible, etc. Managing cloud platforms like AWS, Azure, or Google Cloud will also be a part of your responsibilities. It will be crucial for you to monitor and address security risks within CI/CD pipelines and infrastructure. Setting up observability tools like Prometheus, Grafana, Splunk, Datadog, etc., and implementing proactive alerting and incident response processes will be essential. In this role, you will take the lead in incident response and root cause analysis (RCA) activities. You will also play a key role in documenting DevOps processes, best practices, and system architectures. Additionally, you will be involved in evaluating and incorporating new DevOps tools and technologies. A significant aspect of your role will involve fostering a culture of continuous learning and sharing knowledge among team members.,
Posted 3 weeks ago
10.0 years
0 Lacs
Kolkata, West Bengal, India
On-site
At PwC, our people in infrastructure focus on designing and implementing robust, secure IT systems that support business operations. They enable the smooth functioning of networks, servers, and data centres to optimise performance and minimise downtime. Those in DevSecOps at PwC will focus on minimising software threats by integrating development, operations and security industry leading practices in order to validate secure, consistent and efficient delivery of software and applications. You will work to bridge the gap between these teams for seamless and secure application and software development. Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength. Skills Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Lead in line with our values and brand. Develop new ideas, solutions, and structures; drive thought leadership. Solve problems by exploring multiple angles and using creativity, encouraging others to do the same. Balance long-term, short-term, detail-oriented, and big picture thinking. Make strategic choices and drive change by addressing system-level enablers. Promote technological advances, creating an environment where people and technology thrive together. Identify gaps in the market and convert opportunities to success for the Firm. Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements. At PwC, our people in infrastructure focus on designing and implementing robust, secure IT systems that support business operations. They enable the smooth functioning of networks, servers, cloud services, and data centers to optimize performance and minimize downtime. Those in DevSecOps at PwC will focus on minimizing software threats by integrating development, operations and security industry leading practices in order to validate secure, consistent and efficient delivery of software and applications. You will work to bridge the gap between these teams for seamless and secure application and software development. Role Summary We are looking for a Director to support cloud-based Tax applications running in Microsoft Azure. This role will be part of a global team responsible for investigating complex issues, supporting deployments, and working closely with developers, operations teams, and end users. The ideal candidate will have 10+ years or more of experience in DevOps application support and a strong foundation in cloud technologies, CI/CD pipelines, and troubleshooting techniques. In this role, you set the tone and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximizing client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength. The position also includes managing an on-call rotation to provide support during off-hours when needed. We emphasize work-life balance and have a globally distributed support model to minimize overnight load. You will work in coordination with US and globally based counterparts and will play a critical role in providing timely support, participating in knowledge transfer sessions, and ensuring continuity across shifts. Key Responsibilities: Provide strategic and technical leadership across multiple Tax solution delivery teams Oversee the delivery of comprehensive Tax solutions, emphasizing full-stack .NET development and integration of Large Language Models (LLM), orchestrated applications End-to-end management of application lifecycle, incident management, and troubleshooting. Manage and own the full lifecycle of AI models and solutions, from development through deployment, monitoring, maintenance, iterative enhancement, and operational support. Direct experiment-driven development, ensuring rapid prototyping, testing, validation, and operational excellence. Establish and drive consistent quality control and continuous improvement of Tax solutions, closely collaborating with business stakeholders to align solutions with strategic objectives. Develop and maintain robust stakeholder relationships, clearly communicating complex solutions and strategic implications to senior business leaders. Promote technical innovation, process improvement, and effective methodologies across teams. Continuously evaluate and drive adoption of emerging technologies to enhance solution capabilities and maintain competitive advantage. Collaborate with cross functional team members to develop and propose to potential customers technical cloud-based solutions including proposals and statements of work. Develop reference architectures and best practice approaches to optimize clients’ cloud adoption, application performance, security, and cost models. Participate in meetings and discussions with internal and external customers. Identify and prioritize use cases for implementation. Identify technical requirements for the identified use cases and build an implementation plan. Collaborate with team members and foster an environment where technical professionals can develop their skills and grow their careers; taking on increased responsibility and adding value to the organization. Provide coaching and mentoring to fellow team members. Required Skills and Experience: Minimum of 10 years of experience, including substantial experience in a senior technical leadership role managing multiple multidisciplinary teams. An advanced degree is preferred. Proven specialization with major cloud platforms such as AWS, Azure, or Google Cloud Platform, with cloud foundational certifications highly desirable. Extensive experience in .NET development and application support, with a focus on Azure cloud platforms Strong experience with CI/CD pipelines, especially using Microsoft DevOps, and proficiency in automation and scripting (e.g., Bash, Python, PowerShell). Experience using the Azure Kudu console for diagnostics, file management, and troubleshooting Azure App Services. Experience with monitoring tools like DataDog and Azure Application Insights for system performance analysis and troubleshooting. Strong understanding of ITIL processes, particularly incident, problem, and change management. Extensive experience translating complex technical solutions into strategic business outcomes. Prior experience leveraging executive-level communication skills, capable of effectively articulating technical and strategic concepts to multiple stakeholders while navigating ambiguity. Proven track record of leading strategy, emphasizing analytical, decision-making, and problem-solving capabilities. Proven ability to navigate complexity and ambiguity, providing clear direction and maintaining composure under pressure. Values, behaviors & attitude Strong communication skills and ability to build trusted relationships Strong technology services domain knowledge to lead conversations and create thought leaderships Executive level presence and influence Good negotiation skills Business and commercial acumen Able to demonstrate agility between complex deals and simplification of messages
Posted 3 weeks ago
6.0 - 10.0 years
0 Lacs
ahmedabad, gujarat
On-site
You will be responsible for leading a team of DevOps engineers in Ahmedabad. Your main duties will include managing and mentoring the team, overseeing the deployment and maintenance of various applications such as Odoo, Magento, and Node.js. You will also be in charge of designing and managing CI/CD pipelines using tools like Jenkins and GitLab CI, handling environment-specific configurations, and containerizing applications using Docker. In addition, you will need to implement and maintain Infrastructure as Code using tools like Terraform and Ansible, monitor application health and infrastructure, and ensure systems are secure, resilient, and compliant with industry standards. Collaboration with development, QA, and IT support teams is essential for seamless delivery, and troubleshooting performance, deployment, or scaling issues across tech stacks will also be part of your responsibilities. To be successful in this role, you should have at least 6 years of experience in DevOps/Cloud/System Engineering roles, with a minimum of 2 years managing or leading DevOps teams. Hands-on experience with Odoo, Magento, Node.js, and AWS/Azure/GCP infrastructure is required. Strong scripting skills in Bash, Python, PHP, or Node CLI, as well as a deep understanding of Linux system administration and networking fundamentals, are essential. Experience with Git, SSH, reverse proxies, and load balancers is also necessary, along with good communication skills and client management exposure. Preferred certifications that would be highly valued for this role include AWS Certified DevOps Engineer Professional, Azure DevOps Engineer Expert, and Google Cloud Professional DevOps Engineer. Bonus skills that are nice to have include experience with multi-region failover, HA clusters, MySQL/PostgreSQL optimization, GitOps, ArgoCD, Helm, VAPT 2.0, WCAG compliance, and infrastructure security best practices.,
