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Customer Success Manager- Demand

5 - 10 years

10 - 14 Lacs

Posted:4 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

You will build and nurture strong, long-term omni-channel relationships with demand partners, acting as their trusted liaison. Using a data-driven approach, youll guide performance monitoring, account optimization, and resolve issues. Youll lead client meetings, including QBRs, consult on tailored solutions, and work cross-functionally to deliver outstanding service.
Key Responsibilities
  • Manage day-to-day interactions with demand partners, maintaining regular communication with key stakeholders.
  • Serve as the primary contact for marketplace demand partners, leveraging data insights for decision-making and optimization.
  • Lead client-facing calls and strategic meetings to align goals, drive performance, and identify upsell opportunities.
  • +4 more...
Requirements: Req: 5+ years of account management experience in programmatic advertising, digital media, or related fields., Strong understanding of the programmatic ecosystem including DSPs, ad exchanges, and business models....

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