222 Customer Feedback Jobs

As a Sales Executive at our company, your primary responsibility will be to drive sales growth and expand our market presence in Chhattisgarh. You should have a strong existing network of dealers, distributors, builders, and contractors in cities such as Mahasamund, Durg, Dhamtari, Gariaband, Rajnandgaon, Balod, Bilaspur, Korba, Mungeli, Raigarh, Janjgir, Champa, Kanker, Jagdalpur, and Narayanpur. Key Responsibilities: - Promote and sell cement products in the assigned city and nearby regions to achieve monthly, quarterly, and annual sales targets. - Identify, onboard, and manage dealers, distributors, builders, and contractors to expand our distribution network. - Leverage your professional network to generate business opportunities and build relationships with key stakeholders. - Collaborate with builders, architects, engineers, and contractors for potential tie-ups to strengthen market presence. - Maintain long-term relationships with dealers and channel partners, ensure stock availability, and resolve operational issues effectively. - Prepare and submit regular sales reports, provide market insights, and customer feedback to the management. Qualifications: - Education: Graduate in any discipline (MBA / PGDM in Sales & Marketing preferred). - Experience: Minimum 3 to 7 years of relevant experience in cement sales and distribution. In this role, you will receive competitive salary based on experience and location, attractive performance-based incentives, and benefits such as career growth opportunities, strong learning exposure, and recognition for high performance. This is a full-time position that requires willingness to travel extensively within the assigned territory. If you are ambitious, result-oriented, and have a passion for sales and marketing in the cement industry, we encourage you to apply for this exciting opportunity with us. Contact the employer at +91 9575550209 for further details or to discuss the role in person.,

As a candidate for this role, you will be responsible for handling customer escalations effectively to ensure timely resolution and customer satisfaction. You will drive and monitor business targets related to booking, billing, and collections. Developing and executing efficient scheduling and planning strategies to optimize resource utilization will be a key part of your role. Your responsibilities will also include leading training initiatives to enhance team capability and performance, managing and monitoring P&L to ensure profitability and cost control, and ensuring high customer satisfaction through proactive service and communication. In addition, you will maintain and improve service quality in line with company standards, oversee service operations to ensure SLA compliance and process adherence, and conduct regular team reviews and customer feedback sessions to drive continuous improvement. Collaboration with cross-functional teams, including GRN and logistics, for seamless operations will also be part of your responsibilities. Developing strategies for customer retention and loyalty and promoting spares and accessories to enhance service value and revenue will be essential aspects of your role. Qualifications: - 5-10 years of experience in service operations or customer support roles. - Proven track record in handling escalations and achieving business KPIs. - Strong leadership, communication, and analytical skills. - Knowledge of service SLAs, P&L management, and customer engagement. This is a full-time, permanent position that requires in-person work.,

Role Overview: We are looking for ambitious and result-oriented Sales Executives with core experience in cement sales and marketing to join our team in Chhattisgarh. As a Sales Executive, you will be responsible for driving sales growth, developing dealer and distributor relationships, and expanding our market presence within the assigned territory. This role requires individuals who are well-connected in the local cement market and can leverage their existing network to achieve business objectives. Key Responsibilities: - Promote and sell cement products within the assigned city and nearby regions. - Achieve monthly, quarterly, and annual sales targets by executing strategic plans. - Identify, onboard, and manage dealers, distributors, builders, and contractors. - Expand the company's distribution network to strengthen market presence. - Leverage an existing professional network to generate business opportunities. - Conduct field visits to dealers and project sites to build stronger relationships. - Collaborate with builders, architects, engineers, and contractors for potential tie-ups. - Stay updated on market trends, competitor activities, and pricing strategies. - Build and maintain long-term relationships with dealers and channel partners. - Ensure proper stock availability and smooth product distribution. - Resolve operational issues, delivery delays, and customer concerns effectively. - Prepare and submit regular sales reports to the State Head. - Provide valuable market insights and customer feedback to the management. Qualifications Required: - Existing and active network of dealers, distributors, builders, and contractors in the assigned city. - Core experience in cement sales and marketing. - Proven record of achieving or exceeding sales targets. - Strong negotiation, networking, and relationship management skills. - Self-motivated, result-driven, and capable of working independently. - Proficiency in MS Office and basic CRM/reporting tools. - Willingness to travel extensively within the assigned territory. - Education: Graduate in any discipline (MBA / PGDM in Sales & Marketing preferred). - Experience: Minimum 3 to 7 years of relevant experience in cement sales and distribution. Note: It is mandatory for candidates to have an existing network of dealers, distributors, builders, and contractors in the above-mentioned cities. Thank you.,

