Inside Sales Account Manager

Job Description

Job Description Responsible for selling Agilent Chemistries and Supplies consumable products to end-user customers in assigned territory, industry, or accounts primarily through inbound and outbound telephone sales activities. Manage and grow assigned accounts remotely through proactive and consultative selling via phone, email, and virtual meetings. Develop tailored account strategies to expand wallet share and upsell/cross-sell products and services. Drive the full inside sales cycle: lead qualification, needs assessment, solution presentation, negotiation, and closing - all remotely (e.g. telephone, email, online store, webchat) . Conduct regular virtual account reviews with customers to understand evolving business needs and propose relevant solutions. Strong collaboration with field sales, marketing, customer service, and technical teams to deliver value to customers. Focuses on acquiring new customers and retaining and growing an existing installed base of customers. Build and maintain strong virtual relationships with key stakeholders within customer organizations. Maintain accurate and up-to-date records in CRM (e.g., Salesforce) for pipeline management, account activity, and forecasts. Maintain healthy funnel ratio, meet or exceed sales quotas and revenue targets. Handle escalations and complex customer queries professionally, ensuring high customer satisfaction. Identify and share market insights and customer feedback to influence business strategies and improve offerings. Requires application of in-depth technical knowledge of products, stay up-to-date on new product developments and market trends. Manage and process customer orders efficiently, ensuring timely delivery and customer satisfaction. Drive customers to purchase via Agilent s online store. Mentor junior inside sales reps by sharing best practices and providing guidance. Qualifications Chemistry/Biochemistry Bachelors or Masters Degree or equivalent. Post-graduate, certification, and/or license may be required. Typically, at least 8+ years relevant experience for entry to this level. Additional Details This job has a full time weekly schedule. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https: / / careers.agilent.com / locations Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws. Travel Required: No Shift: Day Duration: No End Date Job Function: Sales