Posted 3 weeks ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
You will be responsible for managing AWS Cloud Infrastructure services, Kubernetes, JIRA, and MySQL Database with a basic understanding of Datadog. Your technical skills should include proficiency in AWS Cloud Infrastructure, Grafana, Datadog, Azure AD, and moderate knowledge of Kubernetes. It would be beneficial to have experience with ITSM Tools such as Servicenow and JIRA, Linux operating system, and basic MySQL Database skills. Training can be provided for MQTT Protocol as needed. A typical day in this role will involve monitoring the health status of applications using Datadog or similar tools, reviewing incident/service tickets in Servicenow, conducting ticket analysis and root cause analysis, and collaborating with the L4 team for technical details. You will be required to submit incident reports, update Standard Operating Procedures (SOPs), coordinate with the Development and DevOps teams for troubleshooting, support platform version upgrades, perform builds for deployment (both frontend and backend), and manage backup and recovery processes according to guidelines. This position is based in various locations across India including Bangalore, Hyderabad, Mumbai, Chennai, Pune, Noida, Gurgaon, and Kolkata. The ideal candidate should have 5 to 7 years of experience in AWS Cloud Infrastructure and related technologies. This is a Contract-to-Hire position with a hybrid work mode, and only immediate joiners will be considered.,
Posted 3 weeks ago
5.0 years
0 Lacs
Delhi, India
On-site
Job Title - DevOps Engineer – App Infrastructure & Scaling (Immediate Joiner) Role Overview We are seeking an experienced and highly motivated DevOps Engineer to join our growing technology team. In this role, you will be responsible for designing, implementing, and maintaining scalable and secure cloud infrastructure that powers our mobile and web applications. You will play a critical role in ensuring system reliability, performance, and cost efficiency across environments. Key Responsibilities Design, configure, and manage cloud infrastructure on Google Cloud Platform (GCP). Implement robust horizontal scaling, load balancers, auto-scaling groups, and performance monitoring systems Develop and maintain CI/CD pipelines using tools such as GitHub Actions, Jenkins, or GitLab CI Set up real-time monitoring, crash alerting, logging systems, and health dashboards using industry-leading tools Manage and optimize Redis, job queues, caching layers, and backend request loads Automate data backups, enforce secure access protocols, and implement disaster recovery systems Collaborate with the Flutter and PHP (Laravel) teams to address performance bottlenecks and reduce system load Conduct infrastructure security audits and recommend best practices to prevent downtime and security breaches Monitor and optimize cloud usage and billing, ensuring a cost-effective and scalable architecture Required Skills & Qualifications 3–5 years of hands-on experience in a DevOps or Cloud Infrastructure role, preferably with GCP Strong proficiency with Docker, Kubernetes, NGINX, and load balancing strategies Proven experience with CI/CD pipelines and tools such as GitHub Actions, Jenkins, or GitLab CI Familiarity with monitoring tools like Grafana, Prometheus, NewRelic, or Datadog Deep understanding of API architecture, including rate limiting, error handling, and fallback mechanisms Experience working with PHP/Laravel backends, Firebase, and modern mobile app infrastructure Working knowledge of Redis, Socket.IO, and message queuing systems (e.g., RabbitMQ, Kafka) Preferred Qualifications Google Cloud Professional certification or equivalent is a plus Experience in optimizing systems for high-concurrency, low-latency environments Familiarity with Infrastructure as Code (IaC) tools such as Terraform or Ansible Skills: cloud,redis,laravel,gitlab,infrastructure as code (iac),architecture,firebase,docker,newrelic,app,ci,kubernetes,grafana,socket.io,rabbitmq,load,gcp,github actions,datadog,gitlab ci,cloud infrastructure,php,jenkins,ansible,prometheus,terraform,nginx,ci/cd,ci/cd pipelines,devops,api architecture,cd,google cloud platform (gcp),infrastructure,kafka,google cloud platform
Posted 3 weeks ago
90.0 years
0 Lacs
Pune, Maharashtra, India
On-site
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description The Software Engineer Lead Consultant architects and designs their digital products using modern tools, technologies, frameworks, and systems. They apply a systematic application of scientific and technological knowledge, methods, and experience to the design, implementation, testing, and documentation of software. They own and manage running their application in production, and ultimately becomes accountable for the success of their digital products through achieving KPIs. Job Title: Senior Software Developer About Arity And Our Ad Platform Team Arity, a technology company founded by Allstate, is transforming transportation by leveraging one of the largest driving behavior databases globally. Arity’s ad platform team plays a critical role in the programmatic advertising ecosystem, specifically via Arity PMP (Private Marketplace), which offers brands a unique way to reach highly targeted audiences based on driving behaviors and predictive analytics. Our team is focused on delivering high-performance, scalable, and secure applications while leveraging cloud technologies and DevOps best practices . Job Description We are seeking a highly skilled Senior C# Developer with significant DevOps experience to join our team. The ideal candidate will have 10-12 years of experience in software development with a strong focus on C#/.NET and hands-on experience in AWS or Azure cloud platforms. This role will require expertise in CI/CD pipelines, infrastructure automation, security best practices, and cloud-native development . Key Responsibilities Develop and maintain high-performance, scalable applications using C#/.NET. Design and implement CI/CD pipelines to streamline deployments, ensuring high availability and reliability. Work with AWS or Azure to architect and maintain cloud-based solutions, leveraging Infrastructure-as-Code (IaC) tools such as Terraform, CloudFormation, or Bicep. Optimize application performance, security, and scalability by following DevOps best practices. Collaborate with cross-functional teams, including DevOps, Security, and SREs, to improve deployment processes and cloud infrastructure. Automate infrastructure provisioning, configuration management, and monitoring using tools like GitHub Actions, Azure DevOps, or Jenkins. Manage IAM roles, security policies, and compliance requirements to ensure secure cloud environments. Implement and maintain logging, monitoring, and alerting using tools such as CloudWatch, Datadog, or Prometheus. Participate in code reviews, architectural discussions, and best practice implementation for both development and cloud-based solutions. Mentor junior developers and engineers, promoting a DevOps culture across the team. Experience & Qualifications 10-12 years of experience in software development with a strong background in C#/.NET. Hands-on experience with AWS or Azure, including compute, storage, networking, and security services. Expertise in CI/CD pipeline automation using GitHub Actions, GitLab CI/CD, Azure DevOps, or Jenkins. Proficiency in Infrastructure-as-Code (IaC) tools like Terraform, CloudFormation, or Bicep. Strong understanding of DevOps principles, including automation, monitoring, logging, and incident response. Experience with containerization technologies such as Docker and Kubernetes is a plus. Knowledge of security best practices, IAM, and compliance standards such as SOC 2. Experience with serverless architectures and cloud-native application development is a plus. Strong analytical and problem-solving skills with experience in troubleshooting complex systems. Excellent communication and collaboration skills, with the ability to work effectively across teams. Why Join Us? Opportunity to blend software development with DevOps, working on modern cloud-based architectures. Be part of a team building high-impact, scalable applications in the ad-tech industry. Work in a collaborative and technology-driven environment that values innovation and best practices. Gain exposure to cutting-edge cloud and DevOps technologies while enhancing your full-stack development expertise. Primary Skills Shift Time Recruiter Info Annapurna Jha ajhat@allstate.com About Allstate The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporation's Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization’s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here.
