ColorSpa private limited

Key Responsibilities (KRAs): Handle incoming and outgoing calls professionally and courteously. Respond to customer queries related to order status, service estimates, and general service questions. Provide accurate information about treatments, pricing, and timelines. Follow up with leads from Instagram, WhatsApp, and other channels to convert inquiries into confirmed orders . Coordinate with the operations team to ensure seamless customer updates and support. Maintain customer records and call logs for follow-ups and performance tracking. Deliver excellent customer experience to build trust and repeat business. Required Skills & Qualifications: Excellent communication skills in English and Hindi (verbal and written). Polite and confident phone etiquette. Prior experience in customer service, telesales, or call center roles is preferred. Ability to multi-task and manage time efficiently in a fast-paced environment. Familiarity with CRM tools like is a plus , but not mandatory (training will be provided). Salary & Benefits: Competitive salary based on experience Incentives for successful lead conversions On-the-job training and growth opportunities Friendly, professional work environment Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Language: English (Required) Hindi (Preferred) Work Location: In person Speak with the employer +91 9990108999