3331 Customer Satisfaction Jobs - Page 33

Profile - International CSE Voice/Blended Process, Shifts: Rotational | 5 Days Working Eligibility: HSC + 6 months BPO/BFSI experience - Graduate - Strong English communication Salary: 21,000–32,000 As per Experience HR Krapanshi 9111762733 Perks and benefits Incentives Cab

OVERVIEW The role of Operations Agent will ensure you play a pivotal role in assisting a UKI Operations team supporting our customers along with key stakeholders in the Operational team. KEY RESPONSIBILITIES Respond promptly and effectively to incoming or outgoing communication to colleagues and customers while exhibiting high levels of attention to detail Ensure that all queries are followed up and resolved in a timely manner. Contribute to the ongoing development and improvement of the colleague and customer experience. Contribute towards achieving OKRs & Team KPIs. The above list of job duties is not exclusive or exhaustive and the role holder will be required to undertake such tasks as may reasonably be expected within the scope and expectations of the role. TO EXCEL IN THIS ROLE, YOU WILL NEED TO HAVE Excellent communications skills. Strong all-round understanding of MS Office applications, especially Word & Excel. Shows initiative, suggesting ways to improve customer experience. Flexible approach to working in a dynamic environment. A passion for sportsbook products and applicable expertise. Strong Investigative Skills. BENEFITS WE OFFER Access to Learnerbly, Udemy , and a Self-Development Fund for upskilling. Career growth through Internal Mobility Programs . Comprehensive Health Insurance for you and dependents. Well-Being Fund and 24/7 Assistance Program for holistic wellness. Free Meals, Cab Allowance , and a Home Office Setup Allowance. Employer PF Contribution , gratuity, Personal Accident & Life Insurance. Sharesave Plan to purchase discounted company shares. Volunteering Leave and Team Events to build connections. Recognition through the Kudos Platform and Referral Rewards . WHY CHOOSE US Flutter is an equal-opportunity employer and values the unique perspectives and experiences that everyone brings. Our message to colleagues and stakeholders is clear: everyone is welcome, and every voice matters. We have ambitious growth plans and goals for the future. Here's an opportunity for you to play a pivotal role in shaping the future of Flutter Entertainment India. ABOUT FLUTTER ENTERTAINMENT Flutter Entertainment is the worlds largest sports betting and iGaming operator with 13.9 million Average Monthly Players worldwide and an annual revenue of $14Bn in 2024. We have a portfolio of iconic brands, including Paddy Power, Betfair, FanDuel, PokerStars, Junglee Games and Sportsbet. Flutter Entertainment is listed on both the New York Stock Exchange (NYSE) and the London Stock Exchange (LSE). In 2024, we were recognized in TIME’s 100 Most Influential Companies under the 'Pioneers' category—a testament to our innovation and impact. Our ambition is to transform global gaming and betting to deliver long-term growth and a positive, sustainable future for our sector. Together, we are Changing the Game. Working at Flutter is a chance to work with a growing portfolio of brands across a range of opportunities. We will support you every step of the way to help you grow. Just like our brands, we ensure our people have everything they need to succeed. FLUTTER ENTERTAINMENT INDIA Our Hyderabad office, located in one of India’s premier technology parks is the Global Capability Center for Flutter Entertainment. A center of expertise and innovation, this hub is now home to over 900+ talented colleagues working across Customer Service Operations, Data and Technology, Finance Operations, HR Operations, Procurement Operations, and other key enabling functions. We are committed to crafting impactful solutions for all our brands and divisions to power Flutter's incredible growth and global impact. With the scale of a leader and the mindset of a challenger, we’re dedicated to creating a brighter future for our customers, colleagues, and communities.

