Please note: This is an on site position in Kharadi, Pune. Timings - 6:30 PM - 3:30 AM Remote/Hybrid options are not available Experience - 5+ years Experience in the US market and SaaS is mandatory. Team management experience is a plus. About Jeeva.ai Jeeva.ai is at the forefront of transforming the future of work by building AI employees that automate manual tasks, starting with AI Sales Reps. Our vision is simple: "Anything that doesn’t require deep human connection can be automated & done better, faster & cheaper with AI." With the backing of prominent investors and $1M ARR within just three months of launch, we're not just growing—we're thriving and making a significant impact in the world of artificial intelligence. As a dynamic startup we are backed by Alt Capital (founded by Jack Altman & Sam Altman), Marc Benioff (CEO Salesforce), Gokul (Board Coinbase), Bonfire (investors in ChowNow), Techtsars (investors in Uber), Sapphire (investors in LinkedIn), Microsoft with $3.2M ARR in just 6 months after launch, we’re not just growing - we’re thriving and making a significant impact in the world of artificial intelligence. About You Experience: 5+ years in Customer Success, Account Management, or a related role with a proven track record of meeting or exceeding sales targets. Consultative Approach: You take a solutions-oriented approach to business development and client success efforts. Communication Skills: Strong written and verbal communication skills, with the ability to pitch value offerings effectively. Proactive & Driven: A self-starter with a go-getter attitude, quick learner, and target-oriented. Tech-Savvy: Comfortable using CRM software and keeping it consistently updated. Geographical Knowledge: Familiarity with US geography and experience in lead generation for software product and service sales. Relationship Builder: Adept at communicating with customers, understanding their needs, and identifying sales opportunities. What You’ll Be Doing Client Presentations & Demos: Conduct presentations and demos that clearly communicate the value proposition of Jeeva.ai to clients. Client Relationship Management: Maintain strong, ongoing relationships with existing clients, identifying opportunities for upselling, cross-selling, and ensuring repeat business. Onboarding New Clients: Lead the onboarding process, ensuring a smooth transition and a thorough understanding of our products and services. Account Performance Review: Regularly review client account performance, identify areas for improvement, and implement strategies to drive better results and client satisfaction. Issue Resolution: Act as the point of escalation for client issues, collaborating with internal teams to resolve problems promptly and effectively. Product Expertise: Develop a deep understanding of our products and services to provide expert guidance and support to clients. Feedback & Improvement: Gather and analyze client feedback to inform product development and service improvements. Show more Show less