Role Overview: As a Sales Training Head at Advanced Hair Studio, you play a crucial role in enhancing the sales team's capabilities and ensuring adherence to top-tier sales processes. Your responsibilities include designing and implementing effective sales training programs, enhancing overall sales performance, conducting training needs analysis, managing the training budget efficiently, evaluating training effectiveness, maintaining stakeholder communication, driving innovation in training methods, supporting talent development and succession planning, and achieving individual revenue targets. Key Responsibilities: - **Training Program Design and Implementation** - Develop and deploy effective sales training programs aligned with sales strategies and company targets. - Ensure training content is relevant, engaging, and incorporates the latest sales techniques. - Customize training programs for the specific needs of both 1st and 2nd sales teams. - **Sales Performance Enhancement** - Set clear, measurable goals for performance improvement post-training. - Analyze sales metrics to identify areas for improvement and tailor training accordingly. - Monitor and assess the impact of training on sales performance. - **Training Delivery** - Oversee training program execution and maintain high standards of delivery. - Implement feedback mechanisms to continuously improve training quality. - Standardize training materials and methodologies for consistency. - **Training Needs Analysis** - Conduct thorough needs assessments to determine training requirements for different sales teams. - Collaborate with National Heads and Studio Managers to identify skill gaps and training needs. - Develop training solutions that address specific gaps and enhance team capabilities. - **Budget Management and Optimization** - Plan and monitor training expenditures to ensure budget adherence. - Optimize resource allocation to achieve the best outcomes. - Provide regular budget reports and justify any deviations. - **Evaluation and Reporting** - Develop and use evaluation tools to measure training impact and ROI. - Collect and analyze feedback to refine training programs. - Prepare and present regular reports on training outcomes and recommendations. - **Stakeholder Communication and Collaboration** - Update stakeholders on training progress, successes, and challenges regularly. - Build strong relationships with sales managers and key personnel. - Address stakeholder concerns and incorporate feedback into training strategies. - **Innovation and Best Practices** - Drive innovation in training methods and adopt industry best practices. - Implement new training technologies and methodologies. - Foster a culture of continuous learning and improvement within the sales team. - **Talent Development and Succession Planning** - Identify and nurture future sales leaders through targeted training and mentorship. - Develop career progression plans for high-performing employees. - Implement succession plans for critical sales roles. Qualification Required: No specific qualifications mentioned in the provided job description. Additional Details: No additional details about the company were provided in the job description.,

Role Overview: As a Client Relations Executive at Volvo, your primary responsibility is to build strong, lasting relationships with customers and ensure a premium experience across the entire ownership journey. You will act as a bridge between clients and the dealership or brand, proactively addressing inquiries, resolving issues, and enhancing satisfaction and loyalty. Key Responsibilities: - Customer Engagement: Serve as the first point of contact for clients both in-person and via phone, email, or digital channels ensuring a professional and warm welcome. - Ownership Experience: Support clients throughout the ownership lifecycle from test drives and purchase follow-ups to service reminders, satisfaction calls, and loyalty outreach. - Issue Resolution: Handle customer concerns and complaints with empathy and efficiency, escalating to management as needed to ensure swift resolution. - Customer Feedback: Collect and analyze client feedback (e.g., surveys, NPS scores), identify areas of improvement, and recommend action plans. - Database Management: Maintain accurate and updated customer records in the CRM system, tracking interactions, preferences, and service history. - Event Support: Assist in planning and hosting customer appreciation events, new car launches, or brand experience days. - Coordination with Departments: Work closely with sales, service, and marketing teams to ensure a seamless and consistent client experience. - Brand Ambassador: Uphold and promote Volvo's values of safety, sustainability, and premium care in every client interaction. Key Requirements: - Bachelor's degree in Business, Communications, Hospitality, or a related field. - 2+ years of experience in client service or customer relations, preferably in the automotive, luxury retail, or hospitality industry. - Excellent communication and interpersonal skills. - Strong problem-solving skills and a customer-first mindset. - Proficiency in CRM tools and Microsoft Office Suite. - Professional appearance and demeanor suitable for a premium brand. Please note that this job is for a full-time, permanent position. Benefits: - Cell phone reimbursement - Internet reimbursement - Provident Fund Work Location: In person,

