104 Customer Feedback Jobs

You will be responsible for the end-to-end product ownership to drive the profitable growth of the Commercial Vehicle Business for Garrett Aftermarket. This role includes owning product strategy definition, understanding market and customer needs, developing product roadmap, executing business cases in collaboration with engineering and sales, defining customer segmentation, value proposition, and communication strategy. Additionally, you will be measuring the results of product launches, working with sales and trade marketing to drive revenue profitably, and collaborating within a matrix structure with regional marketing managers, as well as cross-functionally with engineering, sales, and operations. Your key areas of responsibilities will include conducting market and product research, analyzing customer segmentation and competitive intelligence, defining product value proposition and marketing strategy, managing product portfolio for CV IAM segment, overseeing NPI launch strategy, business case development, product pricing strategy, and product catalogue management. You will also be responsible for running the CV IAM segment, measuring KPIs for revenue and profitability, partnering with sales and trade marketing for revenue generation, creating sales materials/training with engineering, planning marketing campaigns, seeking customer feedback, and delivering product growth plans. Qualifications for this role include a Bachelor's degree (preferably engineering) and an MBA from a reputable university. You should have at least 10 years of experience in B2B sales or marketing, with additional experience in product marketing or product management being a plus. Experience in the automotive industry is preferred. Key skills and knowledge required for this role include strong team player abilities in a cross-functional and matrix environment, strategic thinking, project management skills, financial acumen, fluency in English, self-motivation, customer focus, relationship-building skills, analytical thinking, problem-solving abilities, independence in work, multitasking, data analysis, challenging the status quo, and continuous improvement mindset. Garrett is a technology leader focused on delivering solutions for emission reduction and energy efficiency in the mobility sector and beyond. With a nearly 70-year legacy, Garrett serves customers worldwide with solutions for passenger vehicles, commercial vehicles, aftermarket replacement, and performance enhancement. The Garrett Motion Aftermarket team manages the company's Aftermarket business, selling turbochargers to Original Equipment Suppliers (OES) and Independent Aftermarket channels. The team also oversees Garret's Performance, Motorsports, and Thermal business lines, focusing on distribution channel management, new product launches, and business expansion into new segments.,

At Medtronic, you can embark on a lifelong career dedicated to exploration and innovation, all while contributing to the promotion of healthcare access and equity for everyone. You will play a pivotal role in leading with purpose, striving to eliminate barriers to innovation in a world that is more interconnected and compassionate. Your responsibilities may entail the following key tasks, in addition to other assignments that may be delegated: - Promoting and selling Medtronic's products and services in an assigned geographic area and/or specific customer accounts to surpass sales targets. - Cultivating, constructing, and fortifying enduring relationships with stakeholders, including distributors and healthcare professionals. - Pursuing leads, evaluating needs, and delivering product services to optimize the benefits derived from Medtronic's offerings. - Advocating for and establishing education on the company's products and services. - Conducting comprehensive market research encompassing customer activities and competitor analysis. - Executing market development plans/strategies and adapting them as required. - Providing feedback from customers on new products, modifications to existing products, or applications to internal stakeholders such as R&D, Operations, and Marketing. As part of the Sales Professional Career Stream, you will typically function as an individual contributor with direct sales responsibilities. You may oversee the work of other sales professionals or manage sales processes and/or accounts involving multiple team members. Your primary focus will involve establishing and nurturing customer relationships, expanding your customer base, implementing sales strategies, and finalizing sales transactions. Your role will involve: - Autonomy: Serving as an entry-level sales professional managing individual or team accounts, selling products/services to a client group, and identifying potential customers. Your work will be closely supervised as you maintain relationships. - Organizational Impact: Striving to achieve individual sales targets by selling lower complexity products/services, developing new accounts, and expanding existing accounts. You will have some influence on the team's overall sales performance. - Innovation and Complexity: Following standard sales and business development practices, analyzing situations or data to readily obtain answers. You may suggest changes in account tactics to meet sales goals and implement process improvements. - Communication and Influence: Engaging with external customers and/or vendors, involving basic negotiation and presentations to close sales. You will be involved in obtaining or providing information that may require explanation or interpretation. As an individual in this role, you are expected to possess a B.E or B.Tech (Bio Medical Engineers/Bio Technology)/B. Pharma/Bachelors Degree in Sciences from an accredited university. Additionally, a broad knowledge of sales techniques acquired through education and/or on-the-job learning is essential. Medtronic provides a competitive salary and a flexible benefits package. The organization is committed to the well-being of its employees and offers a wide range of benefits, resources, and competitive compensation plans to support individuals at every stage of their career and life. About Medtronic: Medtronic is a global leader in healthcare technology, dedicated to tackling the most pressing health challenges facing humanity by seeking out and implementing solutions. The company's mission is to alleviate pain, restore health, and extend life, bringing together a global team of over 95,000 passionate individuals. At Medtronic, we are driven by engineering at our core, working tirelessly to turn ambitious ideas into practical solutions for real people. From the research and development lab to the factory floor and conference room, each of us engages in experimentation, creation, construction, improvement, and problem-solving. With a talented team, diverse perspectives, and a bold approach, we aim to engineer the extraordinary.,

