Sales Development Representative -Founding SDR Office Location: Bangalore On-site-US Time Zone(3PM - 12AM) About Unifize: At Unifize , were building a SaaS platform that revolutionises process efficiency for product development, quality, and operations teams in ISO and FDA-regulated companies, especially in manufacturing and life science industries. By integrating communication, data, documents, and workflows into a chat-based, configurable platform, we help our customers deliver better products on time, on budget, and with reduced risk. Please review: Case studies and testimonials from customers who talk extensively about their transformational experience using Unifize. Platform page that explores the various pioneering platform features About us , which includes a questionable piece of amateur dramatics by the founders. Role Overview: Were looking for a proactive and ambitious Sales Development Representative (SDR) to help us build a strong top-of-funnel pipeline. Youll own outreach to targeted accounts, drive conversations with key decision-makers, and work closely with sales and marketing teams to move high-quality opportunities through the pipeline. This role is ideal for someone experienced in account-based sales development who thrives on strategic prospecting, uses data-driven insights, and wants to grow in a fast-paced SaaS environment. Responsibilities: Pipeline Generation: Consistently generate qualified opportunities from net new accounts on a monthly basis Account & Persona Targeting: Identify key accounts and decision-makers across relevant segments Account Research: Track public sources and intent signals to find high-fit accounts Segment Ownership: Become a subject matter expert (SME) for assigned segments, deeply understanding their needs and workflows Marketing Collaboration: Share market intelligence and feedback with the marketing team to align on signals and refine targeting Pipeline Quality: Focus on bringing in high ACV potential accounts to our pipeline that are aligned with our ICP Qualifications: A passion for technology and software sales 2+ years of experience as an SDR, preferably in the SAAS industry. Able to work from our Office in Bangalore in US timings. Experience working with CRM systems, Salesforce Must have sold high-ACV B2B SaaS products into the US market Hands-on experience with sales engagement platforms like Outreach or SalesLoft Strong proficiency with prospecting tools like ZoomInfo , Apollo , or similar Prior experience in Account-Based Sales – non-negotiable Expertise in identifying and prospecting new accounts, and the ability to move on them with a hunter’s mentality. Resilient and capable of failing forward on an ongoing basis, documenting the pain points and strategising solutions. Excellent English written and verbal communication skills, as well as strong presentation and negotiation skills Ability to develop strong, long-lasting relationships (both internal and external), A sense of urgency and the ability to manage time and prioritise tasks Resourcefulness and results-driven operating style Collaborative and coachable mindset - you should be excited about continuously improving your skills and impact You’re a self-starter capable of bringing ideas and strategies to the table. You value independence and will be successful with little supervision.

Job Title: Growth Marketer – B2B SaaS Location: Bangalore, India Compensation: ₹8-12 LPA About Unifize At Unifize, we’re building a SaaS platform that revolutionises process efficiency for product development, quality, and operations teams in ISO and FDA regulated companies, especially in the medical device, pharmaceutical, nutritional supplement, and cosmetics industries. By integrating communication, data, documents, and workflows into a single source of truth, we help our customers deliver better products on time, on budget, and with reduced risk. Please review: Case studies and testimonials from customers, who talk extensively about their transformational experience using Unifize. Platform page that explores the various pioneering platform features About us, which includes a questionable piece of amateur dramatics by the founders. The Role We are hiring a Growth Marketer to take full ownership of multichannel GTM execution, build scalable systems, and drive KPI-driven growth across the sales and marketing funnel. This is a high-impact, high-ownership role that’s ideal for someone who thrives in fast-paced environments, is data-obsessed, and excels at bringing structure to ambiguity. Responsibilities Channel Ownership & Campaign Execution Lead the execution of PPC, PPL, outbound, and inbound campaigns Coordinate campaign workflows including landing pages, assets, automation sequences, and tracking Design and run experiments across channels to uplift acquisition and conversion KPIs KPI Monitoring & Optimization Track funnel performance metrics (MQL–SQL conversion, pipeline velocity, CAC) Identify bottlenecks and optimization opportunities using data-driven insights Build dashboards and automate performance reporting for the Sales and Marketing teams Feedback Loops & Cross-Team Collaboration Act as the bridge between Sales, Marketing, and Product teams Own the marketing-to-sales handoff and lead qualification process Establish feedback loops to align messaging, targeting, and GTM initiatives with real-time sales insights Systems, Automation & Process Building Manage CRM and campaign tools like HubSpot, GA4, and attribution systems Set up lead scoring, reporting frameworks, and qualification workflows Ensure data hygiene and system scalability to support performance visibility You’re a Great Fit If You… Have 2–3 years of experience in Growth Ops, or B2B SaaS Marketing Ops Are highly analytical and self-driven, with a strong inclination toward data and experimentation Are familiar with CRM and automation tools (Salesforce, GA4, Account Identification tools, etc.) Experience with PPC channels like LinkedIn, Gartner, and Google Experience with Sales Engagement tools like Salesloft, Outreach, etc. Thrive in cross-functional settings and can work independently in fast-paced environments Enjoy building scalable processes from scratch and iterating continuously Bonus Points Hands-on experience with SQL, funnel analytics, and attribution tracking Familiarity with Zapier, Notion, Google Data Studio, or other automation and no-code tools Prior experience in early-stage SaaS startups or GTM teams Why This Role is Unique You’ll be at the heart of our growth engine—strategizing, executing, and optimizing at the intersection of Sales, Marketing, and Product. This is a rare opportunity to build foundational systems and drive experimentation at a fast-growing SaaS company.

