Cloud Infrastructure

You will be responsible for managing AWS Cloud Infrastructure services, Kubernetes, JIRA, and MySQL Database with a basic understanding of Datadog. Your technical skills should include proficiency in AWS Cloud Infrastructure, Grafana, Datadog, Azure AD, and moderate knowledge of Kubernetes. It would be beneficial to have experience with ITSM Tools such as Servicenow and JIRA, Linux operating system, and basic MySQL Database skills. Training can be provided for MQTT Protocol as needed. A typical day in this role will involve monitoring the health status of applications using Datadog or similar tools, reviewing incident/service tickets in Servicenow, conducting ticket analysis and root cause analysis, and collaborating with the L4 team for technical details. You will be required to submit incident reports, update Standard Operating Procedures (SOPs), coordinate with the Development and DevOps teams for troubleshooting, support platform version upgrades, perform builds for deployment (both frontend and backend), and manage backup and recovery processes according to guidelines. This position is based in various locations across India including Bangalore, Hyderabad, Mumbai, Chennai, Pune, Noida, Gurgaon, and Kolkata. The ideal candidate should have 5 to 7 years of experience in AWS Cloud Infrastructure and related technologies. This is a Contract-to-Hire position with a hybrid work mode, and only immediate joiners will be considered.,