Handle inbound & outbound calls to customers & clients while maintaining a high quality of service. Identify the needs of customers, resolve issues A multilingual language proficiency is preferred in Hindi, Malayalam & Tamil ,Telugu Call 8870813777

SUMMARY Engineer will be responsible for providing high-quality technical support and maintenance services to our clients. Engineer will troubleshoot and resolve issues with equipment, perform regular maintenance, and ensure customer satisfaction through effective communication and problem - solving skills. Requirements Technical Skills: Mechanical and Electrical Knowledge. Troubleshooting Skills Benefits Enhanced Customer Satisfaction

Role & responsibilities Own post-sales client relationships and onboarding Collaborate with product and engineering teams to solve client issues Identify upsell opportunities and drive renewals Develop scalable processes for success delivery QUALIFICATIONS REQUIREMENTS 47 years in a client-facing role, preferably SaaS Strong communication, problem-solving, and stakeholder management skills Analytical mindset with a bias for action Experience using CRM or CSM tools

Role & responsibilities Own post-sales client relationships and onboarding Collaborate with product and engineering teams to solve client issues Identify upsell opportunities and drive renewals Develop scalable processes for success delivery QUALIFICATIONS REQUIREMENTS 47 years in a client-facing role, preferably SaaS Strong communication, problem-solving, and stakeholder management skills Analytical mindset with a bias for action Experience using CRM or CSM tools

Job Description: Sales Line Executive Department: Customer Experience Reports To: Customer Experience Manager Location: Lower Parel, Mumbai Working days: 6 Key Responsibilities: 1. Customer Interaction Handle inbound sales inquiries via phone with professionalism and enthusiasm. Understand customer needs and provide tailored product recommendations. Guide customers on sizing, fabric choices, and customization options. Proactively address customer concerns and resolve issues promptly. 2. Sales Conversion Convert inquiries into confirmed orders by building trust and rapport with customers. Assist customers in navigating the ordering process and ensure timely follow-ups for pending decisions. 3. Product Knowledge Develop a thorough understanding of Bombay Shirt Company's products, processes, and offerings Stay updated on new collections, promotions, and campaigns. 4. Coordination & Collaboration Collaborate with store teams and production units to ensure accurate order details. Work closely with the customer service team to resolve escalations and support post-sales queries. 5. CRM & Reporting Accurately record customer interactions, order details, and feedback in the CRM system (Freshdesk). Share insights and suggestions for improving the customer journey. Key Skills Requirements : Experience: 1-3 years in a customer-facing or sales role, preferably in retail, fashion, or e-commerce. Communication: Excellent verbal communication skills in English. Proficiency in Hindi and other regional languages is a plus. Customer Focus: Strong problem-solving skills with a customer-first mindset. Sales Acumen: Ability to identify customer needs and suggest suitable solutions to drive sales. Tech Savvy: Comfortable using CRM tools, phone systems, and basic computer applications. Personality: Enthusiastic, patient, and driven by delivering exceptional service.

Job Title: Customer Experience Executive Backend Team Location: Lower Parel - HO Working Days: 6 days This role will be responsible for engaging with our store personnel, customer experience front end teams and production/logistics team to provide them information necessary to resolve customer inquiries. ABOUT THE ROLE: Assist in providing world-class customer care to customers by supporting the front end/store teams via email, chat and phone. Consistently work with other teams to track, solve and innovate our processes and procedures to provide the best customer care in the world Liaise with production to fix individual customer issues and alterations. ABOUT YOU: 2+ years experience in customer service in the apparel sector specifically in a back-end role. Proficient in MS Office – Excel, Word and email. Previous contact center, providing both email & phone support an asset Exceptional communication skills, both written and verbal Customer service oriented with a natural desire to care for the needs of others Deep desire to put drive & effort into your work Knowledge and passion for men's fashion and style trends Knowledge about men's tailoring, pattern design, garment alterations, and fabrics preferred

Designation: Senior Executive - Customer Relationship Management Role & responsibilities Build and maintain relationships with the entire customer base assigned; by ensure constant engagement with customers during the life cycle and moments of planned spontaneity. Planned wow moments executed to perfection at important stages in the customer lifecycle like welcome, agreement and handover of possession. Sending welcome emails to customers along with intimation of customer relationship manager email. Assisting customers on allotment of Flats, Registration, Cancellation, Bank Loan. Coordinating for Bank Loan NOC, Payment Follow ups, Sending Payment Receipts. Responsible in maintaining MIS and report to the line manager. Responsible for sending Demand Letter, Payment receipt, Allotment Letter. Attending customers with their queries to resolve and ensure 100% satisfactory with the adequate resolution to the query. Collection of payment dues, against demands generated with construction progress. Preferred candidate profile Educational Qualifications & Certifications: Bachelors degree in business administration, Marketing, or a related field. MBA is preferred. Core Competencies: Efficient organizational skills, strong leadership and team management skills, attention to detail, decision making skills, strong verbal communication, negotiation and interpersonal skills. Software Proficiency: Ms Office