UI/UX Designer (B2B SaaS) Job Location: Bangalore, India Compensation: 8,00,000 - 15,00,000 About Unifize: At Unifize, we are revolutionizing the way life science and manufacturing companies manage processes and communication to innovate. Our eQMS SaaS platform accelerates product development and process innovation. In a world where changing regulatory environments, market competition, customer demands, and technological advancements are constants, Unifize provides the solution to overcome both internal and external constraints that hinder progress. Please review our extensive case studies and testimonials from customers, who talk about how Unifize is differentiated in the following four key areas: No code process builder Intuitive, chat-based collaboration Low code automation Artificial Intelligence You should also check out our medical device landing page as well, including the overview video to get a sense of what we do. Role Overview We are looking for a talented UI/UX Designer with 1-3 years of experience in designing Web and Mobile Applications. The ideal candidate will be passionate about creating intuitive, visually appealing, and user-friendly interfaces that drive engagement and efficiency in a B2B SaaS environment. Responsibilities Prototype & Design: Create click-through prototypes in Figma for marketing, UX discussions, and usability testing. UI/UX Development: Design high-fidelity wireframes, screens, and user flows based on stakeholder inputs. Collaboration with Engineers: Work closely with the front-end development team to ensure proper implementation of designs, answer queries, and provide feedback. Design System Management: Maintain and evolve the visual style guide, UI components, and brand assets. User Experience Optimization: Identify and resolve UX issues, suggesting improvements to enhance user satisfaction. User Research & Testing: Participate in UX discussions, user studies, and feedback sessions to continuously improve our product. Marketing Support: Occasionally create visuals for presentations and marketing materials. Requirements Degree in creative design / industrial design / or user experience 1-3 years of UI experience on Web and Mobile Applications Strong portfolio to be presented and defended during the interview Have basic drawing/illustration skills Hands-on experience creating Screens and High Fidelity Wireframes (from wireframes/sketches) Experience using Figma including components, open-source libraries, and auto-sizing. Experience with design systems a plus Creative ideas with a problem-solving mindset Experience working in an agile development process Be open to receiving objective criticism and improving upon it Be open to iterating on different versions of a screen

Case studies and testimonials from customers who talk extensively about their transformational experience using Unifize. Platform page that explores the various pioneering platform features About us , which includes a questionable piece of amateur dramatics by the founders. Who Are You: A detail-oriented professional with a strong sense of ownership and accountability. Someone dependable and collaborative, actively contributing to daily finance operations. A curious learner with a genuine interest in tax, accounting, and compliance. Someone eager to work in a fast-paced startup environment and committed to maintaining clean, audit-ready records. Roles & Responsibilities: Maintain day-to-day bookkeeping and ledger entries, including accounts receivable/payable, journal entries, employee advances, and expense reimbursements. Prepare GST workings, perform input credit reconciliations, and assist with monthly/quarterly filings. Prepare monthly TDS workings (for both salary and vendor payments), generate challans, and support return filings. Conduct daily bank reconciliations and maintain cash and bank books. Create and manage daily compliance and payment/receivable calendars to ensure timely execution of deliverables. Support payroll processing by collating inputs, mapping statutory requirements, and coordinating disbursements. Track and report on receivables and payables in coordination with internal stakeholders. Assist with audit documentation and respond to queries during internal and external reviews. Collaborate with the Admin Officer as needed on administrative and compliance-related tasks Own the vendor onboarding process including documentation handling, contract management, and compliance checks. Coordinate workspace setup, welcome kits, and rental laptop assignment for new hires; maintain a register of IT assets and employee access rights. Oversee offboarding processes, ensuring proper revocation of access and recovery of all issued assets. Requirements: Bachelors in Commerce/Business Management or CA Inter 2-4 years of hands-on accounting experience Strong working knowledge, preferably in Zoho bookkeeping software Proficiency in English - we are a US-India team, and clear communication is essential

Case studies and testimonials from customers who talk extensively about their transformational experience using Unifize. Platform page that explores the various pioneering platform features About us , which includes a questionable piece of amateur dramatics by the founders. Who Are You: A highly organized, dependable individual with a proactive and solution-oriented mindset. Comfortable working on-site in a dynamic, fast-paced environment while coordinating effectively across multiple teams. Someone who is skilled in managing physical and digital assets, maintaining access rights, and supporting compliance and audit readiness. Roles & Responsibilities: Manage daily office operations, including procurement of supplies, food & beverages, and staff utilities. Oversee smooth day-to-day functioning of the office, including asset tracking and facilities management. Coordinate with housekeeping staff, building security, and external service providers (e.g., maintenance, Wi-Fi repairs) to ensure uninterrupted office upkeep. Supervise office support staff and ensure a clean, organized, and functional workspace. Own the vendor onboarding process including documentation handling, contract management, and compliance checks. Maintain and regularly update a database of active vendors and service-level agreements; liaise with vendors for timely service delivery. Coordinate workspace setup, welcome kits, and rental laptop assignment for new hires; maintain a register of IT assets and employee access rights. Oversee offboarding processes, ensuring proper revocation of access and recovery of all issued assets. Conduct standard induction/orientation sessions for new employees in collaboration with HR, Finance, and Tech teams. Draft, maintain, and update internal policies (e.g., hardware usage, privacy, onboarding, remote work) and organize documentation for audits and compliance reviews, to be reviewed by the Compliance team. Requirements: Bachelors in any field Experience : 1-3 years Proficient in English- Strong command of written English with experience drafting clear and concise documentation

