3331 Customer Satisfaction Jobs - Page 32

You are responsible for bringing and retaining the after-sales business with dealership. You are responsible for establishing and maintaining a personal contact with the customer over the lifecycle of his vehicle and keep the customer loyal to the brand. You are responsible to remind customer about the periodic maintenance and facilitate his visit to dealership through service booking. You capture customers feedback and co-ordinate with workshop for resolution of customer complaints. You ensure the customer satisfaction for future retention and business. provide the customer with primary information and solutions on product and services to meet his needs and desires. Being the first point of contact for the customer, you are responsible to provide primary information about services to meet their needs Key Responsibilities: Interpersonal & Social competence Method & process competence Specialist competence Maintain Customers Data Base Scheduling an Appointment Follow-up Service for Customer Complaint management Build and enhance customer relationship Qualifications : You are graduated from any faculty or have a diploma in engineering. Training on soft skills Basic training on automobile functioning Automotive experience with required interpersonal & Communication skills. Benefits: Competitive salary and performance-based incentives. Health insurance and wellness programs. Opportunities for professional development and career growth. Friendly and supportive work environment. Paid time off and holiday leave.

Job Overview: As a Bodyshop Advisor, you will be the crucial link between customers and the service department. Your primary responsibility is to provide excellent customer service by accurately assessing vehicle issues delivering the Car on time, explaining repair options, and coordinating the service process. The Service Advisor plays a key role in ensuring customer satisfaction, effective communication, and the efficient flow of work through the service department. Key Responsibilities: Greet customers, listen to their concerns, and obtain a thorough understanding of vehicle issues. Provide a warm and professional customer experience, building rapport to enhance customer satisfaction. Conduct initial inspections of vehicles to identify and document customer concerns. Consult with service technicians to diagnose issues and recommend appropriate repair and maintenance solutions. Clearly explain repair options, associated costs, and timelines to customers. Provide accurate estimates and obtain customer approval before initiating any work on the vehicle. Create and manage work orders, ensuring accurate documentation of customer information, vehicle details, and service requirements. Coordinate with the parts department to ensure timely availability of necessary components. Provide information on warranty coverage and additional services that may benefit the customer. Keep customers informed about the status of their vehicles and any unexpected delays. Identify opportunities for upselling additional services or maintenance packages based on the vehicle s needs and manufacturer recommendations. Maintain accurate records of customer interactions, service transactions, and vehicle details. Complete service-related paperwork and documentation in a timely and organized manner. Coordinate with CRM team in Closing Customer Escalations timely. Maintain 900+ CSI for all customers. Qualifications: High school diploma or equivalent; additional education or training in automotive technology or customer service is a plus. Proven experience in a customer service role, preferably within the automotive industry. Strong communication and interpersonal skills. Knowledge of automotive systems, repair processes, and maintenance requirements. Familiarity with service scheduling software and customer relationship management (SAP) systems. Benefits: Competitive salary and performance-based incentives. Health insurance and wellness programs. Opportunities for professional development and career growth. Friendly and supportive work environment. Paid time off and holiday leave.

As a certified diagnosis technician, you are a specialist for the systematic performance of complex fault diagnoses, checking repair processes, performing final inspections, and, if needed, handling the vehicle over to the customer. You support colleagues in systematic fault diagnoses and subsequent repair steps, thus finding professional solutions for difficult cases. You increase workshop efficiency by optimizing diagnosis procedures and transfer your diagnosis know how and information on new technical features to your colleagues. As a representative of the Mercedes-Benz brand, your conduct is reliable, trustworthy, and partner-oriented. You think and act like service provider and have a confident manner when dealing with colleagues and customers in stressful situations. By treating customers and customer property with appreciation, you make a decisive contribution to the brand image and customer satisfaction. As a Certified Diagnosis Technician, you work independently and develop your own individual strategies for solutions. You are willing to learn and have the potential to learn Key Responsibilities: Social and interpersonal competence Method and process competence Specialist competence Diagnosis competence Service reception Work preparation Diagnosis Preliminary diagnosis and diagnosis Diagnosis and repair support Final inspection and vehicle handover Qualifications : A structured approach is the hallmark of a Certified Diagnosis Technician. Should possess a Certified System Technician (ST) qualification and further passed Certified Diagnostic technician (CDT) qualification final exam. Training and certified technology specialist in a motor vehicle service profession or proof of comparable competencies Training series to become a certified diagnosis technician (including expansion of diagnosis skills, methods for fault correction) and annual participation in product training courses by Mercedes-Benz Initial training in Mercedes-Benz-specific diagnosis systems. Preferably should have completed Certificate course in Automotive Mechatronics (CAM) or Advanced Diploma in Automotive Mechatronics (ADAM). At least two years of experience as a system technician in a minimum of one (ideally two) specializations. Benefits: Competitive salary and performance-based incentives. Health insurance and wellness programs. Opportunities for professional development and career growth. Friendly and supportive work environment. Paid time off and holiday leave.

