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Veerwal Getwork Services
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Customer Service Executive

Customer Service Executive

Veerwal Getwork Services

1 - 2 years

2 - 3 Lacs

gwalior mumbai suburban vadodara

Posted:7 hours ago| Platform:

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Skills Required

customer relationship vehicle loan lead generation two wheeler loan customer care car sales vehicle sale dealer relationship management customer handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Title: Customer Service Executive

Level: Executive

Department: Sales

Section: Vehicle Finance

Reports to: Sales Manager

Location: On-field role

Eligibility Criteria

* Education: Any Graduate

* Age: Maximum 35 years

* Experience: 0 to 2 years, must have experience in Vehicle Loans or Vehicle Sales

* Driving License: Must have a valid Driving License or Learning License

* CIBIL Score: Minimum 650

* Two wheeler: Mandatory

* Comfortable with field work

Hiring Parameters

* Must be comfortable with market visits and on field interactions

* Should have good knowledge of RTO processes

* Ability to manage dealer and customer relationships effectively

* Learner mindset and willingness to grow in sales function

* Valid bike and license mandatory

Key Responsibilities:

Generate leads through dealers, DSEs, channel partners, and open market activities.
Manage end-to-end customer interactions, including eligibility explanation, documentation, query resolution, and cross-selling.
Maintain strong dealer relationships to ensure consistent lead flow.
Collect, verify, and process loan documentation through internal systems (RSPM, SAGE).
Coordinate with credit, operations, and sales teams for smooth loan disbursal and issue resolution.

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