3331 Customer Satisfaction Jobs - Page 36

Tata Croma | Customer Service Specialist (Cashier) | HR Contact - 8867916254 Job Description: Retail Sales Follow the 10 feet Rule :Greet EVERY customer who comes within a 10 Feet radius Ensure 100% GUEST sales is followed in every customer interaction Follow "Lean time equals Learn Time" principle at all times Escalate customer complaints if not resolved at his/her level to the Store Manager and ensure resolution Maintains rapport with Customers. Facilitate resolution on customer complaint, working jointly with service desk team Follow-up & logically close on all customer commitment with respect to post sales (Installation/Repair/Free gifts) Process: Maintaining the proper display of goods in the section as per merchandising mantra. Ensure Ticketing is done as per standards and is always updated. Stock counts to be done as per the defined processes Maintains Customer data for follow-up in the Follow up Register. Continuous Learning : Keeping oneself updated with all the product knowledge, promotions, processes and policies Attend mandatory staff meetings and training sessions. Knowledge of procedures in emergency situations. HR Contact - 8867916254

Tata Croma | Customer Service Specialist (Sales) Job Description: Retail Sales Follow the 10 feet Rule :Greet EVERY customer who comes within a 10 Feet radius Ensure 100% GUEST sales is followed in every customer interaction Follow "Lean time equals Learn Time" principle at all times Escalate customer complaints if not resolved at his/her level to the Store Manager and ensure resolution Maintains rapport with Customers. Facilitate resolution on customer complaint, working jointly with service desk team Follow-up & logically close on all customer commitment with respect to post sales (Installation/Repair/Free gifts) Process: Maintaining the proper display of goods in the section as per merchandising mantra. Ensure Ticketing is done as per standards and is always updated. Stock counts to be done as per the defined processes Maintains Customer data for follow-up in the Follow up Register. Continuous Learning : Keeping oneself updated with all the product knowledge, promotions, processes and policies Attend mandatory staff meetings and training sessions. Knowledge of procedures in emergency situations. Contact No- 9606556938

Tata Croma | Customer Service Specialist (Cashier) | HR Contact - 8867916254 Job Description: Retail Sales Follow the 10 feet Rule :Greet EVERY customer who comes within a 10 Feet radius Ensure 100% GUEST sales is followed in every customer interaction Follow "Lean time equals Learn Time" principle at all times Escalate customer complaints if not resolved at his/her level to the Store Manager and ensure resolution Maintains rapport with Customers. Facilitate resolution on customer complaint, working jointly with service desk team Follow-up & logically close on all customer commitment with respect to post sales (Installation/Repair/Free gifts) Process: Maintaining the proper display of goods in the section as per merchandising mantra. Ensure Ticketing is done as per standards and is always updated. Stock counts to be done as per the defined processes Maintains Customer data for follow-up in the Follow up Register. Continuous Learning : Keeping oneself updated with all the product knowledge, promotions, processes and policies Attend mandatory staff meetings and training sessions. Knowledge of procedures in emergency situations. HR Contact - 8867916254

Tata Croma | Customer Service Specialist (Cashier) | HR Contact - 8867916254 Job Description: Retail Sales Follow the 10 feet Rule :Greet EVERY customer who comes within a 10 Feet radius Ensure 100% GUEST sales is followed in every customer interaction Follow "Lean time equals Learn Time" principle at all times Escalate customer complaints if not resolved at his/her level to the Store Manager and ensure resolution Maintains rapport with Customers. Facilitate resolution on customer complaint, working jointly with service desk team Follow-up & logically close on all customer commitment with respect to post sales (Installation/Repair/Free gifts) Process: Maintaining the proper display of goods in the section as per merchandising mantra. Ensure Ticketing is done as per standards and is always updated. Stock counts to be done as per the defined processes Maintains Customer data for follow-up in the Follow up Register. Continuous Learning : Keeping oneself updated with all the product knowledge, promotions, processes and policies Attend mandatory staff meetings and training sessions. Knowledge of procedures in emergency situations. HR Contact - 8867916254