Position Overview: We are looking for a proactive and detail-oriented Customer Support Executive - Partner Communications to join our mission-driven team at FreightFox. This role will be crucial in driving the seamless onboarding of transporters onto our platform and ensuring all necessary documentation is collected, verified, and maintained with precision. You will be the first point of contact for new transporters, playing a key role in building long-term, trusted partnerships through efficient processes and clear communication. Key Responsibilities: Manage end-to-end onboarding of new transporters with speed, accuracy, and clarity. Collect, review, and reconcile all required transporter documentation (licenses, compliance docs, agreements, etc.) during the onboarding process. Maintain up-to-date records of transporter documentation in internal systems. Ensure timely follow-ups with transporters for any pending or incorrect documents. Collaborate closely with internal teams (Sales, Operations, Legal) to ensure a smooth onboarding experience. Educate transporters on platform usage, operational procedures, and compliance expectations. Identify process bottlenecks in onboarding/documentation and recommend improvements. Act as a liaison for transporter-related queries and resolve issues promptly. Qualifications: Bachelor s degree in Business, Logistics, Operations, or a related field. 1-3 years of experience in onboarding, documentation management, or partner coordination roles (logistics or supply chain industry preferred). Familiarity with KYC, compliance, and vendor documentation processes. Strong organizational and follow-up skills with great attention to detail. Excellent communication skills (verbal and written) in English and Hindi/regional languages. Comfortable using digital tools such as Google Workspace, CRM systems, and documentation portals. Experience in startups or fast-paced environments is a plus. Skills: A high-energy, innovative work environment in a growing tech-driven logistics company. Opportunity to own and improve transporter onboarding and documentation processes. Competitive salary with stock options as part of our early-stage startup culture. A collaborative, ambitious team where your ideas and work make a real impact. What We Offer: A high energy environment where you ll be working alongside people who want to bring innovative tech solutions in the Indian landscape. A chance to become a part of the early team of a budding start-up and help shape its growth path. Competitive Package Stocks - Be part of the early-stage startup and benefit financially from the company s growth. Last and the most important - Build and run your own high performance Ninja tech team! About Us: FreightFox is a technology start-up in the Indian B2B Logistics space focussed on Manufacturing Enterprises. We aim to change the future of freight in India by leveraging tech and data to deliver new and exciting possibilities! We are a team of young people who believe that customer satisfaction is the ultimate measure of success, and our entire team is dedicated to delivering a seamless experience to our clients. Join our dynamic and fast-paced start-up, where you will have the opportunity to make a significant impact and shape the future of our products in the Industrial Logistics space. Apply now and lets create something amazing together!

We are currently looking for dynamic and customer-focused professionals to join our Inbound Customer Service Team in a BPO setting. The role involves handling incoming calls, resolving customer queries efficiently, and delivering a high-quality customer experience. Key responsibilities include: * Answering inbound customer calls professionally and providing accurate information. * Resolving queries related to products, services, orders, billing, or general concerns. * Maintaining customer satisfaction by providing timely and effective solutions. * Escalating unresolved issues to the appropriate internal teams when necessary. * Following communication scripts and company guidelines during interactions. * Updating customer interaction details in CRM tools or internal systems. * Meeting or exceeding daily, weekly, and monthly performance targets (AHT, CSAT, FCR, Attrition & shrinkage etc.). * Collaborating with team leaders and support staff to improve service quality. * Adhering to all compliance, data privacy, and quality standards. Please note that team handling experience with a team size of 10-15 members is a must for this role. For more information, please contact me at sumankumari1@policybazaar.com or send your CV via WhatsApp to 9934827654.