MAIN PURPOSE OF ROLE Summarize the main purpose of the role. Implement a marketing and sales strategy for one or more of the organizations more complex, controversial, or strategically significant products/services in order to meet established sales or market share targets. MAIN RESPONSIBILITIES Conduct market research, oversee product development and design, set prices, launch new products, oversee advertising campaigns, and monitor sales performance to effectively market assigned products/services. Monitor, analyze, and evaluate domestic and international market trends, consumer behavior and competitor activity to identify market opportunities for the product/service. Monitor, analyze, and evaluate product performance and customer feedback to generate new product ideas. Identify product/service changes to meet customer needs. Liaise with other areas of the organization (e.g., production, RD) to implement these changes. Prepare sales forecasts and budgets. Monitor sales volume, revenues and costs against forecasts. Adapt plans to improve the sales performance of the product/service. Liaise with advertising and promotions specialists to design sales campaigns and sales collateral for the product/service that are effective and appropriate for the target audience.

At Medtronic, you can embark on a life-long journey of exploration and innovation, all while contributing to advancing healthcare access and equity for all. Your role will be pivotal in leading with purpose to eliminate obstacles to innovation in a more connected and compassionate world. As a Sales Professional at Medtronic, your responsibilities will include promoting and selling Medtronic's products and services within an assigned geographic area and specific customer accounts to meet or exceed sales targets. You will be tasked with developing, building, and strengthening long-term relationships with stakeholders, including distributors and healthcare professionals. Additionally, you will be responsible for pursuing leads, assessing needs, and providing product services to maximize the benefits derived from Medtronic's offerings. Education and promotion of the company's products and services will also be a key aspect of your role. Your day-to-day activities may involve conducting market research, including monitoring customers" and competitors" activities, implementing market development plans/strategies, and communicating customer feedback on new products or modifications to internal stakeholders such as R&D, Operations, and Marketing. As part of the Sales Professional career stream at Medtronic, you will typically have direct sales responsibilities, working towards achieving individual sales targets within your product area and/or account. You will focus on selling lower complexity products/services, developing new accounts, and expanding existing accounts. While your work may be closely supervised, you will have the opportunity to maintain relationships with clients, identify new customers, and implement sales strategies to drive results. To excel in this role, you will need to have a broad knowledge of sales techniques, preferably gained through education and/or on-the-job learning. A degree in B.E. or B.Tech (Bio Medical Engineers / Bio Technology), B. Pharma, or a Bachelor's Degree in Sciences from an accredited university is required. At Medtronic, we offer a competitive salary and flexible benefits package that reflects our commitment to supporting our employees at every stage of their career and life. Our core values emphasize recognizing and rewarding our employees" contributions, ensuring they share in the success they help create. Medtronic is a global leader in healthcare technology, dedicated to addressing the most complex health challenges facing humanity. Our mission to alleviate pain, restore health, and extend life unites a team of over 95,000 passionate individuals who are committed to finding innovative solutions to global health issues. Join us at Medtronic, where engineers at heart work tirelessly to generate real solutions for real people. From the R&D lab to the factory floor to the conference room, we embrace ambitious ideas and drive impactful change. If you are ready to be part of a team that engineers the extraordinary, Medtronic is the place for you.,

As a Sales Manager, you will be responsible for identifying and targeting opportunities in industries such as construction, infrastructure, commercial facilities, oil & gas, and mission-critical sectors. Your primary tasks will include developing strategic sales plans, generating leads, drafting proposals, negotiating agreements, and closing deals for DG sets (ranging typically from 20kVA up to 1500kVA) and OEM spare parts. It will be essential for you to monitor industry trends, competitive offerings, and regulatory changes to stay ahead of the market. Your role will involve using market intelligence to refine product positioning, pricing strategies, and identifying new business segments or territories. Collaboration with service teams will be crucial to ensure smooth installation, commissioning, and handover processes. You will also be required to support distributors, dealers, and channel partners through training, technical guidance, and issue resolution. In this position, you will work closely with engineering, production, supply chain, and finance teams to support project execution, ensure timely delivery, and provide updates on customer feedback and solution enhancements. This is a full-time, permanent position with a day shift schedule. The work location will be in person. Apply now if you are ready to take on this challenging role and drive sales success in the specified industries.,

