3331 Customer Satisfaction Jobs - Page 37

Tata Croma | Customer Service Specialist (Sales) Job Description: Retail Sales Follow the 10 feet Rule :Greet EVERY customer who comes within a 10 Feet radius Ensure 100% GUEST sales is followed in every customer interaction Follow "Lean time equals Learn Time" principle at all times Escalate customer complaints if not resolved at his/her level to the Store Manager and ensure resolution Maintains rapport with Customers. Facilitate resolution on customer complaint, working jointly with service desk team Follow-up & logically close on all customer commitment with respect to post sales (Installation/Repair/Free gifts) Process: Maintaining the proper display of goods in the section as per merchandising mantra. Ensure Ticketing is done as per standards and is always updated. Stock counts to be done as per the defined processes Maintains Customer data for follow-up in the Follow up Register. Continuous Learning : Keeping oneself updated with all the product knowledge, promotions, processes and policies Attend mandatory staff meetings and training sessions. Knowledge of procedures in emergency situations. Contact No- 9606556938

Tata Croma | Customer Service Specialist (Sales) Job Description: Retail Sales Follow the 10 feet Rule :Greet EVERY customer who comes within a 10 Feet radius Ensure 100% GUEST sales is followed in every customer interaction Follow "Lean time equals Learn Time" principle at all times Escalate customer complaints if not resolved at his/her level to the Store Manager and ensure resolution Maintains rapport with Customers. Facilitate resolution on customer complaint, working jointly with service desk team Follow-up & logically close on all customer commitment with respect to post sales (Installation/Repair/Free gifts) Process: Maintaining the proper display of goods in the section as per merchandising mantra. Ensure Ticketing is done as per standards and is always updated. Stock counts to be done as per the defined processes Maintains Customer data for follow-up in the Follow up Register. Continuous Learning : Keeping oneself updated with all the product knowledge, promotions, processes and policies Attend mandatory staff meetings and training sessions. Knowledge of procedures in emergency situations. Contact No- 9606556938

Tata Croma | Customer Service Specialist (Sales) Job Description: Retail Sales Follow the 10 feet Rule :Greet EVERY customer who comes within a 10 Feet radius Ensure 100% GUEST sales is followed in every customer interaction Follow "Lean time equals Learn Time" principle at all times Escalate customer complaints if not resolved at his/her level to the Store Manager and ensure resolution Maintains rapport with Customers. Facilitate resolution on customer complaint, working jointly with service desk team Follow-up & logically close on all customer commitment with respect to post sales (Installation/Repair/Free gifts) Process: Maintaining the proper display of goods in the section as per merchandising mantra. Ensure Ticketing is done as per standards and is always updated. Stock counts to be done as per the defined processes Maintains Customer data for follow-up in the Follow up Register. Continuous Learning : Keeping oneself updated with all the product knowledge, promotions, processes and policies Attend mandatory staff meetings and training sessions. Knowledge of procedures in emergency situations. Contact No- 9606556938

Tata Croma | Customer Service Specialist (Sales) Job Description: Retail Sales Follow the 10 feet Rule :Greet EVERY customer who comes within a 10 Feet radius Ensure 100% GUEST sales is followed in every customer interaction Follow "Lean time equals Learn Time" principle at all times Escalate customer complaints if not resolved at his/her level to the Store Manager and ensure resolution Maintains rapport with Customers. Facilitate resolution on customer complaint, working jointly with service desk team Follow-up & logically close on all customer commitment with respect to post sales (Installation/Repair/Free gifts) Process: Maintaining the proper display of goods in the section as per merchandising mantra. Ensure Ticketing is done as per standards and is always updated. Stock counts to be done as per the defined processes Maintains Customer data for follow-up in the Follow up Register. Continuous Learning : Keeping oneself updated with all the product knowledge, promotions, processes and policies Attend mandatory staff meetings and training sessions. Knowledge of procedures in emergency situations. Contact No- 9606556938