IC/PM Individual Contributor Role Company Profile Jaquar Group is a prominent Indian conglomerate established in 1960 that operates in the bathroom and lighting industry headquartered in Gurugram and has a global presence with manufacturing facilities, subsidiaries, and distribution networks in various countries. Jaquar has grown to become one of the leading manufacturers of premium bathroom fittings, sanitary ware, faucets, showers, wellness products, and lighting solutions. Our Values At Jaquar Group, our values guide everything we do. As part of our team, you will be expected to uphold these principles: Passion for technology – We innovate continuously Highest quality standards – We strive for excellence Building strong relationships – We value lasting partnerships Excellent customer service – We prioritize customer satisfaction Taking care of our people – We support and nurture our team Integrity – We uphold the highest ethical standards About the Role As a Sales Generation Specialist (SGS), you will drive sales and revenue growth by converting leads into successful deals, educating channel partners about product offerings, and ensuring maximum product visibility in the market. You will play a key role in building strong relationships with dealers, builders, and end customers while implementing strategic promotional activities to enhance market penetration and brand loyalty. Key Responsibilities Convert the prospect pipeline generated by MDS into successful sales Educate dealers and key decision-makers about product’s range, USPs, and benefits Achieve product’s sales value and quantity targets across various categories Generate demand for the products within specified channel partners or geographical areas Ensure maximum display and visibility of products at dealer showrooms through effective EDS management Maintain brand hygiene and ensure compliance with company pricing and promotional guidelines Visit dealers as per MCP, encouraging them to sell products independently. Provide technical education to dealer sales staff and identify experts at counters for advanced training Conduct training sessions at dealer sales counters, including role plays and practical demonstrations Resolve dealer issues and escalate them timely if needed Demonstrate the sales process to dealer staff and spend 2-3 hours daily at the dealer counter Conduct site visits to end customers and promote the products & concepts Convert retail builders of the branch into sales, add new builders, and share a universe of builders and architects monthly Implement promotional activities and local events to increase product visibility and market penetration Conduct architect activities at various outlets such as Orientation Centres (OC), Atelier, Jaquar World (JW), etc. Collaborate with the branch CC team to conduct plumber training sessions Gather and share information on competitors' activities, product development, benchmarking, etc. Key Attributes Excellent communication, interpersonal, and relationship-building skills Strong product knowledge and ability to communicate value propositions effectively Proven ability to drive revenue growth Expertise in expanding and managing dealer networks Ability to gather and analyze market and competitor data to inform strategies Proficiency in MS Office Suite and CRM software (preferred) and Sales software Proven ability to deliver engaging presentations and product training sessions Competencies Customer Focus Negotiation Skills Presentation Skills Competitor Analysis and Market Development Qualifications and Experience Education: Graduation/Post Graduation preferred Experience: Proven track record of 4-6 years’ experience in sales or related field Skills: Excellent verbal and written communication skills with pleasing personality, including ability to effectively communicate with internal and external customers Time management and organizational skills Analytical skills for tracking sales performance and network productivity Initiative and drive to meet and exceed sales targets Ability to travel within the assigned territory Company Commitment to Equal Opportunity Employment Jaquar Group is committed to fostering a diverse and inclusive workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national orientation or disability. Reach Us At Jaquar and Company Private Limited Plot No.3, Sector – 11, IMT Manesar Gurgaon, Haryana – 122050 www.jaquar.com

Senior Engineer/Engineer - Customer Complaint Required Candidate profile Candidate must have 5-7 years of experience in customer complaint

Senior Engineer/Engineer - Customer Complaint Required Candidate profile Candidate must have 5-7 years of experience in customer complaint

IC/PM Individual Contributor Role Company Profile Jaquar Group is a prominent Indian conglomerate established in 1960 that operates in the bathroom and lighting industry headquartered in Manesar and has a global presence with manufacturing facilities, subsidiaries, and distribution networks in various countries. Jaquar has grown to become one of the leading manufacturers of premium bathroom fittings, sanitary ware, faucets, showers, wellness products, and lighting solutions. Our Values At Jaquar Group, our values guide everything we do. As part of our team, you will be expected to uphold these principles: Passion for technology – We innovate continuously Highest quality standards – We strive for excellence Building strong relationships – We value lasting partnerships Excellent customer service – We prioritize customer satisfaction Taking care of our people – We support and nurture our team Integrity – We uphold the highest ethical standards About the Role The Sales Generation Specialist (SGS) for the Professional Lighting Division is responsible for driving and converting sales prospects into loyal customers within the lighting category related products. This role involves managing and enhancing the sales pipeline, engaging with dealers, builders, architects, and end customers. The SGS will provide technical training to dealer sales staff, conduct site visits, and ensure high-quality customer engagement and satisfaction. The position demands a proactive attitude, excellent communication skills, and the ability to build strong relationships within the industry, ultimately contributing to the growth and success of the professional lighting division. The primary aim is to generate revenue by establishing and maintaining strong relationships with Pvt & Govt. Institutions and enhance brand presence in such customers segments and ensure prompt collections. Key Responsibilities Educate key decision-makers, contractors, and trade customers about PLS, including company vision, product details, USPs, and customer value Perform productive business meetings with identified accounts & generate lead for PLS Ensure that the pre-approved promotional activity Calendar is followed and (Annual, Quarterly) aiming at increase in revenue Ensure and manage proper execution of In house product demo for key clientele Ensure achievement of sales targets for Professional Lighting as per targets assigned Ensure the achievement of order bookings as per targets assigned Ensure that there is timely collection of overdue amounts Organise and execute customer/group centric seminars for better revenue generation Demonstrate the sales process to dealer staff and spend 2-3 hours daily at the dealer counter Conduct site visits to end customers and promote lighting products & concepts Convert retail builders of the branch into sales, add new builders, and share a universe of builders and architects monthly Support MDS in conducting events to promote the architect segment Work closely with the team to promote Lighting products and increase the universe of hospitality/GIS customers Promote new products at dealer counters and convert retail builders/architects into sales Gather and share information on competitors' activities, product development, benchmarking, etc. Key Attributes Excellent communication, interpersonal, and relationship-building skills Strong understanding of wellness products and their benefits Proficiency in MS Office Suite and CRM software (preferred) and Sales software Proven ability to deliver engaging presentations and product training sessions Competencies Customer Focus Negotiation Skills Presentation Skills Competitor Analysis and Market Development Qualifications and Experience Education: Graduation/Post Graduation preferred Experience: Proven track record of 5-7 years’ experience in sales or related field Skills: Excellent verbal and written communication skills with pleasing personality, including ability to effectively communicate with internal and external customers Time management and organizational skills Ability to travel within the assigned territory Relationship management Market analysis and development Event planning and execution Self-Starter, high on initiative and strategic thinking Company Commitment to Equal Opportunity Employment Jaquar Group is committed to fostering a diverse and inclusive workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national orientation or disability. Reach Us At Jaquar and Company Private Limited Plot No.3, Sector – 11, IMT Manesar Gurgaon, Haryana – 122050

