Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in vadodara
>
H&M Virtual Services
>
Customer Service Manager

Customer Service Manager

H&M Virtual Services

1 - 3 years

3 - 5 Lacs

vadodara

Posted:1 day ago| Platform:

Apply

Skills Required

customer service loyalty customer care microsoft office suite customer service management team management customer relationship client servicing business development photoshop customer support marketing microsoft windows loyalty programs crm

Work Mode

Work from Office

Job Type

Full Time

Job Description

Skills:
Team Leadership, Communication, Microsoft Excel, Customer Service, Microsoft PowerPoint,. The ideal candidate is responsible for leading a team of trained product experts who provide our customers with a delightful, frictionless experience.

Job Roles.
Supervising day-to-day operations in the customer service department.

Responding to customer service issues in a timely manner.

Oversees Our Customer Care Team.
Manage and Train Customer Care Executives. Developing customer satisfaction goals and coordinating with the team to meet day to day deadlines.

Implementing an effective customer loyalty program.

Creating effective customer service procedures, policies, and standards.

Maintaining accurate records and documenting all customer service activities and discussions.

Assessing service statistics and preparing detailed reports on your findings.

Qualifications.
Bachelor's degree or equivalent experience. 3+ years' of customer service. Excellent written and verbal communication skills. Proficiency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.).

More Jobs at H&M Virtual Services

Sales Representative

Vadodara, Gujarat, India

Experience: Not specified

INR 3 - 6 Lacs

Project Coordinator

vadodara, gujarat

2.0 - 2.0 yrs

Salary: Not disclosed

Solar Installation Coordinator

vadodara, gujarat

2.0 - 2.0 yrs

Salary: Not disclosed

Solar Sales Representative

vadodara, gujarat

Experience: Not specified

Salary: Not disclosed

Project Coordinator

vadodara

2.0 - 2.0 yrs

INR 4 - 8 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Business Development Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

H&M Virtual Services

Login to

Please Verify Your Phone or Email

Confirm Action

Customer Service Manager