9938 Customer Satisfaction Jobs - Page 32

Job Role: To plan and implement activities for achieving spares and services business targets and ensuring customer satisfaction through prompt support for spares and services. Job Responsibilities: Marketing & Sales of aftermarket business to meet Spare parts/services Sales. Internal & external co-ordination, supporting cross functions. Understand and capture customer need related to Parts, Repairs and Services. Work for resolution of customer complain and customer satisfaction. Develop & analyse marketing Intelligence including inputs on Competition. Co-ordinate with Commercial team, collection of input from site for offer preparation Offer submission & taking it forward. Negotiation and c...

Role Overview Lead and drive all sales initiatives and revenue growth for your region. You will own strategic planning, team leadership, client acquisition, and relationship management with CategoryB & C real estate developers and brokers. Your mandate is to exceed regional sales targets, grow net sales, and unlock new revenue streams through a diversified product portfolio. Key Responsibilities Strategic Oversight Develop and execute annual and quarterly sales plans to surpass targets and expand regional market share. Analyze competitive landscape and adjust strategies for sustained growth. Team Leadership Recruit, mentor, and manage a high-performing team of Account Managers. Set clear obj...

Coordinate service calls and maintenance schedules for printing machines Liaise between customers and service engineers to ensure timely service delivery Maintain service records and documentation Handle customer inquiries and follow up on service status Prepare service reports and assist in warranty and AMC (Annual Maintenance Contract) management Call up customers to check the parts requirement.

1. Supervise and lead Service execution of service engineer 2. Manage Spare Part sales 3. Lead team of fitter, Welders, Electrician at branch 4. Overall Customer Satisfaction 5. Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively. 6. Reporting, Documentation, invoice submission

We are looking for an Associate Manager to manage customer grievances by conducting root cause analysis, coordinating with vendors and cross-functional departments, and ensuring smooth resolution within defined SOPs and TATs. The role also involves identifying process gaps and driving improvements to enhance customer experience. Key Responsibilities Handle customer communications by providing detailed root cause analysis. Ensure process completion within defined TATs and Standard Operating Procedures (SOPs). Collaborate with cross-functional teams and vendors to deliver seamless customer experiences. Identify process gaps and implement changes for continuous improvement. Manage complex cases...

Role Overview: You will be responsible for managing the Site ESD Staff and Work Functions at Micron Technology. Your role will involve driving efficiency in work processes, identifying and monitoring key performance indicators (KPIs) for the ESD program, establishing a proactive quality control culture within the site, managing workforce development and documentation functions, ensuring effective training and documentation of site ESD systems and resources, engaging with the customer base, planning for future ESD requirements, developing relationships with all groups, communicating external customer expectations, participating in customer audits, and articulating Micron's ESD position. Key R...

As an Operations Manager, you will play a crucial role in overseeing and streamlining daily business operations to enhance efficiency. Your responsibilities will include: - Developing and implementing process improvements to optimize workflow. - Monitoring operational performance and recommending enhancements. - Coordinating with different departments to ensure seamless operations. - Effectively managing budgets, expenses, and operational costs. - Ensuring compliance with industry regulations and company policies. - Identifying bottlenecks and implementing solutions for operational challenges. - Assisting in workforce planning and resource allocation. - Preparing reports and performance revi...

Role Overview: As the DGM- Industry at our company, your primary objective will be to drive business growth and establish strategic partnerships within the Industry/ Commodities customers. Your role will involve identifying and capitalizing on business opportunities, expanding the client base, and positioning DP World as a preferred partner in the industry. Key Responsibilities: - Lead the deployment of Sub sector sales strategies and tactics, manage a team of Business Development Executives, and achieve revenue targets in coordination with Pre-Sales, BU sales, and Post Sales Team. - Cultivate and maintain strong relationships with key clients in the sub sector, understand their business obj...

We are looking for an experienced and customer-focused professional to join our team as a Customer Relationship Manager. As a Customer Relationship Manager, you will play a pivotal role in fostering positive relationships with our customers, ensuring their satisfaction, and driving customer loyalty. The ideal candidate should have a proven track record in customer relationship management, excellent communication skills, and a passion for delivering exceptional customer experiences. Roles and Responsibilities: 1. Customer Engagement: Build and maintain strong, positive relationships with customers through regular communication and engagement. Proactively reach out to customers to gather feedb...