IC/PM Individual Contributor Role Company Profile Jaquar Group is a prominent Indian conglomerate established in 1960 that operates in the bathroom and lighting industry headquartered in Manesar and has a global presence with manufacturing facilities, subsidiaries, and distribution networks in various countries. Jaquar has grown to become one of the leading manufacturers of premium bathroom fittings, sanitary ware, faucets, showers, wellness products, and lighting solutions. Our Values At Jaquar Group, our values guide everything we do. As part of our team, you will be expected to uphold these principles: Passion for technology – We innovate continuously Highest quality standards – We strive for excellence Building strong relationships – We value lasting partnerships Excellent customer service – We prioritize customer satisfaction Taking care of our people – We support and nurture our team Integrity – We uphold the highest ethical standards About the Role As an ASI Retail, you will be the single point of contact (SPOC) for Customer Care aspects for the area and product vertical/s assigned to you. You will, through constant initiatives, ensure customer delight which shall be the essence of every activity performed. It shall be your endeavour for right service network installation for present and following two quarters business needs. You should be passionate to train people & willing to travel and should have strong acumen to drive customer delight while optimizing on the cost. Key Responsibilities 1. Service Network Installation and Enablement Identify the right service providers required for installation, ensuring alignment with the type of service needed Scout and appoint the right party/person for service delivery, ensuring they are well-equipped with material, skills, IT systems, and knowledge of Jaquar values Enable service providers through proper onboarding, training on processes, and undertaking the necessary assistance 2. Customer delight through right service Closely monitor service calls to ensure timely attendance, proper updates in the IT system, correct charges, spares rightly transacted, and customer satisfaction Ensure that customer service is executed without deviation from scheduled times and according to Jaquar’s standards 3. Service Network Management Manage the overall service network to ensure optimal delivery Ensure right size of workforce sizing with the ASP Ensure work force is skilful to attend for the product segments assigned and the customer Conduct regular training sessions and on-the-job training (OJT) for service providers to maintain a high standard of product servicing Monitor spare stock levels Ensure in-time proper material and financial claim submission Ensure in-time clearance for service provider disengaged with Jaquar 4. Market Support Maintain disciplined and regular market interactions to gather insights on customer care support needs and provide feedback for previous issues Manage stock-related activities of customer care and support product display maintenance Train dealers and their teams on warranty certificate generation and customer care processes Regularly reconcile materials requisitioned from dealerships to ensure accurate stock management 5. Training Plan and execute training sessions for various stakeholders, including OME, OMP, SP, ASP owners, CSR students, and architect staff Organize and conduct both initial and refresher training sessions, monitoring their effectiveness to ensure the knowledge is properly applied Identify training needs based on business growth and demand, and ensure the execution of these training programs to enhance service delivery 6. Retail Builder Project Support Plan and execute proactive support at three levels of retail projects—pre-installation, during installation, and post-installation—providing guidance to users to ensure a smooth experience 7. Key Accounts, Special Drives, and Escalation Management Establish proactive contact with key accounts to provide necessary support and address any concerns Participate actively in special initiatives or drives to enhance customer engagement Handle escalations promptly and effectively, ensuring satisfactory resolution and implementing preventive measures to avoid recurrence Key Attributes Strong understanding of customer service delivery processes and standards Good grasp of market dynamics and ability to stay updated on trends Technically sound, with a DIY mindset for handling product and service-related issues Solid understanding of service network installation, enablement, and management practices Good verbal and written communication skills to interact with customers, service providers, and internal teams Physically fit and willing to travel for service inspections and DIY activities Strong data analytics skills to monitor service efficiency and process improvements Competencies Self Driven and Goal/Result Oriented Attention to Detail Creativity/Innovation Decision Making/Judgment Qualifications and Experience Education: Graduate or diploma engineer with a technical background Experience: Minimum 3 years of experience in the service industry, with at least 1 year in a lead position. Prior service experience in the building industry is desirable Skills: Excellent communication and interpersonal skills Ability to manage data effectively and perform analytics for process improvement Strong understanding of service network operations and challenges Passion for continuous learning and enhancing the knowledge of others DIY approach with technical soundness in product handling and servicing Company Commitment to Equal Opportunity Employment Jaquar Group is committed to fostering a diverse and inclusive workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national orientation or disability. Reach Us At Jaquar and Company Private Limited Plot No.3, Sector – 11, IMT Manesar Gurgaon, Haryana – 122050

