Customer Service Specialist

As a Customer Service Specialist at Competence Consulting E-commerce in Surat, your role is crucial in efficiently handling day-to-day customer support tasks. Your responsibilities include addressing customer inquiries, managing phone calls, and enhancing the overall customer experience to ensure high customer satisfaction. Key Responsibilities: - Handle day-to-day customer support tasks - Ensure customer satisfaction and provide excellent service - Manage phone calls and address customer inquiries - Enhance the overall customer experience Qualifications Required: - Customer Support, Service, and Satisfaction skills - Experience in Customer Experience management - Proficiency in Phone Etiquette - Strong verbal and written communication skills - Ability to work effectively in a team and on-site - Prior experience in e-commerce or retail industry (a plus) - Bachelor's degree in Business, Communications, or related field,