Posted 3 weeks ago
12.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Job Title: Site Reliability Engineer (DBRE) Job Type: Full-time Level: IC3 About the Role At Freshworks, uptime is sacred. As a Lead Site Reliability Engineer (SRE), you'll be the engineer behind the curtain—designing for resilience, automating recovery, and ensuring our systems stay fast, stable, and observable at scale. You’ll partner closely with engineering, platform, and product teams to shift reliability left and set the standard for performance and availability. If you live for clean telemetry, root cause resolution, and engineering chaos into confidence, this is your playground. Job Description Key Responsibilities Design and implement tools to improve availability, latency, scalability, and system health. Define SLIs/SLOs, manage error budgets, and drive performance engineering efforts. Build and maintain automated monitoring, alerting, and remediation pipelines. Collaborate with engineering teams to improve reliability by design. Lead incident response, root cause analysis, and blameless postmortems. Champion observability across services—logs, metrics, traces. Contribute to infrastructure architecture, automation, and reliability roadmaps. Advocate for SRE best practices across teams and functions. Requirements 4–12 years of experience in SRE, DevOps, or Production Engineering roles. Coding Proficiency : Develop clear, efficient, and well-structured code. Linux Expertise : In-depth knowledge of Linux for system administration and advanced troubleshooting. Containerization & Orchestration : Practical experience with Docker and Kubernetes for application deployment and management. CI/CD Management : Design, implement, and maintain Continuous Integration and Continuous Delivery pipelines. Security & Compliance : Understand security best practices and compliance in infrastructure. High Availability & Scalability : Design and implement highly available, scalable, and resilient distributed systems. Infrastructure as Code (IaC) & Automation : Proficient in IaC tools and automating infrastructure provisioning and management. Disaster Recovery (DR) & High Availability (HA) : Deep knowledge and practical experience with various DR and HA strategies. Observability : Implement and utilize monitoring, logging, and tracing tools for system health. System Design (Distributed Systems) : Design complex distributed systems with a focus on reliability and operations. Problem-Solving & Troubleshooting : Excellent analytical and diagnostic skills for resolving complex system issues. Qualifications Technical Skills & Experience Extensive hands-on experience of 4-12 Years with relational databases (e.g., MySQL, PostgreSQL, SQL Server) and distributed NoSQL systems (e.g., Cassandra, MongoDB, DynamoDB). Proven track record of designing and operating databases in large-scale cloud-native environments (AWS, GCP, Azure). Strong programming skills in Python, Go, or Bash for building infrastructure tooling and automation frameworks. Expertise with Infrastructure as Code (Terraform, Helm, Ansible) and Kubernetes for managing production database systems. Deep knowledge of database replication, clustering, backup/restore, and failover techniques. Advanced experience with observability tooling (Prometheus, Grafana, Datadog, New Relic) for monitoring distributed databases. Strong communication skills and ability to influence across teams and levels. Degree in Computer Science, Engineering, or related field. Experience building and scaling services in production with high uptime targets (99.99%+). Clear track record of reducing incident frequency and improving response metrics (MTTD/MTTR). Strong communicator who thrives in high-pressure environments. Passionate about automation, chaos engineering, and making things just work. Additional Information At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.
Posted 3 weeks ago
8.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Job Title: Site Reliability Engineer (DBRE) Job Type: Full-time Level: IC3 About the Role At Freshworks, uptime is sacred. As a Lead Site Reliability Engineer (SRE), you'll be the engineer behind the curtain—designing for resilience, automating recovery, and ensuring our systems stay fast, stable, and observable at scale. You’ll partner closely with engineering, platform, and product teams to shift reliability left and set the standard for performance and availability. If you live for clean telemetry, root cause resolution, and engineering chaos into confidence, this is your playground. Job Description Key Responsibilities Design and implement tools to improve availability, latency, scalability, and system health. Define SLIs/SLOs, manage error budgets, and drive performance engineering efforts. Build and maintain automated monitoring, alerting, and remediation pipelines. Collaborate with engineering teams to improve reliability by design. Lead incident response, root cause analysis, and blameless postmortems. Champion observability across services—logs, metrics, traces. Contribute to infrastructure architecture, automation, and reliability roadmaps. Advocate for SRE best practices across teams and functions. Requirements 4–8 years of experience in SRE, DevOps, or Production Engineering roles. Coding Proficiency : Develop clear, efficient, and well-structured code. Linux Expertise : In-depth knowledge of Linux for system administration and advanced troubleshooting. Containerization & Orchestration : Practical experience with Docker and Kubernetes for application deployment and management. CI/CD Management : Design, implement, and maintain Continuous Integration and Continuous Delivery pipelines. Security & Compliance : Understand security best practices and compliance in infrastructure. High Availability & Scalability : Design and implement highly available, scalable, and resilient distributed systems. Infrastructure as Code (IaC) & Automation : Proficient in IaC tools and automating infrastructure provisioning and management. Disaster Recovery (DR) & High Availability (HA) : Deep knowledge and practical experience with various DR and HA strategies. Observability : Implement and utilize monitoring, logging, and tracing tools for system health. System Design (Distributed Systems) : Design complex distributed systems with a focus on reliability and operations. Problem-Solving & Troubleshooting : Excellent analytical and diagnostic skills for resolving complex system issues. Qualifications Technical Skills & Experience Extensive hands-on experience of 4-8 Years with relational databases (e.g., MySQL, PostgreSQL, SQL Server) and distributed NoSQL systems (e.g., Cassandra, MongoDB, DynamoDB). Proven track record of designing and operating databases in large-scale cloud-native environments (AWS, GCP, Azure). Strong programming skills in Python, Go, or Bash for building infrastructure tooling and automation frameworks. Expertise with Infrastructure as Code (Terraform, Helm, Ansible) and Kubernetes for managing production database systems. Deep knowledge of database replication, clustering, backup/restore, and failover techniques. Advanced experience with observability tooling (Prometheus, Grafana, Datadog, New Relic) for monitoring distributed databases. Strong communication skills and ability to influence across teams and levels. Degree in Computer Science, Engineering, or related field. Experience building and scaling services in production with high uptime targets (99.99%+). Clear track record of reducing incident frequency and improving response metrics (MTTD/MTTR). Strong communicator who thrives in high-pressure environments. Passionate about automation, chaos engineering, and making things just work. Additional Information At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.