Tata Croma | Customer Service Specialist (Sales) Job Description: Retail Sales Follow the 10 feet Rule :Greet EVERY customer who comes within a 10 Feet radius Ensure 100% GUEST sales is followed in every customer interaction Follow "Lean time equals Learn Time" principle at all times Escalate customer complaints if not resolved at his/her level to the Store Manager and ensure resolution Maintains rapport with Customers. Facilitate resolution on customer complaint, working jointly with service desk team Follow-up & logically close on all customer commitment with respect to post sales (Installation/Repair/Free gifts) Process: Maintaining the proper display of goods in the section as per merchandising mantra. Ensure Ticketing is done as per standards and is always updated. Stock counts to be done as per the defined processes Maintains Customer data for follow-up in the Follow up Register. Continuous Learning : Keeping oneself updated with all the product knowledge, promotions, processes and policies Attend mandatory staff meetings and training sessions. Knowledge of procedures in emergency situations. Contact No- 9606556938

Tata Croma | Customer Service Specialist (Sales) Job Description: Retail Sales Follow the 10 feet Rule :Greet EVERY customer who comes within a 10 Feet radius Ensure 100% GUEST sales is followed in every customer interaction Follow "Lean time equals Learn Time" principle at all times Escalate customer complaints if not resolved at his/her level to the Store Manager and ensure resolution Maintains rapport with Customers. Facilitate resolution on customer complaint, working jointly with service desk team Follow-up & logically close on all customer commitment with respect to post sales (Installation/Repair/Free gifts) Process: Maintaining the proper display of goods in the section as per merchandising mantra. Ensure Ticketing is done as per standards and is always updated. Stock counts to be done as per the defined processes Maintains Customer data for follow-up in the Follow up Register. Continuous Learning : Keeping oneself updated with all the product knowledge, promotions, processes and policies Attend mandatory staff meetings and training sessions. Knowledge of procedures in emergency situations. Contact No- 9606556938

Tata Croma | Customer Service Specialist (Sales) Job Description: Retail Sales Follow the 10 feet Rule :Greet EVERY customer who comes within a 10 Feet radius Ensure 100% GUEST sales is followed in every customer interaction Follow "Lean time equals Learn Time" principle at all times Escalate customer complaints if not resolved at his/her level to the Store Manager and ensure resolution Maintains rapport with Customers. Facilitate resolution on customer complaint, working jointly with service desk team Follow-up & logically close on all customer commitment with respect to post sales (Installation/Repair/Free gifts) Process: Maintaining the proper display of goods in the section as per merchandising mantra. Ensure Ticketing is done as per standards and is always updated. Stock counts to be done as per the defined processes Maintains Customer data for follow-up in the Follow up Register. Continuous Learning : Keeping oneself updated with all the product knowledge, promotions, processes and policies Attend mandatory staff meetings and training sessions. Knowledge of procedures in emergency situations. Contact No- 9606556938

Tata Croma | Customer Service Specialist (Sales) Job Description: Retail Sales Follow the 10 feet Rule :Greet EVERY customer who comes within a 10 Feet radius Ensure 100% GUEST sales is followed in every customer interaction Follow "Lean time equals Learn Time" principle at all times Escalate customer complaints if not resolved at his/her level to the Store Manager and ensure resolution Maintains rapport with Customers. Facilitate resolution on customer complaint, working jointly with service desk team Follow-up & logically close on all customer commitment with respect to post sales (Installation/Repair/Free gifts) Process: Maintaining the proper display of goods in the section as per merchandising mantra. Ensure Ticketing is done as per standards and is always updated. Stock counts to be done as per the defined processes Maintains Customer data for follow-up in the Follow up Register. Continuous Learning : Keeping oneself updated with all the product knowledge, promotions, processes and policies Attend mandatory staff meetings and training sessions. Knowledge of procedures in emergency situations. Contact No- 9606556938