You will be responsible for identifying selling possibilities and evaluating customer needs. It will be your duty to actively seek out new sales opportunities and set up meetings with potential clients. Additionally, you will deliver appropriate presentations on products and services and ensure the availability of stock for sales and demonstrations. You may also be required to participate on behalf of the company in exhibitions or conferences. Your role will involve negotiating and closing deals, as well as handling any complaints or objections that may arise. Collaboration with team members to achieve better results will be essential, along with gathering feedback from customers or prospects and sharing it with internal teams. This is a Full-time, Permanent position with benefits such as cell phone reimbursement, provided food, and internet reimbursement. The work schedule is during the day shift, with the opportunity for a performance bonus. The ideal candidate should have a Bachelor's degree and be willing to work in person at the location in Palghat, Kerala. A willingness to travel 100% of the time is preferred for this role.,

You will be working as a product consultant (Presales) in our office located in Chennai. Your primary responsibility will be to deliver exceptional customer service and contribute to our customer acquisition and revenue growth goals. You should possess a deep understanding of the SurveySparrow platform and be able to effectively communicate its benefits to potential customers. Your main duties will include collaborating with sales teams to identify customer needs, conducting product presentations and demonstrations, and working closely with technical teams to implement solutions. Additionally, you will be required to provide feedback to product managers and stay informed about market trends and competitors. To be successful in this role, you should have 3-5 years of experience in a similar customer-facing position within a SaaS company. You must be a compelling storyteller with strong presentation skills and a passion for continuous learning. Proficiency in English, both written and verbal, is essential, and you must be willing to work flexible hours, including night shifts. If you are self-motivated, proactive, and eager to make a significant impact, we encourage you to apply for this exciting opportunity.,

We are seeking technically skilled candidates with excellent interpersonal skills for the technical support position. As a technical support officer, you will troubleshoot technical issues, provide timely customer feedback, and support the roll-out of new applications, among other duties. You will be required to directly communicate with customers and create written documentation, demonstrating your exceptional written and verbal communication skills. Your responsibilities will include identifying hardware and software solutions, troubleshooting technical issues, diagnosing and repairing faults, resolving network issues, installing and configuring hardware and software, and speaking to customers to quickly identify the root of their problems. You will provide timely and accurate customer feedback, guide customers through steps to resolve issues, follow up to ensure problem resolution, replace or repair necessary parts, support new application roll-outs, and offer procedural documentation support. Additionally, you will manage multiple cases simultaneously, test and evaluate new technologies, and conduct electrical safety checks on equipment. To be successful in this role, you should possess a degree in computer science or information technology, with certifications in Microsoft, Linux, or Cisco being advantageous. Prior experience in tech support, desktop support, or a similar role is preferred. Proficiency in Windows/Linux/Mac OS, experience with remote desktop applications and help desk software, attention to detail, and strong problem-solving skills are essential. Excellent interpersonal skills along with good written and verbal communication abilities are also required. This is a full-time position with a night shift schedule from Monday to Friday. Proficiency in English is preferred, and the work location is in person.,

