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Jobs in gurugram
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Globalstar Auto Llp
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Customer Support Executive

Customer Support Executive

Globalstar Auto Llp

2 - 5 years

|

3 - 4 Lacs

Posted:-1 days ago| Platform:

Apply

Skills Required

customer support customer care solving queries service customer satisfaction customer interactions after sales service follow ups quality support customer relationship sales automobile service customer feedback customer interaction crm

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a Customer Support Executive to join our team in Gurgaon. The ideal candidate should have excellent communication skills and prior experience in handling customer queries and providing efficient service in the automobile industry.

Key Responsibilities:

Handle inbound and outbound customer calls and emails in a professional manner.
Address customer inquiries, complaints, and service requests promptly.
Coordinate with internal departments such as Sales, Service, and Technical teams for issue resolution.
Maintain accurate records of customer interactions and follow-ups.
Ensure customer satisfaction and retention through high-quality support.
Generate daily/weekly reports and share customer feedback with management.

Key Requirements:

Graduate in any discipline.
25 years of experience in customer support, preferably in the
automobile sector
.
Strong verbal and written communication skills.
Proficient in MS Office and CRM tools.
Excellent problem-solving and interpersonal skills.
Ability to multitask and work under pressure.

More Jobs at Globalstar Auto Llp

Customer Support Executive

gurugram

INR 3 - 4 Lacs

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Globalstar Auto Llp

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