Tata Croma | Customer Service Specialist (Sales) Job Description: Retail Sales Follow the 10 feet Rule :Greet EVERY customer who comes within a 10 Feet radius Ensure 100% GUEST sales is followed in every customer interaction Follow "Lean time equals Learn Time" principle at all times Escalate customer complaints if not resolved at his/her level to the Store Manager and ensure resolution Maintains rapport with Customers. Facilitate resolution on customer complaint, working jointly with service desk team Follow-up & logically close on all customer commitment with respect to post sales (Installation/Repair/Free gifts) Process: Maintaining the proper display of goods in the section as per merchandising mantra. Ensure Ticketing is done as per standards and is always updated. Stock counts to be done as per the defined processes Maintains Customer data for follow-up in the Follow up Register. Continuous Learning : Keeping oneself updated with all the product knowledge, promotions, processes and policies Attend mandatory staff meetings and training sessions. Knowledge of procedures in emergency situations. Contact No- 9606556938

Role & responsibilities * Handle customer calls * Resolve customer queries effectively. Languages known : (Malayalam,English and hindi ) or (Malayalam,English and Tamil) or (Malayalam and Tamil). Shift: Rotational shifts & Rotational Week-offs. Work days: 6 days a week. Gendor: Male or Female Qualification: Degree required (No backlogs). Joiners: Immediate Joiners preferred. No Contract - Permanent Job. Freshers are always welcome... No work experience required. Eligible candidates please what's up me your cv on 7510646407

Maintain strong client relationships & customer satisfaction by addressing queries Follow up with leads & ensure timely communication to convert them into bookings Provide regular updates & reports to management Update client database & CRM entries

Supplier &Customer Quality, Interface with key customers &(TPIs) for quality-related interactions, inspections, audits, Handle customer complaints, conduct root cause analysis (RCA), implement corrective &preventive actions (CAPA)/track effectiveness Required Candidate profile BE-Mechanical with 12-15 years exp in Quality with Valve, Actuator, Cylinders Industry. Certified Internal Auditor, Strong knowledge of international standards, Proficient in valve testing techniques