About BiteSpeed Hey there! We are a Sequoia-backed SaaS startup building an AI-native Marketing, Support & Sales suite for e-commerce brands. Were currently working with 3000+ e-commerce brands globally across 50+ countries and are fortunate to have raised $5.5M+ along the journey with marquee investors like Sequoia Capital India, Kunal Shah, Gaurav Munjal & more backing us. Check out more about us here - https://www.bitespeed.co/ and do read through our 200+ odd 5-star reviews to get a sense of what our customers say about us here - https://apps.shopify.com/bitespeed-fb-messenger-chatbot (we openly brag about this ????) Weve had some solid investors back us (making it easier for you to stalk us since youd do this anyway):- BiteSpeed Raises USD 3.5M Funding, Led by Peak XVs Surge- https://www.businesswireindia.com/e-commerce-ai-startup-bitespeed-raises-usd-3-5m-funding-led-by-peak-xvs-surge-92455.html E-commerce AI start-up BiteSpeed raises $3.5 million funding led by Peak XVs Surge- https://www.thehindubusinessline.com/info-tech/e-commerce-ai-start-up-bitespeed-raises-35-million-funding-led-by-peak-xvs-surge/article68863058.ece BiteSpeed Raises $1.9 Million Seed Funding From Sequoia India&aposs Surge- https://www.entrepreneur.com/en-in/business-news/bitespeed-raises-19-million-seed-funding-from-sequoia/418414 About the role We want to keep our customers for life . To do that, customer success is probably going to be our most important function and we want to treat it like that. So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with). We&aposre now at a point where weve scaled 10X in the past year and to do that again next year we want to double down on our existing customers. This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our product team. What youll do Your core job is to own our international customer relationships , make them successful and fans of BiteSpeed. Client onboarding, tracking product adoption for our enterprise customers, ensuring they are getting maximum value leading to upsells and expansion revenue. Becoming a trusted product advisor for our international customers, helping them with all the tricks of the trade to get maximum value from BiteSpeed. Managing cross-sells for new products and renewals , owning expansion revenue at an account level. Building the playbook for our international customer success function to scale for the next stage of growth. What makes you a good fit You care about delivering a service experience that parallels a Michelin star Italian restaurant. You genuinely like helping people and making them successful. You have 3+ years of work experience in customer success with technical understanding of the product and 1+ years of experience in managing international customers You have a genuine interest in conversations with people from different backgrounds to learn about their lives. Salary and Location Location: Bangalore Expected CTC: We pay on top of market standards with generous ESOPs for everyone in the team. Our Way Of Life - https://www.notion.so/bitespeed/Way-Of-Life-At-BiteSpeed-44d9b9614d9641419da910189b1e9f8e. Our Purpose At BiteSpeed, work is personal. You could blame this on us being existential, but most of us are spending the best years of our lives doing this and we want to be purposeful about the kind of workplace were trying to create. Our purpose is about why were here and what we care about:- Personal Transformation Wealth Creation Winning Together Our Values Our values are about how we do what we do. Values define the right thing to do. We hire, reward and sometimes have to let go based on our values. We have 5 core values:- Go Above And Beyond Making Things Happen Say It Like It Is Progress Over Perfection Dont Take Yourself Seriously, Take Your Work Seriously Perks & Benefits Small things weve done to ensure we take care of our wellness, learning & keep things fun:- Health Insurance - Health insurance cover and accident coverage for extra cushion and mental peace when rainy days hit us. Quarterly Off-sites - Quarterly off-sites are a core part of the BiteSpeed culture. Our off-sites range from intense quarter planning sessions to crazy mafia nights and competitive cricket matches (with a lot of trash talking). Cult Fitness Membership - All work and no play makes jack a dull boy. Cult Fit and Cult Play passes to make sure we hit the gym more often. Personal Development - We sponsor courses, conference tickets, books on a case to case basis to ensure were constantly growing. Salary In Advance - Trust first, by default. We pay out salaries in the first week of the month. How to apply If this sounds interesting drop a personal note with why you&aposd want to work with us and what makes you a good fit on [HIDDEN TEXT]. Know someone who might be a great fit Refer them to us , if they end up joining we&aposll send you an Apple Airpods Pro as a gesture of thanks! For any queries feel free to write to [HIDDEN TEXT]. Show more Show less

As a Sales Team Manager in the assigned territory, you will be responsible for managing, training, and guiding the sales team effectively. Setting realistic sales targets for the team and closely monitoring their performance to ensure they meet or exceed the set goals will be a key part of your role. Your motivation and support will be crucial in driving the team towards success. Gathering valuable customer feedback and communicating updates to the senior management will be essential to improve the sales strategies. You will be required to travel within the designated sales area to engage with potential and existing customers, showcase company offerings, and enhance brand awareness. Utilizing various communication channels such as outbound calls, emails, and face-to-face meetings, you will actively engage with customers to secure sales. Building and nurturing long-term relationships with customers will be a priority to ensure customer satisfaction and loyalty. Implementing an efficient sales management process to help the team identify and prioritize key customers and prospects will contribute to achieving sales targets. Possessing conveyance will be an added advantage for this role. This is a full-time, permanent position with a day shift schedule. You will be eligible for performance bonuses and yearly bonuses based on your achievements. Proficiency in English and Odia is required for this role, and the work location will be in person.,

About the Role As a member of our exceptional sales team, you will be responsible for selling to our key accounts and collaborating with high-value clients throughout the region. Your primary task will involve managing the entire sales cycle from start to finish, with a focus on engaging with C-level executives. By showcasing the Loop vision through product demonstrations, in-market events, and tailored initiatives, you will play a crucial role in driving our business forward. You will have the following responsibilities: - Taking charge of the sales process end-to-end, engaging with C-suite executives at medium and large enterprises - Promoting Loop's offerings to executives at the leading companies in India - Maintaining an accurate sales forecast and cultivating a robust sales pipeline to meet quarterly objectives - Leveraging your expertise in identifying needs and conducting research to devise an effective go-to-market strategy - Prioritizing and targeting qualified accounts to enhance sales efficiency - Acting as the customer's advocate by effectively communicating feedback to internal teams such as Marketing, Account Management, and Product Development - Mastering Loop's value proposition and gaining a profound understanding of the insurance sector - While being supported by our sales development team, you will be required to independently oversee the entire sales cycle as a contributor What we seek in a candidate: - A minimum of 6 years of experience as a quota-carrying sales representative in the B2B sector, ideally in SaaS or software - Established connections within the market and the ability to forge new relationships - Capability to think innovatively beyond traditional sales approaches - Genuine empathy for customers and adept time management skills - Proficiency in G Suite and Microsoft Office, particularly Excel - Proficient in English, Hindi, and/or other relevant regional languages - Enthusiasm for traveling, networking, and cultivating enduring connections - Demonstrated agility and proactiveness, traits crucial for thriving in our rapidly growing organization,

