Cyber Security Manager

Job Summary:

We are seeking a highly experienced and results-driven SOC Manager to lead our centralized Security Operations Center (SOC) for multiple enterprise clients. The ideal candidate will have deep experience managing cross-functional cybersecurity teams, driving security project delivery, and maintaining operational excellence in a multi-customer SIEM (Qradar)environment. The role demands strong leadership, risk management, client engagement, .

Experience

Key Responsibilities:

• Manage end-to-end delivery of SOC services across multiple enterprise customers in a centralized/multi-tenant SIEM environment.
• Lead cross-functional teams in offense management, use case tuning, vulnerability remediation, and threat response.
• Develop and maintain operational playbooks, SOPs, and incident response workflows.
• Supervise and mentor SOC analysts and project leads, fostering team growth and technical upskilling.
• Ensure all customer SLAs are met with timely and accurate delivery of daily, weekly, and monthly reports.
• Conduct root cause analysis and gap assessments to continuously improve detection capabilities and response times.
• Lead onboarding of new customers including asset discovery, log source onboarding, and KPI setup.
• Collaborate with threat intelligence teams to align detection strategies with evolving threat landscapes.
• Improve SOC metrics such as offense triage time, false positive rates, and ticket quality.
• Ensure log integrity, retention, and regulatory compliance across all monitored environments.

Required Skills and Qualifications:

• Proven experience managing SOC operations, including project and people management.
• Strong understanding of SIEM platforms (QRadar ), offense triaging, and threat lifecycle management.
• Experience delivering cybersecurity services to BFSI, healthcare, or manufacturing clients.
• Excellent analytical, presentation, and documentation skills.
• Familiarity with KPI management, MIS reporting, and client communication.