Eseries Sports Pvt Ltd

3 Job openings at Eseries Sports Pvt Ltd
Bank Coordinator Delhi, Delhi 1 - 3 years INR 3.0 - 4.8 Lacs P.A. On-site Full Time

Duties and Responsibilities · Visit or coordinate with various banks and financial institutions on daily / regular basis · Manage and coordinate daily banking operations of the organisation · Ensure compliance with banking laws and regulations · Maintain all banking documentation and records · Coordinate with internal departments to facilitate banking transactions · Liaise with financial institutions to resolve any issues · Monitor and analyze bank fees and optimize banking relationships Requirements · Bachelor’s Degree/Diploma in Finance, Accounting, Business Administration, or related field. · Minimum 1 to 3 years of prior experience in retail branch banking or corporate banking is mandatory. Candidates from PG (Payment Gateway) industry would be given preference. · Experience in loan processing, credit card sales, or accounting roles are NOT preferred . · Experienced in EDC/ PG (Payment Gateway). · Ability to handle confidential information with discretion · Ability to handle multiple tasks at any given point in time. · Keen to start things from scratch. Job Type: Full-time Pay: ₹25,000.00 - ₹40,000.00 per month Application Question(s): Are you presently or before worked with any Bank or PG or EDC related ? Else don't apply. What is your Current Salary ( in hand per month) ? Work Location: In person

Bank Coordinator Delhi 1 - 3 years INR 3.0 - 4.8 Lacs P.A. On-site Full Time

Duties and Responsibilities · Visit or coordinate with various banks and financial institutions on daily / regular basis · Manage and coordinate daily banking operations of the organisation · Ensure compliance with banking laws and regulations · Maintain all banking documentation and records · Coordinate with internal departments to facilitate banking transactions · Liaise with financial institutions to resolve any issues · Monitor and analyze bank fees and optimize banking relationships Requirements · Bachelor’s Degree/Diploma in Finance, Accounting, Business Administration, or related field. · Minimum 1 to 3 years of prior experience in retail branch banking or corporate banking is mandatory. Candidates from PG (Payment Gateway) industry would be given preference. · Experience in loan processing, credit card sales, or accounting roles are NOT preferred . · Experienced in EDC/ PG (Payment Gateway). · Ability to handle confidential information with discretion · Ability to handle multiple tasks at any given point in time. · Keen to start things from scratch. Job Type: Full-time Pay: ₹25,000.00 - ₹40,000.00 per month Application Question(s): Are you presently or before worked with any Bank or PG or EDC related ? Else don't apply. What is your Current Salary ( in hand per month) ? Work Location: In person

Customer Service Specialist delhi 0 - 1 years INR 2.4 - 3.0 Lacs P.A. On-site Full Time

Job Title: Customer Support Specialist Location: New Delhi Employment Type: Full-Time Department: Customer Service / Support Experience Required: 0–1 years (Freshers with strong communication skills may also apply) About the Role: We are seeking a Customer Support Specialist to join our team and ensure our customers receive outstanding service and support. The ideal candidate will be responsible for handling customer queries, resolving issues efficiently, and maintaining a positive relationship with clients through professional communication and problem-solving. Key Responsibilities: Respond to customer inquiries via phone, email, chat, or social media in a timely and professional manner. Provide accurate information about products, services, and order status. Handle complaints, provide appropriate solutions, and ensure resolution within agreed timelines. Maintain detailed records of customer interactions and feedback in the CRM system. Collaborate with internal teams (Sales, Operations, Technical Support, etc.) to ensure smooth customer experience. Identify recurring issues and suggest improvements to enhance customer satisfaction. Follow up with customers to ensure their issues are fully resolved. Meet performance metrics such as response time, resolution rate, and customer satisfaction score. Requirements: Bachelor’s degree in any discipline (Business, Communication, or related field preferred). Proven experience in customer service or client-facing roles. Excellent verbal and written communication skills. Strong problem-solving and multitasking abilities. Patience, empathy, and a customer-first attitude. Preferred Skills: Experience in e-commerce. Ability to handle high-volume queries efficiently. What We Offer: Competitive salary Opportunities for career growth and skill development. Supportive and collaborative work environment. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Application Question(s): If got selected, how soon you can join us ? How many years of experience you have in Customer support ? What is your salary expectation ? What is your current location ? Work Location: In person