Case studies and testimonials from customers who talk extensively about their transformational experience using Unifize. Platform page that explores the various pioneering platform features About us , which includes a questionable piece of amateur dramatics by the founders. Role Overview: This role is for a CA who will be based in our office in Indiranagar, Bangalore on a full-time basis. This is not a remote position. You will report to the Finance lead and will interact with other members of the founding & leadership team. This is an opportunity for someone who wants to be part of the startup ecosystem and whos willing to do what it takes, including dealing with and enjoying the uncertainty. There will be no training process. You will have to figure things out on your own and be resourceful. Who Are You: A positive team player, ready to contribute to a collaborative environment. Someone who takes full ownership and responsibility without waiting to be told proactive, dependable, and driven by accountability. Open-minded and eager to learn new domains, whether in compliance, accounting, or global regulatory frameworks. Futuristic in thinking you consider long-term organizational growth and strive to build scalable, audit-ready processes. Accounts / Statutory Responsibilities Review and oversee daily bookkeeping and ledger management Handle GST workings, return preparation, and coordination for filing Manage TDS computations, return filings, and Form 26AS reconciliation Oversee ROC filings (MGT-7, AOC-4, etc.), director KYC, and statutory registers Support internal financial audits, preparation for statutory audits, and due diligence processes Track and maintain statutory calendars and ensure timely filings Coordinate with payroll processors to ensure compliance with PF/ESI/labor regulations Compliance Responsibilities Support documentation and implementation efforts for GDPR, HIPAA, SOC 2, ISO 27001, ISO 9001, NIST 800- 171A / CMMC Draft, update, and maintain compliance policies (data protection, access control, privacy, etc.) Collaborate with engineering and legal teams on technical and contractual compliance controls Conduct internal audits and gap analyses for compliance readiness Oversee vendor compliance (DPAs, ISO/SOC2 certifications, etc.) Maintain digital records for audit readiness and certification trails Requirements First pass CA with 0-1 years of experience (Training of Minimum 2 years) Proactive, detail-oriented, and capable of managing multiple statutory timelines Proficient in English- Strong command of written English with experience drafting clear and concise documentation

Title - Video Editor Location: In Office, Bangalore Type: Full-Time About Unifize: At Unifize, we are revolutionizing the way life science and manufacturing companies manage processes and communication to innovate. Our eQMS SaaS platform accelerates product development and process innovation. In a world where changing regulatory environments, market competition, customer demands, and technological advancements are constants, Unifize provides the solution to overcome both internal and external constraints that hinder progress. Please review our extensive case studies and testimonials from customers, who talk about how Unifize is differentiated in the following four key areas: No code process builder Intuitive, chat-based collaboration Low-code automation Artificial Intelligence You should also check out our medical device landing page as well, including the overview video to get a sense of what we do. Role and Responsibilities: Unifize is at the forefront of transforming how Content works for Marketing B2B SaaS. This is your opportunity to be a part of some industry-first experiments in the domain, which guarantees you creative liberty while driving you towards becoming a process-driven professional in your career. We expect you to: Produce visually engaging, on-brand content to support both inbound and outbound marketing efforts. Employ generative AI tools such as ChatGPT and Midjourney for innovative experimentation in content creation. Organize and manage projects, outputs, and processes with systematic efficiency. Own the entire video production cycle, from pre-production planning, scripting, and storyboarding, through filming or animation, to editing and post-production. Regularly refresh the content library with new components, templates, and best practices pertinent to the product updates and customer needs. Explore innovative content formats, including webinars, animated explainers, and podcasts, to expand audience engagement. You should know: Should be savvy with Adobe Creative Cloud tools like Premiere Pro, After Effects, Photoshop, Illustrator, and Audition. Use Figma for teamwork on designs and storyboards. Efficiently incorporate assets and templates from platforms like Envato Elements, Epidemic Sound, Freepik, and Noun Project to enhance your creative output. Operate DSLR cameras in Manual mode to achieve standardized video quality and creative control over filming. Develop proficiency in understanding and interpreting US/UK English accents to ensure clear communication and effective content localization.

Title: Customer Success Operations Manager Location: In Office, Bangalore Type: Full-Time About Unifize: At Unifize, we are revolutionizing the way life science and manufacturing companies manage processes and communication to innovate. Our eQMS SaaS platform accelerates product development and process innovation. In a world where changing regulatory environments, market competition, customer demands, and technological advancements are constants, Unifize provides the solution to overcome both internal and external constraints that hinder progress. Please review our extensive case studies and testimonials from customers, who talk about how Unifize is differentiated in the following four key areas: No code process builder Intuitive, chat-based collaboration Low-code automation Artificial Intelligence You should also check out our medical device landing page as well, including the overview video, to get a sense of what we do. Role Overview We are seeking a Founders' Office - Customer Success Operations to establish and lead the foundation of our Customer Success (CS) operations. This role will be critical in designing scalable processes, ensuring clean and reliable data, generating meaningful insights through metrics, and executing structured business reviews like QBRs (Quarterly Business Reviews) and MBRs (Monthly Business Reviews). If you're someone who thrives on operational excellence, enjoys solving problems through structured thinking, and wants to enable CS teams to be more impactful, we'd love to hear from you. Key Responsibilities Develop and Optimize Customer Success Processes: Establish core CS workflows such as onboarding, renewals, and business review cadences. Collaborate closely with cross-functional teams—including GTM, Product, and Implementation—to document and align the customer lifecycle Ensure Data Accuracy and Integrity: Create, maintain, and enforce clean, reliable data across CRMs, CS tools, and internal dashboards. Enable accurate tracking of customer accounts, engagement levels, and product usage metrics Define and Report on Key Metrics: Identify, track, and report critical performance indicators, including churn rates, CSAT scores, onboarding metrics, upsell opportunities, and product adoption. Build insightful dashboards for the CS, Product, and Leadership teams and provide data-driven recommendations Manage Business Reviews (QBRs/MBRs): Own the roadmap and execution of customer business reviews. Analyze account data, prepare presentation material, and coordinate across stakeholders to ensure impactful engagements Monitor and Improve Customer Health: Develop and refine customer health scoring models. Proactively identify at-risk accounts, surface trends, and collaborate with Customer Success Managers to plan and execute intervention strategies Lead Projects Across the Customer Lifecycle: Act as the operational anchor for strategic projects that enhance customer experience across all lifecycle stages—from onboarding to renewal and expansion Who You Are You bring 2+ years of experience in Customer Success Operations, Revenue Operations, or a similar analytical, cross-functional role You are proficient with Salesforce or equivalent CRMs and are comfortable navigating CS platforms and reporting tools You have a background in B2B roles, ideally with exposure to both Account Management and Customer Success You demonstrate exceptional attention to detail, with strong analytical thinking and a clear, concise communication style You thrive in a fast-paced, startup environment and are effective working across diverse functions Bonus: Prior experience in SaaS, compliance, life sciences, or manufacturing domains Why Join Unifize? Take ownership of building a critical operations function from the ground up Work with a high-growth, mission-driven team tackling the broken state of operational communication in regulated industries Operate at the intersection of AI, quality, compliance, and innovation, where your work directly impacts real-world outcomes Collaborate with driven, kind, and talented individuals who value speed, clarity, accountability, and continuous improvement Show more Show less