DIRECT PAYROLL WITH UK BASED AIRLINE CAPTIVE INBOUND VOICE PROCESS ROTATIONAL SHIFTS NOIDA WFO BOTH SIDE CABS SAL- 40K CTC + INCENTIVES 8,800 MONTHLY ALLOWANCE WALKIN INTERVIEWS IN NOIDA 62 SHARE CV WhatsApp 9999780131 [HIDDEN TEXT] Required Candidate profile GOOD VERBAL COMMUNICATION SKILLS EXP IN INTERNATIONAL VOICE PROCESS (FRESHERS CAN APPLY) EITHER NO CIBIL SCORE OR ABOVE 650 (MANDATORY) CANDIDATE SHOULD BE IN DELHI NCR (MANDATORY)

Join a leading British airline's support team in Noida Grads & Undergrads eligible Minimum 1 year of international Voice experience required (Inbound Voice) Salary up to 35K + 4.4k Attendance & 4.4k Night Allowance Required Candidate profile Excellent verbal communication is mandatory Walk-in Interviews | Immediate Joinings Only Strong communication skills are a must 24x7 shifts with both-side cabs Contact: Avneet Kaur 8588840209

DIRECT PAYROLL WITH UK BASED AIRLINE CAPTIVE INBOUND VOICE PROCESS ROTATIONAL SHIFTS NOIDA WFO BOTH SIDE CABS SAL- 40K CTC + INCENTIVES 8,800 MONTHLY ALLOWANCE WALKIN INTERVIEWS IN NOIDA 62 SHARE CV WhatsApp 9999780131 [HIDDEN TEXT] Required Candidate profile GOOD VERBAL COMMUNICATION SKILLS EXP IN INTERNATIONAL VOICE PROCESS (FRESHERS CAN APPLY) EITHER NO CIBIL SCORE OR ABOVE 650 (MANDATORY) CANDIDATE SHOULD BE IN DELHI NCR (MANDATORY)

DIRECT PAYROLL WITH UK BASED AIRLINE CAPTIVE INBOUND VOICE PROCESS ROTATIONAL SHIFTS NOIDA WFO BOTH SIDE CABS SAL- 40K CTC + INCENTIVES 8,800 MONTHLY ALLOWANCE WALKIN INTERVIEWS IN NOIDA 62 SHARE CV WhatsApp 9999780131 [HIDDEN TEXT] Required Candidate profile GOOD VERBAL COMMUNICATION SKILLS EXP IN INTERNATIONAL VOICE PROCESS (FRESHERS CAN APPLY) EITHER NO CIBIL SCORE OR ABOVE 650 (MANDATORY) CANDIDATE SHOULD BE IN DELHI NCR (MANDATORY)

As a skilled and motivated Tech Support Team Lead, your primary responsibility will be overseeing the day-to-day operations of the support desk. You will ensure timely resolution of customer issues related to access control systems, drive continuous improvement in customer satisfaction, and service excellence. Your role includes managing a team of technical support engineers handling Level 1 & 2 support, providing them with technical guidance on access control hardware and software. Additionally, you will supervise ticket management, ensure SLA compliance, and optimize resolution time. Your key responsibilities will involve: - Troubleshooting complex escalated issues and coordinating with en...

Role Overview: As a Sales & Business Development Executive at GREFET, your main responsibility will be to identify new business opportunities, cultivate strong relationships with clients, and promote premium system aluminium doors and windows in various cities across India. Success in this role entails consistently achieving and surpassing sales targets, expanding GREFET's presence in new markets, strengthening partnerships with fabricators, architects, and builders, and embodying the brand's commitment to excellence and innovation. Key Responsibilities: - Identify, pursue, and secure new business opportunities in residential and commercial projects. - Build and nurture strong relationships ...

Role Overview: As a Sales & Marketing professional in Surat, GJ, IN, your main responsibility will be to achieve unit/regional secondary value and volume targets. This involves expanding the contractor network, ensuring product level secondary achievement, and meeting new product volume targets. You will also need to conduct scanning activities to identify market trends and opportunities. Key Responsibilities: - Achieve unit/regional secondary value and volume targets - Expand the contractor network - Ensure product level secondary achievement - Meet new product volume targets - Conduct scanning activities to identify market trends and opportunities - Resolve customer complaints in a timely ...

Role Overview: - Your main responsibility will be achieving business targets by acquiring new client relationships and maintaining them. - Identify target areas for prospective business and pre-screen customer segments based on organization norms. - Ensure a high level of customer satisfaction by proactively understanding their needs and cross-selling multiple products accordingly. - Execute sales promotion activities to generate customer interest in the TCFSL brand. - Build strong client relationships both internally and externally. - Develop a strong brand identification with potential customers and vendors. - Ensure vendor empanelment and build relationships with new vendors. - Develop st...