We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. ABOUT THE TEAM Our vision is to drive world-class customer experience, support and business outcomes. We achieve this by delivering exactly what is needed, at exactly the right time through expert delivery and enablement. We aim to strengthen SAP s trusted partnership with customers and provide value realization, resulting in increased customer satisfaction, adoption and retention.We strive to further improve our innovative service portfolio with the goal to enable our customers to operate their SAP Solutions more efficiently and accelerate time to value when implementing new SAP innovations. We do this by leveraging best practices, standards, enablement, tools and processes. The purpose of the Customer Onboarding Center is to drive a globally centralized and scalable Onboarding practice ensuring expert support, guidance and enablement to our SAP customers during their onboarding and adoption cycle. As part of a unified onboarding approach, you will be providing best practice guidance to our customers during their implementation project, driving product adoption by assisting them to secure a fast and successful Go-Live. The Onboarding Advisor role ensures a unified execution for customer onboarding excellence. Specific activities include: PURPOSE AND OBJECTIVES SAP Supply Chain Management (SCM) is crucial for businesses as it enhances visibility, optimizes operations, and enables better decision-making, ultimately leading to increased efficiency, reduced costs, and improved customer satisfaction. We are looking to bolster our team with passionate people knowledgeable in SAP Supply Chain Management (SCM) & cloud ERP to expand our coverage both geographically and in scope. The Onboarding Advisor role is responsible delivering Embedded Launch Activities (EmLA) to customers, which include orchestrating the customer onboarding journey for SAP Supply Chain Management (SCM) & Cloud ERP from signature to successful go live. Onboarding Advisor ensures the delivery of expert guidance and enablement to our SAP customers during their onboarding cycle. This role ensures the delivery of a smooth transition from the sales cycle to project start, captures key business goals and project details, and provides targeted project guidance and risk mitigation throughout the onboarding project lifecycle. EXPECTATIONS AND TASKS Customer Deliverables o Manage a portfolio of accounts, overseeing customer onboarding, implementation and adoption needs and assisting them to meet their objectives. o Facilitate the transition from sales cycle to onboarding and project start o Plan, manage and execute the delivery of a series of customer touchpoints to support and guide the customer during their implementation with an aim to achieve a successful on time go-live o Validate and capture customer project plans and objectives o Introduce customers to key resources and set onboarding delivery expectations o Monitor customer project health, identify early warning signs for risk, utilize proper escalation channels to assist customers during times of need. o Collaborate on the development of customer facing collaterals/ best practices in alignment with other stakeholders inside and outside the direct team o Advise on areas of transformation, project and technology readiness o Lead enablement planning in alignment with the customer s business goals and identified needs o Schedule and deliver targeted customer best practice guidance along the customer onboarding lifecycle o Provide communication and status updates to internal and external stakeholders o Advise on go-live planning approach Other o Support/Attend customer enablement events as needed o Continuously enhance your knowledge around topics within the SAP Supply Chain Management (SCM) & SAP Business Suite. REQUIRED SKILLS: Understanding of SAP Supply Chain Management (SCM) & cloud ERP . Hands-On experience on any of the SAP Supply Chain Management (SCM) solutions like TM, EWM, IBP, etc. Experience in multiple software implementations as a Project or Account Manager, Consultant, Presales or Product Engineering Deep understanding of onboarding lifecycle, from a strategic and tactical perspective Deep sense of accountability and ownership Knowledge of SAP internal processes around customer management Ability to quickly adapt to changing environments with attention to detail while maintaining the bigger picture Experience working in a global environment and willingness to adjust working hours occasionally Comfortable and experienced with delivering content to customers in a 1:1 or 1 to many environment Fluent in English (oral and written). Business level fluency in Additional languages like Japanes, Korean, any European is a huge plus WORK EXPERIENCE Minimum of 3 - 5 years of strong experience working with external clients and software implementations. History of helping customers navigate through setting up SAP solutions. Experience identifying common customer challenges and designing content to address these barriers in a 1:1 and 1:many fashion. EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES Strong ability to organize, prioritize and execute Capability to adapt to change and to meet a demanding workload Must be able to maintain a positive, solution oriented and professional manner throughout Strong oral and written communication skills with the ability to credibly present recommendations to senior levels in and outside the SAP organization. Ambition to acquire knowledge of our products and processes and be able to communicate and demonstrate their value to our customers Willingness and ability to effectively collaborate and communicate with key SAP account team members (CSP and IAE) or SAP Partner support teams Able to develop an outside in perspective to best represent and address our customer s needs while maintaining SAP s interests and objective WHAT YOU GET FROM US Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you re searching for a company that s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment - apply now Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy . Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 429496 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid. Requisition ID: 429496 Posted Date: Jun 13, 2025 Work Area: Consulting and Professional Services Career Status: Professional Employment Type: Regular Full Time Expected Travel: 0 - 10%

Alhind Tours & Travels Pvt. Ltd. is looking for Customer Care Executive to join our dynamic team and embark on a rewarding career journey Handle customer queries, complaints, and feedback Provide product/service information and support Update records and resolve issues efficiently Ensure high customer satisfaction ratings

BPC Associate Consultant - Concur Working hours: 6:00 PM- 3:00 AM IST What youll do Concur Service Administrator is a designated configuration expert, assigned to assist Concur customers solve configuration cases. A successful individual in this position will manage and maintain the customer s configuration; adding, editing or removing configurable options as necessary. The Care services team member will be responsible for the following activities: 1. Fulfill customer configuration needs. 2. Work with customers to analyze the requirements and provide suitable solutions. 3. Report and present complete details of work performed. 4. Adhere to SAP Concurs rules of engagement for working with customer 5. Ensure adherence & improvement of set KPIs such as SLAs, technical expertise , customer satisfaction. 6. Manage customer escalation and liaise with internal teams. 7. Work towards improving customer satisfaction from the Service Administration and care services portfolio. 8. Provide technical expertise at situations which demand higher level of expertise. What you bring Min 1 to 3yrs experience 1. Ability to understand complex business requirements. 2. Able to work with complex customer situations and translate requirements into configuration. Apply disciplined approach towards solving customer cases. 3. Technical competence towards system configuration. 4. Should have managed complex customer situation. 5. Creative solution development a. Excellent communication and presentation skills b. Analysis and troubleshooting skills c. Excellent knowledge on SQL, Python and any other programing languages will be given preference. 6. Knowledge of software deployment life cycle and testing practices 7. Strong computer skills and logical reasoning 8. Ability to present data in a skilled manner is highly desirable. Meet your team Managing care services customer working for US customers Concur Essential care services team is a shared services team which works with mainly large North American customers who have procured the premium Essential Care service. This team also works on project, innovation, automation and programming. This team services Concurs premium support deliverables. The team works directly with the customers authorized support contact and deliverables solutions on customer systems in live system #SAPINTERALT1 #T1 TBD SAPS DIVERSITY COMMITMENT To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company. SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Successful candidates might be required to undergo a background verification with an external vendor. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy . Requisition ID: 425643 Posted Date: May 28, 2025 Work Area: Consulting and Professional Services Career Status: Graduate Employment Type: Regular Full Time Expected Travel: 0 - 10%