Tata Croma | Customer Service Specialist (Sales) Job Description: Retail Sales Follow the 10 feet Rule :Greet EVERY customer who comes within a 10 Feet radius Ensure 100% GUEST sales is followed in every customer interaction Follow "Lean time equals Learn Time" principle at all times Escalate customer complaints if not resolved at his/her level to the Store Manager and ensure resolution Maintains rapport with Customers. Facilitate resolution on customer complaint, working jointly with service desk team Follow-up & logically close on all customer commitment with respect to post sales (Installation/Repair/Free gifts) Process: Maintaining the proper display of goods in the section as per merchandising mantra. Ensure Ticketing is done as per standards and is always updated. Stock counts to be done as per the defined processes Maintains Customer data for follow-up in the Follow up Register. Continuous Learning : Keeping oneself updated with all the product knowledge, promotions, processes and policies Attend mandatory staff meetings and training sessions. Knowledge of procedures in emergency situations. Contact No- 9606556938

Drive expansion of existing business channels into target Tier 2+ locations Work closely with partner organizations to ensure penetration in the market Drive monthly sales targets for business channel in target locations Support customer complains and escalations by maintaining trackers and directing customers to relevant support teams Drive monthly/ quarterly meets of partner sellers and other campaigns from time to time Responsible for end to end execution on campaigns, drives, roadshows etc. as designed by the central team. Coordinate with regional marketing, property and other internal stakeholders for driving new concepts and scaling existing concepts Market research of demand and supply of CECD in rural markets Skills and Attributes 1. Graduate with minimum 3 years of experience 2. Good understanding about regional market of Consumer electronics & durables 3. Excellent Communication skills - Fluency in regional language mandatory 4. Ability to work with cross functional teams and drive desired output 5. Customer Orientation 6. Flexibility & adaptability 7. Good comprehension and problem-solving skills 8. Agreeable to extensive traveling in rural locations (15-20 days a month)

Drive expansion of existing business channels into target Tier 2+ locations Work closely with partner organizations to ensure penetration in the market Drive monthly sales targets for business channel in target locations Support customer complains and escalations by maintaining trackers and directing customers to relevant support teams Drive monthly/ quarterly meets of partner sellers and other campaigns from time to time Responsible for end to end execution on campaigns, drives, roadshows etc. as designed by the central team. Coordinate with regional marketing, property and other internal stakeholders for driving new concepts and scaling existing concepts Market research of demand and supply of CECD in rural markets Skills and Attributes 1. Graduate with minimum 3 years of experience 2. Good understanding about regional market of Consumer electronics & durables 3. Excellent Communication skills - Fluency in regional language mandatory 4. Ability to work with cross functional teams and drive desired output 5. Customer Orientation 6. Flexibility & adaptability 7. Good comprehension and problem-solving skills 8. Agreeable to extensive traveling in rural locations (15-20 days a month)

Drive expansion of existing business channels into target Tier 2+ locations Work closely with partner organizations to ensure penetration in the market Drive monthly sales targets for business channel in target locations Support customer complains and escalations by maintaining trackers and directing customers to relevant support teams Drive monthly/ quarterly meets of partner sellers and other campaigns from time to time Responsible for end to end execution on campaigns, drives, roadshows etc. as designed by the central team. Coordinate with regional marketing, property and other internal stakeholders for driving new concepts and scaling existing concepts Market research of demand and supply of CECD in rural markets Skills and Attributes 1. Graduate with minimum 3 years of experience 2. Good understanding about regional market of Consumer electronics & durables 3. Excellent Communication skills - Fluency in regional language mandatory 4. Ability to work with cross functional teams and drive desired output 5. Customer Orientation 6. Flexibility & adaptability 7. Good comprehension and problem-solving skills 8. Agreeable to extensive traveling in rural locations (15-20 days a month)