Posted 3 weeks ago
2.0 - 4.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions. Job Overview And Responsibilities As an Automation Test Engineer within the Digital Technology division at United Airlines, your primary responsibilities will include reviewing business and functional requirements, followed by the design, development, and execution of automated tests to confirm application functionality. You will also work in close partnership with quality managers and leads to follow quality governance, implement best practices, and develop KPI metrics dashboards. In your role, you will engage in close collaboration with the product owner, business analysts, and developers to grasp product requirements, pinpoint opportunities for automation, generate automation scripts within sprints, and incorporate these into the CICD pipeline to facilitate continuous testing. Design and develop comprehensive automation test scripts using industry standard tools and technologies for in-sprint, regression, integration and end-to-end testing. Execute automated tests, analyze test results, and report defects. Troubleshoot and resolve issues related test automation scripts, data, and environments. Participate in the automation script code reviews and provide feedback on automation best practices Create and disseminate test execution reports and dashboards that highlight the efficiencies and cost savings achieved through automation. Work closely with cross-functional teams across various portfolios to ensure effective communication and collaboration. Stay up to date with the latest automation trends with AI technologies in software testing and automation This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. This position is for United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc. Qualifications Required (Minimum Qualifications): Bachelor's degree in Computer Science or Computer Engineering 2 -4 years of software test automation experience Programming skills in Java, Python Proficiency in using automation framework like Ready API, Groovy Scripting, Selenium/BDD Tesy Assured, ADO, JIRA, Github, Harness, , Jenkins, Postman, Fiddler, Datadog, Kibana Software Testing Life Cycle (STLC) Agile & Waterfall Methodologies Backend Testing (API, Mainframe, Middleware) Release Management Processes Cloud Technologies Support DevOps CICD implementation. Able to work with distributed global teams. Preferred Qualifications Airline Domain Knowledge Docker, Dynatrace,Github actions GGN00001971
Posted 3 weeks ago
0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Location: Bangalore(On-Site) About Unifize At Unifize, we’re building a SaaS platform that revolutionises process efficiency for product development, quality, and operations teams in ISO and FDA regulated companies, especially in the medical device, pharmaceutical, nutritional supplement, and cosmetics industries. By integrating communication, data, documents, and workflows into a single source of truth, we help our customers deliver better products on time, on budget, and with reduced risk. Please Review Case studies and testimonials from customers, who talk extensively about their transformational experience using Unifize. Medical device landing page, which explains how the Unifize platform solves problems for a specific industry sector. About us, which includes a questionable piece of amateur dramatics by the founders. Role Overview We're seeking an experienced React developer to join our frontend team. You'll be responsible for architecting, building, and maintaining our frontend application while working as part of an agile development team. You may also get a chance to contribute to our React Native based mobile app. Key Responsibilities Architect and implement new features in our React-based frontend, ensuring scalability and maintainability Contribute on performance optimization initiatives, including bundle size reduction, rendering optimization, and state management improvements Collaborate with backend engineers to design and consume APIs effectively Contribute to our component library and establish frontend development standards Assist in maintaining our sunset mobile application while we transition customers Monitor and improve key frontend metrics (Core Web Vitals, Time to Interactive, etc.) Collaborate with backend developers to integrate APIs and optimize mobile performance Establish mobile development best practices, coding standards, and documentation Required Qualifications Strong understanding of JavaScript/TypeScript fundamentals Experience with: State management solutions (Redux, MobX, or similar) Build tools and bundlers (Webpack, Vite, etc.) Performance profiling and optimization techniques Modern CSS practices and responsive design Frontend testing frameworks (Jest, React Testing Library) Git version control and CI/CD pipelines RESTful APIs and GraphQL Strong problem-solving skills and attention to detail Preferred Qualifications Experience with React Native Experience with performance optimization Knowledge of WebSocket implementations for real-time features Familiarity with monitoring tools (New Relic, Datadog, etc.) Experience with offline storage, threading, and performance tuning Technical Skills React.js & React Native JavaScript/TypeScript Redux/State Management REST APIs & GraphQL Unit Testing (Jest, React Native Testing Library) Performance Monitoring Tools Soft Skills Self-motivated and capable of working independently Problem-solving mindset with attention to detail Ability to manage multiple priorities and deadlines Strong documentation skills What We Offer Competitive salary and benefits package Professional development opportunities Latest equipment and tools Team events and activities Development Environment Modern development tools and practices Agile development methodology Code review culture Focus on quality and maintainability
Posted 3 weeks ago
4.0 - 6.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Introduction A career in IBM Software means you’ll be part of a team that transforms our customer’s challenges into solutions. Seeking new possibilities and always staying curious, we are a team dedicated to creating the world’s leading AI-powered, cloud-native software solutions for our customers. Our renowned legacy creates endless global opportunities for our IBMers, so the door is always open for those who want to grow their career. IBM’s product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive. Your Role And Responsibilities As a Hybrid Cloud Support Engineer, you will utilize your passion for helping others to ensure that our Users and Enterprises are successful in their use of DataStax products and solutions. This is a continuous learning and teaching role where you will develop and share your knowledge of troubleshooting, configuration, and exciting new technologies inclusive of and complementary to Apache Cassandra, DataStax Enterprise, and Astra. What You Will Do Research, reproduce, troubleshoot, and solve highly challenging technical issues Provide thoughtful direction and support for technical inquiries Ensure that customer issues are resolved as expediently as possible Diagnose and reproduce customer reported issues and log JIRA tickets Participate in on-call rotation for after-hours, holiday, weekend support coverage Create code samples, tutorials, and articles for the DataStax Knowledge Base Collaborate and contribute to Support Team infrastructure tools and processes Fulfill the on-call rotation requirements of this role Preferred Education Master's Degree Required Technical And Professional Expertise 4-6 years of experience supporting large enterprise customers in a customer-facing support role Experience with supporting a Software as a Service Cloud product Experience with Grafana, Prometheus, Splunk, Datadog and other monitoring solutions Experience supporting Kubernetes-based distributed applications, or an understanding of Kubernetes fundamentals Experience with pub-sub, messaging and streaming solutions like Pulsar, Kafka Experience using APIs and understanding app development lifecycle with a language or framework based on Java, Python or Go would be preferred Experience/certifications with AWS/GCP/Azure deployments and associated cloud based monitoring tools would be preferred Experience with Linux operating systems, including command line, performance, and network troubleshooting Excellent verbal and written communication skills Lifetime learner, self-motivated with ability to multi-task during high pressure situations Preferred Technical And Professional Experience Supporting Apache Cassandra environments or other relational and/or alternative database technologies is a plus Understanding of Java, Python, Go and/or another language (Troubleshooting skills) Experience with escalation management and customer success or premium support Experience working in a fast-moving high-pressure environment
Posted 3 weeks ago
0 years
0 Lacs
India
On-site
