Job Title: Home Visit Appointment Coordinator Location: Head Office, Bombay Shirt Company Job Type: Full-time Key Responsibilities: Inbound & Outbound Calls: Handle inquiries from potential customers interested in our home visit service and proactively reach out to leads. Appointment Scheduling: Coordinate and schedule home visit appointments based on customer preferences and stylist availability. Follow-ups: Maintain a structured follow-up process to confirm and remind customers about their appointments. Customer Engagement: Provide a high level of customer service, answering questions about the service, addressing concerns, and highlighting the benefits of a home visit. CRM Management: Accurately update and maintain records of all customer interactions and appointment details in the CRM system. Collaboration: Work closely with stylists, store teams, and the customer experience team to optimize appointment slots and availability. Performance Tracking: Monitor and report appointment conversion rates, cancellations, and customer feedback to improve the booking process. Key Skills & Qualifications: Experience: 1-3 years of experience in tele calling, customer service, sales coordination, or appointment scheduling. Communication Skills: Excellent verbal and written communication skills in English and Hindi. Additional languages are a plus. Persuasive Skills: Strong ability to engage, persuade, and convert leads into confirmed appointments. Organizational Skills: Ability to multitask, manage schedules, and ensure smooth appointment coordination. Tech-Savvy: Familiarity with CRM software and basic proficiency in MS Office (Excel, Word, Outlook). Customer-Centric Approach: A positive attitude, patience, and a strong commitment to delivering exceptional customer experiences.

Location : Lower Parel We are looking for : Textile Design graduate from a design institute ( preferably NIFT, Pearl) Should have a portfolio with Prints development Should be able to do Trend Research and reference trending prints. Should definitely be working on the softwares like Adobe Illustrator, Photoshop. Should understand the brand's requirement and feedback given on the prints and make recommended changes to get to the right print artwork. Meet the deadlines and act faster on the feedback. Should have experience of 5+ yrs.

Location: Lower Parel, Mumbai Experience: 3-5 years in a similar role We are looking for a creative graphic designer. The ideal candidate will have strong creative skills and a portfolio of work that demonstrates their passion for illustrative design and typography. This candidate will have experience in working with numerous different design platforms such as digital and print forms. Your Responsibilities : Create, design, and develop digital assets to support interactive campaigns including, social media content, email blasts, animations, short form video content, online advertising, etc. Create and manage original & conceptually compelling work for campaigns, content and experiences through collaboration with the existing team to ensure ideas are innovative and continuously optimized for digital channels Translate business requirements, user needs and technical requirements into effective and aesthetic designs which are optimized for a wide range of device interfaces. (mobile, web, desktop). Conceptualize and edit video Execute all visual design stages from concept to final hand-off. Work collaboratively with design, product and marketing teams to ensure a consistent, integrated brand perception and user-experience Knowledge of web platforms such as Shopify is advantageous Proficiency in Adobe Suit Photoshop, Illustrator, InDesign, After Effects/Premier Pro Qualifications : Bachelor's degree in Graphic Design or related field 3-5 years of experience in graphic design Proficient in Adobe Creative Suite Strong communication, conceptual thinking, typography skills and design skills Portfolio of work

As a Freelance Content Writer at Bombay Shirt Company, you'll be at the heart of our marketing efforts crafting copy that's as well-fitted as our shirts. Location - Lower Parel Key Responsibilities: Social Media Management Own and run our social media pages, creating engaging, high-quality content that keeps our audience hooked. Creative Content Ideation Dream up cool, fun, and unconventional ideas that elevate our brand storytelling. Ad Copywriting Write sharp, witty, and compelling copy for performance ads, emailers, and digital campaigns. Brand Campaigns Ideate and contribute to larger brand campaigns, working closely with design and strategy teams. Cross-Team Collaboration Work across all teams in the marketing department to bring our messaging to life across multiple channels. What Were Looking For: A strong grasp of brand tone, humor, and wordplay with a keen eye for detail. Experience in social media content creation and copywriting from a reputable/well known brand or agency. A portfolio that showcases sharp, creative writing skills. Someone who understands fashion, trends, and the digital landscape. 1+ years of experience in content writing, preferably in fashion, lifestyle, or e-commerce brands. What You Get: A chance to work with a brand thats redefining custom menswear. Creative freedom to experiment with new content ideas. A fun, dynamic, and collaborative work environment. If you think in captions, love a good pun, and can sell a shirt in five words or less, wed love to hear from you. Send us your portfolio and resume at careers@bombayshirts.com

Location - Delhi & Bangalore Reports to - Head of Department Responsibilities: Training Delivery Conduct onboarding programs for new hires (stylists, store managers, tailors) Deliver capability modules: product knowledge, measurement skills, upselling techniques, customer delight, SOP compliance Use real customer cases and roleplays to train in-store behaviours Store Coaching & Capability Audits Visit stores weekly to assess staff performance through observations Provide structured feedback and coaching to store teams and individuals Conduct monthly capability audits and report improvement plans New Store Launch Support Train and onboard new staff ahead of store launch Set up VM, process checklists, and customer experience flow Stay 35 days post-opening to support floor readiness Performance Tracking Maintain training attendance, feedback scores, and pre/post-assessments Track impact using NPS, sales performance, and Google Review scores Recommend development plans for underperforming team members Stakeholder Collaboration Work closely with Area Managers and Retail Ops to identify training needs Align with Customer Experience and Product teams for content updates Requirements: • 3 to 5 years of experience in retail training or frontline leadership roles • Strong communication and facilitation skills • Ability to coach, inspire, and influence store teams • Comfortable working on-the-floor and traveling frequently • Knowledge of retail KPIs, customer journeys, and high-touch service • Bonus: Exposure to luxury or made-to-measure retail

Job Title: Executive Marketing (Offline) Location: Lower Parel, Mumbai Job Type: Full-time Experience Required: Minimum 2 years Reports To: Manager Marketing Key Responsibilities: Support and execute offline marketing campaigns including media buying, store-level activations including events, partnerships, and tie-ups. Work closely with the Manager - Marketing to plan and implement strategies that enhance brand presence in physical retail locations. Identify and execute innovative store marketing initiatives with the goal of increasing walk-ins and sales. Coordinate with vendors, partners, and store teams to ensure smooth execution of marketing activities. Travel as required to support marketing initiatives across locations. Monitor and report on the performance of offline campaigns. Assist with budgeting, invoicing, and campaign documentation. Analyze data and performance metrics to help refine marketing strategies. Who You Are : Minimum 2 years of experience in marketing, preferably with exposure to offline/events/retail/store marketing. Creative thinker with a keen interest in offline marketing. A proactive, go-getter attitude with the ability to manage multiple tasks. A strong team player who is open to learning and growing on the job. Excellent communication and coordination skills. Comfortable with occasional travel. Familiarity with Excel and working with data is a strong plus.