Title - Video Editor Location: In Office, Bangalore Type: Full-Time About Unifize: At Unifize , we are revolutionizing the way life science and manufacturing companies manage processes and communication to innovate. Our eQMS SaaS platform accelerates product development and process innovation. In a world where changing regulatory environments, market competition, customer demands, and technological advancements are constants, Unifize provides the solution to overcome both internal and external constraints that hinder progress. Please review our extensive case studies and testimonials from customers, who talk about how Unifize is differentiated in the following four key areas: No code process builder Intuitive, chat-based collaboration Low-code automation Artificial Intelligence You should also check out our medical device landing page as well, including the overview video to get a sense of what we do. Role and Responsibilities: Unifize is at the forefront of transforming how Content works for Marketing B2B SaaS. This is your opportunity to be a part of some industry-first experiments in the domain, which guarantees you creative liberty while driving you towards becoming a process-driven professional in your career. We expect you to: Produce visually engaging, on-brand content to support both inbound and outbound marketing efforts. Employ generative AI tools such as ChatGPT and Midjourney for innovative experimentation in content creation. Organize and manage projects, outputs, and processes with systematic efficiency. Own the entire video production cycle, from pre-production planning, scripting, and storyboarding, through filming or animation, to editing and post-production. Regularly refresh the content library with new components, templates, and best practices pertinent to the product updates and customer needs. Explore innovative content formats, including webinars, animated explainers, and podcasts, to expand audience engagement. You should know: Should be savvy with Adobe Creative Cloud tools like Premiere Pro, After Effects, Photoshop, Illustrator, and Audition. Use Figma for teamwork on designs and storyboards. Efficiently incorporate assets and templates from platforms like Envato Elements, Epidemic Sound, Freepik, and Noun Project to enhance your creative output. Operate DSLR cameras in Manual mode to achieve standardized video quality and creative control over filming. Develop proficiency in understanding and interpreting US/UK English accents to ensure clear communication and effective content localization.

Title: Customer Success Operations Manager Location: In Office, Bangalore Type: Full-Time About Unifize: At Unifize, we are revolutionizing the way life science and manufacturing companies manage processes and communication to innovate. Our eQMS SaaS platform accelerates product development and process innovation. In a world where changing regulatory environments, market competition, customer demands, and technological advancements are constants, Unifize provides the solution to overcome both internal and external constraints that hinder progress. Please review our extensive case studies and testimonials from customers, who talk about how Unifize is differentiated in the following four key areas: No code process builder Intuitive, chat-based collaboration Low-code automation Artificial Intelligence You should also check out our medical device landing page as well, including the overview video, to get a sense of what we do. Role Overview We are seeking a Founders’ Office - Customer Success Operations to establish and lead the foundation of our Customer Success (CS) operations. This role will be critical in designing scalable processes, ensuring clean and reliable data, generating meaningful insights through metrics, and executing structured business reviews like QBRs (Quarterly Business Reviews) and MBRs (Monthly Business Reviews). If you’re someone who thrives on operational excellence, enjoys solving problems through structured thinking, and wants to enable CS teams to be more impactful, we’d love to hear from you. Key Responsibilities Develop and Optimize Customer Success Processes: Establish core CS workflows such as onboarding, renewals, and business review cadences. Collaborate closely with cross-functional teams—including GTM, Product, and Implementation—to document and align the customer lifecycle. Ensure Data Accuracy and Integrity: Create, maintain, and enforce clean, reliable data across CRMs, CS tools, and internal dashboards. Enable accurate tracking of customer accounts, engagement levels, and product usage metrics. Define and Report on Key Metrics: Identify, track, and report critical performance indicators, including churn rates, CSAT scores, onboarding metrics, upsell opportunities, and product adoption. Build insightful dashboards for the CS, Product, and Leadership teams and provide data-driven recommendations. Manage Business Reviews (QBRs/MBRs): Own the roadmap and execution of customer business reviews. Analyze account data, prepare presentation material, and coordinate across stakeholders to ensure impactful engagements. Monitor and Improve Customer Health: Develop and refine customer health scoring models. Proactively identify at-risk accounts, surface trends, and collaborate with Customer Success Managers to plan and execute intervention strategies. Lead Projects Across the Customer Lifecycle: Act as the operational anchor for strategic projects that enhance customer experience across all lifecycle stages—from onboarding to renewal and expansion. Who You Are You bring 2+ years of experience in Customer Success Operations, Revenue Operations, or a similar analytical, cross-functional role. You are proficient with Salesforce or equivalent CRMs and are comfortable navigating CS platforms and reporting tools. You have a background in B2B roles, ideally with exposure to both Account Management and Customer Success. You demonstrate exceptional attention to detail, with strong analytical thinking and a clear, concise communication style. You thrive in a fast-paced, startup environment and are effective working across diverse functions. Bonus: Prior experience in SaaS, compliance, life sciences, or manufacturing domains. Why Join Unifize? Take ownership of building a critical operations function from the ground up. Work with a high-growth, mission-driven team tackling the broken state of operational communication in regulated industries. Operate at the intersection of AI, quality, compliance, and innovation, where your work directly impacts real-world outcomes. Collaborate with driven, kind, and talented individuals who value speed, clarity, accountability, and continuous improvement.

