Customer Service Specialist

0 - 4 years

0 Lacs

Posted:1 day ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: As a Customer Service Specialist at the company situated in Jodhpur, your role involves providing exceptional customer support, ensuring high levels of customer satisfaction, and maintaining excellent phone etiquette. Your primary responsibilities will include handling customer inquiries, resolving complaints, and enhancing overall customer experiences. Key Responsibilities: - Provide outstanding customer support - Ensure customer satisfaction at all times - Manage phone etiquette effectively - Handle customer service inquiries promptly and professionally - Address customer complaints with empathy and efficiency - Enhance customer experiences through personalized interactions Qualifications Required: - Proficient in customer support and customer service skills - Capable of delivering high levels of customer satisfaction and enhancing customer experience - Excellent phone etiquette skills - Strong communication and interpersonal abilities - Ability to handle customer complaints in a professional manner - Minimum requirement of a high school diploma or equivalent; a degree in a relevant field is a bonus - Prior experience in a similar role is beneficial, but not mandatory,

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