Customer Service Specialist

2 - 6 years

0 Lacs

Posted:1 day ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Customer Service Specialist at Dhoot Group Jodhpur, your role will involve handling day-to-day customer interactions, managing phone inquiries, ensuring customer satisfaction, and providing exceptional service. You will be responsible for resolving customer issues, enhancing the customer experience, and maintaining high phone etiquette standards. Key Responsibilities: - Handle day-to-day customer interactions - Manage phone inquiries effectively - Ensure customer satisfaction and a positive customer experience - Resolve customer issues promptly and efficiently - Enhance the overall customer experience - Maintain high standards of phone etiquette Qualifications Required: - Customer support and customer service skills - Ability to ensure customer satisfaction and a positive customer experience - Excellent phone etiquette skills - Strong communication and interpersonal skills - Ability to work independently and as part of a team - Experience in the auto industry is a plus,

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