Title: Customer Success Operations Manager Location: In Office, Bangalore Type: Full-Time About Unifize: At Unifize, we are revolutionizing the way life science and manufacturing companies manage processes and communication to innovate. Our eQMS SaaS platform accelerates product development and process innovation. In a world where changing regulatory environments, market competition, customer demands, and technological advancements are constants, Unifize provides the solution to overcome both internal and external constraints that hinder progress. Please review our extensive case studies and testimonials from customers, who talk about how Unifize is differentiated in the following four key areas: No code process builder Intuitive, chat-based collaboration Low-code automation Artificial Intelligence You should also check out our medical device landing page as well, including the overview video, to get a sense of what we do. Role Overview We are seeking a Founders’ Office - Customer Success Operations to establish and lead the foundation of our Customer Success (CS) operations. This role will be critical in designing scalable processes, ensuring clean and reliable data, generating meaningful insights through metrics, and executing structured business reviews like QBRs (Quarterly Business Reviews) and MBRs (Monthly Business Reviews). If you’re someone who thrives on operational excellence, enjoys solving problems through structured thinking, and wants to enable CS teams to be more impactful, we’d love to hear from you. Key Responsibilities Develop and Optimize Customer Success Processes: Establish core CS workflows such as onboarding, renewals, and business review cadences. Collaborate closely with cross-functional teams—including GTM, Product, and Implementation—to document and align the customer lifecycle. Ensure Data Accuracy and Integrity: Create, maintain, and enforce clean, reliable data across CRMs, CS tools, and internal dashboards. Enable accurate tracking of customer accounts, engagement levels, and product usage metrics. Define and Report on Key Metrics: Identify, track, and report critical performance indicators, including churn rates, CSAT scores, onboarding metrics, upsell opportunities, and product adoption. Build insightful dashboards for the CS, Product, and Leadership teams and provide data-driven recommendations. Manage Business Reviews (QBRs/MBRs): Own the roadmap and execution of customer business reviews. Analyze account data, prepare presentation material, and coordinate across stakeholders to ensure impactful engagements. Monitor and Improve Customer Health: Develop and refine customer health scoring models. Proactively identify at-risk accounts, surface trends, and collaborate with Customer Success Managers to plan and execute intervention strategies. Lead Projects Across the Customer Lifecycle: Act as the operational anchor for strategic projects that enhance customer experience across all lifecycle stages—from onboarding to renewal and expansion. Who You Are You bring 2+ years of experience in Customer Success Operations, Revenue Operations, or a similar analytical, cross-functional role. You are proficient with Salesforce or equivalent CRMs and are comfortable navigating CS platforms and reporting tools. You have a background in B2B roles, ideally with exposure to both Account Management and Customer Success. You demonstrate exceptional attention to detail, with strong analytical thinking and a clear, concise communication style. You thrive in a fast-paced, startup environment and are effective working across diverse functions. Bonus: Prior experience in SaaS, compliance, life sciences, or manufacturing domains. Why Join Unifize? Take ownership of building a critical operations function from the ground up. Work with a high-growth, mission-driven team tackling the broken state of operational communication in regulated industries. Operate at the intersection of AI, quality, compliance, and innovation, where your work directly impacts real-world outcomes. Collaborate with driven, kind, and talented individuals who value speed, clarity, accountability, and continuous improvement.

Job Location: Bangalore, India About Unifize: At Unifize, we are revolutionizing the way life science and manufacturing companies manage processes and communication to innovate. Our eQMS SaaS platform accelerates product development and process innovation. In a world where changing regulatory environments, market competition, customer demands, and technological advancements are constants, Unifize provides the solution to overcome both internal and external constraints that hinder progress. Please review our extensive case studies and testimonials from customers, who talk about how Unifize is differentiated in the following four key areas: No code process builder Intuitive, chat-based collaboration Low code automation Artificial Intelligence You should also check out our medical device landing page as well, including the overview video to get a sense of what we do. The Role: Our backend is powered by Clojure, a functional programming language that helps us maintain and support our own DSL. While we don't expect you to know Clojure beforehand, you'll be expected to pick it up. We believe in the power of functional programming and are excited to help you grow in this direction. We are looking for a programmer with solid fundamentals and comfortable with PostgreSQL. We need someone who is technically strong, has a good foundation in programming basics, is energetic, highly collaborative, and passionate about building great products. Responsibilities: Write clean, maintainable, and well-tested clojure code Write and maintain backend services using PostgreSQL and RESTful APIs Collaborate with the product team to plan and implement new features Work closely with front-end developers to ensure seamless integration Qualifications: Strong programming experience in at least one backend friendly language (Clojure, Golang, Python, Java, JavaScript, Ruby, etc.) Solid understanding of relational databases Experience with RESTful APIs Understanding of web application architecture Good to have: Experience with any functional programming language Knowledge of GraphQL Understanding of distributed systems concepts Prior experience with microservices architecture Show more Show less

