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Shining Stars Institution & travels
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Customer Service Executive

Customer Service Executive

Shining Stars Institution & travels

0 - 3 years

1 - 2 Lacs

kolkata

Posted:1 month ago| Platform:

Apply

Skills Required

bpo customer service inbound process blended process fluent english solving queries inbound calls voice process inbound query resolution voice support outbound calling csa communication skills english fresher cse telecalling customer care cold calling domestic process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hii Job Seekers,

Greetings from Shining Stars ITPL

HUGE OPENING'S FOR CUSTOMER SERVICE

Job Title:

Job Type:

Freshers and Experienced Candidates Welcome

Roles and Responsibilities:

Handle customer interactions through phone, chat, and email.
Resolve customer queries and complaints promptly and professionally.
Provide accurate and complete information using appropriate tools and resources.
Maintain a high standard of customer satisfaction through effective issue resolution.
Follow company communication procedures, guidelines, and policies.
Coordinate with internal departments for order or service-related matters.
Accurately manage and update customer information in the system.

Eligibility

Excellent verbal and written communication skills.
Any Under Graduate / Graduate / Fresher / experienced candidates can apply
Experienced candidates only.
Must attend and successfully complete company-provided training

Salary

Fresher: up to : 15 k in Hand

For Experience : 16 k in Hand

Interested candidates can connect : 7408291225 (Arushi)

#BPO#Voice #kolkataJobs #HiringNow #HiringAlert #Freshers #Experienced #Dynamics #Hiring #KolkataJobs2025 #Kolkata #Walkin #customerService #Handlingqueries #Graduate #Ug

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