Role & responsibilities Client Relationship Management: Build and maintain strong, long-lasting client relationships, acting as the primary point of contact for key accounts. Account Growth & Revenue Generation: Develop and execute strategies to expand business within existing accounts and identify new opportunities. Sales & Business Development Support: Work closely with the sales team to identify cross-sell and up-sell opportunities. Project Coordination: Collaborate with internal delivery teams to ensure client requirements are met and projects are successfully executed. Contract & Negotiation Management: Negotiate contracts, pricing, and service agreements to achieve mutually beneficial outcomes. Customer Satisfaction & Retention: Monitor client satisfaction and take proactive measures to address concerns, ensuring high retention rates. Market & Industry Insights: Stay updated with industry trends and competitor activities to provide valuable insights to clients and internal teams. Team Mentoring & Development: Provide guidance, training, and mentorship to junior team members, fostering a culture of continuous learning and professional growth. Leadership & Strategic Planning: Drive strategic initiatives within the account management team, ensuring alignment with company goals and objectives Preferred candidate profile The ideal candidate will have a proven track record in account management, client engagement, and revenue growth within IT services. This role requires strong leadership, strategic thinking, and excellent communication skills to ensure client satisfaction and long-term partnerships. Qualifications & Experience Bachelors/Masters degree in Business, Marketing, IT, or a related field. 10+ years of experience in account management or sales within software services/IT solutions (overall 14+ Years) Proven ability to manage large accounts and drive revenue growth. Strong understanding of IT services, software development, and technology solutions. Excellent negotiation, presentation, and communication skills. Ability to work independently and collaboratively within a team environment. Experience with CRM tools and account management software is preferred.

UG & Graduates can apply Work Details 5 days working (Rotational shifts & Week offs ) Both side Cab Salary : 6 - 12 months: Rs 28000 12-17 months : Rs 32000 18+ months : Rs 36000 Unlimited Incentives up to 60-70k Yashika Malhotra -9821338393 Perks and benefits Loyalty Bonus -Rs 20,000 Attendance -Rs 7,000

IC/PM Individual Contributor Role Company Profile Jaquar Group is a prominent Indian conglomerate established in 1960 that operates in the bathroom and lighting industry headquartered in Gurugram and has a global presence with manufacturing facilities, subsidiaries, and distribution networks in various countries. Jaquar has grown to become one of the leading manufacturers of premium bathroom fittings, sanitary ware, faucets, showers, wellness products, and lighting solutions. Our Values At Jaquar Group, our values guide everything we do. As part of our team, you will be expected to uphold these principles: Passion for technology – We innovate continuously Highest quality standards – We strive for excellence Building strong relationships – We value lasting partnerships Excellent customer service – We prioritize customer satisfaction Taking care of our people – We support and nurture our team Integrity – We uphold the highest ethical standards About the Role As a Sales Generation Specialist (SGS), you will drive sales and revenue growth by converting leads into successful deals, educating channel partners about product offerings, and ensuring maximum product visibility in the market. You will play a key role in building strong relationships with dealers, builders, and end customers while implementing strategic promotional activities to enhance market penetration and brand loyalty. Key Responsibilities Convert the prospect pipeline generated by MDS into successful sales Educate dealers and key decision-makers about product’s range, USPs, and benefits Achieve product’s sales value and quantity targets across various categories Generate demand for the products within specified channel partners or geographical areas Ensure maximum display and visibility of products at dealer showrooms through effective EDS management Maintain brand hygiene and ensure compliance with company pricing and promotional guidelines Visit dealers as per MCP, encouraging them to sell products independently. Provide technical education to dealer sales staff and identify experts at counters for advanced training Conduct training sessions at dealer sales counters, including role plays and practical demonstrations Resolve dealer issues and escalate them timely if needed Demonstrate the sales process to dealer staff and spend 2-3 hours daily at the dealer counter Conduct site visits to end customers and promote the products & concepts Convert retail builders of the branch into sales, add new builders, and share a universe of builders and architects monthly Implement promotional activities and local events to increase product visibility and market penetration Conduct architect activities at various outlets such as Orientation Centres (OC), Atelier, Jaquar World (JW), etc. Collaborate with the branch CC team to conduct plumber training sessions Gather and share information on competitors' activities, product development, benchmarking, etc. Key Attributes Excellent communication, interpersonal, and relationship-building skills Strong product knowledge and ability to communicate value propositions effectively Proven ability to drive revenue growth Expertise in expanding and managing dealer networks Ability to gather and analyze market and competitor data to inform strategies Proficiency in MS Office Suite and CRM software (preferred) and Sales software Proven ability to deliver engaging presentations and product training sessions Competencies Customer Focus Negotiation Skills Presentation Skills Competitor Analysis and Market Development Qualifications and Experience Education: Graduation/Post Graduation preferred Experience: Proven track record of 4-6 years’ experience in sales or related field Skills: Excellent verbal and written communication skills with pleasing personality, including ability to effectively communicate with internal and external customers Time management and organizational skills Analytical skills for tracking sales performance and network productivity Initiative and drive to meet and exceed sales targets Ability to travel within the assigned territory Company Commitment to Equal Opportunity Employment Jaquar Group is committed to fostering a diverse and inclusive workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national orientation or disability. Reach Us At Jaquar and Company Private Limited Plot No.3, Sector – 11, IMT Manesar Gurgaon, Haryana – 122050 www.jaquar.com