Title: Customer Success Operations Manager Location: In Office, Bangalore Type: Full-Time About Unifize: At Unifize , we are revolutionizing the way life science and manufacturing companies manage processes and communication to innovate. Our eQMS SaaS platform accelerates product development and process innovation. In a world where changing regulatory environments, market competition, customer demands, and technological advancements are constants, Unifize provides the solution to overcome both internal and external constraints that hinder progress. Please review our extensive case studies and testimonials from customers, who talk about how Unifize is differentiated in the following four key areas: No code process builder Intuitive, chat-based collaboration Low-code automation Artificial Intelligence You should also check out our medical device landing page as well, including the overview video, to get a sense of what we do. Role Overview We are seeking a Founders Office - Customer Success Operations to establish and lead the foundation of our Customer Success (CS) operations. This role will be critical in designing scalable processes, ensuring clean and reliable data, generating meaningful insights through metrics, and executing structured business reviews like QBRs (Quarterly Business Reviews) and MBRs (Monthly Business Reviews). If you re someone who thrives on operational excellence, enjoys solving problems through structured thinking, and wants to enable CS teams to be more impactful, we d love to hear from you. Key Responsibilities Develop and Optimize Customer Success Processes: Establish core CS workflows such as onboarding, renewals, and business review cadences. Collaborate closely with cross-functional teams including GTM, Product, and Implementation to document and align the customer lifecycle. Ensure Data Accuracy and Integrity: Create, maintain, and enforce clean, reliable data across CRMs, CS tools, and internal dashboards. Enable accurate tracking of customer accounts, engagement levels, and product usage metrics. Define and Report on Key Metrics: Identify, track, and report critical performance indicators, including churn rates, CSAT scores, onboarding metrics, upsell opportunities, and product adoption. Build insightful dashboards for the CS, Product, and Leadership teams and provide data-driven recommendations. Manage Business Reviews (QBRs/MBRs): Own the roadmap and execution of customer business reviews. Analyze account data, prepare presentation material, and coordinate across stakeholders to ensure impactful engagements. Monitor and Improve Customer Health: Develop and refine customer health scoring models. Proactively identify at-risk accounts, surface trends, and collaborate with Customer Success Managers to plan and execute intervention strategies. Lead Projects Across the Customer Lifecycle: Act as the operational anchor for strategic projects that enhance customer experience across all lifecycle stages from onboarding to renewal and expansion. Who You Are You bring 2+ years of experience in Customer Success Operations, Revenue Operations, or a similar analytical, cross-functional role. You are proficient with Salesforce or equivalent CRMs and are comfortable navigating CS platforms and reporting tools. You have a background in B2B roles, ideally with exposure to both Account Management and Customer Success. You demonstrate exceptional attention to detail, with strong analytical thinking and a clear, concise communication style. You thrive in a fast-paced, startup environment and are effective working across diverse functions. Bonus: Prior experience in SaaS, compliance, life sciences, or manufacturing domains. Why Join Unifize? Take ownership of building a critical operations function from the ground up. Work with a high-growth, mission-driven team tackling the broken state of operational communication in regulated industries. Operate at the intersection of AI, quality, compliance, and innovation, where your work directly impacts real-world outcomes. Collaborate with driven, kind, and talented individuals who value speed, clarity, accountability, and continuous improvement.

Product Designer - B2B Enterprise SaaS Job Location: Bangalore, India About Unifize: At Unifize, we are revolutionizing the way life science and manufacturing companies manage processes and communication to innovate. Our eQMS SaaS platform accelerates product development and process innovation. In a world where changing regulatory environments, market competition, customer demands, and technological advancements are constants, Unifize provides the solution to overcome both internal and external constraints that hinder progress. Please review our extensive case studies and testimonials from customers, who talk about how Unifize is differentiated in the following four key areas: No code process builder Intuitive, chat-based collaboration Low-code automation Artificial Intelligence You should also check out our medical device landing page as well, including the overview video to get a sense of what we do. Role Overview We are looking for a talented UI/UX Designer with 1-3 years of experience in designing Web and Mobile Applications. The ideal candidate will be passionate about creating intuitive, visually appealing, and user-friendly interfaces that drive engagement and efficiency in a B2B SaaS environment. Responsibilities Prototype & Design: Create click-through prototypes in Figma for marketing, UX discussions, and usability testing. UI/UX Development: Design high-fidelity wireframes, screens, and user flows based on stakeholder inputs. Collaboration with Engineers: Work closely with the front-end development team to ensure proper implementation of designs, answer queries, and provide feedback. Design System Management: Maintain and evolve the visual style guide, UI components, and brand assets. User Experience Optimization: Identify and resolve UX issues, suggesting improvements to enhance user satisfaction. User Research & Testing: Participate in UX discussions, user studies, and feedback sessions to continuously improve our product. Marketing Support: Occasionally create visuals for presentations and marketing materials. Requirements Degree in creative design / industrial design / or user experience 1-3 years of UI experience on Web and Mobile Applications Strong portfolio to be presented and defended during the interview Have basic drawing/illustration skills Hands-on experience creating Screens and High Fidelity Wireframes (from wireframes/sketches) Experience using Figma including components, open-source libraries, and auto-sizing. Experience with design systems a plus Creative ideas with a problem-solving mindset Experience working in an agile development process Be open to receiving objective criticism and improving upon it Be open to iterating on different versions of a screen

Product Designer - B2B Enterprise SaaS Job Location: Bangalore, India About Unifize: At Unifize, we are revolutionizing the way life science and manufacturing companies manage processes and communication to innovate. Our eQMS SaaS platform accelerates product development and process innovation. In a world where changing regulatory environments, market competition, customer demands, and technological advancements are constants, Unifize provides the solution to overcome both internal and external constraints that hinder progress. Please review our extensive case studies and testimonials from customers, who talk about how Unifize is differentiated in the following four key areas: No code process builder Intuitive, chat-based collaboration Low-code automation Artificial Intelligence You should also check out our medical device landing page as well, including the overview video to get a sense of what we do. Role Overview We are looking for a talented UI/UX Designer with 1-3 years of experience in designing Web and Mobile Applications. The ideal candidate will be passionate about creating intuitive, visually appealing, and user-friendly interfaces that drive engagement and efficiency in a B2B SaaS environment. Responsibilities Prototype & Design: Create click-through prototypes in Figma for marketing, UX discussions, and usability testing. UI/UX Development: Design high-fidelity wireframes, screens, and user flows based on stakeholder inputs. Collaboration with Engineers: Work closely with the front-end development team to ensure proper implementation of designs, answer queries, and provide feedback. Design System Management: Maintain and evolve the visual style guide, UI components, and brand assets. User Experience Optimization: Identify and resolve UX issues, suggesting improvements to enhance user satisfaction. User Research & Testing: Participate in UX discussions, user studies, and feedback sessions to continuously improve our product. Marketing Support: Occasionally create visuals for presentations and marketing materials. Requirements Degree in creative design / industrial design / or user experience 1-3 years of UI experience on Web and Mobile Applications Strong portfolio to be presented and defended during the interview Have basic drawing/illustration skills Hands-on experience creating Screens and High Fidelity Wireframes (from wireframes/sketches) Experience using Figma including components, open-source libraries, and auto-sizing. Experience with design systems a plus Creative ideas with a problem-solving mindset Experience working in an agile development process Be open to receiving objective criticism and improving upon it Be open to iterating on different versions of a screen