The DevOps Engineer is responsible for bridging the gap between software development and IT operations by streamlining the delivery, integration, and reliability of software systems. This role focuses on automation, infrastructure-as-code, continuous integration/deployment (CI/CD), and monitoring to ensure stable and scalable systems. Design, build, and maintain scalable infrastructure using Infrastructure as Code (IaC) tools (e.g., Terraform, CloudFormation). Automate provisioning, deployment, monitoring, and maintenance workflows. Develop and maintain robust CI/CD pipelines using tools like Jenkins, GitHub Actions, GitLab CI, or CircleCI. Optimize build, test, and deployment processes for faster and safer releases. Manage cloud environments (AWS, Azure, GCP) with a focus on cost optimization, performance, and security. Implement containerization and orchestration (Docker, Kubernetes, ECS, EKS, etc.). Implement security best practices in infrastructure and deployments. Perform vulnerability assessments and enforce access control policies. Set up and manage system monitoring, alerting, and logging tools (e.g., Prometheus, Grafana, ELK stack, Datadog). Respond to incidents, troubleshoot system issues, and ensure high availability and reliability. Collaborate with developers, QA, and product teams to align infrastructure with application needs. Provide technical support and documentation for internal teams. Skills & Technologies Cloud Platforms: AWS, Azure, or Google Cloud CI/CD Tools: Jenkins, GitLab CI, GitHub Actions IaC: Terraform, Ansible, CloudFormation Containers & Orchestration: Docker, Kubernetes Scripting: Bash, Python, or PowerShell Monitoring: Prometheus, Grafana, Datadog, ELK Version Control: Git, GitHub, GitLab
Posted 3 weeks ago
4.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description United's Digital Technology team designs, develops, and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions. Find your future at United! We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000+ connected by a shared passion with a wide spectrum of experience and skills to lead the way forward. Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups. Create what’s next with us. Let’s define tomorrow together. Job Overview And Responsibilities As a Senior Performance Test Engineer of Information Technology at United Airlines, your primary responsibilities will encompass driving performance awareness, developing load and stress test plans, and conducting performance testing. Your expertise is crucial in ensuring that our platform maintains an exceptional user experience, even under peak loads. In your role, you are tasked with guaranteeing the efficiency, scalability, and reliability of software solutions through continuous, in-depth performance testing, optimization, and collaborative efforts to improve system capabilities. Collaborate with developers and product owners to ensure that precise performance requirements and acceptance criteria are accurately documented in Jira/ADO for each production change, whether for new features or updates to existing functionalities. Design, develop, and conduct performance test scripts for UI, API, Desktop, and mobile applications to identify bottlenecks and enhance system performance with every production change. Analyze test results to optimize performance and improve the customer experience. Create and maintain performance test results metrics and dashboards. Continuously communicate any risks and results associated with application performance under both normal and extreme loads to project stakeholders. Adhere to performance test best practices and ensure that deliverables are completed on time. Develop and sustain performance test frameworks and tools. Provide mentorship to junior performance test engineers and offer guidance on performance testing methodologies and tools. Keep up to date with new testing tools and technologies. This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. This position is for United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc. Qualifications What’s needed to succeed (Minimum Qualifications): Bachelor's degree or 4 years of relevant work experience Computer Science or Computer Engineering 4-6 years of relevant experience ISTQB® Performance Testing (CT-PT) AWS Cloud Practitioner In-depth understanding of the Software Development Lifecycle (SDLC) Proficiency in performance testing tools such as LoadRunner, JMeter, Gatling, among others. Programming/Scripting skills in Java, Python, SQL Competence in application monitoring tools like Dynatrace, Datadog, or AppDynamics Knowledge of Software Test Life Cycle and familiarity with Agile & Waterfall Methodologies, including Agile, Waterfall, and Scaled Agile frameworks. Integration of performance testing within a DevOps CI/CD pipeline and good understanding of Harness, TeamCity or like Proficient in Automation Framework - Playwright, Selenium, UFT, SeeTest (for UI, API, Desktop, Mobile, Database) Comprehension of test environment and release management principles Experience with Cloud Technologies Strong interpersonal and collaboration abilities Capability to work autonomously and as part of a team. What will help you propel from the pack (Preferred Qualifications): Airline Domain Knowledge Cloud Technology - AWS, Azure or Google Cloud GenAI GGN00002004
Posted 3 weeks ago
5.0 years
0 Lacs
Pune, Maharashtra, India
Remote
Job Description Who We're Looking For: Zendesk is seeking an innovative and motivated Senior Software Engineer to join our growing Engineering & Integration Shared Services team. This role is essential for driving productivity and efficiency across the organization by leveraging cutting-edge tools and processes to address technical business challenges. As part of this team, you will develop software solutions using best-in-class tools and platforms, integrate data across SaaS systems, and enhance the employee and customer experience with Zendesk products. Responsibilities Development & Implementation: Design, develop, document, test, and deploy standardized solutions using integration, automation, and middleware tools. Integrate Zendesk products, third-party SaaS systems, and data platforms using appropriate tools and methodologies. Testing & Quality Assurance: Develop and facilitate unit tests, conduct system integration testing, and support user acceptance testing (UAT) to validate solutions before deployment. Maintain high-quality standards throughout development. Backlog Refinement, Sprint Planning & Daily Stand-ups: Participate in backlog grooming and sprint planning to prioritize requirements, define tasks, and identify potential issues. Join daily stand-ups to share progress, discuss challenges, and collaborate with the team within a 2-week Agile Scrum sprint. AI and Innovation: Explore and implement next-generation solutions leveraging AI and machine learning to enhance productivity and efficiency across Zendesk. Collaborate with business teams to identify automation, intelligent workflows, and integration opportunities that drive innovation. Collaboration & Communication: Work closely with developers, IT application owners, solution architects, and business system analysts to deliver high-quality solutions. Communicate technical designs and status updates effectively. Retrospectives & Continuous Improvement: Contribute to sprint retrospectives to evaluate performance and identify process improvements. Qualifications Experience: 5+ years in backend or integration engineering, designing and developing scalable microservices, distributed systems, and cloud-based solutions. Programming: Advanced proficiency in Java (required); experience with Node.js or Python is a plus. API, Middleware & Architecture: Demonstrated experience designing, building, and maintaining RESTful APIs, middleware, and event-driven microservices architectures, including asynchronous communication using APIs, events, and messaging systems. Cloud: Fluency with AWS serverless technologies (Lambda, Step Functions, EventBridge, API Gateway, SNS, SQS, SAM, Serverless Framework) or equivalent experience with Azure or GCP. SaaS Integration: Expertise integrating SaaS applications (e.g., Salesforce, Zuora, NetSuite, Workday, Coupa) and ensuring seamless data flow across distributed systems. Testing & Quality: Strong background in unit, integration, and user acceptance testing; experience with code reviews and enforcing coding standards. DevOps Collaboration: Experience collaborating with DevOps teams for deployment, monitoring, and scaling. Agile: Proficient in Agile Scrum methodologies, with experience using Jira and Confluence. Documentation: Ability to document APIs, database schemas, and backend processes for maintainability. Education: BA/BS in Computer Science, IT, or related field, or equivalent industry experience; fluent in English. Preferred Skills Programming: Experience with Node.js, Python, or Bash scripting. Low-code/No-code & iPaaS: Familiarity with iPaaS and low-code platforms (e.g., Workato, Boomi, Mulesoft). CI/CD: Experience implementing and managing CI/CD pipelines (e.g., GitHub Actions, Jenkins, Travis CI). Observability & Monitoring: Familiarity with observability, logging, and monitoring tools (e.g., Datadog, Splunk, CloudWatch). Security & Compliance: Understanding of security best practices, governance, data compliance, and privacy standards. Data Management: Experience with ETL/ELT processes and cloud databases (e.g., DynamoDB, Snowflake, BigQuery, SQL). Data Orchestration: Knowledge of orchestration and data transformation tools (e.g., Apache Airflow, Astronomer, dbt, Fivetran). Change Management: Proven ability to drive adoption of new processes and technologies. AI/ML: Exposure to automation using AI, machine learning, or natural language processing. Awareness of Model Context Protocol (MCP). Please note that Zendesk can only hire candidates who are physically located and plan to work from Karnataka or Maharashtra. Please refer to the location posted on the requisition for where this role is based. Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The Intelligent Heart Of Customer Experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.