You will be joining IP Author, the world's leading GenAI patent drafting and office action platform developed by Dolcera. Our platform is utilized by numerous practitioners globally, including those in law firms and corporations. To support our growth and success, we are in search of an experienced Product Manager to spearhead the development of our GenAI patent drafting and office action platform. As the Product Manager, your main responsibilities will include understanding user requirements, translating them into product features, and collaborating with our engineering team to deliver top-notch solutions. Your primary objective will be to enhance customer satisfaction, drive adoption and retention, and explore opportunities for innovation and expansion of our offerings. Your duties will involve developing a comprehensive understanding of our customers" needs, goals, and pain points, as well as defining and prioritizing product features in coordination with cross-functional teams to ensure the delivery of high-quality solutions. You will work closely with the Engineering team to refine product requirements, conduct market research, competitor analysis, and customer feedback to guide product development and roadmap planning. Additionally, you will be responsible for creating and maintaining product roadmaps that align with business objectives and customer needs, incorporating customer feature requests into our product roadmap, and analyzing customer data to identify trends, opportunities, and challenges to inform product development and sales strategies. As an ideal candidate for this role, you should possess at least 3 years of experience in Product Management, Product Development, or a related field, with a proven track record of delivering successful products, features, or solutions. Strong communication, interpersonal, and problem-solving skills are essential, along with the ability to thrive in a fast-paced environment, manage multiple tasks and deadlines effectively. Experience in patent drafting, office action responses, or intellectual property law will be advantageous, while enterprise and law firm experience is highly desirable. An MBA or equivalent degree would be a nice-to-have qualification. In return for your contributions, we offer a competitive salary and benefits package, the opportunity to work with a cutting-edge GenAI platform, a collaborative and dynamic work environment, professional growth and development opportunities, and flexible work arrangements either remotely or based in Hyderabad.,

The Acquisition Relationship Manager for Non-Resident Indians (NRI) is a crucial role within the Branch Banking department. As a key member of the NRI Banking Vertical, you will be reporting to the regional NRI Field Leadership. Your primary responsibility will be to attract new customers to the bank in your designated location. It is essential to collaborate with various stakeholders in the area and the NR business vertical to develop and implement effective local customer acquisition strategies that align with the business objectives. Your roles and responsibilities will include driving customer acquisition numbers in the assigned location, evaluating and monitoring sales targets, developing customer acquisition strategies, and executing them in the local markets. It is imperative to build and nurture relationships with local B2B partners to acquire new customers and collaborate with the local Branch Network and NRI Business vertical to ensure leads are effectively converted. Providing feedback to local field leadership on customer needs and market trends is also a critical aspect of this role. Furthermore, you will need to develop the ability to engage with customers and establish trust through telephonic conversations. The ideal candidate for this position should hold a graduation degree and possess 2 to 5 years of relevant experience in a similar role. If you are passionate about customer acquisition, skilled at developing strategies, and excel in building relationships, this role offers an exciting opportunity to contribute to the growth and success of the bank's NRI Banking Vertical.,

As a Customer Support Representative at our company, you will be responsible for promptly and accurately responding to customer inquiries via phone, email, or chat. Your primary goal will be to understand customer requirements and guide them in utilizing specific features effectively. You will investigate and document product issues by simulating scenarios or replicating user actions to provide timely and helpful solutions. Maintaining internal records detailing technical problems and positive customer interactions will be a crucial aspect of your role. Tracking customer complaints, offering proactive support, and communicating feature suggestions and effective solutions to team members are essential responsibilities. Additionally, you will notify customers about newly released features and updates, ensuring their technical concerns are resolved through timely follow-ups. Collecting customer feedback and sharing relevant insights with the Product, Sales, and Marketing teams will contribute to our continuous improvement efforts. Supporting in mentoring and training new Customer Support Representatives will also be part of your duties. Basic knowledge of MySQL/SQL databases is required, and willingness to travel across PAN India locations for site visits may be necessary. Freshers with BCA or MCA qualifications, as well as candidates with up to 1 year of experience, are encouraged to apply for this full-time, permanent position. Benefits include food provision and Provident Fund, with the role offering day shifts. Applicants will be required to provide their current CTC, expected CTC, and notice period. If you are passionate about providing exceptional customer support, possess the necessary technical knowledge, and enjoy collaborating with cross-functional teams to enhance customer experience, we look forward to receiving your application.,

You will be responsible for conducting field sales and demonstrations in North Delhi to meet potential customers, including sports clubs, athletes, societies, and coaches. You will deliver live app demonstrations to showcase the features and benefits of the sports tech app to potential users. Actively engaging with users to understand their needs and explaining how the app can address their challenges will be a key part of your role. In addition, you will be expected to identify new business opportunities through field visits, cold calls, and networking to generate leads. Meeting and exceeding monthly sales targets by effectively converting leads into app subscriptions is crucial. Gathering and reporting customer feedback to improve the app and sales strategies will also be a part of your responsibilities. Building and maintaining relationships with key clients, sports academies, and other stakeholders will be essential. The company's mission is to assist budding sportsmen who aspire to pursue a sport but face challenges such as financial constraints, lack of coaching, equipment, etc. Your role will contribute to providing the necessary support for these individuals to progress to the next level.,