Product Designer - B2B Enterprise SaaS Job Location: Bangalore, India About Unifize: At Unifize, we are revolutionizing the way life science and manufacturing companies manage processes and communication to innovate. Our eQMS SaaS platform accelerates product development and process innovation. In a world where changing regulatory environments, market competition, customer demands, and technological advancements are constants, Unifize provides the solution to overcome both internal and external constraints that hinder progress. Please review our extensive case studies and testimonials from customers, who talk about how Unifize is differentiated in the following four key areas: No code process builder Intuitive, chat-based collaboration Low code automation Artificial Intelligence You should also check out our medical device landing page as well, including the overview video to get a sense of what we do. Role Overview We are looking for a talented UI/UX Designer with 1-3 years of experience designing Web and Mobile applications. The ideal candidate is passionate about solving complex workflows, designing for clarity and speed, and creating intuitive, user-centric experiences for enterprise users. Responsibilities Prototype & Design: Create interactive click-through prototypes in Figma for internal reviews, stakeholder feedback, and usability testing sessions. Ensure clarity in user flows and interactions UI/UX Development: Design high-fidelity wireframes, screens, and user flows based on stakeholder inputs Collaboration with Engineers: Work closely with the front-end development team to ensure proper implementation of designs, answer queries, and provide feedback Design System Management: Contribute to and maintain a scalable design system—ensuring consistency across UI components, interactions, and visual styles in alignment with the product's evolving needs User Experience Optimization: Identify and resolve UX issues, suggesting improvements to enhance user satisfaction User Research & Testing: Engage in user testing, internal walkthroughs, and feedback sessions with real users and stakeholders. Use insights to inform design decisions and prioritize improvements Requirements Background in UI/UX design, interaction design, product design, or a related field. Formal degree not mandatory if portfolio demonstrates strong skills 1-3 years of experience designing web and mobile applications with a focus on usability and clarity Strong portfolio to be presented and defended during the interview Ability to create high-fidelity UI designs and screens from rough sketches or wireframes Hands-on experience with Figma, including components, auto-layout, shared libraries, and efficient use of design systems Familiarity with contributing to or working within an established design system is a plus Open to critique, comfortable exploring multiple design directions, and capable of refining ideas based on feedback

Product Designer - B2B Enterprise SaaS Job Location: Bangalore, India About Unifize: At Unifize , we are revolutionizing the way life science and manufacturing companies manage processes and communication to innovate. Our eQMS SaaS platform accelerates product development and process innovation. In a world where changing regulatory environments, market competition, customer demands, and technological advancements are constants, Unifize provides the solution to overcome both internal and external constraints that hinder progress. Please review our extensive case studies and testimonials from customers, who talk about how Unifize is differentiated in the following four key areas: No code process builder Intuitive, chat-based collaboration Low-code automation Artificial Intelligence You should also check out our medical device landing page as well, including the overview video to get a sense of what we do. Role Overview We are looking for a talented UI/UX Designer with 1-3 years of experience in designing Web and Mobile Applications. The ideal candidate will be passionate about creating intuitive, visually appealing, and user-friendly interfaces that drive engagement and efficiency in a B2B SaaS environment. Responsibilities Prototype & Design: Create click-through prototypes in Figma for marketing, UX discussions, and usability testing. UI/UX Development: Design high-fidelity wireframes, screens, and user flows based on stakeholder inputs. Collaboration with Engineers: Work closely with the front-end development team to ensure proper implementation of designs, answer queries, and provide feedback. Design System Management: Maintain and evolve the visual style guide, UI components, and brand assets. User Experience Optimization: Identify and resolve UX issues, suggesting improvements to enhance user satisfaction. User Research & Testing: Participate in UX discussions, user studies, and feedback sessions to continuously improve our product. Marketing Support: Occasionally create visuals for presentations and marketing materials. Requirements Degree in creative design / industrial design / or user experience 1-3 years of UI experience on Web and Mobile Applications Strong portfolio to be presented and defended during the interview Have basic drawing/illustration skills Hands-on experience creating Screens and High Fidelity Wireframes (from wireframes/sketches) Experience using Figma including components, open-source libraries, and auto-sizing. Experience with design systems a plus Creative ideas with a problem-solving mindset Experience working in an agile development process Be open to receiving objective criticism and improving upon it Be open to iterating on different versions of a screen

Job Title: Customer Success Manager - B2B SaaS Location: Bangalore Note: Our customers are in the US, so this may require you to travel and work non-standard hours. Company Overview: At Unifize, we are revolutionizing the way life science and manufacturing companies manage processes and innovate. Our eQMS platform accelerates product development and process innovation. In a world where changing regulatory environments, market competition, customer demands, and technological advancements are constants, Unifize provides the solution to overcome both internal and external constraints that hinder progress. Please review our extensive case studies and testimonials from customers, who talk about how Unifize is differentiated in the following four key areas: No code process builder Intuitive, chat-based collaboration Low code automation Standard integrations AI roadmap You should also check out our medical device landing page as well, including the overview video to get a sense of how we currently position ourselves. Role Overview As a Customer Success Manager at Unifize, you'll be the strategic partner to our customers—driving adoption, satisfaction, and long-term value. You'll lead key relationships, resolve issues, and champion customer needs across product and engineering. This role is ideal for someone who thrives at the intersection of technology, business, and relationship management—especially in fast-paced, B2B SaaS environments. Responsibilities: Act as the primary point of contact and trusted advisor for customers Build long-term relationships by deeply understanding the customer's business objectives and aligning product value accordingly Ensure commercial health of the account by maintaining high NPS/CSAT and minimizing churn risk Collaborate with Support and Engineering to triage and resolve technical issues Serve as the voice of the customer internally by conveying feature requests, pain points, and feedback to Product and Engineering. Regularly conduct business reviews (QBRs) to assess ROI, address concerns, and present growth or optimization opportunities Develop training plans and conduct in-depth sessions with different user personas & key stakeholders. Drive product adoption by proactively identifying usage gaps, conducting feature walkthroughs, and sharing best practices Identify upsell opportunities by identifying the need or through networking into other departments. Maintain high levels of customer satisfaction, loyalty, and referenceability Qualification/Requirement: 2-4 years of experience in Customer Success or Account Management, preferably in a B2B SaaS environment Excellent communication, interpersonal, and stakeholder management skills Demonstrated ability to lead customer conversations with clarity, particularly with American clients Self-starter attitude with excellent organizational and multitasking abilities Bachelor's degree in Engineering, Business, or a related field; an advanced degree is a plus Experience working with customers in the manufacturing sector is strongly preferred