As a Sales Professional at Medtronic, you will play a crucial role in promoting and selling Medtronic's products and services within an assigned geographic area and specific customer accounts. Your responsibilities will revolve around developing, building, and strengthening long-term relationships with stakeholders such as distributors and healthcare professionals. You will be expected to pursue leads, assess needs, and provide product services to maximize the benefits derived from Medtronic's offerings. Additionally, you will be involved in promoting and establishing education regarding the company's products and services. Your role will also include conducting market research, implementing market development plans/strategies, and communicating customer feedback on new products or modifications to internal stakeholders including R&D, Operations, and Marketing. Key Responsibilities: - Experience of minimum 5 years in the medical device/pharma industry - Promote and sell Medtronic's products and services to meet or exceed sales targets - Develop long-term relationships with stakeholders including distributors and healthcare professionals - Pursue leads, assess needs, and provide product services to maximize benefits - Promote and establish education of the company's products and services - Conduct market research including customers and competitors activities - Implement market development plans/strategies and make changes as necessary - Communicate customer feedback on new products or modifications to internal stakeholders Qualifications Required: - Practical knowledge gained through experience in sales techniques and job area - Ability to work independently with general supervision - Strong communication skills for negotiation and presentations - Experience in managing multiple small to mid-size accounts - Understanding of market landscape, marketing, and pricing structure At Medtronic, you will be a part of a global healthcare technology leader that is dedicated to tackling the most challenging health problems facing humanity. With a mission to alleviate pain, restore health, and extend life, Medtronic is driven by a team of over 95,000 passionate individuals who work together to engineer real solutions for real people. As an employee, you will benefit from a competitive salary and flexible benefits package that is designed to support you at every stage of your career and life. Join us in our commitment to diversity and innovation as we continue to make a positive impact on healthcare worldwide.,

Job Description: As a Technical Support Advocate, you will be the frontline representative for consumer products. Your primary responsibility is to assist customers with technical issues related to windows software, hardware, and services. You'll provide timely and effective solutions, ensuring a positive customer experience. Key Responsibilities: - Customer Interaction: - Troubleshooting: Diagnose and resolve technical issues reported by customers via phone, chat, or email. - Active Listening: Understand customer concerns, ask relevant questions, and empathize with their situation. - Effective Communication: Clearly explain technical concepts to non-technical users. - Product Knowledge: - Microsoft Ecosystem: Develop expertise in Microsoft products, including Windows, Office Microsoft365, Windows on Surface devices, and more. - Updates and Patches: Stay informed about product updates, patches, and known issues. - Self-Service Guidance: Guide customers on using self-help resources and online documentation. - Issue Resolution: - Tiered Support: Escalate complex issues to higher tiers when necessary. - Remote Assistance: Provide remote troubleshooting assistance using tools like Microsoft Remote Desktop. - Case Management: Document interactions, solutions, and follow-up actions in the support system. - Customer Satisfaction: - First-Contact Resolution: Strive for first-contact resolution whenever possible. - Professionalism: Maintain a positive and professional demeanor even during challenging interactions. - Customer Feedback: Collect feedback and identify areas for improvement. - Collaboration: - Cross-Functional Teams: Collaborate with other teams (engineering, product management) to address recurring issues. - Knowledge Sharing: Contribute to internal knowledge bases and share best practices. - Quality Assurance: - Adherence to Policies: Follow Microsoft's support policies and guidelines. - Quality Metrics: Meet performance metrics related to response time, resolution time, and customer satisfaction. Technical Support Skills: - Assisting with delivering the appropriate post-install technical support. - Troubleshooting with post-install Software Issues (Windows, Office, etc., etc.) cross-platform. - Assisting with Device Network & Connectivity Issues (Internet, Browsing, etc.) cross-platform. - Addressing "How To" Questions.,

Order Taking, Floor Management, Customer Feedback, Bill Settlement

Role Overview: As a Zonal Business Manager (ZBM), you will be responsible for overseeing sales & Demand Generation operations across multiple territories within your zone. Your role will involve direct selling, driving demand creation, and managing a team of retailers. You will provide leadership and vision for channel partners while implementing sales policies and programs to achieve sales and profit goals for your zone. Key Responsibilities: - Develop and execute sales strategies for the assigned territory in line with the business plan. - Drive sales volume, ensure timely receivables collection, and implement the go-to-market (GTM) strategy effectively. - Oversee DG activities to ensure delivery of liquidation goals for your regions. - Create and roll out the district business plan each year to align with company goals. - Lead and develop the team by identifying talent, mentoring, and fostering growth. - Identify, recruit, and nurture profitable selling retailers, direct buyers, and customers. - Plan and conduct retailer/customer meetings and field days to strengthen relationships and drive business. - Build and maintain strong connections with retailers, customers, and key business partners to drive joint DG initiatives. - Optimize territory operations through market penetration, resource allocation, and block analysis. - Map out customer engagement activities, set goals, and track progress to drive sales. - Strengthen retail presence by improving penetration, increasing depth, and growing counter share. - Utilize sales planning, forecasting, and performance monitoring mechanisms to track progress and take corrective action when needed. - Optimize the use of channel partner programs to enhance brand positioning & drive business growth. - Monitor and optimize sales fixed costs while ensuring business quality through efficient sales returns and collections. - Collaborate with ZDCL to drive the effective execution of DG activities, including targeted farmer engagement programs, field demonstrations, and other strategic initiatives. - Gather and share market intelligence and customer feedback with the DG team to enhance and refine DG strategies. Qualification, Experience & Skills: - Bachelor's / Masters Degree in Agriculture. - Total of 7 to 10 years of experience in the Seeds & Agrochemicals industry. - Capable of establishing business plans and driving execution. - Apply and maintain agronomic technical/functional expertise. - Knowledge and proficiency with Microsoft Office Suite, specifically Word, Excel, and Outlook. - Inspire trust, demonstrate adaptability, practice self-development and discipline. Ability to work independently with successful timely completion of quality deliverables. Maintain high levels of integrity and perform with minimal supervision. - Create customer loyalty. - Build relationships and manage conflict with retailers.,

