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Nexverseai
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Customer Success Manager- Demand

Customer Success Manager- Demand

Nexverseai

5 - 10 years

8 - 12 Lacs

Bengaluru

Posted:6 hours ago| Platform:

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Skills Required

Analytical skills Digital media Consulting Financial operations Account management Business modeling Subject Matter Expert Management Advertising Performance monitoring

Work Mode

Work from Office

Job Type

Full Time

Job Description

About Nexverse.ai

Nexverse.ai, a subsidiary of VerSe Innovation, is a leader in programmatic advertising, delivering innovative digital solutions globally. We are looking for a proactive Customer Success Manager with 5+ years of experience in programmatic advertising or digital media, eager to grow and drive partner success.

Position Summary

You will build and nurture strong, long-term omni-channel relationships with demand partners, acting as their trusted liaison. Using a data-driven approach, youll guide performance monitoring, account optimization, and resolve issues. Youll lead client meetings, including QBRs, consult on tailored solutions, and work cross-functionally to deliver outstanding service.

Key Responsibilities

Manage day-to-day interactions with demand partners, maintaining regular communication with key stakeholders.
Serve as the primary contact for marketplace demand partners, leveraging data insights for decision-making and optimization.
Lead client-facing calls and strategic meetings to align goals, drive performance, and identify upsell opportunities.
Develop consultative, tailored solutions and execute strategies that deliver measurable partner success.
Collaborate across Finance, Operations, Product, and Supply teams to ensure seamless partner experience.
Become a subject-matter expert on Nexverse.ais platform to help clients maximize value.
Stay updated on programmatic ad tech trends to unlock new client opportunities.

Qualifications & Requirements

5+ years of account management experience in programmatic advertising, digital media, or related fields.
Strong understanding of the programmatic ecosystem including DSPs, ad exchanges, and business models.
Self-motivated, goal-oriented, with excellent communication skills to lead meetings and influence stakeholders.
Proven ability to manage multiple projects in a fast-paced, data-driven environment.
Collaborative mindset with strong cross-functional teamwork skills.
Analytical skills with experience using data to drive insights and improve outcomes.
Bachelors degree in Business, Marketing, or related discipline.

Ready to Apply?

Join our team and help shape the future of programmatic advertising.

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Customer Success Manager- Demand