Title: Content Lead - B2B SaaS Location: In Office, Bangalore Type: Full-Time Compensation: 15-20 LPA About Unifize: At Unifize, we are revolutionizing the way life science and manufacturing companies manage processes and communication to innovate. Our eQMS SaaS platform accelerates product development and process innovation. In a world where changing regulatory environments, market competition, customer demands, and technological advancements are constants, Unifize provides the solution to overcome both internal and external constraints that hinder progress. Please review our extensive case studies and testimonials from customers, who talk about how Unifize is differentiated in the following four key areas: No code process builder Intuitive, chat-based collaboration Low-code automation Artificial Intelligence You should also check out our medical device landing page as well, including the overview video, to get a sense of what we do. The Role We're hiring a high-ownership Content Lead who thrives in B2B SaaS environments and knows how to drive business results through content. This is a strategic management role: you will own the entire content lifecycle across the funnel, lead a team of content creators, and partner closely with Marketing, Growth, and Sales stakeholders to enable high-performing campaigns and buying experiences. This isn't about producing generic collateral. You'll deeply understand our ICPs, segment narratives, buyer journeys, and performance metrics—and ship content that moves the pipeline at every stage. Responsibilities Strategy & Planning Lead full-funnel content strategy across awareness to post-sale Align messaging to ICPs, triggers, and JTBDs through in-depth persona research Build editorial calendars tied to campaigns and lifecycle journeys Execution & Enablement Drive creation of anchor assets (guides, case studies, playbooks, etc.) Manage content across formats: blogs, video, visual, social, and product Partner with Paid, Outbound, and Product Marketing for channel-specific content Team & Collaboration Build and manage a small team of writers, designers, and video creators Set and maintain standards for voice, quality, and turnaround Be the go-to content lead for marketing, sales, product, and founders Analytics & Optimization Measure content performance against pipeline KPIs (MQLs, SQLs, influenced revenue) Optimize and repurpose top-performing content Regularly audit and evolve content based on gaps and performance You're a Great Fit If You... Have 5-8 years in B2B SaaS content, with team leadership experience Think in systems and customer journeys, not just assets Are outcome-driven, detail-oriented, and creative problem-solvers Are confident collaborating with growth, product, and leadership teams Bonus Points For Experience writing for technical, regulated, or enterprise audiences Familiarity with SEO, AI tools, HubSpot, Webflow, Descript, Loom, or GA4

Location: Bangalore(On-Site) About Unifize At Unifize, we’re building a SaaS platform that revolutionises process efficiency for product development, quality, and operations teams in ISO and FDA regulated companies, especially in the medical device, pharmaceutical, nutritional supplement, and cosmetics industries. By integrating communication, data, documents, and workflows into a single source of truth, we help our customers deliver better products on time, on budget, and with reduced risk. Please Review Case studies and testimonials from customers, who talk extensively about their transformational experience using Unifize. Medical device landing page, which explains how the Unifize platform solves problems for a specific industry sector. About us, which includes a questionable piece of amateur dramatics by the founders. Role Overview We're seeking an experienced React developer to join our frontend team. You'll be responsible for architecting, building, and maintaining our frontend application while working as part of an agile development team. You may also get a chance to contribute to our React Native based mobile app. Key Responsibilities Architect and implement new features in our React-based frontend, ensuring scalability and maintainability Contribute on performance optimization initiatives, including bundle size reduction, rendering optimization, and state management improvements Collaborate with backend engineers to design and consume APIs effectively Contribute to our component library and establish frontend development standards Assist in maintaining our sunset mobile application while we transition customers Monitor and improve key frontend metrics (Core Web Vitals, Time to Interactive, etc.) Collaborate with backend developers to integrate APIs and optimize mobile performance Establish mobile development best practices, coding standards, and documentation Required Qualifications Strong understanding of JavaScript/TypeScript fundamentals Experience with: State management solutions (Redux, MobX, or similar) Build tools and bundlers (Webpack, Vite, etc.) Performance profiling and optimization techniques Modern CSS practices and responsive design Frontend testing frameworks (Jest, React Testing Library) Git version control and CI/CD pipelines RESTful APIs and GraphQL Strong problem-solving skills and attention to detail Preferred Qualifications Experience with React Native Experience with performance optimization Knowledge of WebSocket implementations for real-time features Familiarity with monitoring tools (New Relic, Datadog, etc.) Experience with offline storage, threading, and performance tuning Technical Skills React.js & React Native JavaScript/TypeScript Redux/State Management REST APIs & GraphQL Unit Testing (Jest, React Native Testing Library) Performance Monitoring Tools Soft Skills Self-motivated and capable of working independently Problem-solving mindset with attention to detail Ability to manage multiple priorities and deadlines Strong documentation skills What We Offer Competitive salary and benefits package Professional development opportunities Latest equipment and tools Team events and activities Development Environment Modern development tools and practices Agile development methodology Code review culture Focus on quality and maintainability