As a Senior Business Development Representative (Sr BDR) in Raipur, you will be responsible for driving loan business growth by identifying new opportunities, building client relationships, and supporting sales and marketing teams to achieve company goals. - Identify and develop new loan business opportunities in Personal Loans (PL), Business Loans (BL), Home Loans (HL), and Loan Against Property (LAP) segments through market research, networking, and outreach activities. - Build and maintain strong relationships with customers, corporate clients, brokers, and referral partners. - Assist in sales presentations, client meetings, and product demonstrations to educate customers about loan offerings. - Coordinate with internal teams such as credit, operations, and compliance to ensure smooth loan processing and timely disbursement. - Prepare and maintain accurate business development reports, sales forecasts, and customer feedback. - Attend local events and promotions to enhance product visibility and generate leads. - Mentor and collaborate with junior sales team members to improve overall performance. Qualifications and Skills: - Graduate or MBA with 3-5 years of experience in business development or sales, preferably in lending/finance. - Excellent communication, negotiation, and interpersonal skills. - Ability to work independently and in teams, with a target-driven mindset. - Familiarity with loan products, documentation, and regulatory compliance. - Proficient in Microsoft Office and CRM software. In this role, you will be working in Raipur handling Personal Loans (PL), Business Loans (BL), Home Loans (HL), and Loan Against Property (LAP). The job type is permanent with benefits including health insurance and Provident Fund. Experience in loan, banking, and field sales is required for this position. The work location is in person.,

You will be joining our team as a customer-oriented Support Executive. Your role will involve managing customer inquiries, resolving issues, and ensuring overall customer satisfaction through various communication channels such as phone, email, and chat. **Key Responsibilities:** **Customer Assistance:** - Respond to customer queries and issues promptly and professionally through phone calls, emails, and chat. - Provide accurate information about product features, functionalities, and services. - Resolve concerns effectively to maintain high levels of customer satisfaction. **Issue Resolution:** - Troubleshoot and resolve customer complaints or product-related issues in a timely and efficient manner. - Coordinate with technical support or other departments for complex queries. - Follow up with customers to ensure complete resolution and document outcomes. **Product Knowledge:** - Develop a deep understanding of the company's products and services to provide comprehensive support. - Stay updated on new features, updates, and company policies for accurate assistance. **Documentation:** - Log customer interactions, issues, and resolutions in the CRM or support system. - Maintain records of FAQs and common issues to enhance support efficiency. - Provide reports on recurring issues and customer feedback for product improvement. **Customer Feedback:** - Gather customer feedback and insights to drive continuous product and service improvement. - Share customer suggestions and pain points with the team to enhance service quality. **Key Competencies:** - Patience and empathy in customer interactions. - Ability to multitask and prioritize effectively. - Technical aptitude to learn new products quickly. - Proactive team player with a desire to learn and grow. **Requirements:** - 1-3 years of experience in customer support or a similar role. - Excellent communication and interpersonal skills. - Strong problem-solving abilities and quick decision-making skills. - Ability to handle challenging customer situations in a fast-paced environment. - Understanding of Tally is a plus.,

The Floor Manager position at our leading Jewellery Store in Jayanagar, Bengaluru, offers an exciting opportunity for a dynamic individual to take on a leadership role. In this role, you will be responsible for managing a team of 20 Retail Sales Officers and 3 to 4 Team Leaders. Your primary focus will be on guiding and supporting team members to achieve their sales targets and key performance metrics. As a Floor Manager, you will play a crucial role in coaching the Retail Sales Officers to enhance their performance and skills. You will conduct role plays and provide constructive feedback to help team members improve their sales techniques and customer interactions. Additionally, you will be actively involved in conducting daily feedback calls to customers, ensuring that their needs are met and concerns are addressed promptly. Monitoring and following up on non-conversions within the assigned teams will also be a key part of your responsibilities. By analyzing the reasons for non-conversions and working closely with the team to implement solutions, you will contribute to improving overall sales performance and customer satisfaction. The ideal candidate for this role will have strong leadership abilities, excellent communication skills, and a passion for driving results. If you are a motivated individual with a proven track record in retail management and team leadership, we invite you to join our team as a Floor Manager and make a significant impact on our store's success.,