JOB Profile: Asst. Manager - Contract Management Execution of Project / Contract as per Project Timelines without any penalty from clients. Review contract orders and conduct Project Kick off meeting with Customers and Internal team for new and big orders. Plan & work towards achievement of Sales Plan as per schedule Coordinate with MRP / SCM / Production and send SO wise status /MPR update to Customers. Submit final technical & commercial documentation and get the approval - IRN / MDCC Organize and attend the meetings with Customer / Client / Consultant / Vendors to expedite approvals, advances and / or any other requirements to maintain project schedule Co-ordinate with Operations and QM for execution of Inspection activities Follow-up / Keep track of LD orders, LD waiver requests with necessary justification and final payment Track cash flow of order and ensure advances and payments on time. Communicating effectively with clients to identify needs and evaluate alternative business solutions with project management. - Continually seeking opportunities to increase customer satisfaction and deepen client relationships. - Managing client expectations effectively. Enhance client relationships through excellent service, follow-up and successful project completion Cash Flow Management Contribution Margin improvement of the project Ensure that all internal orders from other plants are booked in time and scheduled as per the Purchase order delivery date. Ensure timely submission of post order documents and receipt of approval and manufacturing clearances. Periodic review of orders on hand with the team using SAP reports and other tools. Identify risks and initiate actions for mitigation. Ensure that all orders are executed within contractual delivery. In case of any delays, identify reasons and ensure receipt of delivery extensions prior to dispatch. Ensure that all requirements as per the KSB QMS and other systems are being followed

Job Description Responsible for selling Agilent Chemistries and Supplies consumable products to end-user customers in assigned territory, industry, or accounts primarily through inbound and outbound telephone sales activities. Manage and grow assigned accounts remotely through proactive and consultative selling via phone, email, and virtual meetings. Develop tailored account strategies to expand wallet share and upsell/cross-sell products and services. Drive the full inside sales cycle: lead qualification, needs assessment, solution presentation, negotiation, and closing - all remotely (e.g. telephone, email, online store, webchat) . Conduct regular virtual account reviews with customers to understand evolving business needs and propose relevant solutions. Strong collaboration with field sales, marketing, customer service, and technical teams to deliver value to customers. Focuses on acquiring new customers and retaining and growing an existing installed base of customers. Build and maintain strong virtual relationships with key stakeholders within customer organizations. Maintain accurate and up-to-date records in CRM (e.g., Salesforce) for pipeline management, account activity, and forecasts. Maintain healthy funnel ratio, meet or exceed sales quotas and revenue targets. Handle escalations and complex customer queries professionally, ensuring high customer satisfaction. Identify and share market insights and customer feedback to influence business strategies and improve offerings. Requires application of in-depth technical knowledge of products, stay up-to-date on new product developments and market trends. Manage and process customer orders efficiently, ensuring timely delivery and customer satisfaction. Drive customers to purchase via Agilent s online store. Mentor junior inside sales reps by sharing best practices and providing guidance. Qualifications Chemistry/Biochemistry Bachelors or Masters Degree or equivalent. Post-graduate, certification, and/or license may be required. Typically, at least 8+ years relevant experience for entry to this level. Additional Details This job has a full time weekly schedule. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https: / / careers.agilent.com / locations Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws. Travel Required: No Shift: Day Duration: No End Date Job Function: Sales