Posted 3 weeks ago
0 years
0 Lacs
Noida, Uttar Pradesh, India
Remote
Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we’re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. Here, we know that you’re more than your work. That’s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you’re passionate about our purpose — people —then we can’t wait to support whatever gives you purpose. We’re united by purpose, inspired by you. Key Responsibilities Monitor and support Kronos Private Cloud and hosted environments remotely. Perform remote monitoring of Microsoft Windows (2003/2008/2012/2016) and Linux servers for: System performance and uptime SQL database health Application service and web application status Server resource utilization Respond to alerts from monitoring tools and take corrective actions. Troubleshoot and identify root causes of server and application performance issues. Handle Level 1 escalations and follow the defined escalation matrix. Administer and maintain Windows and Linux operating systems. Support web applications and hosting services including IIS, JBoss, and Apache Tomcat. Understand and troubleshoot server-client architecture issues. Collaborate with internal teams to ensure high availability and performance of hosted services. Document incidents, resolutions, and standard operating procedures. Participate in 24/7 rotational shifts, including nights and weekends. Preferred Requirements And Skills Experience with UKG Workforce Central (WFC) application. Familiarity with ServiceNow for incident, problem, and change management. Strong understanding of cloud infrastructure, virtualisation (VMware), and hybrid environments. Knowledge of web server configurations, deployments, and troubleshooting. Excellent communication, analytical, and problem-solving skills. Familiarity with monitoring tools (DataDog, Grafana, Splunk) and alert management. Willingness to work in rotational shifts, including nights and weekend Where we’re going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it’s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com
Posted 3 weeks ago
7.0 - 12.0 years
15 - 30 Lacs
Hyderabad
Hybrid
Dear Candidate, We are looking for Python development with strong AWS and kubernetes. Kindly find below details. Location: Hyderabad Notice period: Immediate to 15 days Interested candidate with suitable skillset kindly share your resume to Ybalakrishnan@sonata-software.com Backend & API Development: - Architect and develop high-performance, scalable backend services using Python Lead the design and implementation of event-driven and serverless architectures with AWS Lambda, Step Functions, SNS, and SQS - Develop and integrate secure APIs with third-party services (Salesforce API, OpenAI API, PagerDuty) - Optimize DynamoDB and cloud data storage for scalability and cost efficiencyFrontend & UI Development: - Develop modern, scalable front-end applications using React and Retool - Ensure UI/UX best practices for web applications catering to multiple teams- Guide engineers on performance optimization techniques for front-end applications Cloud, DevOps & Infrastructure: - Design and manage Kubernetes-based deployments and Kube Cron Jobs for automated tasks- Implement CI/CD pipelines using Buildkite, Jenkins, and CircleCI - Ensure high availability and security across AWS CloudFront and infrastructure - Optimize cloud costs and performance through monitoring, logging, and alerting ( Datadog, PagerDuty ) Monitoring, Security & Best Practices: - Establish observability and monitoring best practices to maintain platform reliability- Implement security best practices across authentication, authorization, and data handling - Conduct code reviews, architecture discussions, and technical mentorship for junior engineers Collaboration & Leadership: - Work cross-functionally with multiple engineering squads to enhance core platform services- Act as a technical advisor , ensuring alignment with best practices in software development and cloud engineering - Lead discussions on platform evolution, technology selection, and innovation strategies Regards Yamini Balakrishnan
Posted 3 weeks ago
6.0 years
6 - 10 Lacs
Gurgaon
On-site
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities: Analyze and understand the functional and technical requirements Implement solutions aligned to the enterprise strategy leveraging strategic tools/technologies, patterns, processes Participate in Agile or Scrum development process Communicate effectively with other engineers and QA Setup of pro-active alerts and reports for Application availability and performance Monitoring Identify opportunities to fine-tune and optimize .Net based applications Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: B. Tech or equivalent 6+ years of experience working with .NET Technologies: C#, ASP.NET, MVC, Web API, WebServices 4+ years of experience with SQL Server, MYSQL, Oracle or other comparable RDMS database system 3+ years of experience with front-end technologies like Angular and React 3+ years with Data Modeling, T-SQL development, database performance monitoring and tuning using SQL Server, MYSQL, Oracle or other comparable RDMS databases 3+ years of experience with APIs / micro-services 2+ years of experience with CI/CD tools like Jenkins, GitHub Actions 2+ years of experience with code scanning and security tools for code vulnerability, code quality, secret scanning, penetration testing and threat modeling 2+ years of experience with unit testing frameworks Hands-on development experience with management and implementation of APIs and microservices Experience with complex development patterns, particularly around extending/enhancing current portal capabilities Preferred Qualifications: Bachelor’s degree in computer science or related field Experience in the Healthcare industry Experience with authorization frameworks like oAuth 2.0, SAML or OpenID Connect Experience with APM tools like Datadog, Dynatrace, Splunk Experience with NoSQL database like MongoDB, DynamoDB Experience with Linux or Unix platform Experience with RabbitMQ Experience with Redis Experience with event steaming platforms such as Kafka Experience with Azure DevOps, GitHub action Knowledge of computing concepts including API design, creating, fault tolerance, available and scalable distributed systems, multithreaded programming, performance tuning, and security Proven excellent problem-solving skills At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
Posted 3 weeks ago
5.0 years
0 Lacs
Hyderābād
On-site
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Infrastructure Architects are the key link between Kyndryl and our clients. You’re in a technical leadership role, uniting and guiding stakeholders from clients, governance, and project executives to delivery and sometimes even the vendors who work with the client. You’ll be there from the start of a project — understanding what’s needed and figuring out the best technical solution. And you’ll be there at the finish, delivering the right product on time and within budget. As an Infrastructure Architect, you’ll draw upon the full breadth of your talent and experience. This is a technical leadership role, so we want you to bring your vision, knowledge, and leadership to each project. To the client, you’re the subject matter expert – consulting early, gathering inputs, understanding what they need from our solution. You define what Kyndryl can do to meet this solution. You design the best solution for the job. And finally, you’re the tech leader for implementation. At Kyndryl we support all major cloud platforms, so you’ll get the chance to use everything you know – and then some. You’ll also become expert at knowing when and how to call on other SMEs outside your wheelhouse. Thinking your way around pre-existing limitations will grow your creativity and flexibility. You’ll learn a lot here, and if you want to work toward certifications there are plenty of opportunities.The rewards for all this are many. You’ll get to influence, create, and deliver something from start to finish. You will have the power to delight our clients. Your future at Kyndryl This role opens the door to many career paths, both vertical and horizontal, and there may be opportunity to travel. It’s a great chance for database administrators or other techs to break into the cloud. It’s also a solid path to become enterprise or chief architect or a distinguished engineer! Whatever you see for yourself, you’ll find the opportunity here. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Experience: 5+ years Hands-on experience in cloud infrastructure setup, management, and optimization across Azure and AWS, including multi-account/subscription environments. Expertise in Infrastructure as Code (IaC) using Terraform, Bicep, and CloudFormation to provision and manage scalable cloud environments. Proficiency in CI/CD tools such as GitHub Actions, GitLab CI/CD, and Azure DevOps Pipelines, with strong understanding of pipeline design, artifacts, and release strategies. Strong scripting skills in Python, PowerShell, and Bash for automation, integration, and task orchestration. Experience with event-driven compute and serverless technologies, especially Azure Functions and AWS Lambda, for automation and microservices implementation. Good understanding of RESTful APIs and integration patterns, with practical experience in building and consuming APIs for automation, monitoring, and data flow. Working knowledge of containerization and orchestration tools like Docker and Kubernetes (AKS/EKS), with understanding of deployment, scaling, and monitoring. Proficiency in YAML and JSON for configuration management, deployment definitions, and data serialization in IaC and CI/CD contexts. Deep understanding of DevOps principles and practices, including shift-left testing, GitOps, infrastructure automation, and feedback loops. Experience with secret management tools such as Azure Key Vault, AWS Secrets Manager, and integration with pipelines and workloads. Strong analytical and troubleshooting skills to diagnose and resolve infrastructure, deployment, and performance issues across complex cloud environments. Excellent verbal and written communication skills, with the ability to collaborate effectively with cross-functional teams, business stakeholders, and engineering leaders. Team-oriented mindset, with a focus on shared ownership, collaborative problem-solving, and knowledge sharing. Continuous learning attitude, with a strong interest in staying updated with the latest cloud technologies, industry trends, and platform innovations. Preferred Technical and Professional Experience: Experience managing and optimizing multi-cloud environments, including resource governance, policy enforcement, and workload placement strategies. In-depth knowledge of serverless architecture, leveraging services like Azure Functions, AWS Lambda, Event Grid, and Step Functions for scalable and cost-efficient solutions. Familiarity with API gateway services, such as Azure API Management and AWS API Gateway, including securing, versioning, and monitoring APIs. Knowledge of cloud cost optimization tools and techniques, including Azure Cost Management, AWS Cost Explorer, budgets, reservations, and third-party FinOps tools. Exposure to Infrastructure Monitoring & Observability tools like Azure Monitor, AWS CloudWatch, Prometheus, Grafana, and Datadog. Understanding of cloud governance frameworks, including Azure Policy, AWS Config, Blueprints, and enterprise-scale landing zones. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
Posted 3 weeks ago
5.0 years
3 - 8 Lacs
Hyderābād
On-site
Role: Senior DevOps Engineer Experience: 5+ years Location: Hyderabad / Coimbatore / Gurgaon Key Responsibilities: Maintain and evolve Terraform modules across core infrastructure services. Enhance GitHub Actions and GitLab CI pipelines with policy-as-code integrations. Automate Kubernetes secret management; transition from shared init containers to native mechanisms. Review, deploy, and manage Helm charts for service releases; own rollback reliability. Track and resolve environment drift; automate consistency checks across staging/production. Drive incident response tooling using Datadog and PagerDuty; actively participate in post-incident reviews. Assist with cost-optimization initiatives through ongoing resource sizing reviews. Implement and monitor SLA/SLO targets for critical services to ensure operational excellence. Skill Requirements: We encourage candidates with a strong foundational understanding and a willingness to grow-even if not all skills are met. Must-Have: Minimum 5 years of hands-on experience in DevOps or Platform Engineering roles. Deep expertise in Terraform, Terraform Cloud, and modular infrastructure design. Production experience managing Kubernetes clusters, preferably on Google Kubernetes Engine (GKE). Strong knowledge of CI/CD automation using GitHub Actions, ArgoCD, and Helm. Experience securing cloud-native environments using Google Secret Manager or HashiCorp Vault. Hands-on expertise in observability tooling (especially Datadog). Solid grasp of GCP networking, container workload security, and service configurations. Demonstrated ability to lead infrastructure initiatives and work cross-functionally on roadmap delivery. Desirable: Experience with GitOps and automated infrastructure policy enforcement. Familiarity with service mesh, workload identity, and multi-cluster deployments. Background in building DevOps functions or maturing legacy cloud/on-prem environments. Tools & Expectations: IaC - Terraform / Terraform Cloud – Maintain reusable infra components, handle drift/versioning across workspaces. CI/CD - GitHub / GitLab / GitHub Actions – Build secure pipelines, create reusable workflows, integrate scanning tools. App Packaging - Helm – Manage structured app packaging, configure upgrades and rollback strategies. Kubernetes - GKE – Operate core workloads, enforce RBAC, quotas, monitor pod lifecycles. Secrets - Google Secret Manager / Kubernetes Secrets – Automate sync, monitor access, enforce namespace boundaries. Observability - Datadog / PagerDuty – Implement alerting, support incident response and escalation mapping. Ingress & DNS - Cloudflare / DNS / WAF – Manage exposure policies and ingress routing via IaC. Security & Quality - Snyk / SonarQube / Wiz – Define thresholds, enforce secure and high quality deployments.
Posted 3 weeks ago
6.0 - 10.0 years
5 - 8 Lacs
Bengaluru
On-site
As an employee at Thomson Reuters, you will play a role in shaping and leading the global knowledge economy. Our technology drives global markets and helps professionals around the world make decisions that matter. As the world’s leading provider of intelligent information, we want your unique perspective to create the solutions that advance our business—and your career. Our Service Management function is transforming into a truly global, data and standards-driven organization, employing best-in-class tools and practices across all disciplines of Technology Operations. About the Role: In this opportunity as Senior Service Reliability Engineer - Global Command Center, you will: Run the production environment by monitoring availability and taking a holistic view of system health. Build software and systems to manage platform infrastructure and applications Improve reliability, quality, and time-to-market of our suite of software solutions Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating to continually improve. Provide primary operational support and engineering for multiple large distributed software applications. About You: You're fit for the role of Senior Service Reliability Engineer - Global Command Center, if your background includes: 6 - 10 years of experience. Good understanding of Unix/Linux, Windows administration Experience in working on any public cloud like AWS, Azure Proficiency in the following general areas: Java (Java 1.7/Java 1.8), Javascript, Python, Jenkins, MSTFS/ADO and/or Github experience providing technical support to Enterprise networks. Good understanding of database technologies Programming/Scripting languages such as Python, Perl,Powershell, Java / J2EE. Experience working with logging tools (ex- Logstash and/or Kibana) and monitoring tools like Datadog Security. Hands on experience in implementing an DevOps pipeline using Jenkins and the AWS CI / CD tool sets. A proactive approach to spotting problems, areas for improvement, and performance bottlenecks. #LI-VGA1 What’s in it For You? Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.
