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Customer Support Executive (Hindi) - Mumbai- Kurla West

0 - 5 years

2 - 3 Lacs

Mumbai

Posted:2 weeks ago| Platform: Naukri logo

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Skills Required

bonus customer service gratuity tamil marathi payroll processing recruitment english telugu communication skills joining formalities bpo non voice process languages esic leave management customer care hrsd customer support pf hindi typing lwf esi payroll data entry

Work Mode

Work from Office

Job Type

Full Time

Job Description

SUMMARY Customer Support Executive Location Mumbai (Kurla West) Experience Fresher or Experienced 0 - 1 Years of Experience Qualifications Education: Graduate Language Proficiency: Hindi & English Additional Skills Engage with newly onboarded drivers Guide drivers through trip completion milestones Ensure a smooth onboarding experience Resolve driver queries efficiently Target-driven approach Key Responsibilities Follow-Up for F5 (First 5 Trips) Call drivers 5 days after onboarding Remind them about completing 5 trips within 7 days to earn a 100 Joining Bonus (JB) Address any operational issues Follow-Up for F50 (First 50 Trips) Call drivers 25 days after onboarding Encourage them to complete 50 trips within 28 days to earn a 250 JB Motivate drivers by explaining the financial benefits and performance incentives tied to milestone achievements Eligibility Criteria Any Graduate Good communication skills in English & Hindi Proficiency in any of the following Regional Languages: Telugu, Tamil, Marathi Strong problem-solving skills Ready to work from the office Salary NTH: 17k + 4k Variable pay plus PF & ESIC Shift Day shift Week off Sunday off Mode of Interview Virtual/Telephonic Requirements Requirements: Any Graduate Good communication skills in English & Hindi Strong problem-solving skills Benefits Benefits Salary - NTH: 17k + 4k Variable pay plus PF & ESIC Shift- Day shift Week off- Sunday off

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Recruitment & Consulting

Bangalore

501-1000 Employees

960 Jobs

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  • Sourav Ghosh

    Founder & CEO

  • Sanjeev S.

    Chief Operating Officer

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