Roles and Responsibilities Hiring For Customer Service-Fresher Experience KPO To handle all Inbound/Outbound calls in a prompt and courteous manner in line with company standards. Work with team spirit to achieve a common goal i.e. customer satisfaction. Determined and focused to achieve all the targets set up by the operations team for the benefit of the customer and then the organization. Should willingly take up any project assigned by the call center manager or management team. Desired Candidate Profile Fresher or Experience all would be eligible for this profile. Good communication skills required no MTI. Qualification- Graduate/UG both are eligible Immediate Joining Shift will be rotational and rotational week-off Perks and Benefits WhatsApp number 9781021114 No Fees Call 9988350971 9988353971 7508062612 01725000971 Age Limit 18 to 32 12th or Graduate any degree or diploma can apply Salary 15000 to 35000 and incentive 1 lakh

Role & responsibilities Lead Physical Flow: Customer handling, store, and warehouse management. (Supply Chain, Purchasing, Material Planning and Logistics (stores, dispatch, packaging) Responsible for physical and system flow of material. Managing and planning suppliers, deliveries and dispatches. Handling customer grievances and customer schedules. Achieve customer satisfaction by delivering right product at right time. Visiting OEMs and customers twice or thrice every month & develop positive & ethical relationships with customers and suppliers. Handling sub-contracts and incoming material. Maintaining parts in the store. FIFO management and inventory management. Procurement and negotiation of indirect materials. Releasing the schedule, discussing and resolving any issues found, and getting material on time. Managing GRN, MRN, gate entry of material, vehicle planning and traceable output. Handling contract labor (50+). Sub-contractors material issue, receipt & vendor stock confirmations/reconciliation. review stocks periodically and deficiency is highlighted to Management for correction. Creating discipline in the department. Monthly stock MIS, Scrap MIS and MIS report for management on month ly basis. Preferred candidate profile: Preferably from the auto component industry with experience in handling plant machinery suppliers. 4-wheeler customer management is a must. Minimum 14-15 years of experience.

Company- Tech Mahindra Location - Noida Designation- Customer service Executive/Senior customer service Executive Notice period- Immediate joiner Client- US Based Key Responsibilities • Respond to customer inquiries via calls in a timely, professional, and friendly manner. • Communicate clearly and simply to users. • Escalate complex cases to relevant departments when necessary. • Understand and follow internal processes and service-level agreements (SLAs). Key Requirements • Proven experience in customer support, preferably in international customer service. • Excellent communication skills. • Ability to handle multiple calls simultaneously in a fast-paced environment. • Flexibility to work in shifts, weekends, or holidays if needed. What We Offer • Competitive salary and shift allowances • Supportive and inclusive team culture • Growth and training opportunities • Health insurance and other benefits If Interested whatsapp your cv on 9259203144 or send a mail on Hema.chamoli@techmahindra.com.

IC/PM Individual Contributor Role Company Profile Jaquar Group is a prominent Indian conglomerate established in 1960 that operates in the bathroom and lighting industry headquartered in Manesar and has a global presence with manufacturing facilities, subsidiaries, and distribution networks in various countries. Jaquar has grown to become one of the leading manufacturers of premium bathroom fittings, sanitary ware, faucets, showers, wellness products, and lighting solutions. Our Values At Jaquar Group, our values guide everything we do. As part of our team, you will be expected to uphold these principles: Passion for technology – We innovate continuously Highest quality standards – We strive for excellence Building strong relationships – We value lasting partnerships Excellent customer service – We prioritize customer satisfaction Taking care of our people – We support and nurture our team Integrity – We uphold the highest ethical standards About the Role As a Sales Generation Specialist (SGS), you will drive sales and revenue growth by converting leads into successful deals, educating channel partners about product offerings, and ensuring maximum product visibility in the market. You will play a key role in building strong relationships with dealers, builders, and end customers while implementing strategic promotional activities to enhance market penetration and brand loyalty. Key Responsibilities Convert the prospect pipeline generated by MDS into successful sales Educate dealers and key decision-makers about product’s range, USPs, and benefits Achieve product’s sales value and quantity targets across various categories Generate demand for the products within specified channel partners or geographical areas Ensure maximum display and visibility of products at dealer showrooms through effective EDS management Maintain brand hygiene and ensure compliance with company pricing and promotional guidelines Visit dealers as per MCP, encouraging them to sell products independently. Provide technical education to dealer sales staff and identify experts at counters for advanced training Conduct training sessions at dealer sales counters, including role plays and practical demonstrations Resolve dealer issues and escalate them timely if needed Demonstrate the sales process to dealer staff and spend 2-3 hours daily at the dealer counter Conduct site visits to end customers and promote the products & concepts Convert retail builders of the branch into sales, add new builders, and share a universe of builders and architects monthly Implement promotional activities and local events to increase product visibility and market penetration Conduct architect activities at various outlets such as Orientation Centres (OC), Atelier, Jaquar World (JW), etc. Collaborate with the branch CC team to conduct plumber training sessions Gather and share information on competitors' activities, product development, benchmarking, etc. Key Attributes Excellent communication, interpersonal, and relationship-building skills Strong product knowledge and ability to communicate value propositions effectively Proven ability to drive revenue growth Expertise in expanding and managing dealer networks Ability to gather and analyze market and competitor data to inform strategies Proficiency in MS Office Suite and CRM software (preferred) and Sales software Proven ability to deliver engaging presentations and product training sessions Competencies Customer Focus Negotiation Skills Presentation Skills Competitor Analysis and Market Development Qualifications and Experience Education: Graduation/Post Graduation preferred Experience: Proven track record of 6-8 years’ experience in sales or related field Skills: Excellent verbal and written communication skills with pleasing personality, including ability to effectively communicate with internal and external customers Time management and organizational skills Analytical skills for tracking sales performance and network productivity Initiative and drive to meet and exceed sales targets Ability to travel within the assigned territory Company Commitment to Equal Opportunity Employment Jaquar Group is committed to fostering a diverse and inclusive workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national orientation or disability. Reach Us At Jaquar and Company Private Limited Plot No.3, Sector – 11, IMT Manesar Gurgaon, Haryana – 122050 www.jaquar.com