Posted 3 weeks ago
5.0 years
5 - 7 Lacs
Bengaluru
On-site
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Infrastructure Specialists at Kyndryl are project-based subject matter experts in all things infrastructure – good at providing analysis, documenting and diagraming work for hand-off, offering timely solutions, and generally “figuring it out.” This is a hands-on role where your feel for the interaction between a system and its environment will be invaluable to every one of your clients. There are two halves to this role: First, contributing to current projects where you analyze problems and tech issues, offer solutions, and test, modify, automate, and integrate systems. And second, long-range strategic planning of IT infrastructure and operational execution. This role isn’t specific to any one platform, so you’ll need a good feel for all of them. And because of this, you’ll experience variety and growth at Kyndryl that you won’t find anywhere else. You’ll be involved early to offer solutions, help decide whether something can be done, and identify the technical and timeline risks up front. This means dealing with both client expectations and internal challenges – in other words, there are plenty of opportunities to make a difference, and a lot of people will witness your contributions. In fact, a frequent sign of success for our Infrastructure Specialists is when clients come back to us and ask for the same person by name. That’s the kind of impact you can have! AppDynamics Architecture: Demonstrate in-depth knowledge of all AppDynamics components including Controller, Agents, Events Service, Analytics, Database Agents, Infrastructure Agents, and End User Monitoring. Agent Deployment & Configuration: Hands-on deployment and configuration of AppDynamics agents across middleware, application servers, databases, and operating systems. Customize agent settings for optimal performance and coverage. Business Transaction Discovery & Configuration: Identify critical application workflows, configure entry points, and fine-tune auto-discovery to define effective Business Transactions within AppDynamics. Health Rules and Policies: Define and manage Health Rules, baselines, and policies tailored to application-specific behaviors. Translate existing IT monitoring rules (e.g., ITM) into AppDynamics-based logic. API and Tool Integrations: Use AppDynamics REST APIs for automation, data extraction, and seamless integration with ITSM tools (e.g., ServiceNow), CI/CD pipelines, and alerting/notification systems. Analytics and Cognition Engine: Leverage AppDynamics Analytics and Cognition Engine for advanced root cause analysis, anomaly detection, and generating actionable insights from application telemetry. This is a project-based role where you’ll enjoy deep involvement throughout the lifespan of a project, as well as the chance to work closely with Architects, Technicians, and PMs. Whatever your current level of tech savvy or where you want your career to lead, you’ll find the right opportunities and a buddy to support your growth. Boredom? Trust us, that won’t be an issue. Your future at Kyndryl There are lots of opportunities to gain certification and qualifications on the job, and you’ll continuously grow as a Cloud Hyperscaler. Many of our Infrastructure Specialists are on a path toward becoming either an Architect or Distinguished Engineer, and there are opportunities at every skill level to grow in either of these directions. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Experience: 5+ years of experience in Application Performance Monitoring (APM), with 3+ years specific to AppDynamics. Strong hands-on experience deploying and managing AppDynamics agents (Java, .NET, Node.js, PHP, Database, and Machine Agents). Proven expertise in Business Transaction configuration and performance baselining. Deep understanding of AppDynamics Health Rules, alert policies, dashboards, and workflows. Experience with scripting and using AppDynamics REST APIs for automation and integration. Strong knowledge of enterprise application architectures (multi-tier web apps, microservices, containers). Experience integrating AppDynamics with ITSM platforms (e.g., ServiceNow) and CI/CD tools (e.g., Jenkins). Proficient in analyzing metrics, logs, and events for root cause diagnosis. Preferred Technical and Professional Experience: Exposure to other APM tools like Dynatrace, New Relic, or Datadog. Experience with container orchestration platforms (Kubernetes, OpenShift) and monitoring Kubernetes-based applications using AppDynamics Cluster Agent. Familiarity with AppDynamics Synthetic Monitoring and End User Monitoring (EUM). Experience working in agile environments with DevOps practices. Certification in AppDynamics (e.g., AppDynamics Certified Implementation Professional) is a plus. Knowledge of common middleware (WebLogic, Tomcat, JBoss), and databases (Oracle, SQL Server, MongoDB, etc.). Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
Posted 3 weeks ago
1.0 years
0 Lacs
India
Remote
In the minute it takes you to read this job description, Bluecore has launched over 100,000 individually personalized marketing campaigns for our retail ecommerce customers! Job Title: Product Support Engineer (PSE) Job Title: Product Support Engineer (PSE) Location: Remote About Us At Bluecore, we are revolutionizing the digital marketing space. As a Product Support Engineer (PSE), you will help our customers optimize their use of our platform by resolving technical issues, setting up campaigns, and ensuring they get the most value from the tools and features we offer.Who You Are: Pride yourself on a job well done. You take ownership of the task at hand, ensuring you deliver accurate and effective solutions every time. Collaborative and empathetic. You put others first and commit to the right solution, not just your own. Disciplined curiosity. When something’s unclear, you dig deep — asking the right questions and expanding your technical understanding. Customer-focused. You communicate clearly, understand what matters to our customers, and build confidence with every interaction. Proactive and adaptable. You identify patterns, get ahead of issues, and are comfortable working in a 24x7 shift culture. What You’ll Do Client Support & Troubleshooting: Provide expert support for clients using Bluecore and tools like BigQuery, Datadog, and Looker. Investigate technical issues with a data-driven mindset. Campaign Management: Assist in configuring, optimizing, and debugging email/SMS campaigns — including segmentation, automation, and delivery issues. Problem Resolution: Triage issues across data pipelines, templates, and configurations — and work with internal teams to ensure swift resolution. Collaboration & Knowledge Sharing: Partner with Engineering, Product, and Technical Support teams; document findings; share patterns; and help improve internal processes. Scripting & Automation: Leverage Python and JavaScript (as needed) to debug issues, validate data, or create lightweight internal tools that streamline support operations. Continuous Learning: Stay sharp with SQL, build knowledge in our tech stack, and contribute to internal knowledge bases and team growth. Qualifications 1+ years in product support, technical support, or related roles (preferably SaaS, eCommerce, or digital marketing environments). Working knowledge of Python, JavaScript, and SQL is required. Hands-on experience with tools like BigQuery, Looker, Datadog, or similar platforms. Strong technical troubleshooting skills in a customer-facing role. Excellent written and verbal communication skills — able to simplify complex technical concepts. Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience). Comfortable with a 24x7 shift culture. Why Join Us? Work with cutting-edge tools and technologies in the eCommerce and digital marketing space. Competitive salary and benefits. A collaborative, innovative team culture where your contributions make a direct impact. Opportunities for continuous learning and growth. More About Us Bluecore is a multi-channel personalization platform that gives retailers a competitive advantage in a digital-first world. Unlike systems built for mass marketing and a physical-first world, Bluecore unifies shopper and product data in a single platform, and using easy-to-deploy predictive models, activates welcomed one-to-one experiences at the speed and scale of digital. Through Bluecore’s dynamic shopper and product matching, brands can personalize 100% of communications delivered to consumers through their shopping experiences, anywhere . This Comes To Life In Three Core Product Lines Bluecore Communicate™ a modern email service provider (ESP) + SMS Bluecore Site™ an onsite capture and personalization product Bluecore Advertise™ a paid media product At Bluecore we believe in encouraging an inclusive environment in which employees feel encouraged to share their unique perspectives, demonstrate their strengths, and act authentically. We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences. Bluecore is a proud equal opportunity employer. We are committed to fair hiring practices and to building a welcoming environment for all team members. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, familial status or veteran status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Posted 3 weeks ago
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