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Customer Success Manager

0 years

0 Lacs

Gurugram Haryana India

Posted:14 hours ago| Platform: Linkedin logo

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Skills Required

technology jira servicenow hubspot erp crm oracle sap communication management data analysis support

Work Mode

On-site

Job Type

Full Time

Job Description

Position: Customer Success Manager Location: Gurgaon (Hybrid) Type: Fulltime with BayOne Responsibilities: Skills Required Must have CSM experience in technology industry with tools similar to Jira, SFDC, ServiceNow, Hubspot, Gainsight, ERP-CRM such as Oracle, SAP, Ariba Communication and interpersonal skills Problem-solving and analytical thinking Product knowledge and technical expertise Time management and organization Data analysis and interpretation Strategic thinking and planning Benefits of a CSM Increased customer satisfaction and loyalty Reduced churn rate Improved customer retention\ Enhanced product adoption Revenue growth through upsell/cross-sell opportunities Typical Career Path Customer Support Representative Account Manager Customer Success Manager Senior Customer Success Manager Director of Customer Success

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BayOne Solutions
BayOne Solutions
www.bayone.com

IT Services and IT Consulting

Pleasanton CA

501-1000 Employees

106 Jobs

    Key People

  • Trisha Jonnalagedda

    CEO

  • Jagan Seshadri

    Co-founder

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