About Us Hiver gives teams the simplest way to deliver outstanding and personalized customer service. As a customer service solution built on Gmail, Hiver is intuitive, super easy to learn, and delightful to use. Hiver is used by thousands of teams at some of the best-known companies in the world to provide attentive, empathetic, and human service to their customers at scale. Were a top-rated product on G2 and rank very highly on customer satisfaction. At Hiver, we obsess about being world-class at everything we do. Our product is loved by our customers, our content engages a very wide audience, our customer service is one of the highest rated in the industry, and our sales team is as driven about doing right by our customers as they are by hitting their numbers. Were profitably run and are backed by notable investors. K1 Capital led our most recent round of $27 million. Before that, we raised from Kalaari Capital, Kae Capital, and Citrix Startup Accelerator. Opportunity We are seeking a highly motivated and outcome-oriented Lead Product Manager to drive product strategy and execution for key product areas at Hiver. This is a hands-on leadership role where you will be leading a team of Product Managers and simultaneously owning critical Individual Contributor (IC) product initiatives end-to-end. You will play a pivotal role in shaping the product strategy, defining and delivering high-impact features, and ensuring they meet both customer needs and business goals. As a product lead in a fast-paced startup, you are expected to be customer-obsessed, data-informed, and excited about advocating product growth strategies to company leadership while following up with demonstrable results. Your ideas and approaches will need to have enough conviction, data, and projected benefits to influence senior stakeholders across teams such as Engineering, Support, Customer Success, Marketing, and Sales. What you will be working on Customer-Centric Problem Solving: Identify and prioritize problems to solve by deeply understanding customer pain points and stakeholder needs. Your selections will be driven by well-articulated problem statements and innovative solutions backed by thorough market and competitive research. Product Definition & Delivery: Craft product specifications that start with the "why," ensuring they are comprehensive yet concise and readable. Collaborate seamlessly with architects, engineers, and designers to successfully ship the product. Take full ownership of scope, schedule, and quality. Validate outcomes and iterate rapidly. Beyond Feature Building: Recognize that success in B2B products is not just about adding capabilities. They are about driving business impact. Work closely with marketing, support, growth and customer success teams to maximize reach and implement changes that increase signups, conversions and adoption. Leadership and Team Development: Manage and mentor Product Managers. Foster a collaborative and innovative environment. Guide PMs through the product lifecycle and ensure efficient team performance. Stakeholder Communication: Communicate product goals, and progress to stakeholders. Present product updates clearly and compellingly. Influence product decisions and translate technical concepts for all audiences. What are we looking for Experience: 8+ years of overall experience in Software tech or a product-driven environment, with at least 2 years in a role leading a team of product managers in a B2B SaaS organization. Growth Mindset & Analytical Skills: Demonstrated success in growth-oriented projects requiring experimentation, iteration, and strong analytical skills. Proficiency in leveraging analytics tools, customer feedback, and success signals to drive product improvements is critical. A proven track record of building and scaling products that meet user needs and business goals. Intuitive Design: Ability to develop simple and intuitive user experiences for self-serve products like Hiver. You should be a tech craftsperson with an eye for detail. Technical Acumen: Previous experience in technology roles is essential. You must possess a strong understanding of technology platforms, integrations, and system design to collaborate effectively with engineering architects and leads. Show more Show less

Position: Customer Support Domestic Voice Qualification: +2 or degree Responsibilities: Customer Interaction: Respond promptly and professionally to customer inquiries, issues, and feedback across various channels (e.g., phone, email, live chat, social media). Actively listen to customer concerns, asking clarifying questions to fully understand their needs. Provide clear, concise, and accurate information about our products, services, features, and company policies. Guide customers through troubleshooting steps or product usage, offering step-by-step assistance. Issue Resolution: Diagnose and resolve customer problems efficiently and effectively, aiming for first-contact resolution whenever possible. Escalate complex or unresolved issues to the appropriate internal teams (e.g., technical support, sales, billing) and ensure timely follow-up. Handle complaints and difficult customer situations with patience, empathy, and professionalism, turning negative experiences into positive ones. Record Keeping & Documentation: Accurately document all customer interactions, inquiries, issues, and resolutions in the CRM (Customer Relationship Management) system. Maintain and update customer records with relevant information. Contribute to the creation and improvement of customer support knowledge base articles and FAQs. Product Knowledge & Continuous Improvement: Develop and maintain a deep understanding of our products/services, their functionalities, and common issues. Stay informed about product updates, new features, and changes in company policies. Identify recurring customer issues and provide feedback to relevant departments (e.g., product development, sales, marketing) to improve products, services, and overall customer experience. Who Can Apply? Freshers to 1 year experience Fluent in English & Hindi Details: Rotational shifts | Rotational weekly offs

