Android Developer (Kotlin + Jetpack Compose) Location: Hyderabad Job Type: Full-Time Experience: 6-10 Years About the Role We are looking for a highly skilled and passionate Android Developer with strong expertise in Kotlin and Jetpack Compose . You will design, build, and maintain high-performance Android applications while ensuring an exceptional user experience. This role is ideal for someone who enjoys ownership, modern tech stacks, and collaborative problem-solving. Requirements 6-10 years of professional Android development experience (or strong project experience) Strong knowledge of Kotlin , Coroutines , and Jetpack libraries Hands-on experience with Jetpack Compose and modern Android architecture Familiarity with REST APIs , Retrofit , OkHttp , and DI tools ( Hilt/Dagger ) Understanding of MVVM or Clean Architecture patterns Strong debugging, analytical, and problem-solving skills Comfortable working in a small, fast-paced, collaborative engineering team Nice-to-Have Experience publishing apps to the Google Play Store Knowledge of CI/CD tools and version control best practices Basic understanding of UI/UX and design systems Interest in performance tuning and scalability Technical Skillset Language: Kotlin UI Framework: Jetpack Compose Dependency Injection: Hilt / Dagger Networking: Retrofit, OkHttp Concurrency: Coroutines, Flow Image Loading: Coil Local Storage: DataStore / Room Architecture: MVVM / Clean Architecture Version Control: Git, GitHub / GitLab Responsibilities Develop and maintain features using Jetpack Compose Collaborate with backend and iOS teams to define and consume APIs Write clean, maintainable, and testable Kotlin code Participate in code reviews and contribute to engineering best practices Work closely with design and product teams to deliver refined UI/UX Stay updated with Android best practices and help improve performance & architecture Education Bachelors or Master’s degree in Computer Science, Engineering, or a related field Why Join Us? Opportunity to work on a modern Android app with a cutting-edge tech stack Small, agile team where your contributions have real impact Collaborative, ownership-driven work culture Strong learning, growth, and innovation opportunities
Operations Delivery Manager Company: CareOff Location: Hyderabad (Field + Office Role) Experience: 7+ Years (3-4 Years in Lead/Charge Role Preferred) Role Overview As an Operations Delivery Manager , you will ensure seamless service delivery and maintain a strong caregiver supply across your assigned city/zone. You will work closely with caregivers, manage daily operations, solve on-ground issues, and improve service quality through strong processes and execution. Your role is critical in onboarding caregivers, ensuring service readiness, driving quality control, and maintaining operational excellence to deliver a consistent and premium CareOff experience. Key Responsibilities Supply & Caregiver Management Onboard high-quality caregivers to meet customer demand Oversee verification, training completion, and service activation Build strong relationships with caregivers in your assigned area Address issues related to availability, punctuality, grooming, and professionalism Daily Operations & Service Delivery Ensure smooth daily service delivery with minimal disruptions Monitor bookings, attendance, shift completion, and cancellations Act as the first escalation point for field-level issues Coordinate with customer support and central operations for quick resolutions Quality & Process Excellence Implement and enforce SOPs for onboarding and service delivery Conduct field audits and on-ground quality checks Identify recurring issues and drive corrective actions Improve customer and caregiver experience through structured feedback loops Growth & Improvement Initiatives Execute operational and quality improvement initiatives Analyze operational data to identify gaps and opportunities Support pilots, new processes, and rollout initiatives Share field insights with product, training, and support teams Qualifications & Skills Required Bachelors degree (mandatory) 7+ years in operations, service delivery, or field operations Experience in Zomato, Swiggy, Urban Company , or similar platforms preferred Strong analytical and problem-solving skills Ability to execute on-ground tasks with speed and ownership Strong communication and coordination abilities Comfortable with field travel and dynamic work environments Why Join CareOff? Be part of a fast-growing caregiving platform High-ownership role with direct on-ground impact Opportunity to build and scale operations from early stage Work with a mission-driven team focused on trust and quality Health insurance benefits for you and your family Location: Hyderabad Company: CareOff Apply at: support@careoff.com
Customer Service Manager Company: CareOff Location: Hyderabad (Work From Office) Experience: 7+ Years Total | 4+ Years as Team Lead/Manager About CareOff CareOff is building Indias most trusted caregiving platform, connecting families with verified professionals for elder care, child care, companionship, and home support. We focus on service quality, trust, and professionalism. This role is ideal for a leader who can build systems, scale teams, and own customer experience end-to-end. Role Overview As a Customer Service Manager , you will lead CareOffs customer support operations for both customers and caregivers. You will manage Team Leads and Executives, drive service quality, handle escalations, and improve processes. This is a hands-on, onsite role based in Hyderabad. Key Responsibilities Team Leadership & People Management Lead, mentor, and scale high-performing customer service teams Coach Team Leads and Executives on empathy, quality, and performance Drive accountability through reviews, feedback, and training Support hiring, onboarding, and capacity planning Operations & Service Excellence Own SLAs, CSAT, FCR, productivity, and quality metrics Manage support across calls, WhatsApp, chat, email, and in-app tickets Act as final escalation point for priority or sensitive cases Ensure SOP compliance for bookings, cancellations, emergencies, and disputes Process & Continuous Improvement Identify workflow gaps and improve using data insights Collaborate with Operations, Product, Training, and Tech teams Drive automation, optimization, and process standardization Maintain documentation, dashboards, and performance reports Required Experience & Skills 7+ years in customer service/operations 4+ years as Team Lead or Manager Experience managing large teams with performance metrics Strong escalation handling and decision-making abilities Excellent verbal and written communication Customer-first mindset with high ownership Comfortable with 7-day operations and onsite work Preferred Background Experience in Swiggy, Zomato and Urban Company, or similar platforms Exposure to BFSI or SaaS support Familiarity with CRM, ticketing systems, QA frameworks Experience building SOPs and scaling service operations Why Join CareOff? Lead customer experience for a fast-growing caregiving platform High-ownership leadership role with meaningful impact Opportunity to build systems from early growth to scale Work with a mission-driven, execution-focused leadership team Location: Hyderabad Company: CareOff Apply at: support@careoff.com