As a member of AQR Capital Management, you will be part of a global investment firm that combines financial theory with practical application to achieve concrete, long-term results. Since our inception in 1998, we have excelled in alternative strategies and traditional portfolio management through our commitment to identifying key market factors and developing robust ideas. Our team at AQR embodies a shared spirit of academic excellence, intellectual honesty, and a relentless pursuit of truth in financial markets. We value collaboration, transparency, and openness to new ideas as drivers of innovation. In the role of a Help Desk team member within our Engineering group, you will play a crucial part in supporting various departments at AQR. Reporting to the Senior Help Desk lead, your responsibilities will include: - Handling initial telephone or email inquiries, troubleshooting, and managing simple hardware, software, or administrative issues. - Installing and configuring hardware, software, and mobile applications. - Identifying and escalating complex problems to senior support technicians. - Assisting in the implementation of new applications and project initiatives. - Testing and evaluating new technologies to meet business requirements. - Recording and monitoring issues in a ticketing system (Service Now) while managing multiple cases simultaneously. - Providing prompt and accurate feedback to customers. - Following up with clients to ensure issue resolution. - Documenting procedures and processes for internal and customer use. The ideal candidate for this role should possess the following qualifications: - Preferred certification (Microsoft, A+, Network+, etc.). - 1-3+ years of experience in a help desk environment. - Willingness to work various shifts with short notice and regular overtime. - Proficiency in Windows, MAC, and iOS environments. - Strong oral communication skills. - Attention to detail for maintaining comprehensive notes on tickets. - Ability to diagnose and resolve basic computer technical issues. Join us at AQR Capital Management and be part of a dynamic team dedicated to exploring the complexities of financial markets and delivering innovative solutions.,

As a member of our marketing team at Clean Sports Nutrition, you will play a crucial role in driving education and trial initiatives for our current and upcoming products through strategic brand partnerships and engaging events/venues. We are seeking individuals who are deeply passionate about fitness, sports, and overall health, and who share our vision for promoting clean sports nutrition. If you are enthusiastic about joining us on this exciting journey, we encourage you to reach out to us at hiring@betheshyft.com. Your responsibilities will include: - Collaborating with various communities, brands, workout venues, health cafes, and clubs to enhance product visibility, drive educational campaigns, and boost sales. - Cultivating innovative and enduring partnerships with relevant brands to create impactful marketing strategies. - Actively listening to customer feedback to ensure that our offerings align with market demands effectively. The ideal candidate will possess the following qualifications: - A keen eye for generating marketing concepts, fostering collaborations, and prioritizing ideas based on impact. - Strong interpersonal skills, with the ability to communicate effectively and establish positive relationships with diverse stakeholders. - A genuine passion for health, sports, nutrition, and all aspects of fitness. - Previous experience in the field of marketing will be advantageous in this role. If you are someone who thrives in a dynamic and creative marketing environment, and you are ready to contribute your expertise to a team dedicated to promoting clean sports nutrition, we would love to hear from you. Join us in our mission to make a difference in the world of health and fitness.,

As a Product Marketing Executive at Asite, you will play a crucial role in the product function of our enterprise-focused construction tech SaaS platform. Your primary responsibilities will include defining and driving the product marketing strategy, crafting compelling messaging for diverse stakeholders, conducting market research, overseeing go-to-market execution, and collaborating with cross-functional teams to align on growth priorities. To excel in this role, you should have 3-5 years of experience in enterprise SaaS marketing with a focus on complex, multi-stakeholder environments like construction and infrastructure. You will be expected to possess strong organization and communication skills, attention to detail, and the ability to leverage customer insights to influence product strategy effectively. Key Responsibilities: - Define and drive the product marketing strategy for enterprise construction tech offerings. - Craft compelling positioning and messaging for various stakeholders in the construction industry. - Conduct market research to understand needs and competitive landscape. - Oversee go-to-market execution for new products, feature releases, and partnerships. - Collaborate with cross-functional teams to align on growth priorities. - Develop sales enablement frameworks to support enterprise sales. - Partner with product leadership on market expansion strategies and pricing models. - Gather customer feedback to enhance product market-fit and user experience. - Own the voice of the customer through persona research and value messaging. Desired Skills & Experience: - 3-5 years of experience in B2B SaaS marketing, with at least 2+ years in product marketing roles. - Demonstrated success in enterprise GTM strategy and execution, preferably in construction tech or field services. - Strong understanding of construction project lifecycles and procurement processes in large enterprises. - Exceptional executive communication skills and cross-functional leadership experience. - Ability to manage multiple tasks in a fast-paced environment. - Exposure to international markets and enterprise expansion playbooks. - Excellent teamwork skills with a proactive attitude. About Asite: Asite's vision is to connect people and help the world build better. Our platform enables seamless information sharing across the supply chain for organizations working on large capital projects. Asite SCM and Asite PPM are our solutions that facilitate integrated supply chain management and project portfolio management for capital projects. If you meet the desired skills and experience criteria and are excited to be part of a dynamic team that is dedicated to building better digital engineering solutions, please share your resume with us at careers.india@asite.com. Additional Information: - Type: Full-time - Experience: Mid-level - Functions: Product Management / Product Marketing - Industries: Information Services, Information Technology, Management Consulting, Internet, Computer Software,