As a Sales and Store Manager, your key responsibilities will include understanding customer needs and assisting with buying decisions. You will be expected to introduce products, complete sales transactions, and achieve sales targets while handling returns or repairs efficiently. Additionally, you will need to adhere to procedures and cost-saving measures in store management, manage stock levels, ensure replenishment, and display products attractively while securing them daily. It will be essential for you to prevent theft, manage dead stock, and support marketing efforts effectively. Collaboration with competitors for process improvements will also be a part of your role. You will be responsible for collecting customer feedback to enhance satisfaction and store ratings. Addressing customer queries and complaints per company guidelines will be crucial in ensuring customer satisfaction and loyalty.,

As a Sales Executive, your main responsibility will be to conduct market research to identify selling possibilities and evaluate customer needs. You will actively seek out new sales opportunities through various channels such as cold calling, networking, and social media. Setting up meetings with potential clients to listen to their wishes and concerns will also be a key part of your role. You will be expected to prepare and deliver appropriate presentations on the products and services offered by the company. Creating frequent reviews and reports with sales and financial data will help in monitoring and improving sales performance. Ensuring the availability of stock for sales and demonstrations is essential for a smooth sales process. Participating on behalf of the company in exhibitions or conferences will be required to showcase the products and services. Negotiating and closing deals, as well as handling complaints or objections from customers, will be part of your daily tasks. Collaboration with team members is vital to achieve better results collectively. Gathering feedback from customers or prospects and sharing it with internal teams will help in refining the sales strategies. The job type is full-time, and proficiency in English is preferred. The work location is in person. If you are interested in this opportunity, please speak with the employer at +91 8429208888.,

You will be responsible for identifying opportunities by researching and pinpointing potential clients and business prospects. This will involve a deep understanding of market trends, customer needs, and competitor activities to effectively position the company. Building and nurturing relationships with key stakeholders, including potential clients, partners, and industry influencers, is crucial to foster trust and collaboration. You will be required to develop and implement strategic sales plans to achieve company objectives and revenue targets. This may include setting sales goals, forecasting sales volumes, and developing pricing strategies. Generating leads through various channels such as networking, cold calling, attending industry events, and leveraging online platforms will be a key part of your role. It is important to qualify leads to ensure they align with the company's ideal customer profile. Preparing compelling proposals, presentations, and pitches tailored to the needs of prospective clients is essential. You must be able to articulate the value proposition of the company's products or services effectively. Leading negotiations with clients to secure deals and contracts will be part of your responsibilities. This includes negotiating terms, pricing, and contractual agreements while ensuring profitability and customer satisfaction. Staying informed about market trends, competitor activities, and industry developments is crucial. You will need to use this knowledge to identify business opportunities and adjust sales strategies accordingly. Collaborating closely with other departments such as marketing, product development, and customer service to coordinate efforts and ensure alignment in delivering value to clients is necessary. Tracking sales metrics, reporting on sales activities, progress against targets, and market feedback is important. You will use data-driven insights to optimize sales strategies and improve performance. Gathering and analyzing customer feedback to identify areas for improvement in products or services will be part of your role. You will advocate for customer needs and preferences within the organization. Providing training and mentorship to sales teams or junior staff members to enhance their skills and capabilities in business development and sales is required. Maintaining ongoing relationships with existing clients to secure repeat business and referrals is crucial. Ensuring high levels of customer satisfaction and addressing any issues or concerns promptly is essential. This is a full-time position with a day shift schedule. A Bachelor's degree is preferred. The ideal candidate will have at least 4 years of experience in business development and a total of 6 years of work experience. Proficiency in English is preferred. The work location is in person.,

As an intern at V.R. Industries Private Limited, you will have the opportunity to assist the sales team in executing on-ground market activities and promotions. Your responsibilities will include visiting retail outlets, distributors, and dealers to ensure product availability and visibility. Additionally, you will conduct product demos and sampling at stores and events. You will be expected to monitor competitor activities, pricing, and promotional strategies, and collect and report customer feedback and market insights. Tracking sales performance and supporting in achieving monthly targets will also be part of your daily tasks. It will be essential to maintain accurate records of visits, sales, and marketing materials distributed and to coordinate with supply chain and logistics teams to ensure timely product delivery. V.R. Industries Private Limited is an ISO 22000-certified company established in 1986 in Manesar, Gurgaon, Haryana, India. The company owns two brands - 8 AM and Golden Gate, and is known for producing, processing, and packaging high-quality breakfast cereals, nuts, and healthy snacks. Popular products include cornflakes, muesli, instant wheat porridge, oats, soya chunks, dry fruits, peanuts, chickpeas, and snacks. The factories conform to international norms, and the raw material is sourced from the best suppliers across the globe. The company's principles revolve around quality, hygiene, and customer satisfaction.,