Job Description Every day, Agilent Field Service Engineers help our customers to solve issues that enable scientists to make discoveries that enhance the quality of life. Through our work, we deliver insights and provide support that keep labs running smoothly and more efficiently. Join our dynamic organization to be a part of this rewarding work. As a Field Service Engineer for Agilent, you will work at a variety of labs, so having an appetite for continuously learning about new instruments, software and consumables is key. Applying your communication skills, creativity and can-do attitude is essential. The ability to help with solving customer problems and a commitment to deliver the highest-levels of customer service is how you will build customer success. Your Role: You will be responsible for supporting our customers with on-site installation, implementation, maintenance and repair of company and multi-vendor systems solutions. Our varied product lines include hardware, software and networking products as well as operating systems. Installs and optimizes hardware/software/network products and configurations at customer sites. Diagnoses and resolves product performance problems. Performs maintenance and repairs. Ensures customer satisfaction by advising customers on preventive maintenance and configurations, which may impact product performance. Proactively responds to potential equipment issues to prevent unplanned interruption of customers business. Deliver fully integrated solutions, which may include peripherals, communications, operating systems and applications software. Train other field engineers and customers in the solutions. Qualifications Your Profile: A Bachelors or master s degree within the science field - e.g. chemistry, analytical chemistry biochemistry, biotechnology or B Tech or similar 6+ years of experience in a similar position or experience as an end user Experience with troubleshooting and problem solving. Prior experience on GCMSD is required. Experience with the Agilent solutions is desired but not essential Verbal and written communication is clear, respectful and timely You enjoy travelling and visiting customers About Agilent: Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek -- so they can do what they do best: improve the world around us. Information about Agilent is available at www.agilent.com. Additional Details This job has a full time weekly schedule. It includes the option to work remotely. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https: / / careers.agilent.com / locations Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws. Travel Required: 75% of the Time Shift: Day Duration: No End Date Job Function: Services & Support

Job Description As an Area Service Manager for Agilent, you will work with diverse teams and customers, work on Talent management, fostering innovation along with technical knowledge of handling instruments/SW is crucial. The ability to resolve customer and partner concern to maintain the highest level of customer satisfaction and collaboration with peers and partners will be key. Your Role: Expected to handle a large team of 10 -20 engineers and large customer base in and around Bangalore. You will be responsible for managing the team in supporting our customers with on-site installation, implementation, maintenance, and repair of company and multi-vendor systems solutions. Our varied product lines include hardware, software, and networking products as well as operating systems. Installs and optimizes hardware/software/network products and configurations at customer sites. Proactively responds to potential equipment issues to prevent unplanned interruption of customers business. Leads the team of skilled engineers to meet the ambitious standards expected related to Customer Satisfaction/ACX, Employee Satisfaction, Service Level Agreement/Turn Around Times, and responsiveness to inquiries, operational and financial metrics, Build empowered, collaborative, and accountable culture. Responsible for upholding and driving Agilents culture & core values to build comradery and community within the operation. Qualifications Bachelor s Degree in Electronics or Chemistry/Analytical Chemistry The candidate should be from the Analytical field (Similar to ours) Experience in Analytical Instruments like HPLC/GC/MS will be an added advantage. Least 2-3 Years of experience in People management of a team of 10+ People reporting directly. Might be required to work 30% Time on Instrument to help in customer concerns Additional Details This job has a full time weekly schedule. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https: / / careers.agilent.com / locations Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws. Travel Required: 75% of the Time Shift: Day Duration: No End Date Job Function: Services & Support