Hiring for Customer service - International voice process Graduate - Fresher Undergraduate - 6 month experience required Salary - 3 LPA to 4.25 LPA 5 days working with any 2 week off Cab service available Immediate joiners HR Sangeeta 7693928266

Address customer inquiries via email, chat, and phone regarding orders, pricing, and PCB requirements. Assist order placement, shipment tracking, and resolution of issues resolve customer concerns efficiently customer retention and satisfaction

Electronics, Railways, Automotive, Renewable Energy (Wind, Solar)Appliances, Power Electronics, Energy meters, UPS/Inverter Lead price strategy, negotiations & customer satisfaction initiatives. sales & marketing team for growth in sales, receivables Required Candidate profile maintain existing business in segments of Railways, EV, Renewable Energy Wind, Solar, power electronics, motor drives, energy meter, EMS, fans /fan regulators /BLDC Plan marketing events/exhibitions

Job Title: Project Manager - Implementations Department: Project Management Job Description: The Project Manager - Implementations is responsible for managing software implementation projects by coordinating internally from pre-sale through order booking, site preparation, software installation, configuration/verification, training, and customer clinical Go-Live, ensuring the customers achieve clinical adoption quickly and efficiently. The Project Manager acts as the customers advocate, facilitating a smooth hand-off to the Real Time Support Operations team. Key Areas of Responsibility Initiate projects in salesforce.com as customer orders are booked. Oversee 50-75 implementation projects at a time. Coordinate schedules of customer resources along with internal resources to make efficient use of time and achieve rollout goals. Ensure both parties are properly prepared and have allocated the required resources for each step of the process. Check-in on customers on a regular basis to ensure successful progression of the project in terms of cost, schedule and software/workflow functionality with the ultimate goal of achieving productive clinical usage and moving on to standard customer support. Act as the customers advocate and liaison with other departments within the organization. Capture detailed information about clinical or technical issues and roadblocks and translate that into Product Development changes leading to improvement. Work with the Sales Department during the sales process to help ensure their success and set the customers’ expectations on roles, responsibilities, requirements, and timeframes for the successful implementation of the products. Assist with beta partners as they implement new modules and features and determine how these changes might impact new users and implementations. Skills, Knowledge & Experience 5+ years of software implementation experience, preferably in radiation therapy. Proven Salesforce.com proficiency at the expert level Ability to measure and analyze overall project performance in terms of project cost, project schedule, Client software performance, and customer satisfaction. Creative thinker able to identify and implement potential opportunities for process improvements in terms of shortening project cycle times while increasing project resource utilization. Proficiency in MS Office, MS Teams and JIRA issue tracking software. Strong written and verbal communication skills Excellent people and management skills to interact with customers, colleagues and cross-functional teams, and SNC senior management. Capable of managing across a diverse cultural spectrum worldwide (US, EMEA, APAC, CALA) and the wide range of customer clinical and administrative environments (physicists, doctors, IT departments, therapists, exec management, etc.) Graduation or equivalent experience required

Job Summary: The Senior Order Taker plays a crucial role in managing the customer ordering experience by ensuring accurate, friendly, and efficient service at the counter. This role requires strong communication skills, attention to detail, and leadership qualities to guide and support junior order takers during busy hours. The ideal candidate will ensure smooth order processing, customer satisfaction, and adherence to service SOPs. Key Responsibilities: Greet customers warmly, assist with menu selections, and upsell promotions or combos. Accurately take orders and relay them to the kitchen using POS systems or manual processes. Double-check orders before delivery to ensure correctness and presentation. Train, guide, and supervise junior order takers during peak periods. Handle billing, payment collection, and maintain cash register reports. Respond promptly to customer queries, complaints, or special requests. Ensure cleanliness and organization of the counter and service area. Monitor stock of order-related materials (disposables, menus, billing rolls). Coordinate with the kitchen team to manage wait times and customer flow. Follow grooming, hygiene, and uniform standards consistently. Requirements: Minimum 23 years experience in a customer-facing F&B role. Basic knowledge of POS and billing systems. Fluent in [English / Local Language]; confident in speech and body language. Ability to multitask and stay calm during rush hours. Team player with leadership and training capability.