As a Sales Executive, you will be responsible for managing and increasing revenue for our co-working spaces and in-house Food & Beverage (F&B) services. Your role will involve engaging in B2B/B2C sales, demonstrating knowledge of the co-working industry, and showcasing your skills in hospitality and F&B promotions. Your primary responsibilities will include identifying potential clients and generating leads through various channels such as calls, walk-ins, emails, and networking. You will conduct site tours for potential clients, effectively present workspace offerings, and tailor proposals to meet client requirements and space availability. It will be crucial for you to close sales for office spaces, hot desks, meeting rooms, and day passes while maintaining an updated CRM system with leads, follow-ups, and conversions. Meeting monthly and quarterly sales targets will also be a key focus. In addition to sales and client acquisition, you will be expected to build strong relationships with existing members to comprehend their changing needs. Collaboration with community managers to ensure seamless onboarding and setup for new clients will be essential. Serving as the main contact for booking meeting rooms and event/working spaces will also be part of your responsibilities. Moreover, you will play a role in promoting and upselling in-house caf and F&B services to co-working clients and external customers. Coordinating with caf and catering teams to provide tailored packages for meetings, events, and daily consumption will be part of your duties. Monitoring customer feedback and working with the F&B team to enhance quality and service standards will also be crucial for this role.,

You will be responsible for ensuring adherence to Standard Operating Procedures (SOP) to maintain good customer relations across all levels. This includes contributing to sales generation through cold calling or handling customer inquiries promptly in a fast-paced setting and efficiently directing potential leads to the sales team. Building and nurturing positive customer relationships, promptly addressing customer and prospect queries, and ensuring seamless operations for the sales team will also be part of your role. You will play a crucial role in providing troubleshooting assistance, escalating unresolved issues to the appropriate support level, maintaining accurate customer records, and managing inbound and outbound calls while keeping comprehensive records. Additionally, you will manage daily booking calls, update the sales team on any errors or feedback received, record and escalate complaints to the Assistant General Manager, update customer ratings in GDMS, and pass on customer referrals to the sales team for further action. Handling HMIL complaints by contacting customers, recording grievances in the feedback form, following up with the relevant sales consultant, and ensuring complaint closure in GDMS will be among your responsibilities. You will also be required to follow up with sales customers within 48 hours of delivery to gather feedback, cross-check customer complaint lists, and facilitate the resolution of any issues by involving the relevant Sales Executive to address and close complaints. Ensuring the timely readiness of delivery vehicles, escalating any issues to the Sales Head/GSMs, organizing dealership events and customer meetings, and maintaining the cleanliness and readiness of display, test drive, and delivery vehicles will be part of your daily tasks. Additionally, you will be responsible for sending SMS messages to customers for various occasions such as thanking customers, delivery wishes, birthday and wedding anniversary wishes, and festival wishes. Moreover, you will be accountable for generating and submitting reports related to the Customer Relations Process to HMIL and the Management team. These reports include the Complaint Resolution Report, Delivery Report, Non-Promoted Score Report, CATI Study Report, HMM Enrollment Report, Happy Calling Report, and any other reports as required by HMIL/Management. In addition to the above responsibilities, you will be expected to invite customers to the Monthly Customer Meet, manage stock maintenance of vehicle delivery freebies, internal IoM, and stationery, while ensuring compliance with housekeeping standards, 5S benchmarks, and Go Green initiatives within the department. This position is a walk-in job type with the work location being in person.,

As a support representative for Microsoft products, your primary responsibility will be to interact with customers in order to troubleshoot and resolve technical issues efficiently. You will be required to engage with customers via phone, chat, or email, actively listening to their concerns, asking relevant questions, and empathizing with their situations. It is essential to communicate technical concepts clearly to non-technical users and guide them on utilizing self-help resources effectively. Developing expertise in the Microsoft ecosystem, including Windows, Office, Microsoft 365, and Surface devices, is crucial for this role. Staying informed about product updates, patches, and known issues will be necessary to provide accurate and up-to-date support. When faced with complex issues, you should escalate them to higher tiers and provide remote troubleshooting assistance using tools like Microsoft Remote Desktop. Striving for first contact resolution and maintaining a positive and professional demeanor during all interactions with customers are key components of ensuring customer satisfaction. Collecting feedback and identifying areas for improvement will be essential for enhancing customer experience. Collaboration with cross-functional teams and sharing knowledge to contribute to internal knowledge bases are vital aspects of the role. Adherence to Microsoft's support policies and guidelines, as well as meeting performance metrics related to response time, resolution time, and customer satisfaction, is imperative. Your preferred skills in customer service, service desk support, voice, chat, and email communication will be beneficial in excelling in this role.,