Key Responsibilities: Provide real-time, efficient, and effective support to customers via tickets, live chat, and screen-sharing sessions for issues related to the Datadog platform. Continuously monitor the Datadog platform to ensure optimal performance and identify any system anomalies, errors, or issues that may need customer attention. Address incoming support tickets and customer complaints, prioritize based on urgency and severity, and resolve basic issues or escalate to the L2 team when necessary using Datadog s escalation mechanism. Document common technical issues, solutions, and troubleshooting steps for internal knowledge sharing and continuous improvement of the support team Effectively escalate unresolved or complex issues to the L2 support team, ensuring a smooth handover of ticket details for quicker resolution. Provide consistent and courteous support to ensure that customers are satisfied with their experience, follow up on open issues to ensure resolution, and keep customers informed throughout the process. Track and report on ticket statuses, common issues, and customer feedback to identify trends and areas of improvement. Requirements At least 1-2 years of experience in a technical support or customer service role, preferably with experience in using or supporting the Datadog platform or similar tools. Familiarity with cloud-based platforms, monitoring tools, and DevOps workflows. Basic understanding of Datadog s features such as metrics, logs, dashboards, and alerts is a plus. Strong troubleshooting skills to investigate technical issues and find solutions quickly. Excellent written and verbal communication skills, with the ability to explain technical issues to non-technical customers clearly and concisely. Strong analytical and problem-solving abilities to handle customer inquiries and troubleshoot platform issues. Demonstrated ability to prioritize customer satisfaction and maintain a professional demeanor under pressure. Ability to work collaboratively in a team environment, sharing knowledge and helping colleagues. Familiarity with ticketing systems (e.g., Zendesk, Jira) and other support tools. Basic understanding of Datadog s platform and associated monitoring tools.

Shrimad Rajchandra Mission Dharampur is looking for Store Manager to join our dynamic team and embark on a rewarding career journey Delivering excellent service to ensure high levels of customer satisfaction. Motivating the sales team to meet sales objectives by training and mentoring staff. Creating business strategies to attract new customers, expand store traffic, and enhance profitability. Hiring, training, and overseeing new staff. Responding to customer complaints and concerns in a professional manner. Ensuring store compliance with health and safety regulations. Developing and arranging promotional material and in-store displays. Preparing detailed reports on buying trends, customer requirements, and profits. Undertaking store administration duties such as managing store budgets and updating financial records. Monitoring inventory levels and ordering new item

Summary The Sales Representative is a leading driver of our customer interactions and sales performance. They are the face of our customer experience approach and build deep relationships that deliver value for customers and patients in order to drive sales growth in a compliant and ethical manner. About the Role Key Responsibilities Develop business plans and implement related activities like customer events, sales & marketing campaigns, sales presentations necessary to achieve agreed objectives. Accountable for achieving agreed sales, productivity and performance targets within agreed budgets and timescales, provide Key account/hospital network support, market access support, including referral networks. Have a deep understanding in the respective specialist area and priority products. Maintain and enhance knowledge of products, product strategy, positioning, key messages, programs, company developments, customers, and competitors Achieve agreed contact, coverage and frequency targets through various communication channels, ensure customer satisfaction and best in class customer relationship, ensure the accurate and timely completion of all reports, handle enquiries and complaints quickly and professionally and in accordance with company procedures. Contribute positively to the Sales and Marketing team through co-operative relationships and collaborative efforts to achieve team and company objectives. provide input into effective use of promotional funds and territory sales forecasting. Follow all adverse events guidelines, and Code of Conduct Guidelines as promoted by Novartis Demonstrate Behavior in accordance with Novartis code of practices. In case of a Manager/ Leader; the person is responsible for the sales planning; target; reporting; and knowledge of the team/account and of himself/herself. Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt. Distribution of marketing samples (where applicable) Achievement of sales revenue and market share targets vs plan. Responsible for budget allocated to cover customer activities. Customer Satisfaction and Customer relationship building. Maintenance of Key Accounts -Sales Planning and Reporting Role Requirements : 5+Sales experience in Healthcare / Pharma / related business, established Network to target Customer Group desirable Territory knowledge is must. Science educational background is must, B. Sc, B. Pharma Good communication skills Desirable Requirements: Oncology experience Why Novartis: You ll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. Commitment to Diversity and Inclusion: Accessibility and accommodation Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to diversityandincl. india@novartis. com and let us know the nature of your request and your contact information. Please include the job requisition number in your message Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork. novartis Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients lives. Ready to create a brighter future together? https://www. novartis. com / about / strategy / people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork. novartis. com/network Benefits and Rewards: Read our handbook to learn about all the ways we ll help you thrive personally and professionally:

*Job Description:* As a Customer Service Executive , you will be responsible for managing both chat and voice interactions, ensuring customer queries are handled efficiently and effectively. *Key Responsibilities:* - Handle customer inquiries and issues through chat (70%) and voice (30%). - Proactively manage chat flows to resolve customer concerns. - Maintain a good Average Handling Time (AHT) while ensuring customer satisfaction. - Manage customer interactions under pressure with professionalism and composure. - Collaborate with team members to enhance the overall customer experience. *Requirements:* ~Education: Graduates preferred. Experience: ~Undergraduates with a minimum of 6 months BPO, blended, or chat experience. ~Excellent written and verbal communication skills. ~Ability to work graveyard shifts. ~Immediate joiners preferred. ~Working Conditions: ~Schedule: 5 days working with 2 rotational days off each week. ~Shifts: Graveyard shifts only.

Job_Description":" Summary: We are looking for a competitive and trustworthy Sales Executive who can help us enhance our business activities. The candidate will be responsible for discovering and pursuing new sales prospects whilst maintaining customer satisfaction. The goal is to meet and surpass the companys expectations to drive rapid and sustainable growth. Responsibilities Conduct market research to identify selling possibilities and evaluate customer needs. Actively seek out new sales opportunities through cold calling, networking and social media. Set up meetings with potential clients and listen to their wishes and concerns. Prepare and deliver appropriate presentations on products/ services. Create frequent reviews and reports with sales and financial data. Ensure stock availability for sales and demonstrations. Participate on behalf of the company in exhibitions or conferences. Negotiate/close deals and handle complaints or objections. Collaborate with the team to achieve better results. Requirements Proven experience as a sales executive or relevant role. Proficiency in English. Excellent knowledge of MS Office. Thorough understanding of marketing and negotiating techniques. Fast learning speed and a passion for sales Self-motivated with a results-driven approach. Aptitude in delivering attractive presentations. A high school degree

Director Operations: Who are we looking for? We are looking for candidates with US Healthcare experience and strong leadership skills for the Delivery Leader role. Should be a Graduate with total 13+ years of experience of which minimum 8+ years experience should be in US Healthcare (Preferably on the provider side of business). Experience is required in Prior Authorization . Experience in leading & managing teams of 50+ people. Experience in managing all aspects of the delivery function including operations management, P&L Management, Client Management and People Management is required. Excellent verbal and written communication skills in English Candidate with excellent aptitude, highly adaptable and willingness to learn Open to Travel Domestic & International as applicable M.B.A or Post Graduate qualification in Operations, Finance, Healthcare Management, International Business and General Management would be an added advantage. Location : Navi Mumbai (Airoli) US Healthcare experience is a must Financials Own achieving profitability/ Operating Efficiency targets for account / assigned function(s) Ensure timely preparation and validation of monthly invoice Forecast IKS Revenue, Costs and Headcount for signed SOWs Manage the contract (including scope creep, support contract renewals). Deliver to the SOW(s) Drive teams to achieve agreed SLA / Metrics by optimal use of resources, review & execution of identified action plans & team performance reviews Adherence to defined Quality norms & identify process issues impacting delivery or client business Proactively identify areas of improvement in overall performance and direction to direct reportees on delivery Course Correction (Analyze business metrics trends, potential issues & escalations, Client feedback & business strategy / goals) Embrace escalations and identified opportunities from clients / Client Services / or market leader. Run toward smoke as if you were literally on fire. Track smoke on a monthly basis. Fix the root cause of the issues Raise the bar of engagement & delivery to come across as a partner rather than a vendor Become a healthcare / RCM expert thus enable value conversations with Clients down to any depth Manage VOC & Customer Satisfaction for the account through governance and timely detection and prevention of issues while aligning with the client business objectives.