IC/PM Individual Contributor Role Company Profile Jaquar Group is a prominent Indian conglomerate established in 1960 that operates in the bathroom and lighting industry headquartered in Gurugram and has a global presence with manufacturing facilities, subsidiaries, and distribution networks in various countries. Jaquar has grown to become one of the leading manufacturers of premium bathroom fittings, sanitary ware, faucets, showers, wellness products, and lighting solutions. Our Values At Jaquar Group, our values guide everything we do. As part of our team, you will be expected to uphold these principles: Passion for technology – We innovate continuously Highest quality standards – We strive for excellence Building strong relationships – We value lasting partnerships Excellent customer service – We prioritize customer satisfaction Taking care of our people – We support and nurture our team Integrity – We uphold the highest ethical standards About the Role As a Sales Generation Specialist (SGS), you will drive sales and revenue growth by converting leads into successful deals, educating channel partners about product offerings, and ensuring maximum product visibility in the market. You will play a key role in building strong relationships with dealers, builders, and end customers while implementing strategic promotional activities to enhance market penetration and brand loyalty. Key Responsibilities Convert the prospect pipeline generated by MDS into successful sales Educate dealers and key decision-makers about product’s range, USPs, and benefits Achieve product’s sales value and quantity targets across various categories Generate demand for the products within specified channel partners or geographical areas Ensure maximum display and visibility of products at dealer showrooms through effective EDS management Maintain brand hygiene and ensure compliance with company pricing and promotional guidelines Visit dealers as per MCP, encouraging them to sell products independently. Provide technical education to dealer sales staff and identify experts at counters for advanced training Conduct training sessions at dealer sales counters, including role plays and practical demonstrations Resolve dealer issues and escalate them timely if needed Demonstrate the sales process to dealer staff and spend 2-3 hours daily at the dealer counter Conduct site visits to end customers and promote the products & concepts Convert retail builders of the branch into sales, add new builders, and share a universe of builders and architects monthly Implement promotional activities and local events to increase product visibility and market penetration Conduct architect activities at various outlets such as Orientation Centres (OC), Atelier, Jaquar World (JW), etc. Collaborate with the branch CC team to conduct plumber training sessions Gather and share information on competitors' activities, product development, benchmarking, etc. Key Attributes Excellent communication, interpersonal, and relationship-building skills Strong product knowledge and ability to communicate value propositions effectively Proven ability to drive revenue growth Expertise in expanding and managing dealer networks Ability to gather and analyze market and competitor data to inform strategies Proficiency in MS Office Suite and CRM software (preferred) and Sales software Proven ability to deliver engaging presentations and product training sessions Competencies Customer Focus Negotiation Skills Presentation Skills Competitor Analysis and Market Development Qualifications and Experience Education: Graduation/Post Graduation preferred Experience: Proven track record of 4-6 years’ experience in sales or related field Skills: Excellent verbal and written communication skills with pleasing personality, including ability to effectively communicate with internal and external customers Time management and organizational skills Analytical skills for tracking sales performance and network productivity Initiative and drive to meet and exceed sales targets Ability to travel within the assigned territory Company Commitment to Equal Opportunity Employment Jaquar Group is committed to fostering a diverse and inclusive workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national orientation or disability. Reach Us At Jaquar and Company Private Limited Plot No.3, Sector – 11, IMT Manesar Gurgaon, Haryana – 122050 www.jaquar.com

Profile - International CSE Voice/Blended Process, Shifts: Rotational | 5 Days Working Eligibility: HSC + 6 months BPO/BFSI experience - Graduate - Strong English communication Salary: 23,000–32,000 As per Experience HR Krapanshi 9111762733 Perks and benefits Incentives Cab

Responsibilities: * Maintain high hygiene standards * Report maintenance issues * Follow safety protocols at all times * Cleaning cafeteria promptly * Ensure customer satisfaction through cleanliness