As a Maple CRM Intern in the sales team based in Bangalore Office, you will have the opportunity to kickstart your career in the field of Inside Sales. This PAID internship for ONE MONTH can lead to a full-time on-site role as an Inside Sales Specialist in Bengaluru. Your main responsibilities will include generating leads, communicating with potential clients, and ensuring high levels of customer satisfaction. You will be expected to connect with potential clients, follow up on leads, provide product demos, and ultimately close sales. Collaboration with the sales team will be crucial in order to deliver top-notch customer service. **Key Responsibilities:** - Generate leads and maintain a pi...

As a Territory Service Manager in the Two-wheeler manufacturing Industry, your role will involve the following key responsibilities: - Improve service business of dealer. - Enhance service operational efficiency in the workshop to boost customer satisfaction and profitability. - Enhance PSF Score through service process audit and implement corrective actions to elevate service standards at the workshop. Address specific details requiring immediate attention. - Regularly communicate with customers via telephone or personal meetings to understand their expectations and take necessary measures. Assist dealers in resolving customer complaints within 48 hours. - Enhance the capability level of th...

As a Retail Associate, your primary responsibilities will include greeting and directing customers in a friendly and professional manner. You will be expected to provide accurate information about product features, pricing, and after-sales services, as well as answer any questions customers may have regarding specific products or services. Conducting price and feature comparisons to assist customers in making informed purchasing decisions will be a key aspect of your role. - Provide friendly and professional customer service by greeting and directing customers. - Offer accurate information about product features, pricing, and after-sales services. - Assist customers in making informed purcha...

Role Overview: As an Account Executive at our company, your primary responsibility will be to create, identify, and close sales for the Salesforce Marketing Cloud, focusing on various cloud services such as Marketing Cloud, Intelligence, Data Cloud, Commerce Cloud, and Loyalty Cloud. You will be targeting North India Enterprise accounts and the East Region in Retail and Consumer Good Industries. Representing our brand, you are expected to be a self-starting closer capable of building a substantial business pipeline in a short period. Your role is crucial for the growth and success of our operations in India, providing an immediate opportunity for a significant role with ample room for advanc...

You will be working full-time at Banglar Saree, a Textile Store located in Salt Lake, as a Retail Salesworker. Your primary responsibilities will include: - Greeting and assisting customers - Understanding their requirements - Providing product details - Ensuring customer satisfaction - Handling transactions - Maintaining the sales area's appearance - Restocking products - Engaging in upselling and suggestive selling techniques to enhance sales while delivering exceptional customer service To excel in this role, you should have: - A solid background in Retail Sales - In-depth Product Knowledge - Customer Satisfaction and Service skills - Excellent Communication abilities - Capability to work...

As a Project Manager for the Ericsson Project, you will be responsible for leading cross-functional teams in the successful delivery of high-quality projects. Your main focus will be on planning, execution, and active infrastructure installation & commissioning to ensure projects are completed on time, within budget, and meeting the required quality standards. - Lead cross-functional teams to deliver projects successfully - Plan and execute project activities effectively - Ensure timely infrastructure installation & commissioning - Maintain project budget and quality standards To excel in this role, you should have proven experience in project management, preferably within the telecom indust...

Role Overview: As a Territory Sales Manager at Airtel, you will play a pivotal role in developing and executing effective sales strategies within the assigned territory. Your main responsibility will be to identify potential customers, build strong relationships, and collaborate with cross-functional teams to ensure sales targets are met. Monitoring market trends, competitor activities, and customer feedback will be essential to drive continuous improvement. Key Responsibilities: - Develop and execute effective sales strategies to achieve targets within the assigned territory - Identify potential customers and establish strong relationships to drive sales growth - Collaborate with cross-func...

As a Product Head for Travel Insurance, you will play a crucial role in shaping the product strategy and driving growth for the travel insurance business. Your responsibilities will include: - Defining and executing the product vision, strategy, and roadmap for the travel insurance portfolio. - Managing the entire product lifecycle from ideation to launch and continuous optimization. - Collaborating with various teams such as underwriting, claims, operations, sales, technology, marketing, and compliance to deliver innovative insurance solutions. - Keeping abreast of market trends, competitor offerings, and regulatory changes to identify opportunities and risks. - Establishing and monitoring ...