MAIN PURPOSE OF ROLE Leads/supervises a team of 2 or more professionals. First level manager of a work team that could comprise professionals, technical and/or administrative staff. Typically without budget or hire/fire authority. Focuses on mentoring, coaching, and coordination. This job family run the total sales and marketing activities of the organisation, including market research, pricing, sales and merchandising activities, marketing campaigns and promotions, business development activities, customer service, invoicing, credit and payment administration. MAIN RESPONSIBILITIES Responsible for the day-to-day operations of a team of Sales and Marketing officers. Coordinates work activities to achieve the volume expected to meet operational requirements. Provide leadership and assistance in project implementations and ensure that regulations and standards set are met and adhered to. Act as focal point for other Card Centre functions pertaining to product , customer and market feedback. Lead the team in providing support and assistance to Sales and Marketing Managers. QUALIFICATIONS High School Diploma / GED Minimum 4 years experiences

Implement a marketing and sales strategy for one or more of the organizations more complex, controversial, or strategically significant products/services in order to meet established sales or market share targets. MAIN RESPONSIBILITIES Conduct market research, oversee product development and design, set prices, launch new products, oversee advertising campaigns, and monitor sales performance to effectively market assigned products/services. Monitor, analyze, and evaluate domestic and international market trends, consumer behavior and competitor activity to identify market opportunities for the product/service. Monitor, analyze, and evaluate product performance and customer feedback to generate new product ideas. Identify product/service changes to meet customer needs. Liaise with other areas of the organization (e.g., production, R&D) to implement these changes. Prepare sales forecasts and budgets. Monitor sales volume, revenues and costs against forecasts. Adapt plans to improve the sales performance of the product/service. Liaise with advertising and promotions specialists to design sales campaigns and sales collateral for the product/service that are effective and appropriate for the target audience. Role: Product Manager - Other Industry Type: Medical Devices & Equipment Department: Product Management Employment Type: Full Time, Permanent Role Category: Product Management - Other Education UG: Any Graduate PG: Any Postgraduate

Independently handle brand management responsibility for allocated brands. Brand portfolio to include strategically important brands of the Division Achieve top-line, market share and bottom-line targets for the brands assigned Work effectively with creative agencies as partners, to develop differentiated and impactful brand campaigns Ensure quality and timely delivery/execution of campaigncollaterals/inputs/activitiesto field force Analyze market conditions and forecast sales on a regular basis Monitor ROI on brand strategies Monitor competitor activities Conduct research as per the brand need (analyze customer behavior, perception-attribute mapping, etc.) and design strategies accordingly. Undertake feasibility analysis/ market research for new opportunities. Develop and implement Annual Operating Plan for brand portfolio Undertake fieldwork to capture insights Effectively collaborate with sales team and cross functional stakeholders for buy-in of strategies to internal customers and ensure strong implementation of designed strategies Actively drive engagement with sales team - conduct CSM and other sales meetings to drive excitement Ensure quality and timely delivery/execution of campaigncollaterals/inputs/activitiesto field force Effectively coordinate with other functional areas within organization e.g. Medical, Training, Promo team, Supply Chain, Finance etc. Lead Divisional initiatives which are of significant impact to the business / organization Buddy to new brand managers in the team Mentor/Guide to management trainees in the team JOB SPECIFICATIONS: Skill, Education, Experience Education: Graduate in Science / Pharmacy MBA/PGDBA in Sales and Marketing Experience: Pharmaceutical brand management experience of at least 5 years (preferably in MNC) as Brand manager/ Sr Brand Manager Additional exposure of sales preferred Exposure to managing Key Accounts / dealing with Key Opinion Leaders Experience in managing new launches Skills: Excellent Communication Skills Functional Technical Knowledge on therapy areas owned and other therapies in the division Demonstrates creativity, innovation and drive for results Ability to influence, lead and work with cross functional teams Analytical skills and Good Financial Acumen Strategic thinking, Problem solving and decision making skills Planning and organizing skills for short term and long term. Time management and multi-tasking skills Role: Brand Management Industry Type: Medical Devices & Equipment Department: Marketing & Communication Employment Type: Full Time, Permanent Role Category: Marketing Education UG: Any Graduate PG: MBA/PGDM in Any Specialization