Drive expansion of existing business channels into target Tier 2+ locations Work closely with partner organizations to ensure penetration in the market Drive monthly sales targets for business channel in target locations Support customer complains and escalations by maintaining trackers and directing customers to relevant support teams Drive monthly/ quarterly meets of partner sellers and other campaigns from time to time Responsible for end to end execution on campaigns, drives, roadshows etc. as designed by the central team. Coordinate with regional marketing, property and other internal stakeholders for driving new concepts and scaling existing concepts Market research of demand and supply of CECD in rural markets Skills and Attributes 1. Graduate with minimum 3 years of experience 2. Good understanding about regional market of Consumer electronics & durables 3. Excellent Communication skills - Fluency in regional language mandatory 4. Ability to work with cross functional teams and drive desired output 5. Customer Orientation 6. Flexibility & adaptability 7. Good comprehension and problem-solving skills 8. Agreeable to extensive traveling in rural locations (15-20 days a month)

Drive expansion of existing business channels into target Tier 2+ locations Work closely with partner organizations to ensure penetration in the market Drive monthly sales targets for business channel in target locations Support customer complains and escalations by maintaining trackers and directing customers to relevant support teams Drive monthly/ quarterly meets of partner sellers and other campaigns from time to time Responsible for end to end execution on campaigns, drives, roadshows etc. as designed by the central team. Coordinate with regional marketing, property and other internal stakeholders for driving new concepts and scaling existing concepts Market research of demand and supply of CECD in rural markets Skills and Attributes 1. Graduate with minimum 3 years of experience 2. Good understanding about regional market of Consumer electronics & durables 3. Excellent Communication skills - Fluency in regional language mandatory 4. Ability to work with cross functional teams and drive desired output 5. Customer Orientation 6. Flexibility & adaptability 7. Good comprehension and problem-solving skills 8. Agreeable to extensive traveling in rural locations (15-20 days a month)

Drive expansion of existing business channels into target Tier 2+ locations Work closely with partner organizations to ensure penetration in the market Drive monthly sales targets for business channel in target locations Support customer complains and escalations by maintaining trackers and directing customers to relevant support teams Drive monthly/ quarterly meets of partner sellers and other campaigns from time to time Responsible for end to end execution on campaigns, drives, roadshows etc. as designed by the central team. Coordinate with regional marketing, property and other internal stakeholders for driving new concepts and scaling existing concepts Market research of demand and supply of CECD in rural markets Skills and Attributes 1. Graduate with minimum 3 years of experience 2. Good understanding about regional market of Consumer electronics & durables 3. Excellent Communication skills - Fluency in regional language mandatory 4. Ability to work with cross functional teams and drive desired output 5. Customer Orientation 6. Flexibility & adaptability 7. Good comprehension and problem-solving skills 8. Agreeable to extensive traveling in rural locations (15-20 days a month)

Drive expansion of existing business channels into target Tier 2+ locations Work closely with partner organizations to ensure penetration in the market Drive monthly sales targets for business channel in target locations Support customer complains and escalations by maintaining trackers and directing customers to relevant support teams Drive monthly/ quarterly meets of partner sellers and other campaigns from time to time Responsible for end to end execution on campaigns, drives, roadshows etc. as designed by the central team. Coordinate with regional marketing, property and other internal stakeholders for driving new concepts and scaling existing concepts Market research of demand and supply of CECD in rural markets Skills and Attributes 1. Graduate with minimum 3 years of experience 2. Good understanding about regional market of Consumer electronics & durables 3. Excellent Communication skills - Fluency in regional language mandatory 4. Ability to work with cross functional teams and drive desired output 5. Customer Orientation 6. Flexibility & adaptability 7. Good comprehension and problem-solving skills 8. Agreeable to extensive traveling in rural locations (15-20 days a month)

