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Shining Stars Institution & travels
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Customer Service Executive

Customer Service Executive

Shining Stars Institution & travels

0 - 4 years

2 - 4 Lacs

noida gurugram delhi / ncr

Posted:2 days ago| Platform:

Apply

Skills Required

bpo customer service solving queries voice process communication skills inbound process blended process outbound process icse chat process us process customer support cse isc international process customer handling domestic process interpersonal skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hello Job Seekers,

Greetings from Shining Stars ITPL ,

We are looking for enthusiastic and customer-focused individuals to join our Customer Service team.

Job Title: Customer Service Executive

Location: Delhi / Noida/ Gurugram

Experience: Fresher/ Experience

Working Days: 6 Days a Week

Key Responsibilities:

Handle inbound/outbound customer queries via phone, email, or chat.
Provide accurate information and resolve customer issues with professionalism.
Maintain records of customer interactions and update systems as required.
Ensure customer satisfaction
through prompt and effective service.
Follow company procedures and guidelines for smooth workflow.
Meet performance targets set by the organization.

Skills & Requirements:

Good English communication skills (verbal & written).
Basic computer knowledge and typing skills.
Problem-solving ability and customer-centric approach.
Ability to work in fast-paced and dynamic environments.
Willingness to work in rotational shifts and 6-day working structure.

Benefits:

Attractive salary up to 4 LPA
Corporate benefits and perks
Growth opportunities within the organization
Training and support for skill development

7651941988 ( Neha Saxena )

Regards,

Neha Saxena

Shining Stars ITPL

HR- Executive

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Customer Service Executive

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

Hello Job Seekers,

Greetings from Shining Stars ITPL ,

Job Title: Customer Service Executive

Location: Delhi / Noida/ Gurugram

Experience: Fresher/ Experience

Working Days: 6 Days a Week

Key Responsibilities:

Provide accurate information and resolve customer issues with professionalism.

Maintain records of customer interactions and update systems as required.

Ensure customer satisfaction

Skills & Requirements:

Benefits:

Attractive salary up to 4 LPA

Corporate benefits and perks

7651941988 ( Neha Saxena )

Regards,

Neha Saxena

Shining Stars ITPL

HR- Executive

More Jobs at Shining Stars Institution & travels