Customer Support Executive

Hi Job Seekers,

Greeting from Shining Stars ITPL!

1. Airline Process Gurgaon (Freshers)

Position: Customer Support Associate Airline ProcessLocation: GurgaonExperience Required: Freshers

(Any UG / Graduate / Fresher / Experience can apply)Salary: 16,500 - 20,000 in-hand

Key Responsibilities:

• Assist customers via calls/emails regarding airline-related queries
• Provide accurate information on flights, bookings, and travel policies
• Handle customer concerns with professionalism and empathy
• Maintain data integrity and update records
• Ensure customer satisfaction by delivering quick resolutions
  

Benefits:

• One Side CABS in odd hours.

• 4-6K incentives on monthly basis.

• Growth opportunities in airline/customer service domain
• Friendly and supportive work environment
  

2 Chat Process Noida (Sector 62)

Package:

(Any UG / Graduate / Fresher / Experience can apply)

Key Responsibilities:

• Respond to customer queries through chat in real-time
• Provide solution-oriented responses while maintaining quality standards
• Handle multiple chats simultaneously
• Document interactions and update internal systems
  

Skills & Requirements:

• Strong written communication skills
• Comfortable with rotational shifts
• Basic computer proficiency
  

Benefits:

• Competitive CTC package

• One-side cab facility in odd hours

• Permanent opportunity with career growth

• Safe and supportive work environment
  

3. AML/KYC Role Mumbai

Position: AML/KYC AnalystLocation: MumbaiPackage: Up to 4.8 LPATransport: One-side cab + one-side travel allowance

Key Responsibilities:

• Conduct KYC checks and validate customer documents
• Review transactions flagged for suspicious activity
• Ensure compliance with regulatory and company policies
• Prepare and maintain accurate AML/KYC reports

Skills & Requirements:

• Strong analytical and documentation skills

• Understanding of financial compliance (AML/KYC) preferred

• Basic knowledge of risk management concepts

• Good communication and attention to detail
• Ability to work in rotational shifts
  

Benefits:

• Attractive annual package

• One-side cab + travel allowance

• Professional growth in financial compliance domain

• Work with experienced and supportive teams
  

Interested candidates can connect over call / you can drop a message over WhatsApp : 9569902470 (Fauzia)

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