Drive expansion of existing business channels into target Tier 2+ locations Work closely with partner organizations to ensure penetration in the market Drive monthly sales targets for business channel in target locations Support customer complains and escalations by maintaining trackers and directing customers to relevant support teams Drive monthly/ quarterly meets of partner sellers and other campaigns from time to time Responsible for end to end execution on campaigns, drives, roadshows etc. as designed by the central team. Coordinate with regional marketing, property and other internal stakeholders for driving new concepts and scaling existing concepts Market research of demand and supply of CECD in rural markets Skills and Attributes 1. Graduate with minimum 3 years of experience 2. Good understanding about regional market of Consumer electronics & durables 3. Excellent Communication skills - Fluency in regional language mandatory 4. Ability to work with cross functional teams and drive desired output 5. Customer Orientation 6. Flexibility & adaptability 7. Good comprehension and problem-solving skills 8. Agreeable to extensive traveling in rural locations (15-20 days a month)

Drive expansion of existing business channels into target Tier 2+ locations Work closely with partner organizations to ensure penetration in the market Drive monthly sales targets for business channel in target locations Support customer complains and escalations by maintaining trackers and directing customers to relevant support teams Drive monthly/ quarterly meets of partner sellers and other campaigns from time to time Responsible for end to end execution on campaigns, drives, roadshows etc. as designed by the central team. Coordinate with regional marketing, property and other internal stakeholders for driving new concepts and scaling existing concepts Market research of demand and supply of CECD in rural markets Skills and Attributes 1. Graduate with minimum 3 years of experience 2. Good understanding about regional market of Consumer electronics & durables 3. Excellent Communication skills - Fluency in regional language mandatory 4. Ability to work with cross functional teams and drive desired output 5. Customer Orientation 6. Flexibility & adaptability 7. Good comprehension and problem-solving skills 8. Agreeable to extensive traveling in rural locations (15-20 days a month)

Drive expansion of existing business channels into target Tier 2+ locations Work closely with partner organizations to ensure penetration in the market Drive monthly sales targets for business channel in target locations Support customer complains and escalations by maintaining trackers and directing customers to relevant support teams Drive monthly/ quarterly meets of partner sellers and other campaigns from time to time Responsible for end to end execution on campaigns, drives, roadshows etc. as designed by the central team. Coordinate with regional marketing, property and other internal stakeholders for driving new concepts and scaling existing concepts Market research of demand and supply of CECD in rural markets Skills and Attributes 1. Graduate with minimum 3 years of experience 2. Good understanding about regional market of Consumer electronics & durables 3. Excellent Communication skills - Fluency in regional language mandatory 4. Ability to work with cross functional teams and drive desired output 5. Customer Orientation 6. Flexibility & adaptability 7. Good comprehension and problem-solving skills 8. Agreeable to extensive traveling in rural locations (15-20 days a month)

Drive expansion of existing business channels into target Tier 2+ locations Work closely with partner organizations to ensure penetration in the market Drive monthly sales targets for business channel in target locations Support customer complains and escalations by maintaining trackers and directing customers to relevant support teams Drive monthly/ quarterly meets of partner sellers and other campaigns from time to time Responsible for end to end execution on campaigns, drives, roadshows etc. as designed by the central team. Coordinate with regional marketing, property and other internal stakeholders for driving new concepts and scaling existing concepts Market research of demand and supply of CECD in rural markets Skills and Attributes 1. Graduate with minimum 3 years of experience 2. Good understanding about regional market of Consumer electronics & durables 3. Excellent Communication skills - Fluency in regional language mandatory 4. Ability to work with cross functional teams and drive desired output 5. Customer Orientation 6. Flexibility & adaptability 7. Good comprehension and problem-solving skills 8. Agreeable to extensive traveling in rural locations (15-20 days a month)

Drive expansion of existing business channels into target Tier 2+ locations Work closely with partner organizations to ensure penetration in the market Drive monthly sales targets for business channel in target locations Support customer complains and escalations by maintaining trackers and directing customers to relevant support teams Drive monthly/ quarterly meets of partner sellers and other campaigns from time to time Responsible for end to end execution on campaigns, drives, roadshows etc. as designed by the central team. Coordinate with regional marketing, property and other internal stakeholders for driving new concepts and scaling existing concepts Market research of demand and supply of CECD in rural markets Skills and Attributes 1. Graduate with minimum 3 years of experience 2. Good understanding about regional market of Consumer electronics & durables 3. Excellent Communication skills - Fluency in regional language mandatory 4. Ability to work with cross functional teams and drive desired output 5. Customer Orientation 6. Flexibility & adaptability 7. Good comprehension and problem-solving skills 8. Agreeable to extensive traveling in rural locations (15-20 days a month)

