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Zfunds Distribution
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Customer Support Executive

Customer Support Executive

Zfunds Distribution

1 - 5 years

|

2 - 4 Lacs

Posted:-1 days ago| Platform:

Apply

Skills Required

email support voice process customer relationship communication skills crm tools customer support mutual funds customer experience client servicing chat support financial domain customer handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Customer Support Executives

Responsibilities:

Handle customer queries via calls, emails, and chat with accuracy and professionalism.
Provide timely and effective support to ensure high customer satisfaction.
Maintain and nurture strong customer relationships.
Collaborate with internal teams for issue resolution.
Understand Mutual Fund products to assist customers efficiently.
Ensure compliance with company and regulatory standards

Requirements:

Minimum
1 year
of experience in Customer Service (voice).
Finance / Mutual Fund domain knowledge Mandatory.
Excellent communication (verbal & written) and interpersonal skills.
Graduate in any discipline.
Immediate joiners preferred.

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Zfunds Distribution

Financial Services

Finance City

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