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Customer Service Executive - Fresher & Experience @Navi Mumbai

Customer Service Executive - Fresher & Experience @Navi Mumbai

Credicus

0 - 5 years

1 - 4 Lacs

mumbai thane navi mumbai

Posted:2 days ago| Platform:

Apply

Skills Required

inbound process customer service voice support telecalling customer care inbound customer service bpo customer service inbound calls voice process outbound process outbound calling inbound voice process customer support domestic voice process bpo voice domestic bpo

Work Mode

Work from Office

Job Type

Full Time

Job Description

Process: Customer Service Executive LIC

Location:

Job Type:

Key Responsibilities:

Handle customer queries and provide prompt and accurate information.
Assist customers with policy-related inquiries, claims, and other services.
Ensure high levels of customer satisfaction through effective communication and problem-solving.
Maintain proper records of customer interactions and transactions.

Eligibility Criteria:

Graduation is mandatory.
Freshers are encouraged to apply.
Proficiency in General English and any of the following languages: Tamil, Telugu, Malayalam, Gujarati, Kannada, Bengali, Punjabi.

Work Schedule:

Day Rotational Shifts
Rotational Offs

Salary:

Up to 23.5 LPA CTC (based on experience and qualification)

Skills & Competencies:

Excellent verbal and written communication skills.
Ability to handle multiple customer interactions efficiently.
Strong problem-solving and interpersonal skills.
Patience and adaptability to work in rotational shifts.

How to Apply:

HR Shubham - 8432231842

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