Drive expansion of existing business channels into target Tier 2+ locations Work closely with partner organizations to ensure penetration in the market Drive monthly sales targets for business channel in target locations Support customer complains and escalations by maintaining trackers and directing customers to relevant support teams Drive monthly/ quarterly meets of partner sellers and other campaigns from time to time Responsible for end to end execution on campaigns, drives, roadshows etc. as designed by the central team. Coordinate with regional marketing, property and other internal stakeholders for driving new concepts and scaling existing concepts Market research of demand and supply of CECD in rural markets Skills and Attributes 1. Graduate with minimum 3 years of experience 2. Good understanding about regional market of Consumer electronics & durables 3. Excellent Communication skills - Fluency in regional language mandatory 4. Ability to work with cross functional teams and drive desired output 5. Customer Orientation 6. Flexibility & adaptability 7. Good comprehension and problem-solving skills 8. Agreeable to extensive traveling in rural locations (15-20 days a month)

Drive expansion of existing business channels into target Tier 2+ locations Work closely with partner organizations to ensure penetration in the market Drive monthly sales targets for business channel in target locations Support customer complains and escalations by maintaining trackers and directing customers to relevant support teams Drive monthly/ quarterly meets of partner sellers and other campaigns from time to time Responsible for end to end execution on campaigns, drives, roadshows etc. as designed by the central team. Coordinate with regional marketing, property and other internal stakeholders for driving new concepts and scaling existing concepts Market research of demand and supply of CECD in rural markets Skills and Attributes 1. Graduate with minimum 3 years of experience 2. Good understanding about regional market of Consumer electronics & durables 3. Excellent Communication skills - Fluency in regional language mandatory 4. Ability to work with cross functional teams and drive desired output 5. Customer Orientation 6. Flexibility & adaptability 7. Good comprehension and problem-solving skills 8. Agreeable to extensive traveling in rural locations (15-20 days a month)

Drive expansion of existing business channels into target Tier 2+ locations Work closely with partner organizations to ensure penetration in the market Drive monthly sales targets for business channel in target locations Support customer complains and escalations by maintaining trackers and directing customers to relevant support teams Drive monthly/ quarterly meets of partner sellers and other campaigns from time to time Responsible for end to end execution on campaigns, drives, roadshows etc. as designed by the central team. Coordinate with regional marketing, property and other internal stakeholders for driving new concepts and scaling existing concepts Market research of demand and supply of CECD in rural markets Skills and Attributes 1. Graduate with minimum 3 years of experience 2. Good understanding about regional market of Consumer electronics & durables 3. Excellent Communication skills - Fluency in regional language mandatory 4. Ability to work with cross functional teams and drive desired output 5. Customer Orientation 6. Flexibility & adaptability 7. Good comprehension and problem-solving skills 8. Agreeable to extensive traveling in rural locations (15-20 days a month)

Drive expansion of existing business channels into target Tier 2+ locations Work closely with partner organizations to ensure penetration in the market Drive monthly sales targets for business channel in target locations Support customer complains and escalations by maintaining trackers and directing customers to relevant support teams Drive monthly/ quarterly meets of partner sellers and other campaigns from time to time Responsible for end to end execution on campaigns, drives, roadshows etc. as designed by the central team. Coordinate with regional marketing, property and other internal stakeholders for driving new concepts and scaling existing concepts Market research of demand and supply of CECD in rural markets Skills and Attributes 1. Graduate with minimum 3 years of experience 2. Good understanding about regional market of Consumer electronics & durables 3. Excellent Communication skills - Fluency in regional language mandatory 4. Ability to work with cross functional teams and drive desired output 5. Customer Orientation 6. Flexibility & adaptability 7. Good comprehension and problem-solving skills 8. Agreeable to extensive traveling in rural locations (15-20 days a month)