Sree Motors, a premium car service center, is looking for a Service Advisor, Senior & Junior Mechanic , Marketing & Spares Incharge to join our expert team. These roles are key in delivering high-quality services for luxury vehicles. Ph: 7337326901 Perks and benefits Performance-based incentives to reward outstanding

Role & responsibilities Oversee daily store operations to ensure smooth functioning Achieve sales targets and KPIs as set by management Lead, motivate, and manage store staff, including scheduling and performance evaluations Ensure high levels of customer satisfaction through excellent service Maintain visual merchandising and store presentation standards as per brand guidelines Manage inventory, stock replenishment, and shrinkage control Handle customer complaints and resolve issues promptly Ensure adherence to company policies, procedures, and standards Coordinate with the head office for marketing campaigns, promotions, and reporting Train new staff and conduct regular team development sessions

*Build & maintain strong relationships with existing & new customers *Understand customer needs & provide timely, effective solutions *Serve as the primary point of contact for key clients & accounts *Monitor customer satisfaction & handle inquiries

UGC/AICTE approved institutes (MBA/Btech 2-6 years experience) 1. Business Growth of Maruti Suzuki Genuine Parts 2. Channel Management 3. Network Expansion 4. Channel Manpower Trainings 5. Sales Promotion Activities 6. Customer Satisfaction 7. Inventory Management Role needs 70% Travel , Candidate must be flexible to move pan india

UGC/AICTE approved institutes (MBA/Btech 2-6 years experience) 1. Business Growth of Maruti Suzuki Genuine Parts 2. Channel Management 3. Network Expansion 4. Channel Manpower Trainings 5. Sales Promotion Activities 6. Customer Satisfaction 7. Inventory Management Role needs 70% Travel , Candidate must be flexible to move pan india

UGC/AICTE approved institutes (MBA/Btech 2-6 years experience) 1. Business Growth of Maruti Suzuki Genuine Parts 2. Channel Management 3. Network Expansion 4. Channel Manpower Trainings 5. Sales Promotion Activities 6. Customer Satisfaction 7. Inventory Management Role needs 70% Travel , Candidate must be flexible to move pan india

UGC/AICTE approved institutes (MBA/Btech 2-6 years experience) 1. Business Growth of Maruti Suzuki Genuine Parts 2. Channel Management 3. Network Expansion 4. Channel Manpower Trainings 5. Sales Promotion Activities 6. Customer Satisfaction 7. Inventory Management Role needs 70% Travel , Candidate must be flexible to move pan india

UGC/AICTE approved institutes (MBA/Btech 2-6 years experience) 1. Business Growth of Maruti Suzuki Genuine Parts 2. Channel Management 3. Network Expansion 4. Channel Manpower Trainings 5. Sales Promotion Activities 6. Customer Satisfaction 7. Inventory Management Role needs 70% Travel , Candidate must be flexible to move pan india

UGC/AICTE approved institutes (MBA/Btech 2-6 years experience) 1. Business Growth of Maruti Suzuki Genuine Parts 2. Channel Management 3. Network Expansion 4. Channel Manpower Trainings 5. Sales Promotion Activities 6. Customer Satisfaction 7. Inventory Management Role needs 70% Travel , Candidate must be flexible to move pan india

UGC/AICTE approved institutes (MBA/Btech 2-6 years experience) 1. Business Growth of Maruti Suzuki Genuine Parts 2. Channel Management 3. Network Expansion 4. Channel Manpower Trainings 5. Sales Promotion Activities 6. Customer Satisfaction 7. Inventory Management Role needs 70% Travel , Candidate must be flexible to move pan india

UGC/AICTE approved institutes (MBA/Btech 2-6 years experience) 1. Business Growth of Maruti Suzuki Genuine Parts 2. Channel Management 3. Network Expansion 4. Channel Manpower Trainings 5. Sales Promotion Activities 6. Customer Satisfaction 7. Inventory Management Role needs 70% Travel , Candidate must be flexible to move pan india