As a Sales Strategist in the modular kitchen and wardrobe industry, you will be responsible for developing and executing sales strategies to meet targets effectively. Your role will involve conducting thorough market analysis to identify trends, understand customer needs, and assess the competitive landscape. Building and nurturing relationships with key clients, architects, and interior designers will be crucial for success in this position. You will be expected to prepare and manage sales forecasts, budgets, and reports to ensure the smooth functioning of sales operations. Keeping yourself updated with the latest trends and innovations in modular kitchens and wardrobes will be essential to provide valuable insights to potential clients. Your expertise in negotiation will play a key role in closing high-value deals and expanding the client base. Collecting and analyzing customer feedback will be part of your responsibilities to continuously improve products and services. Collaborating with marketing teams to promote the brand, enhance visibility, and engage customers will be vital for driving sales growth. To excel in this role, you should have a minimum of 4-5 years of sales experience, preferably in the modular kitchen and wardrobe industry. Strong verbal and written communication skills, the ability to analyze sales data and market trends, excellent negotiation skills, and a good understanding of modular kitchen and wardrobe designs and products are essential. Your networking abilities with industry professionals and clients will also be beneficial in achieving sales targets and fostering long-term relationships.,

As a Sales Executive in our company, your primary responsibilities will include: - Demonstrating knowledge of the International Trade Market and conducting competitor research. - Generating online leads to identify new business opportunities. - Developing and implementing effective sales strategies to achieve sales targets and negotiate complex deals. - Monitoring sales performance and analyzing sales statistics to make informed decisions. - Collaborating with colleagues to brainstorm innovative solutions. To be considered for this role, you must possess the following qualifications: - A post-graduate degree, preferably in Science or Pharmacy, along with an MBA or BE + MBA, or MBA in International Business or Marketing. - At least 1 year of experience in B2B & B2C sales in International & Domestic markets, particularly in an EXIM company. - Excellent verbal and written communication skills in English and the local language, with strong interpersonal skills. - Working knowledge of documentation, quotation, invoicing, transport coordination, and handling customer feedback. - Proficiency in IT skills, including MS Excel, PowerPoint, Google Sheets, and Internet usage. - Willingness to travel and participate in Trade Events and exhibitions. - A proactive and self-motivated attitude towards personal and company growth. In addition to a dynamic work environment, the position offers the following benefits: - Cell phone reimbursement - Leave encashment The compensation package includes: - Performance bonus - Yearly bonus This is a full-time position with a day shift schedule that requires proficiency in English. If you meet the qualifications and are excited about the opportunity to travel nationally and internationally for Trade Fairs and International Exhibitions, please send your CV to hphr1977@gmail.com before the application deadline of 22/07/2025.,

Rentokil PCI is the leading pest control service provider in India, formed in 2017 through a joint venture between Pest Control India and Rentokil. With operations across 250 locations in India, Rentokil PCI aims to set new standards for customer service by sharing best practices, new innovations, and utilizing digital technologies. Your responsibilities will include identifying, sourcing, and securing both long-term and short-term pest control and prevention business opportunities. You will be tasked with developing new business opportunities within current and new customer bases, ensuring customer expectations are met for client retention. Managing day-to-day sales activities, providing customer feedback to the service team, developing client relationships, and assisting with debt collection are key aspects of this role. To be considered for this position, you should have at least 3-5 years of sales experience, good interpersonal and networking skills, effective communication and negotiation abilities, and be a supportive team member. Additionally, a two-wheeler with a valid license is required. Upon joining Rentokil PCI, you can expect attractive sales incentives, an annual performance-based bonus, a group mediclaim insurance policy, and travel reimbursement. Rentokil PCI values safety, integrity, innovation, learning and development, openness and transparency, and performance orientation. The company is committed to building an inclusive and diverse workplace that welcomes individuals from all backgrounds.,

The position available is for a Senior Sales Associate in the Paints/Adhesives/Grey Cement department. The ideal candidate should be a graduate with 1-3 years of experience and should be below 31 years of age. This is an off-role job opportunity and all qualifications must meet a 50% criteria. As a Senior Sales Associate, your primary responsibilities will include maintaining strong relationships with dealers to enhance business opportunities. You will be required to engage in regular communication with customers to gather feedback on the company's products and services. Additionally, you will assist dealers in meeting their sales targets by providing product training and support. Another key aspect of your role will involve resolving any issues or doubts that dealers may encounter, ensuring a smooth working relationship. You will also be responsible for identifying and appointing new dealers to expand market reach and increase market share. It is essential to provide regular reports to superiors regarding daily activities and market insights. If you are a proactive individual with excellent communication and relationship-building skills, this opportunity as a Senior Sales Associate may be the right fit for you.,