Drive expansion of existing business channels into target Tier 2+ locations Work closely with partner organizations to ensure penetration in the market Drive monthly sales targets for business channel in target locations Support customer complains and escalations by maintaining trackers and directing customers to relevant support teams Drive monthly/ quarterly meets of partner sellers and other campaigns from time to time Responsible for end to end execution on campaigns, drives, roadshows etc. as designed by the central team. Coordinate with regional marketing, property and other internal stakeholders for driving new concepts and scaling existing concepts Market research of demand and supply of CECD in rural markets Skills and Attributes 1. Graduate with minimum 3 years of experience 2. Good understanding about regional market of Consumer electronics & durables 3. Excellent Communication skills - Fluency in regional language mandatory 4. Ability to work with cross functional teams and drive desired output 5. Customer Orientation 6. Flexibility & adaptability 7. Good comprehension and problem-solving skills 8. Agreeable to extensive traveling in rural locations (15-20 days a month)

Tata Croma | Customer Service Specialist (Sales) Job Description: Retail Sales Follow the 10 feet Rule :Greet EVERY customer who comes within a 10 Feet radius Ensure 100% GUEST sales is followed in every customer interaction Follow "Lean time equals Learn Time" principle at all times Escalate customer complaints if not resolved at his/her level to the Store Manager and ensure resolution Maintains rapport with Customers. Facilitate resolution on customer complaint, working jointly with service desk team Follow-up & logically close on all customer commitment with respect to post sales (Installation/Repair/Free gifts) Process: Maintaining the proper display of goods in the section as per merchandising mantra. Ensure Ticketing is done as per standards and is always updated. Stock counts to be done as per the defined processes Maintains Customer data for follow-up in the Follow up Register. Continuous Learning : Keeping oneself updated with all the product knowledge, promotions, processes and policies Attend mandatory staff meetings and training sessions. Knowledge of procedures in emergency situations. Contact No- 9606556938

Tata Croma | Customer Service Specialist (Sales) Job Description: Retail Sales Follow the 10 feet Rule :Greet EVERY customer who comes within a 10 Feet radius Ensure 100% GUEST sales is followed in every customer interaction Follow "Lean time equals Learn Time" principle at all times Escalate customer complaints if not resolved at his/her level to the Store Manager and ensure resolution Maintains rapport with Customers. Facilitate resolution on customer complaint, working jointly with service desk team Follow-up & logically close on all customer commitment with respect to post sales (Installation/Repair/Free gifts) Process: Maintaining the proper display of goods in the section as per merchandising mantra. Ensure Ticketing is done as per standards and is always updated. Stock counts to be done as per the defined processes Maintains Customer data for follow-up in the Follow up Register. Continuous Learning : Keeping oneself updated with all the product knowledge, promotions, processes and policies Attend mandatory staff meetings and training sessions. Knowledge of procedures in emergency situations. Contact No- 9606556938

Tata Croma | Customer Service Specialist (Sales) Job Description: Retail Sales Follow the 10 feet Rule :Greet EVERY customer who comes within a 10 Feet radius Ensure 100% GUEST sales is followed in every customer interaction Follow "Lean time equals Learn Time" principle at all times Escalate customer complaints if not resolved at his/her level to the Store Manager and ensure resolution Maintains rapport with Customers. Facilitate resolution on customer complaint, working jointly with service desk team Follow-up & logically close on all customer commitment with respect to post sales (Installation/Repair/Free gifts) Process: Maintaining the proper display of goods in the section as per merchandising mantra. Ensure Ticketing is done as per standards and is always updated. Stock counts to be done as per the defined processes Maintains Customer data for follow-up in the Follow up Register. Continuous Learning : Keeping oneself updated with all the product knowledge, promotions, processes and policies Attend mandatory staff meetings and training sessions. Knowledge of procedures in emergency situations. Contact No- 9606556938