Roles and Responsibilities International Domestic Call Centre Email/Chat/Voice About the Role We are looking for an enthusiastic individual to join our company who will act as a liaison between our company and its current and potential customers. An ideal candidate should be able to accept ownership for effectively solving customer issues, complaints, and queries while keeping customer satisfaction as an utmost priority. Responsibilities Manage inbound calls, chats, and emails. Manage tickets and update customer information in the database during and after each call. Maintain a database of customer interactions and transactions, record details of inquiries, complaints, and comments, as well as actions taken. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Act as a liaison between the delivery team, customers, and vendors. Engage in problem-solving and process improvement. Develop strategies to ensure judicial usage of resources and timely delivery. Manage KYC and documentation of customers for smooth order processing. . NO target based calling Desired Candidate Profile Domestic and International call Canter WhatsApp number 9781021114 No Fees Call 9988350971 01725000971 7508062612 9988353971 Age Limit 18 to 32 12th or Graduate any degree or diploma can apply Perks and Benefits Salary 15000 to 35000 and incentive 1 lakh

Greeting from Entab!! The position is for Regional Coordinator - - We are an IT company specialized in Campus Management Software - 'CampusCare' since 2000. 'CampusCare' is a well established ERP for any quality educational institution. Visit us: www.entab.in We offer a rewarding work environment with great opportunities while maintaining a small company, employee-focused atmosphere. We are currently searching for a dynamic Regional Service Consultant . Job Location : Delhi, Mumbai, Pune. Job Description/Responsibilities: are likely to include some or all of the following: - providing help and advice to customers using your organisation's products and services; - Technical support company's software products - Coordinating between the customers and the company. - Work with Support Managers - communicating courteously with customers by telephone, email, letter and face to face; - investigating and solving customers' problems - handling customer complaints or any major incidents - keeping accurate records of discussions or correspondence with customers; - producing written information for customers, often involving use of computer packages/software; - writing reports analysing the customer service that our organisation provides; - developing feedback or complaints procedures for customers to use; - meeting with other managers to discuss possible improvements to customer service; - learning about your organisation's products or services and keeping up to date with changes; Required Education & Experience: Should be a graduate. Should have knowledge/willingness/experience in handling customers. High level of initiative with ability to self-manage. Strong interpersonal skills with ability to work both independently and as part of a team. Should be willing to travel. Excellent written and verbal communication and problem solving skills.

Min 1-2 Yr Exp-Technical Support International Voice Must Have - Troublshooting Exp On Windows OS, Microsoft Office 365 Any Graduate WFO 24*7 US Shift 5 Days Working Interview - Virtual Immediate Joiners only Location - Hyderabad 9257669383 - Harsha Required Candidate profile Certifications (e.g., Microsoft Certified: Azure Fundamentals, M365 Fundamentals) are a plus. Perks and benefits Allowances work based Incentives Both way cab's

This is a full-time on-site role located in Chennai for a Residential Roof Top Solar Sales & Business Development professional. The individual will be responsible for identifying and targeting residential real estate opportunities, engaging with customers, ensuring customer satisfaction, providing exceptional customer service, and driving sales to achieve business development goals. Qualifications Experience in Residential Real Estate Strong Communication skills Ability to ensure Customer Satisfaction and provide high-quality Customer Service Proven track record in Sales Excellent interpersonal and negotiation skills Ability to work independently and as part of a team Bachelor's degree in Business, Marketing, Sales, or related field preferred Experience in the solar industry is a must Should have knowledge on PM Surya Ghar Scheme

Role : Relationship Manager Job Type: Fulltime Location : Work from Mohali - Office About Fitelo: We are Fitelo, your No.1 app for weight loss, diet planning, and better overall well-being. Were dedicated to giving you the very best of health and lifestyle from the comfort of your home or office. Every day is a chance to flip the script. An invitation to take everything we know and re-invent it. Do it better. Never settle for good enough. Every day we get up, invent, adapt, improvise, find new ways to collaborate, and do the unexpected. We're a team of health care experts from doctors to dieticians to fitness coaches helping people to achieve their fitness goals About the role: We are looking for a relationship manager to build and preserve trusting relationships with our customers. To succeed in this role, you should be an excellent communicator, able to work with sales and marketing teams and build rapport with customers. We also expect you to be a strategic thinker with an analytical mind and strong problem-solving skills. Ideal candidate will have: • Experience as a client relationship manager • Knowledge of customer relationship management (CRM) practices • Experience in sales or customer service is preferred • Problem-solving attitude • Excellent communication skills • Aptitude for fostering positive relationships • Teamwork and leadership skills • Customer-oriented mindset Specifically, this role will involve: • Serving customer by providing service information and resolving service problems • Attracting potential customers by answering service questions • Maintaining customer records by updating clients information • Resolving service problems by clarifying the customers complaint, determining the cause of the problem, explaining the best solution to solve the problem and following up to ensure resolution • Contributing to team effort by accomplishing related results as needed • Gaining solid knowledge of competitors Qualifications: • BSc/BA in Business Administration or similar field