You have the exciting opportunity to join our team as a Medical Representative focusing on Gynecology for our new vertical in Mother and Baby Health. With our 16 years of success in IVF Treatment, we are expanding our reach and looking for a dynamic individual to promote and sell our products to doctors, hospitals, and healthcare professionals in Delhi, Mumbai, Bangalore, Patna, Ludhiana, and Srinagar. As a Medical Representative, your responsibilities will include showcasing our products to gynecologists, building strong relationships within the medical community, and achieving sales targets in your assigned territory. You should have a proven track record in Gynecology sales, possess strong networking skills, and be able to effectively communicate the benefits of our products to medical professionals. In this role, you will conduct product presentations, stay updated on industry trends and competitor products, arrange appointments with healthcare providers, and collect feedback from customers to provide valuable insights to our marketing team. It is essential to maintain accurate records of your sales, customer interactions, and market conditions to drive revenue growth and ensure the success of our new vertical. If you are passionate about women's health, have a background in Gynecology sales, and thrive in a fast-paced environment, we would love to hear from you. Join us in our mission to make a positive impact on Mother and Baby Health and be a part of our dedicated team at the forefront of healthcare innovation.,

The company Mosaic Wellness is dedicated to creating digital-first health solutions for elective health concerns, with a primary mission of helping Indians live more fulfilling lives surrounded by wellness and grace. The company comprises various platforms such as Man Matters, Be Bodywise, and Little Joys, each focusing on specific health concerns for men, women, and children. In this role as a Customer Insights Manager, you play a crucial part in shaping the customer experience. Your responsibility is to be the customers" companion in understanding their needs, preferences, and concerns to enhance their overall experience. This role involves collecting feedback from various channels, analyzing data to identify patterns and areas for improvement, translating insights into actionable strategies, collaborating with cross-functional teams to prioritize and implement changes, and monitoring the impact of these changes for continuous improvement. The ideal candidate for this position should have a minimum of 2 years of relevant experience, preferably in a startup environment. Experience in customer insights, Voice of Customer (VOC) roles, and customer research would be advantageous. A customer-centric mindset, coupled with a profound understanding of customer behavior to translate insights into tangible improvements, is essential. Strong analytical skills are required to interpret data, draw meaningful insights, and make informed decisions using visualization and analytical tools. The ability to thrive in a fast-paced, dynamic environment, drive results, and exhibit a bias for action, ownership mentality, and determination to overcome challenges are key traits for success in this role.,

As a Sales Executive based in Bangalore, you will play a crucial role in driving sales growth for our company. With 2 to 3 years of relevant experience and any degree qualification, you will be responsible for various key aspects of our sales operations. Your primary focus will be on Sales Generation, where you will be required to identify and pursue new business opportunities, conduct engaging sales presentations, and successfully close deals. Developing a comprehensive understanding of our products and services, along with their features, benefits, and target audiences, will be essential to effectively communicate their value to potential customers. Customer Engagement will be another critical area of your role, where you will establish and cultivate relationships with clients, cater to their needs, and provide continuous support. Collaborating with the sales team, you will contribute to the development and implementation of sales strategies to achieve our organizational goals. Lead Generation will also be a key responsibility, involving the identification and qualification of potential leads through market research and networking efforts. Maintaining accurate records of customer interactions, sales leads, and progress in CRM systems will be crucial to track and monitor your sales activities effectively. Moreover, you will be involved in training new employees on product knowledge and sales techniques, staying informed about industry trends and market dynamics through continuous Market Research. Utilizing your strong sales skills, product expertise, CRM proficiency, and excellent communication abilities, you will be expected to deliver compelling presentations, resolve customer issues, and adapt to changing market conditions. Your goal-oriented approach, analytical skills, and ability to conduct market research, gather customer feedback, and contribute to sales forecasting and reporting processes will be instrumental in driving our sales success. Additionally, providing technical support, representing the company at industry events, and exceeding sales targets will be part of your responsibilities in this Contractual/Temporary role with an in-person work location.,

The role of North Technical Sr. Sales Executive requires someone with sales experience in Material Handling Equipment (MHE) and a strong technical knowledge of MHE products. As the Sr. Sales Executive, your primary responsibility will be to drive sales growth by managing client relationships, generating new business opportunities, and ensuring revenue targets are met within the MHE sector. Your key responsibilities will include generating enquiries and developing new business opportunities with both domestic and international clients. You will conduct market research to identify potential sales opportunities and customer needs. You should actively seek new sales leads through various methods such as cold calling, networking, and social media. As the Sr. Sales Executive, you will be responsible for preparing, submitting, and following up on proposals and offers. Additionally, you will deliver product presentations to clients and prospects, negotiate and close deals, and handle any objections or complaints from clients. It is essential that you work closely with internal teams to achieve sales goals, improve processes, and share customer feedback for continuous improvement. You will also be required to create regular sales reports, maintain financial data, represent the company at industry exhibitions and conferences, prepare and maintain Management Information System (MIS) reports, participate in process improvement activities, and archive and maintain data related to the Annual Business Plan (ABP). Maintaining a detailed customer database, including their growth plans and future requirements, will also be part of your responsibilities.,